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FIRST INVESTMENT BANK AD
CONSOLIDATED FINANCIAL STATEMENTS
AS AT 31 DECEMBER 2021
WITH INDEPENDENT AUDITORS' REPORT THEREON
1
Individual statement of profit or loss and of other comprehensive income for the year ended 31 December 2021
In BGN '000
Note 2021 2020
Interest income 334,310 313,863
Interest expense (51,845) (64,185)
Net interest income 6 282,465 249,678
Fee and commission income 149,209 120,807
Fee and commission expense (25,704) (21,615)
Net fee and commission income 7 123,505 99,192
Net trading income 8 15,742 12,531
Other net operating income 9 13,258 12,308
TOTAL INCOME FROM BANKING OPERATIONS 434,970 373,709
Administrative expenses 10 (192,083) (193,807)
Allowance for impairment 11 (125,663) (98,707)
Other income/(expenses), net 12 7,608 (29,696)
PROFIT BEFORE TAX 124,832 51,499
Income tax expense 13 (13,424) (5,982)
GROUP PROFIT AFTER TAX 111,408 45,517
Other comprehensive income
Items which should or may be reclassified as profit or loss
Exchange rate differences from translation of foreign
operations1,333 (774)
Revaluation reserve of investments in securities(9,319) 658
Total other comprehensive income (7,986) (116)
TOTAL COMPREHENSIVE INCOME 103,422 45,401
Net profit attributable to:
Ordinary equity holders 110,595 44,974
Non-controlling interest 813 543
Total comprehensive income attributable to:
Ordinary equity holders 102,609 44,858
Non-controlling interest 813 543
Basic and diluted earnings per share (BGN) 14 0.74 0.36
The statement of profit or loss and of comprehensive income is to be read in conjunction with the notes to and
forming part of the financial statements set out on pages 5 to 80.
The financial statements have been approved by the Managing Board on 28 April 2022 and signed on its behalf by:
Svetozar Popov
Executive Director
Chavdar Zlatev
Executive Director
Ianko Karakolev
Chief Financial Officer
Audited as per the auditors' report dated 28/04/2022:
Nedyalko Apostolov
Partner
BDO Bulgaria OOD
Tsvetana Stefanina, Manager
Registered auditor
responsible for the audit
Atina Mavridis
Partner
ECOVIS AUDIT BG OOD
Rayna Stefanova
Registered auditor
responsible for the audit
2
Consolidated statement of the financial position as at 31 December 2021
In BGN '000
Note
2021 2020
ASSETS
Cash and balances with Central Banks 15 1,970,814 2,133,197
Investments in securities 16 1,673,781 1,292,641
Loans and advances to banks and other financial institutions 17 87,456 106,111
Loans and advances to customers 18 6,653,944 6,312,887
Property and equipment 19 80,198 77,026
Intangible assets 20 15,566 16,443
Derivatives held for risk management 1,042 5,110
Current tax assets - 283
Repossessed assets 22 459,853 713,619
Investment Property 23 732,850 414,021
Rights of use assets 24 92,169 154,080
Other assets 25 129,548 110,002
TOTAL ASSETS 11,897,221 11,335,420
LIABILITIES AND CAPITAL
Due to banks 26 8,722 2,747
Due to other customers 27 9,973,631 9,542,276
Liabilities evidenced by pape
r
28 120,002 103,649
Financial liabilities at fair value through profit or loss 2,164 -
Subordinated term debt 29 9,622 9,623
Hybrid debt 29 320,733 267,579
Derivatives held for risk management 2,166 410
Defe
r
red tax liabilities 21 26,927 21,644
Current tax liabilities 1,714 12
Lease liabilities 24 92,405 154,481
Other liabilities 30 19,293 16,579
TOTAL LIABILITIES 10,577,379 10,119,000
Issued share capital 31 149,085 149,085
Share premium 31 250,017 250,017
Statutory reserve 31 39,865 39,865
Revaluation reserve of investments in securities 9,115 18,434
Revaluation reserve on property 4,500 4,500
Reserve from translation of foreign operations 2,592 1,259
Other reserves and retained earnings 31 860,339 749,744
TOTAL SHAREHOLDERS’ EQUITY 1,315,513 1,212,904
Non-controlling interest 4,329 3,516
TOTAL GROUP EQUITY
1,319,842 1,216,420
TOTAL LIABILITIES AND GROUP EQUITY
11,897,221 11,335,420
The statement of the financial position is to be read in conjunction with the notes to and forming part of the financial statements
set out on pages 5 to 80
The financial statements have been approved by the Managing Board on 28 April 2022 and signed on its behalf by:
Svetozar Popov
Executive Director
Chavdar Zlatev
Executive Director
Ianko Karakolev
Chief Financial Officer
Audited as per the auditors' report dated 28/04/2022:
Nedyalko Apostolov
Partner
BDO Bulgaria OOD
Tsvetana Stefanina, Manager
Registered auditor
responsible for the audit
Atina Mavridis
Partner
ECOVIS AUDIT BG OOD
Rayna Stefanova
Registered auditor
responsible for the audit
3
Consolidated statement of cash flows for the year ended 31 December 2021
In BGN '000
2021 2020
Net cash flow from operating activities
Net profit 111,408 45,517
Adjustment for non-cash items
Allowance for impairment 125,664 54,680
Net interest income (282,465) (249,678)
Depreciation and amortization 12,201 13,165
Tax expense 13,424 5,982
(Profit)/loss from sale and write-off of tangible and intangible fixed assets, net (13) 44
Loss/(Profit) from sale of other assets, net 5,835 (999)
(Positive) revaluation of investment property (30,340) (2,312)
(44,286) (133,601)
Change in operating assets
(Increase) in financial assets at fair value through profit or loss (2,156) (329)
(Increase) in financial assets at fair value in other comprehensive income (272,846) (110,506)
(Increase)/decrease in loans and advances to banks and financial institutions (4,141) 1,055
(Increase) in loans to customers (558,881) (338,605)
Net decrease in other assets 51,027 8,134
(786,997) (440,251)
Change in operating liabilities
Increase in due to banks 6,051 745
Increase in amounts owed to other depositors 452,177 447,090
Net (decrease) in other liabilities (59,506) (5,554)
398,722 442,281
Interest received 371,517 287,855
Interest paid (72,731) (72,963)
Dividends received 455 430
Paid profit tax, net (5,039) (1,672)
NET CASH FLOW FROM OPERATING ACTIVITIES (138,359) 82,079
Cash flow from investing activities
(Purchase) of tangible and intangible fixed assets (14,435) (12,408)
Sale of tangible and intangible fixed assets 37 32
Sale of other assets 14,396 13,651
(Increase) of investments (116,363) (186,581)
NET CASH FLOW FROM INVESTING ACTIVITIES (116,365) (185,306)
Financing activities
Increase/(decrease) in borrowings 16,453 (5,805)
Increase in subordinated liabilities 53,145 5,688
Capital increase through newly issued shares - 39,085
Increase of share premium reserve of newly issued shares - 153,017
NET CASH FLOW FROM FINANCING ACTIVITIES 69,598 191,985
NET (DECREASE)/INCREASE IN CASH AND CASH EQUIVALENTS (185,126) 88,758
CASH AND CASH EQUIVALENTS AT THE BEGINNING OF PERIOD
2,202,771 2,114,013
CASH AND CASH EQUIVALENTS AT THE END OF PERIOD (See Note 33)
2,017,645 2,202,771
The cash flow statement is to be read in conjunction with the notes to and forming part of the financial statements set out on
pages 5 to 80.
The financial statements have been approved by the Managing Board on 28 April 2022 and signed on its behalf by:
Svetozar Popov
Executive Director
Chavdar Zlatev
Executive Director
Ianko Karakolev
Chief Financial Officer
Audited as per the auditors' report dated 28/04/2022:
Nedyalko Apostolov
Partner
BDO Bulgaria OOD
Tsvetana Stefanina, Manager
Registered auditor
responsible for the audit
Atina Mavridis
Partner
ECOVIS AUDIT BG OOD
Rayna Stefanova
Registered auditor
responsible for the audit
4
Consolidated statement of shareholders’ equity for the year ended 31 December 2021
In BGN '000
Issued
share
capital
Share
premiu
m
Other
reserves
and
retained
earnings
Revaluation
reserve of
investments
in securities
Revaluati
on
reserve
on
property
Reserve
from
translatio
n of
foreign
operation
s
Statutor
y
reserve
Non-
controlling
interest Total
Balance at 01 January 2020
110,000
97,000
704,770 17,776
4,500
2,033
39,865
2,973
978,917
Total comprehensive
income for the period
Net profit for the year ended
31 December 2020 - - 44,974 - - - - 543 45,517
Other comprehensive
income for the period
Revaluation reserve of
investments in securities
-
- - 658
-
-
-
-
658
Reserve from translation of
foreign operations
-
-
- -
-
(774)
-
-
(774)
Capital increase through newly
issued shares 39,085 - - - - - - - 39,085
Share premium reserve of
newly issued shares - 156,339 - - - - - - 156,339
Decrease of premium reserve
related to capital issue
expenses - (3,322) - - - - - - (3,322)
Balance as at 31 December
2020
149,085
250,017 749,744 18,434
4,500
1,259
39,865
3,516
1,216,420
Total comprehensive
income for the period
Net profit for the year ended
31 December 2021 - - 110,595 - - - - 813 111,408
Other comprehensive
income for the period
Revaluation reserve of
investments in securities
-
-
- (9,319)
-
-
-
-
(9,319)
Reserve from translation of
foreign operations
-
-
- -
-
1,333
-
-
1,333
Balance as at 31 December
2021
149,085
250,017 860,339 9,115
4,500
2,592
39,865
4,329
1,319,842
The statement of changes in equity is to be read in conjunction with the notes to and forming part of the financial statements set
out on pages 5 to 80.
The financial statements have been approved by the Managing Board on 28 April 2022 and signed on its behalf by:
Svetozar Popov
Executive Director
Chavdar Zlatev
Executive Director
Ianko Karakolev
Chief Financial Officer
Audited as per the auditors' report dated 28/04/2022:
Nedyalko Apostolov
Partner
BDO Bulgaria OOD
Tsvetana Stefanina, Manager
Registered auditor
responsible for the audit
Atina Mavridis
Partner
ECOVIS AUDIT BG OOD
Rayna Stefanova
Registered auditor
responsible for the audit
Notes to the financial statements
5
1. Basis of preparation
(a) Statute
First Investment Bank AD (the Bank) was incorporated in 1993 in the Republic of Bulgaria and has its
registered office in Sofia, at 37 Dragan Tzankov Blvd.
The Bank has a general banking license issued by the Bulgarian National Bank (BNB) according to
which it is allowed to conduct all banking transactions permitted by Bulgarian legislation.
Following the successful Initial Public Offering of new shares at the Bulgarian Stock Exchange Sofia,
on June 13th 2007 the Bank was registered as a public company in the Register of the Financial
Supervision Commission pursuant to the provisions of the Law on the Public Offering of Securities.
The Bank’s management has a dual board structure, with the Managing Board and the Supervisory
Board having the following members:
Managing Board
o Mr Nikola Bakalov – Chief Executive Officer
o Mr Svetozar Popov – Executive Director
o Mr Chavdar Zlatev – Executive Director
o Ms Ralitsa Bogoeva – Executive Director
o Mr Ianko Karakolev – Managing Board member
o Ms Nadya Koshinska – Managing Board member
In 2020, the composition of the Managing Board changed, as follows:
o Mr Nikola Bakalov (currently Chief Executive Officer) was appointed as member of the
Bank’s Managing Board and Executive Director after approval from the Bulgarian National
Bank; he has been performing these functions since this circumstance was listed in the
Commercial Register and Register of NPLE with the Registry Agency on 7 February 2020.
On 25 March 2020 he was appointed as Chief Executive Officer.
o The circumstance that Mr Nedelcho Nedelchev was no longer member of the Bank’s
Managing Board and Chief Financial Officer was registered in the Commercial Register
and Register of NPLE on 14 April 2020 after approval from the Bulgarian National Bank.
o The circumstance that Mr Jivko Todorov was no longer member of the Bank’s Managing
Board was registered in the Commercial Register and Register of NPLE on 22 April 2020
after approval from the Bulgarian National Bank.
o Ms Ralitsa Bogoeva (Executive Director) was appointed as member of the Bank’s
Managing Board and Executive Director after approval from the Bulgarian National Bank;
she has been performing these functions since this circumstance was listed in the
Commercial Register and Register of NPLE with the Registry Agency on 29 May 2020.
o Mr Ianko Karakolev (Managing Board member) was appointed as member of the Bank’s
Managing Board after approval from the Bulgarian National Bank; he has been performing
this function since this circumstance was listed in the Commercial Register and Register of
NPLE with the Registry Agency on 25 June 2020.
Supervisory Board
o Mr Evgeni Lukanov – Supervisory Board chairperson
o Mr Jordan Skortchev – Supervisory Board member
o Mr Georgi Mutafchiev - Supervisory Board member (deceased on 03.07.2021, delisted as
member on 13.12.2021)
o Ms Radka Mineva – Supervisory Board member
o
Ms Maya Georgieva – Supervisory Board member
Notes to the financial statements
6
o Mr Jyrki Koskelo – Supervisory Board member
At 31 December 2021 the total number of employees was 2,466 (31 December 2020: 2,524).
The Bank’s beneficial owners are disclosed in Note 31 below.
The consolidated financial statements of the Bank as at and for the year ended 31 December 2021
comprise the Bank and its subsidiaries (see note 36), together referred to as the “Group”.
The Group has foreign operations in Cyprus (Cyprus Branch) and Albania (subsidiary).
The Group has not changed its name during the year ending 31 December 2021
(b) Statement of compliance
The financial statements were drawn up in accordance with the International Financial Reporting
Standards (IFRS) endorsed by the European Commission.
The preparation of financial statements in conformity with IFRS requires the use of certain critical
accounting estimates. It also requires management to exercise its judgement in the process of
applying the Group’s accounting policies. The areas involving a higher degree of judgement or
complexity, or areas where assumptions and estimates are significant to the financial statements, are
disclosed in Note 2 (p).
(c) Presentation
The financial statements are presented in Bulgarian Leva (BGN) rounded to the nearest thousand.
The financial statements are prepared in accordance with the fair value principle of derivative financial
instruments, financial instruments recognised at fair value in profit or loss, investment properties, as
well as assets recognised at fair value in other comprehensive income. Other financial assets and
liabilities and non-financial assets and liabilities are stated at amortised cost or historical cost
convention.
(d) New standards, amendments and interpretations effective as of 01 January 2020
The following amendments to existing standards issued by the International Accounting Standards
Board are effective for the current period:
Amendments to the Conceptual Framework for Financial Reporting (issued on 29 March 2018 and
effective for annual periods beginning on or after 1 January 2020)
Definition of Material – Amendments to IAS 1 and IAS 8 (issued on 31 October 2018 and effective
for annual periods beginning on or after 1 January 2020)
Interest Rate Benchmark Reform Amendments to IFRS 9, IAS 39 and IFRS 7 (issued on 26
September 2019 and effective for annual periods beginning on or after 1 January 2020)
Definition of a Business Amendments to IFRS 3 (issued on 22 October 2018 and effective for
acquisitions that occur on after the beginning of the annual reporting period beginning on or after 1
January 2020).
Amendment to IFRS 16 Leases Covid-19-Related Rent Concessions (issued on 28 May 2020
and effective for annual periods beginning on or after 1 January 2020)
The adoption of these amendments to the existing standards has not led to any changes in the Group’s
accounting policies.
(e) Documents issued by IASB/IFRICs not yet endorsed by the European Commission
These new or revised standards, new interpretations and amendments to existing standards that at
the reporting date are already issued by the International Accounting Standards Board have not yet
been endorsed by the EU and therefore are not taken into account by the Company in preparing these
financial statements.
Amendments to IAS 1 Presentation of Financial Statements: Classification of Liabilities as Current
or Non-current, effective as of 1 January 2023, not yet adopted by the EU.
Notes to the financial statements
7
Amendments to IAS 1 Presentation of Financial Statements, IFRS Practice Statement 2:
Disclosure of Accounting Policies, effective as of 1 January 2023, not yet adopted by the EU.
Amendments to IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors:
Definition of Accounting Estimate, effective as of 1 January 2023, not yet adopted by the EU.
Amendments to IAS 12 Income Taxes: Deferred tax related to assets and liabilities arising from
a single transaction, effective as of 1 January 2023, not yet adopted by the EU.
(i) Interest income and expense
Interest income and expense is recognised in the profit or loss as it accrues, taking into account the
effective yield of the asset (liability) or an applicable floating rate. The effective interest rate is the rate
that exactly discounts the estimated future cash payments and receipts through the expected life of
the financial asset or liability to the carrying amount of the financial asset or liability.
When calculating the effective interest rate, the Group estimates future cash flows considering all
contractual terms of the financial instrument but not future credit losses.
The calculation of the effective interest rate includes all fees paid or received as well as discount and
premiums which are an integral part of the effective interest rate. Transaction costs include incremental
costs that are directly attributable to the acquisition or issue of a financial asset or liability.
Interest income is calculated by applying the effective interest rate on the gross value of the financial
asset, except for impaired assets for which the effective interest rate is applied to the amortised cost
of the financial asset.
(ii) Fees and Commissions
Fee and commission income arises on financial services provided by the Group and is recognised in
profit or loss when the corresponding service is provided.
(iii) Net trading income
Net gains (losses) on financial assets and liabilities held for trading includes those gains and losses
arising from disposals and changes in the fair value of financial assets and liabilities held for trading
as well as trading income in dealing with foreign currencies and exchange differences from daily
revaluation of the net open foreign currency position of the Group.
(iv) Dividend income
Dividend income is recognised when the right to receive income is established. Usually this is the ex-
dividend date for equity securities.
(b) Basis of consolidation
(i) Business Combinations
Business combinations are accounted for using the acquisition method as at the acquisition date i.e.
when control is transferred to the Group. The Group controls an entity when it is exposed to, or has
rights to, variable returns from its involvement with the entity and has the ability to affect those returns
through its power over the entity.
The Group measures goodwill at the acquisition date as:
the fair value of the consideration transferred; plus
the recognised amount of any non-controlling interests in the acquiree; plus
if the business combination is achieved in stages, the fair value of the pre-existing equity
interest in the acquiree; less
the net recognised amount (generally fair value) of the identifiable assets acquired and
liabilities assumed.
Negative goodwill arising on acquisition is re-assessed and any excess remaining after the
reassessment is recognised in the income statement.
Notes to the financial statements
8
The consideration transferred does not include amounts related to the settlement of pre-existing
relationships. Such amounts are generally recognised in profit or loss.
Transaction costs, other than those associated with the issue of debt or equity securities, that the
Group incurs in connection with a business combination are expensed as incurred.
Any contingent consideration payable is measured at fair value at the acquisition date. If the contingent
consideration is classified as equity, then it is not remeasured and settlement is accounted for within
equity. Otherwise, subsequent changes in the fair value of the contingent consideration are recognised
in profit or loss.
If share-based payment awards (replacement awards) are required to be exchanged for awards held
by the acquiree’s employees (acquiree’s awards) and relate to past services, then all or a portion of
the amount of the acquirer’s replacement awards is included in measuring the consideration
transferred in the business combination. This determination is based on the market-based value of
the replacement awards compared with the market-based value of the acquiree’s awards and the
extent to which the replacement awards relate to past and/or future service.
(ii) Non-controlling interest
Non-controlling interest is measured at its proportionate share of the acquiree’s identifiable net assets
at the acquisition date.
Changes in the Group’s interest in a subsidiary that do not result in a loss of control are accounted for
as transactions with owners in their capacity as owners. Adjustments to non-controlling interests are
based on a proportionate amount of the net assets of the subsidiary. No adjustments are made to
goodwill and no gain or loss is recognised in profit or loss; they are recognised directly in equity.
(iii) Subsidiaries
Subsidiaries are those enterprises controlled by the Bank. The Group controls an entity when it is
exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to
affect those returns through its power over the entity.
The financial statements of subsidiaries are included in the consolidated financial statements from the
date that control commences until the date that control ceases.
(iv) Loss of control
On the loss of control, the Group derecognises the assets and liabilities of the subsidiary, any non-
controlling interests and the other components of equity related to the subsidiary. Any surplus or deficit
arising on the loss of control is recognised in profit or loss. If the Group retains any interest in the
previous subsidiary, then such interest is measured at fair value at the date that control is lost.
Subsequently that retained interest is accounted for as an equity-accounted investee or in accordance
with the Group’s accounting policy for financial instruments depending on the level of influence
retained.
(v) Transactions eliminated on consolidation
Intra-group income, expenses, balances and transactions, and any unrealised income and expenses
arising from intra-group transactions, are eliminated in preparing the consolidated financial
statements. Unrealised losses are eliminated in the same way as unrealised gains, but only to the
extent that there is no evidence of impairment.
(c) Foreign currency transactions
(i) Functional and presentation currency
Items included in the financial statements of each of the Group’s entities are measured using the
currency of the primary economic environment in which the entity operates (‘the functional currency’).
The consolidated financial statements are presented in Bulgarian leva, which is the Group’s functional
and presentation currency.
Notes to the financial statements
9
(ii) Transactions and balances
Transactions in foreign currencies are translated into the respective functional currencies of the
operations at the spot exchange rates at the dates of the transactions. Monetary assets and liabilities
denominated in foreign currencies at the reporting date are translated into the functional currency at
the spot exchange rate at that date. Foreign currency differences arising on translation are difference
between amortised cost in functional currency in the beginning of period, adjusted with effective
interest and received payments during the period, and amortised cost in foreign currency at the spot
exchange rate at the reporting date. Non-monetary assets and liabilities denominated in foreign
currencies that are measured at fair value are retranslated into the functional currency at the spot
exchange rate at the date that the fair value was determined.
(iii)
Foreign operations
The assets and liabilities of foreign operations are translated to Bulgarian leva at exchange rates at
the reporting date. The income and expenses of foreign operations are translated to Bulgarian leva at
exchange rates at the dates of the transactions. Foreign currency differences are recognised in other
comprehensive income. The functional currency of the foreign operations in Cyprus is determined by
the management to be the Euro. The functional currency of the foreign operations in Albania is
determined by the management to be the Albanian Lek.
(d) Financial assets
(i) Recognition
The Group recognizes a financial asset when it becomes a party to the contractual provisions of the
instrument. The Group initially recognizes trade and other receivables on the date of transaction.
Advances to customers are recognised when cash is advanced to the borrowers. At initial recognition,
the Bank measures all financial assets at fair value plus, in the case of financial asset not measured
at fair value through profit or loss, transaction costs that are directly attributable to the acquisition of
the financial asset.
The Group classifies financial assets in the following categories: financial assets measured at
amortized cost, financial assets measured at fair value through other comprehensive income, or
financial assets measured at fair value through profit or loss. Management determines the
classification of investments at initial recognition according to the business model for management of
the specific class of financial assets and the contractual features of the cash flows associated with that
financial asset.
(ii) Financial assets at amortised cost
Debt instruments held within the Group’s business model whose objective is to hold assets in order to
collect contractual cash flows and where the contractual cash flows give rise only to principal and
interest payments are recognised at amortised cost. After the initial recognition assets are booked at
amortised cost.
Recognition at amortised cost requires application of the effective interest rate method. The amortised
cost of a financial asset is the value at which the financial asset was initially recognised, minus the
principal repayments plus or minus the amortisation accrued by using the effective interest rate method
for each difference between the initial value and the value at the maturity date and minus impairment.
(iii) Financial assets at fair value through other comprehensive income
Debt instruments held within the Group’s business model whose objective is to hold assets in order to
collect contractual cash flows or to sell the asset and where the contractual cash flows give rise only
to principal and interest payments are recognised at fair value in other comprehensive income. After
initial recognition, the asset is measured at fair value with changes in fair value in revaluation reserve
of investments in securities (other comprehensive income). When the debt instrument is written off,
the profit or loss accrued and recognised in other comprehensive income is transferred to profit or loss.
Notes to the financial statements
10
(iv) Financial assets at fair value through profit or loss
The position contains two categories: financial assets held for trading and financial assets not
classified in the above two categories. A financial asset is classified in this category if it was acquired
for the purpose of short-term sale or if its contractual characteristics do not meet the requirement for
generating payments of only principal and interest. Derivatives are also categorised as held for trading
unless they are designated as hedges.
The Group does not designate any debt instrument as at fair value through profit or loss to remove or
significantly reduce an accounting mismatch.
(v) Capital instruments at fair value through other comprehensive income
The Group may make an irrevocable election to recognize changes in fair value of investments in
equity instruments through other comprehensive income, not through profit or loss. A gain or loss from
fair value changes will be shown in other comprehensive income and will not be reclassified
subsequently to profit or loss. When the equity instrument is written off, the profit or loss accrued and
recognised in other comprehensive income is directly transferred to other reserves and retained
earnings.
(vi) Fair value measurement principles
Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly
transaction between market participants at the measurement date in the principal, or in its absence,
the most advantageous market to which the Group has access at that date. The fair value of a liability
reflects its non-performance risk.
When applicable, the Group measures the fair value of an instrument using the quoted price in an
active market for that instrument. A market is regarded as active if transactions for the asset or liability
take place with sufficient frequency and volume to provide pricing information on an ongoing basis.
When there is no quoted price in an active market, the Group uses valuation techniques that maximise
the use of relevant observable inputs and minimise the use of unobservable inputs. The chosen
valuation technique incorporates all the factors that market participants would take into account in
pricing a transaction.
The best evidence of the fair value of a financial instrument at initial recognition is normally the
transaction price i.e. the fair value of the consideration given or received. If the Group determines
that the fair value at initial recognition differs from the transaction price and the fair value is evidenced
neither by a quoted price in an active market for an identical asset or liability nor based on a valuation
technique that uses only data from observable markets, the financial instrument is initially measured
at fair value, adjusted to defer the difference between the fair value at initial recognition and the
transaction price. Subsequently, that difference is recognised in profit or loss on an appropriate basis
over the life of the instrument but no later than when the valuation is supported wholly by observable
market data or the transaction is closed out.
If an asset or a liability measured at fair value has a bid price and an ask price, the Group measures
assets and long positions at a bid price and liabilities and short positions at an ask price.
The Group which holds portfolios of financial assets and financial liabilities is are exposed to market
risk and credit risk. If the Group manages these portfolios on the basis of its net exposure either to
market risk or credit risk, the fair value is measured on the basis of a price that would be received to
sell a net long position or paid to transfer a net short position for a particular risk exposure. Those
portfolio-level adjustments are allocated to the individual assets and liabilities on the basis of the
relative risk adjustment of each of the individual instruments in the portfolio.
The Group recognises transfers between levels of the fair value hierarchy as of the end of the reporting
period during which the change has occurred.
(vii) Derecognition
The Group derecognises a financial asset when the contractual rights to the cash flows from the
financial asset expire, or when the Group transfers these rights in a transaction in which substantially
Notes to the financial statements
11
all the risks and rewards of ownership of the financial assets are transferred to the buyer. Any interest
in transferred financial assets that is created or retained by the Group is recognised as a separate
asset or liability.
The Group derecognises a financial liability when its contractual obligations are discharged or
cancelled or expire.
The Group enters into transactions whereby it transfers financial assets recognised in its statement of
financial position, but retains either all or substantially all risks and rewards of the transferred asset. If
all or substantially all risks and rewards are retained, then the transferred assets are not derecognised
in the statement of financial position (an example of such transactions are repo deals).
In transactions in which the Group neither retains nor transfers substantially all the risks and rewards
of ownership of a financial asset, it derecognises the asset if it does not retain control over the asset.
The rights and obligations retained in the transfer are recognised separately as assets and liabilities
as appropriate. In transfers in which, control over the asset is retained, the Group continues to
recognise the asset to the extent of its continuing involvement, determined by the extent to which it is
exposed to changes in the value of the transferred asset.
(e) Cash and cash equivalents
Cash and cash equivalents comprise cash balances on hand, cash deposited with central banks and
short-term highly liquid accounts and advances to banks with original maturity of up to three months.
(f) Investments
Investments that the Group holds for the purpose of short-term profit taking or repurchases are
classified as financial assets for trading. Investments in debt instruments held by the Group as part of
a business model for the purpose of collecting contractual cash flows are classified as financial assets
at amortised cost. Investments in debt instruments held by the Group as part of a business model for
the purpose of collecting contractual cash flows and sale are classified as financial assets at fair value
in other comprehensive income. All other investments, including those whose contractual terms do not
meet the requirement for generation of only principal and interest payments are classified as
recognised at fair value in profit or loss.
(g) Securities borrowing and lending business and repurchase transactions
(i) Securities borrowing and lending
Investments lent under securities lending arrangements continue to be recognised in the statement of
financial position and are measured in accordance with the accounting policy for assets held for trading
or available-for-sale as appropriate. Cash collateral received in respect of securities lent is recognised
as liabilities to either banks or customers. Investments borrowed under securities borrowing
agreements are not recognised. Cash collateral placements in respect of securities borrowed are
recognised under loans and advances to either banks or customers. Income and expenses arising
from the securities borrowing and lending business are recognised on an accrual basis over the period
of the transactions and are included in interest income or expense.
(ii) Repurchase agreements
The Group enters into purchases (sales) of investments under agreements to resell (repurchase)
substantially identical investments at a certain date in the future at a fixed price. Investments
purchased subject to commitments to resell them at future dates are not recognised.
The amounts paid are recognised in loans to either banks or customers. The receivables are shown
as collateralised by the underlying security. Investments sold under repurchase agreements continue
to be recognised in the statement of financial position and are measured in accordance with the
accounting policy for either assets held for trading or available-for-sale as appropriate. The proceeds
from the sale are reported as liabilities to either banks or other customers.
The difference between the purchase (sale) and resell (repurcha
se) considerations is recognised on
an accrual basis over the period of the transaction and is included in interest income (expenses).
Notes to the financial statements
12
Borrowings are recognised initially at ‘cost’, being their issue proceeds (fair value of consideration
received) net of transaction costs incurred. Borrowings are subsequently stated at amortised cost and
any difference between net proceeds and the redemption value is recognized in profit or loss over the
period of the borrowings using the effective yield method.
If the Group purchases its own debt, it is removed from the statement of financial position and the
difference between the carrying amount of a liability and the consideration paid is included in other
operating income.
(i) Offsetting
Financial assets and liabilities are offset and the net amount is reported in the statement of financial
position when the Group has a legally enforceable right to set off the recognised amounts and the
transactions are intended to be settled on a net basis.
(j) Impairment of financial assets
The Group recognizes 12-month expected credit loss as loss allowance when there is no significant
increase in the credit risk since initial recognition. When there is a significant increase in credit risk
since initial recognition, expected credit losses for the remaining life of the financial assets are
recognized as loss allowance.
Whether credit risk is significantly increased or not is determined based on the following factors and
events for the debtor or the exposure:
Internal behavioural scoring of natural persons, companies and institutions whose exposures are
above the threshold for significance;
Decrease in credit rating (internal or external) by a given number of notches for companies and
institutions whose exposures are above the threshold for significance.
Delinquencies;
Other factors.
(k) Property and equipment
Land and buildings are presented in the statement of financial position at their revalued amount which
is the fair value of the asset as at the date of revaluation less any subsequent amortisation and
depreciation and accumulated impairment losses. All others classes of items of property, plant and
equipment are stated in the statement of financial position at their acquisition cost less accumulated
depreciation and allowance for impairment.
Depreciation is calculated on a straight-line basis at prescribed rates designed to decrease the cost
or valuation of fixed assets over their expected useful lives. The annual rates of amortisation are as
follows:
A
ssets %
Buildings 3 - 4
Equipment 10 - 50
Fixtures and fittings 10 - 15
Motor vehicles 10 - 20
Leasehold Improvements 2 - 50
Assets are not depreciated until they are brought into use and transferred from assets in the course of
construction into the relevant asset category.
(l) Intangible assets
Intangible assets, which are acquired by the Group, are stated at cost less accumulated amortisation
and any impairment losses.
Amortisation is calculated on a straight-line basis over the expected useful life of the asset. The annual
rates of amortisation are as follows:
Notes to the financial statements
13
ssets %
Licenses and trademarks 10 - 14
Software and licences 10 - 50
(m) Investment Property
Investment property is property (land or a building or part of a building or both) held to earn rentals or
for capital appreciation or both. The Bank has chosen for its accounting policy to account for
investment property using the fair value model and applies this to all its investment property.
Investment properties are initially measured at cost and are subsequently measured using the fair
value model, and the revaluation income and expense is recognised in the profit for period in which
they occurred. The reclassification of repossessed assets reported as inventories into investment
properties is possible only where a contract to rent out the respective property has been signed. The
fair value of assets constituting investment property was determined by independent property
assessors holding recognised professional qualification and recent experience in assessing property
with similar location and category, using reliable techniques for determining fair values.
(n) Provisions
A provision is recognised in the statement of financial position when the Group has a legal or
constructive obligation as a result of a past event, it is probable that an outflow of economic benefits
will be required to settle the obligation and a reliable assessment of the amount due can be made. If
the effect is material, provisions are determined by discounting the expected future cash flows at a
pre-tax rate that reflects current market assessments of the time value of money and, where
appropriate, the risks specific to the liability.
(o) Acceptances
An acceptance is created when the Group agrees to pay, at a stipulated future date, a draft drawn on
it for a specified amount. The Group’s acceptances primarily arise from documentary credits stipulating
payment for the goods to be made a certain number of days after receipt of required documents. The
Group negotiates most acceptances to be settled at a later date following the reimbursement from the
customers. Acceptances are accounted for as liabilities evidenced by paper.
(p) Off-balance sheet commitments
In the ordinary course of its business, the Group enters into off-statement of financial position
commitments such as guarantees and letters of credit. The Group recognizes provision for off-
statement of financial position commitments when it has a present obligation as a result of a past
event, when it is probable that an outflow of resources embodying economic benefit will be required to
settle the obligation, and when a reliable estimate can be made of the obligation.
(q) Taxation
Tax on the profit for the year comprises current tax and the change in deferred tax. Current tax
comprises tax payable calculated on the basis of the expected taxable income for the year, using the
tax rates enacted by the statement of financial position date, and any adjustment of tax payable for
previous years.
Deferred tax is provided using the balance sheet liability method on all temporary differences between
the carrying amounts for financial reporting purposes and the amounts used for taxation purposes.
Deferred tax is calculated on the basis of the tax rates that are expected to apply to the period when
the asset is realised or the liability is settled. The effect on deferred tax of any changes in tax rates is
charged to profit or loss, except to the extent that it relates to items previously recognised either in
other comprehensive income or directly in equity.
A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will
be available against which the unused tax losses and credits can be utilised. Deferred tax assets are
reduced to the extent that it is no longer probable that the re
lated tax benefit will be realised.
Notes to the financial statements
14
(r) Critical accounting estimates and judgements in applying accounting policies
The Group makes estimates and assumptions that affect the reported amounts of assets and liabilities
within the next financial year. Estimates and judgements are continually evaluated and are based on
historical experience and other factors, including expectations of future events that are believed to be
reasonable under the circumstances.
Information on the valuations and the valuation uncertainty, for which there is a significant risk of
change as of 31 December 2021 are stated below and are related to the impairment of financial
instruments, income tax and the following notes related to other elements of the financial statements:
Note 5, 19 - determining of the fair value of the financial instruments, land and buildings through
valuation techniques, in which the input data for the financial assets and liabilities are not based
on the available market information. The Management uses valuation techniques for the fair value
of financial instruments (when there is no quoted price in an active market) and non-financial
assets. In applying the valuation techniques, the Management uses to a maximum degree market
data and assumptions which market participants would take into account in pricing an instrument.
When there is no available market data, the Management uses its best judgement of the
assumptions that market participants would make. These judgements may differ from the actual
prices that may be determined in a fair market transaction between informed and willing parties at
the end of the reporting period.
Notes 11, 16, 18 measuring the expected credit loss credit losses constitute the difference
between all contractual cash flows payable to the Bank and all cash flows which the Bank expects
to receive. Expected credit loss is the probability-weighted estimate of credit losses which require
the Group’s judgement. Expected credit loss is discounted with the initial effective interest rate (or
with the loan-adjusted effective interest rate for purchased or initially created financial assets with
credit impairment).
Notes 16, 18 debt instruments at amortised cost the analysis and intentions of the Management
are confirmed by the business model of holding debt instruments that meet the requirements for
receiving only principal and interest payments and holding assets until collecting the contractual
cash flows from the bonds which are classified as debt instruments at amortised cost.
Note 24 Lease contract term in determining the lease contract term the Management takes
into consideration all facts and circumstances that create economic incentives for exercising the
option to extend the lease, or not to exercise the option to terminate the lease. Extension options
(or the periods after termination options) are included in the lease contract term only if it is
reasonably certain that the lease contract has been extended (or has not been terminated).
Note 30 in accordance with IAS 37 — Provisions, Contingent Liabilities and Contingent Assets
and the internal rules for setting aside provisions for pending court cases the Group has recognised
provisions for pending court cases. The Group is a defendant in pending cases and the outcome
of those cases may lead to liabilities in an amount different from the amount of provisions
recognized in the financial statement.
(ii) Assessment of repossessed assets from collaterals
Assets accepted as collateral are recognized at the lower of the cost of acquisition and the net
realizable value. When evaluating the net realizable value of the assets the Bank prepares several
models for appraisal (e.g. discounted cash flows) and makes comparison to available market data
(e.g. similar market transactions, offers from potential buyers).
(iii) Income taxes
The Group is subject to income taxes in numerous jurisdictions. Significant estimates are required in
determining the worldwide provision for income taxes. There are many transactions and calculations
for which the ultimate tax determination is uncertain during the ordinary course of business. The Group
recognises liabilities for anticipated tax audit issues based on estimates of whether additional taxes
will be due. Where the final tax outcome of these matters is different from the amounts that were
Notes to the financial statements
15
initially recorded, such differences will impact the income tax and deferred tax provisions in the period
in which such determination is made.
(s) Earnings per share
The Group presents basic and diluted earnings per share (EPS) data for the Bank’s ordinary shares.
Basic EPS is calculated by dividing the profit or loss for the period attributable to ordinary shareholders
of the Bank by the weighted average number of ordinary shares outstanding during the period. Diluted
EPS is determined by adjusting the profit or loss attributable to ordinary shareholders and the weighted
average number of ordinary shares outstanding for the effects of all dilutive potential ordinary shares,
which comprise convertible notes and share options granted to employees.
(t) Employee benefits
Defined contribution plans
A defined contribution plan is a post-employment benefit plan under which an entity pays fixed
contributions into a separate entity and will have no legal or constructive obligation to pay further
amounts. The Government of Bulgaria is responsible for providing pensions in Bulgaria under a
defined contribution pension plan. The Bank’s contributions to the defined contribution pension plan
are recognised as an employee benefit expense in profit or loss in the periods during which services
are rendered by employees.
Defined benefit plans
A defined benefit plan is a post-employment benefit plan other than a defined contribution plan. The
Group’s net obligation in respect of defined benefit plans is calculated by estimating the amount of
future benefit that employees have earned in return for their service in the current and prior periods;
that benefit is discounted to determine its present value.
The Bank has an obligation to pay certain amounts to each employee who retires with the Bank in
accordance with Art. 222, § 3 of the Labour Code.
According to these regulations in the LC, when a labour contract of a bank’s employee, who has
acquired a pension right, is ended, the Bank is obliged to pay him compensations amounted to two
gross monthly salaries. Where the employee has been with the same employer for the past 10 years,
this employee is entitled to a compensation amounting to six gross monthly salaries. As at balance
sheet date, the Management of the Bank estimates the approximate amount of the potential
expenditures for every employee using the projected unit credit method.
For the last two years the Bank has prepared estimates for the due provisions for pensions and has
not identified significant liabilities.
Termination benefits
Termination benefits are recognised as an expense when the Group is committed demonstrably,
without realistic possibility of withdrawal, to a formal detailed plan to either terminate employment
before the normal retirement date, or to provide termination benefits as a result of an offer made to
encourage voluntary redundancy. Termination benefits for voluntary redundancies are recognised as
an expense if the Bank has made an offer of voluntary redundancy, it is probable that the offer will be
accepted, and the number of acceptances can be estimated reliably. If benefits are payable more than
12 months after the reporting period, then they are discounted to their present value.
Short-term employee benefits
Short-term employee benefit obligations are measured on an undiscounted basis and are expensed
as the related service is provided.
A liability is recognised for the amount expected to be paid under short-term cash bonus or profit-
sharing plans if the Group has a present legal or constructive obligation to pay this amount as a result
of past service provided by the employee, and the obligation can be estimated reliably. The Group
recognises as a liability the undiscounted amount of the estimated costs related to annual leave
expected to be paid in exchange for the employee’s service for the period completed.
Notes to the financial statements
16
(u) Insurance Contracts
Classification of insurance contracts
Contracts in which the Group undertakes significant insurance risk of a third party (insured party)
through compensation to the insured party or another beneficiary in case of a specific uncertain future
event (insured event) which has a negative impact on the insured party or the beneficiary, are classified
as insurance contracts.
Insurance risk is every risk, which is not financial risk. Financial risk is any risk related to probable
future change in one or several of the following: interest, price of the security, market prices, currency
prices, credit rating, credit index or other variable- if there are the non-financial variables, the variable
is not specific for the counterparties. Insurance contracts may also transfer part of the financial risk.
Written premiums
Written premiums are recognized as income on the basis of the due premium from the insured
individuals for the underwriting year, which begins during the financial year, or the due single premium
instalment for the total period of insurance coverage of the insurance contracts signed within the
financial year. Gross written premiums are not recognized when future cash flows related to them are
not guaranteed. Written premiums are presented gross of the due agents’ commissions.
Reversed premiums
Reversed insurance premiums are insurance premiums for which there has been a violation of the
General terms of the insurance contract or a change in the terms of the contract. Reversed premiums
within the current year, related to policies written within the current year, decrease the Gross Written
Premiums of the Group. Reversed premiums within the current year, related to policies written within
the previous year, increase the Gross Written Premiums of the Group.
Unearned-premium reserve
The unearned premium reserve is formed to cover the claims and administrative expenses, which are
expected to arise on the respective type of insurance contract after the end of the reporting period.
The basis for calculation of the unearned premium reserve corresponds to the base for recognition of
the Group’s written premiums.
The amount of the reserve is calculated under the precise day method, under which the premium is
multiplied with a coefficient for deferral. The coefficient for deferral is calculated as a ratio between the
number of the days within the following reporting period during which the contract is valid to the total
number of days during which the contract is valid.
Unexpired risk reserve
Unexpired risk reserve is formed to cover risks for the period between the end of reporting period and
the date on which the insurance contract expires in order to cover the payments and expenses related
to these risks which are expected to exceed the UPR formed.
Claims incurred
Claims incurred include claims paid and claims-handling expenses due within the financial year
including the change in outstanding claims reserve.
Outstanding claims reserve
Outstanding claims reserve is calculated on the basis all claims from events incurred within the current
and previous reporting periods, which have not been paid as of year-end. OCR also includes the total
amount of incurred but not reported claims (IBNR), calculated as a percentage from the earned
premiums for the financial year and the incurred claims.
Acquisition costs
Acquisition costs include accrued commission expense from agents and brokers.
Notes to the financial statements
17
(v) Leases
(i) The Company as lessee
For new contracts concluded on or after 1 January 2019 the Group assess whether the contract is, or
contains, a lease. A contract is, or contains, a lease if the contract conveys the right to control the use
of an asset (the identified asset) for a period of time in exchange for consideration. In order to apply
this definition, the Group assesses three key elements:
Whether the contract refers to an identified asset which is either explicitly specified in a contract,
or implicitly specified at the time that the asset is made available for use;
The Group has the right to obtain substantially all of the economic benefits from use of the
identified asset throughout the period of use, within the scope of its right of use defined in the
contract;
The Group has the right to direct the use of the identified asset throughout the period of use.
The Group assesses whether it has the right to direct how and for what purpose the asset will be used
throughout the period of use.
Assessment and recognition of leases by the Group as lessee
On the commencement date of the lease contract the Group recognises the right-of-use asset and the
lease liability in the statement of financial position. The right-of-use asset is assessed at cost which
comprises the amount of the initial measurement of the lease liability, any initial direct costs incurred
by the Group, an estimate of costs to be incurred by the lessee in dismantling and removing the
underlying asset at the end of the lease contract, and any lease payments made at or before the
commencement date (less any lease incentives received).
The Group depreciates the right-of-use asset using the linear method from the commencement date
to the earlier of the end of the useful life of the right-of-use asset or the end of the lease term. The
Group also reviews the right-of-use assets for impairment, where such indicators exist.
On the commencement date of the lease contract the Group measures the lease liability at the present
value of the remaining lease payments at that date, discounted using the borrowing rate stipulated in
the lease contract, if that rate can be readily determined, or the company’s incremental borrowing rate.
As of 01.01.2019 the Group applies IFRS 16 Leases. To this end, an analysis was made of the
requirements of this Standard, and the following key elements were identified:
IFRS 16 Leases introduces new rules for reporting lease agreements. First of all, the standard requires
that an analysis be made of whether and which agreements with or without the legal form of lease
constitute a lease or contain lease components in accordance with the definition of lease contained in
IFRS 16, paragraph 9. According to Paragraph 9, a contract is, or contains, a lease if:
there is an identified asset, and
-the contract conveys the right to control the use of the identified asset for a period of time in exchange
for consideration.
In the general case, the lessee is required recognise a right-of-use asset and a lease liability at the
commencement date.
Also, instead of applying the requirements for recognition of a right-of-use asset in return for
consideration under a lease contract, the lessee may choose to report lease contracts as an expense
under the linear method for the duration of the lease in the following types of contracts:
- ending within 12 months of the date of initial application of IFRS 16
- lease of low-value assets
Notes to the financial statements
18
In the process of assessing the effects of application of this Standard, the Group did the following:
- Full review of all agreements was made in order to establish whether it may be necessary to
consider additional agreements as lease agreements according to the new IFRS 16 definition;
- A decision was made for partial retrospective application (which means that the comparative
information will not be changed). Under the modified approach it is possible not to assess whether
existing agreements contain leases and other relief. Under the modified approach it is possible not
to assess whether existing agreements contain leases and other relief.
The Management analysed the effect of application of the Standard for contracts expected to last up
to five years because a big part of the rental agreements to which the Group is a party as a tenant, the
Group can terminate after a three- or six-months’ notice without owing an indemnity. Even in the other
contracts this possibility is available in accordance with the law.
This reflects on the expected actual duration of the lease because the contract term depends on the
probability that the Group would exercise that option. With relation to this the Group considers that a
duration of five years is indicative of the maximum duration of the lease term, irrespective of whether
contracts of longer duration exist or not.
In order to determine the incremental borrowing rate, the Group uses an interest rate consisting of the
risk-free interest rate and a surcharge reflecting the credit risk related to the Group and additionally
adjusted for the specific conditions of the lease contract, including term, country, currency, and
collateral.
Lease payments included in measuring the lease liability comprise fixed payments (including in-
substance fixed payments), variable lease payments that depend on an index or a rate, amounts
expected to be payable by the lessee under residual value guarantees, and the exercise price of a
purchase option if the Group is reasonably certain to exercise that option.
After the commencement date, the lease liability shall be decreased with the amount of payments
made and shall be increased with the amount of the interest. The lease liability is remeasured to reflect
any reassessment or lease modifications, or to reflect revised in-substance fixed lease payments.
When the lease liability is remeasured, the amount of the remeasurement is recognised in the right-
of-use asset or in profit or loss, if the carrying amount of the right-of-use asset is already reduced to
zero.
The Group has chosen to report short-term leases and leases of low-value assets by using practical
expedients envisaged in the standard. Instead of recognising right-of-use assets and lease liabilities,
the Bank recognizes the payments related to them as an expense in profit or loss using the linear
method during the lease term.
In the statement of financial position, right-of-use assets are presented on a separate row “Right-of-
use assets”, and the liabilities under lease contracts are also presented on a separate row - “Lease
liabilities”.
Extension options or termination options are included in a number of the Group’s property rentals.
They are used to increase the operative flexibility in the management of assets used in its operations.
Notes to the financial statements
19
The company as lessor
The portion of IFRS 16 which concerns the Group as lessor no significant changes were found in
comparison to the previous IAS 17. The Group classifies a lease contract as a finance lease if it has
transferred substantially all risks and rewards related to ownership of the asset subject to the lease.
All other lease contracts are classified as operating.
In case of a finance lease, the Group recognises as asset a receivable under the contract in an amount
equal to the net investment in the lease. During the lease term the Group recognizes interest income
on the amount receivable at an interest rate reflecting the return rate of the net investment in the lease.
In case of operating lease, the Group recognises lease payments as revenue on a linear basis.
As lessor, the Group classifies each of its lease contracts as either an operating lease or a finance
lease.
A lease is classified as a finance lease if it transfers substantially all the risks and rewards incidental
to ownership of an underlying asset. A lease is classified as an operating lease if it does not transfer
substantially all the risks and rewards incidental to ownership of an underlying asset.
3. Risk management disclosures
A. Trading activities
The Group maintains active trading positions in a limited number of non-derivative financial
instruments. Most of the Group’s trading activities are customer driven. In anticipation of customer
demand, the Group carries an inventory of money market instruments and maintains access to market
liquidity by trading with other market makers. These activities constitute the proprietary trading
business and enable the Group to provide customers with money market products at competitive
prices.
The Group manages its trading activities by type of risk involved and on the basis of the categories of
trading instruments held.
(i) Credit risk
Credit risk is the total risk of losses from positions in financial instruments as a result of the inability of
one or more parties to the exposure to meet their obligations. Main components of credit risk:
1) Default risk
The risk that issuers to financial instruments might default on their obligations.
2) Counterparty credit risk
Counterparty credit risk is the risk that the counterparty to a transaction could default before the
final settlement of the transaction’s cash flows. It occurs under transactions with derivatives,
repo deals, transactions for granting/receiving a loan of securities and goods, margin lending
transactions and extended settlement transactions.
3) Settlement risk
To the Bank settlement risk is the risk of unsettled transactions with securities, goods or cash. It
occurs both under transactions with settlement of services of the “delivery versus payment”
(DvP) type, and under trade without DvP (“free deliveries”). All instruments exposed to
counterparty credit risk fall within the scope of this type of risk.
Credit risk is monitored on an ongoing basis subject to Bank’s internal risk management procedures
and is controlled through minimum thresholds for the credit quality of the issuer/counterpart and setting
limits on exposure amount according to credit quality.
(ii) Market risk
Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate
because of changes in market conditions. The Bank assumes market risk when taking positions in
debt instruments, equities, derivatives and foreign exchange transactions. These risks are managed
Notes to the financial statements
20
by enforcing limits on positions taken and their risk sensitivities as measured by value-at-risk, duration
or other measures appropriate for particular position in view of its sensitivity to risk factors. The major
risk factors that affect trading activities based on the recognition of premium income in the annual
financial statements if the Group are changes of interest rates (interest rate risk), changes of exchange
rates (foreign exchange risk) and changes of equity prices (price risk).
Exposure to market risk is formally managed in accordance with risk limits set by senior management
and the adopted risk strategy.
The Value at Risk is calculated and monitored on a daily basis as part of the Bank’s ongoing risk
management. Value at risk is calculated using one day horizon and 99 per cent confidence level,
meaning that there is 1% probability that a portfolio will incur a loss in one day greater than its VaR.
Parameters of the VaR model are estimated on the basis of exponentially weighted historical price
changes of risk factors.
The following table summarises the range of interest VaR for all positions in the Bank’s trading portfolio
carried at fair value:
31 December 2021 31 December
in thousands of BG
N
2021 average low high 2020
V
aR 0.0 0.4 0.0 38.4 0.0
B. Non-trading activities
Below is a discussion of the various risks the Group is exposed to as a result of its non-trading activities
and the approach taken to manage those risks.
(i) Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulty in meeting obligations associated with
financial liabilities. Liquidity risk arises in the general funding of the Group’s activities and in the
management of positions. It includes both the risk of being unable to fund assets at appropriate
maturity and rates and the risk of being unable to liquidate an asset at a reasonable price and in an
appropriate time frame to meet the liability obligations.
Funds are raised using a broad range of instruments including deposits, other liabilities evidenced by
paper, subordinated debt instruments and share capital. This enhances funding flexibility, limits
dependence on any one source of funds and generally lowers the cost of funds. The Group makes its
best efforts to maintain a balance between continuity of funding and flexibility through the use of
liabilities with a range of maturity. The Group continually assesses liquidity risk by identifying and
monitoring changes in funding required to meet business goals and targets set in terms of the overall
Bank strategy. The body managing liquidity is the Assets, Liability and Liquidity Management Council.
In compliance with the requirements of the Law on Credit Institutions, Ordinance No 7 of BNB for the
organization and management of risks in banks and Directive 2014/59 / EU of the European
Parliament and of the Council for establishing a framework for the recovery and resolution of credit
institutions and investment firms, First Investment Bank AD prepared a recovery plan if financial
difficulties occur. It includes qualitative and quantitative early warning signals and indicators of
recovery such as capital and liquidity indicators, income indicators, market-oriented indicators upon
the occurrence of which recovery measures are triggered.
Liquidity indicators include Liquidity Coverage Ratio (LCR); net withdrawal of financing; liquid assets
to deposits by non-financial customers ratio; Net Stable Funding Ratio (NSFR). Different stress test
scenarios related to idiosyncratic shock, system shock and aggregate shock have been prepared.
In case of liquidity pressure, there are systems in place to ensure prompt and adequate reaction which
include obtaining additional funds from local and international markets through issuance of appropriate
financial instruments depending on the specific case as well as sale of non-liquid assets. The levels
of decision making are clearly determined. In order to reduce the liquidity risk, preventive measures
have been taken aimed to extend the maturity of borrowings from customers, to encourage long-term
relationships with clients and to increase customer satisfaction. In order to adequately manage liquidity
risk, the Bank monitors cash flows on a daily basis.
Notes to the financial statements
21
As part of the liquidity risk management, the Group keeps available liquid assets. They consist of cash,
cash equivalents and government securities, which could be sold immediately in order to provide
liquidity:
Liquid assets
2021 2020
In BGN '000
Balances with BNB 1,455,038 1,611,383
Current accounts and amounts with other banks 505,826 536,182
Unencumbered gove
r
nment securities 974,719 797,949
Gold 2,818 2,661
Total liquid assets 2,938,401 2,948,175
Reasonable liquidity management requires avoidance of concentration of the borrowings from large
depositors. Analysis of the significant borrowings in terms of total amount is performed on a daily basis
and the diversity of the total liabilities portfolio is supervised.
As at 31 December 2021 the thirty largest non-bank unguaranteed depositors represent 7.40% of total
deposits from other customers (31 December 2020: 5.88%).
One of the main ratios used by the Group for managing liquidity risk is the ratio of liquid assets to total
borrowings from other clients.
31 December 2021 31 December 2020
Ratio of liquid assets to total borrowings from other clients 29.46% 30.90%
The following table provides an analysis of the financial assets and liabilities of the Group into relevant
maturity groupings based on the remaining periods to repayment.
Maturity table as at 31 December 2021
in thousands of BGN
Up to 1
Month
From 1 to 3
Months
From 3
months to
1 yea
r
More than 1
yea
r
Maturity not
defined
Indefinite
Maturity Total
Assets
Cash and balances with Central
Banks 1,970,814 - - -
1,970,814
Financial assets at fair value through
profit or loss 244,379 - - - 24,359
268,738
Financial assets at fair value through
other comprehensive income 1,088,905 - - - -
1,088,905
Financial assets at amortised cost - - - 316,139 -
316,139
Loans and advances to banks and
other financial institutions 77,836 5,909 963 2,748 - 87,456
Loans and advances to customers 775,717 162,175 1,102,093 4,613,959 - 6,653,944
Other trading assets 1,042 - - - - 1,042
Total financial assets 4,158,693 168,084 1,103,056 4,932,846 24,359 10,387,038
Liabilities
Due to banks 8,722 - - - - 8,722
Due to other customers 5,891,987 1,145,143 2,320,041 616,460 - 9,973,631
Liabilities evidenced by paper 5,780 42,839 3,992 67,391 - 120,002
Financial liabilities at fair value
through profit or loss - - - 2,164 - 2,164
Subordinated term debt - - - 9,622 - 9,622
Hybrid debt - - - - 320,733 320,733
Other financial liabilities, net (81) 2,853 (606) - - 2,166
Total financial liabilities 5,906,408 1,190,835 2,323,427 695,637 320,733 10,437,040
Net liquidity gap (1,747,715) (1,022,751) (1,220,371) 4,237,209 (296,374) (50,002)
The table shows investments at fair value through other comprehensive income with a maturity of up
to 1 month in order to reflect the management’s ability to sell them within a short-term period, if needed.
Notes to the financial statements
22
The Group does not recognize as liquidity risk the current undrawn amounts of loans extended
because the management considers that, based on the agreed conditions, the Bank can at any time
terminate the extension of funds to its borrowers in case it is expected that their credit risk will increase.
Loans and advances to customers reflect also financial lease receivables.
Maturity table as at 31 December 2020
in thousands of BGN
Up to 1
Month
From 1 to
3 Months
From 3
months to
1
y
ea
r
More than
1
y
ea
r
Maturity
not
defined
Indefinite
Maturit
y
Total
Assets
Cash and balances with Central
Banks
2,133,197
-
- - - 2,133,197
Financial assets at fair value
throu
g
h profit or loss 243,846
-
- - 23,083 266,929
Financial assets at fair value
through other comprehensive
income 825,882 - - - - 825,882
Financial assets at amortised
cost
-
-
- 199,830 - 199,830
Loans and advances to banks
and other financial institutions 85,849 4,387 755 15,120 - 106,111
Loans and advances to
t
819,458 218,111 776,001 4,499,317 - 6,312,887
Other tradin
g
assets 724 - - 4,386 - 5,110
Total financial assets 4,108,956 222,498 776,756 4,718,653 23,083 9,849,946
Liabilities
Due to banks
2,747 - - - - 2,747
Due to other customers
5,148,701
1,136,114
2,574,551 682,910 - 9,542,276
Liabilities evidenced b
y
paper 8 20 3,857 99,764 - 103,649
Subordinated term deb
t
- - - 9,623 - 9,623
H
y
brid deb
t
- - - - 267,579 267,579
Other financial liabilities, net
104
306
- - - 410
Total financial liabilities
5,151,560
1,136,440
2,578,408 792,297
267,579 9,926,284
Net liquidit
y
g
ap
(
1,042,604
)
(
913,942
)
(
1,801,652
)
3,926,356
(
244,496
)
(
76,338
)
Notes to the financial statements
23
The following table provides a remaining maturities analysis of the financial assets and liabilities of the
Group as at 31 December 2021 based on the contractual undiscounted cash flows.
in thousands of BGN
Up to 1
Month
From 1 to
3 Months
From 3
months to 1
y
ea
r
More than
1
y
ea
r
Total
Financial assets
Cash and balances with Central
Banks 1,970,814 - - - 1,970,814
Financial assets at fair value through
profit or loss 268,738 - - - 268,738
Financial assets at fair value through
other comprehensive income 1,088,905 - - - 1,088,905
Financial assets at amortised cos
t
49,884 97,804 - 170,666 318,354
Loans and advances to banks and
other financial institutions 77,836 5,909 963 2,748 87,456
Loans and advances to customers 755,949 159,703 1,109,144 5,505,204 7,530,000
Total financial assets 4,212,126 263,416 1,110,107 5,678,618 11,264,267
Financial liabilities
Due to banks 8,722 - - - 8,722
Due to other customers 5,892,071 1,145,286 2,321,131 617,857 9,976,345
Liabilities evidenced b
y
paper 5,782 42,910 4,008 69,965 122,665
Financial liabilities at fair value
through profit or loss
- - - 2,164 2,164
Subordinated term deb
t
- - 376 11,141 11,518
H
y
brid debt - - 227,406 138,137 365,542
Total financial liabilities 5,906,575 1,188,196 2,552,921 839,264 10,486,956
Derivatives held for risk
mana
g
ement
Out
g
oin
g
cash flow 52,622 - - - 52,622
Incomin
g
cash flow 50,023 639 606 - 51,268
Cash flow from derivatives, net
(
2,599
)
639 606 -
(
1,354
)
Notes to the financial statements
24
The following table provides a remaining maturities analysis of the financial assets and liabilities of the
Group as at 31 December 2020 based on the contractual undiscounted cash flows.
in thousands of BGN
Up to 1
Month
From 1 to
3 Months
From 3
months to 1
y
ea
r
More than
1
y
ea
r
Total
Financial assets
Cash and balances with Central Banks 2,133,197 - - - 2,133,197
Financial assets at fair value through
profit or loss 266,929 - - - 266,929
Financial assets at fair value through
other comprehensive income 825,882 - - - 825,882
Financial assets at amortised cos
t
- - 39,150 166,008 205,158
Loans and advances to banks and
other financial institutions 85,849 4,387 755 15,120 106,111
Loans and advances to customers 800,971 216,457 773,023 5,393,518 7,183,969
Total financial assets 4,112,828 220,844 812,928 5,574,646 10,721,246
Financial liabilities
Due to banks 2,747 - - - 2,747
Due to other customers 5,148,965 1,136,589 2,578,545 688,085 9,552,184
Liabilities evidenced b
y
paper 8 20 3,875 103,030 106,933
Subordinated term deb
t
- - 376 11,518 11,894
H
y
brid debt - - 27,577 291,236 318,813
Total financial liabilities 5,151,720 1,136,609 2,610,373 1,093,869 9,992,571
Derivatives held for risk
mana
g
ement
Out
g
oin
g
cash flow 2,587 308 - 46,923 49,818
Incomin
g
cash flow 733 1 - 48,896 49,630
Cash flow from derivatives, net
(
1,854
)
(
307
)
- 1,973
(
188
)
The expected cash flows of the Bank from some financial assets and liabilities are different from the
cash flows as per the loan contract. The main differences are:
There is an expectation that the deposits on demand and term deposits will remain stable and will
increase.
Retail mortgages have original maturity of 18 years on average, but the expected average effective
maturity is 12 years as some clients take advantage of the early repayment possibility.
(ii) Market risk
Interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate
because of changes in market interest rates. The Group’s operations are subject to the risk of interest
rate fluctuations to the extent that interest-earning assets and interest-bearing liabilities mature or
reprice at different times or in differing amounts.
Interest rate risk in the banking book (IRRBB)
In the case of floating rate assets and liabilities the Bank is also exposed to basis risk, which is the
difference in repricing characteristics of the various floating rate indices, such as the Bulgarian Basic
Interest Rate, the LIBOR and EURIBOR, although these indices tend to move in high correlation. In
addition, the actual effect will depend on a number of other factors, including the extent to which
repayments are made earlier or later than the contracted dates and variations in interest rate sensitivity
within repricing periods and among currencies.
Notes to the financial statements
25
In order to quantify the interest rate risk of its non-trading activities, the Bank measures the impact of
a change in the market rates both on net interest income and on the Bank’s economic value defined
as the difference between fair value of assets and fair value of liabilities.
The interest rate risk on the economic value of the Group following a standardised shock of +100bp/-
100bp as at 31 December 2021 is BGN +12 276/+36 424 thousands
The interest rate risk on the Bank's net interest income one year forward following a standardised
shock of +100bp/-100bp as at 31 December 2021 is BGN -1,573/+572 thousand.
Net interest income Equity
100 bp increase
100 bp
decrease 100 bp increase
100 bp
decrease
Effect in BGN '000
31 December 2021
as at 31 December
(1,573) 572 12,276 35,424
A
vera
g
e for the period
(1,519) 921 3,343 43,614
Maximum for the period
140 1,630 12,276 59,165
Minimum for the period
(2,672) (99) (3,146) 28,159
31 December 2020
as at 31 December
745 (474) 19,761 11,949
Credit Spread Risk in the Banking Book (CSRBB)
The risk arising from changes in market perception regarding the price of credit risk, the liquidity
premium and other potential components of credit risk instruments that cause fluctuations in the price
of credit risk, the liquidity premium and other potential components, which is not explained by IRRBB
or by the expected credit / (jump to-) default risk. Only those instruments in the bank’s book which are
reported at market value are subject to credit spread risk.
Similar to the interest rate risk arising from non-trading book activities, for credit spread risk the Bank
calculates the risk arising from potential changes in two aspects: how it affects net interest income and
how it affects the Bank’s economic value.
The applicable stress test scenarios were calibrated with 99% confidence level compared to the
historically observed changes. Shocks vary depending on the maturity of cash flows and the issuer’s
credit rating.
Credit Spread Risk in the Banking Book (CSRBB)
The effect on the Group’s economic value as at 31 December 2021 amounted to BGN (40,727)
thousand, and the effect on the net interest income amounted to BGN 336 thousand.
Net interest
income
Equity
Effect in BGN '000
2021
as at 31 December
336 (40,727)
A
vera
g
e for the period
564 (38,564)
Maximum for the period
788 (35,738)
Minimum for the period
413 (42,154)
2020
as at 31 December
294 (30,281)
Notes to the financial statements
26
The following table indicates the effective interest rates at 31 December 2021 and the periods in which
financial liabilities and assets reprice.
Fixed rate instruments
in thousands of BG
N
Total
Floating rate
instruments
Less than
1 month
Between 1
month
and 3
months
Between 3
months
and 1
y
ea
r
More
than 1
y
ea
r
Assets
Cash and balances with Central
Banks 821,327 762,358 53,101 - 5,868 -
Financial assets at fair value
throu
g
h profit or loss 239,883 - 239,883 - - -
Financial assets at fair value
through other comprehensive
income 1,088,904 26,014 1,062,890 - - -
Financial assets at amortised cos
t
316,139 - 52,166 97,655 1,765 164,553
Loans and advances to banks and
other financial institutions 24,727 13,089 11,638 - - -
Loans and advances to customers 5,893,880 5,422,610 24,264 20,076 103,640 323,290
Total interest-bearin
g
assets 8,384,860 6,224,071 1,443,942 117,731 111,273 487,843
Liabilities
Due to banks 8,722 1,847 6,875 - - -
Due to other customers 9,950,042 4,248,206 1,621,634 1,145,143 2,320,041 615,018
Liabilities evidenced b
y
paper 117,363 95,035 5,776 8,582 - 7,970
Subordinated term deb
t
9,622 - - - 38 9,584
H
y
brid deb
t
372,906 - - - - 372,906
Total interest-bearin
g
liabilities 10,458,655 4,345,088 1,634,285 1,153,725 2,320,079 1,005,478
The following table indicates the effective interest rates at 31 December 2020 and the periods in which
financial liabilities and assets reprice.
Fixed rate instruments
in thousands of BG
N
Total
Floating rate
Instruments
Less than
1 month
Between 1
month
and 3
months
Between 3
months
and 1
y
ea
r
More
than 1
y
ea
r
Assets
Cash and balances with Central
Banks 578,072 561,491 16,581 - - -
Financial assets at fair value
throu
g
h profit or loss 239,537 - 239,537 - - -
Financial assets at fair value
through other comprehensive
income 825,882 24,011 801,871
-
-
-
Financial assets at amortised cos
t
199,830 - -
-
39,150
160,680
Loans and advances to banks and
other financial institutions 30,030 16,198 10,877
-
2,955
-
Loans and advances to customers 5,597,939 5,264,311 17,068 19,315 101,495 195,750
Total interest-bearin
g
assets 7,471,290 5,866,011 1,085,934 19,315 143,600 356,430
Liabilities
Due to banks 2,747 945 1,802 - - -
Due to other customers 9,518,132 3,505,275 1,619,284 1,136,114 2,574,551 682,908
Liabilities evidenced b
y
paper 103,649 100,397 - - - 3,252
Subordinated term deb
t
9,623 - - - - 9,623
H
y
brid deb
t
267,579 - - - - 267,579
Total interest-bearin
g
liabilities 9,901,730 3,606,617 1,621,086 1,136,114 2,574,551 963,362
Notes to the financial statements
27
Currency risk
Currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate
because of changes in foreign exchange rates. The Group is exposed to currency risk in performing
transactions in foreign currencies and foreign-currency denominated financial instruments.
As a result of the currency Board in place in Bulgaria, the Bulgarian currency is pegged to the Euro.
As the currency in which the Bank presents it financial statements is the Bulgarian lev, the Group’s
financial statements are effected by movements in the exchange rates between the Bulgarian lev and
currencies other than the Euro.
The Group’s transactional exposures give rise to foreign currency gains and losses that are recognised
in profit or loss. These exposures comprise the monetary assets and monetary liabilities of the Group
that are not denominated in the presentation currency of the Group. These exposures were as follows:
in thousands of BG
N
2021 2020
Monetar
y
assets
Euro 4,497,484 4,548,854
US dollar 543,386 579,050
Other 519,260 420,912
Gold 2,818 2,661
Monetar
y
liabilities
Euro 3,771,479 3,740,051
US dollar 544,057 575,854
Other 449,517 378,172
Gold 2,246 2,172
Net position
Euro 726,005 808,803
US dollar
(
671
)
3,196
Other 69,743 42,740
Gold 572 489
In respect of monetary assets and liabilities in foreign currencies that are not economically hedged,
the Group manages foreign currency risk in line with policy that sets limits on currency positions and
dealer limits.
(iii) Credit risk
Credit risk is the risk that a counterparty to a financial instrument will cause a financial loss for the
Group by failing to discharge an obligation. The Group is subject to credit risk through its lending
activities and in cases where it acts as an intermediary on behalf of customers or other third parties or
issues guarantees. The management of the credit risk exposures to borrowers is conducted through
regular analysis of the borrowers’ credit worthiness and the assignment of a rating grade. Exposure to
credit risk is also managed in part by obtaining collateral and guarantees.
Notes to the financial statements
28
The table below sets out information about maximum exposure to credit risk:
in thousands
of BG
N
Loans and
advances to other
customers
Loans and advances
to banks and
balances with central
banks
Investment in debt
securities
Off balance sheet
commitments
2021 2020 2021 2020 2021 2020 2021 2020
Carrying
amoun
t
6,653,944 6,312,887 1,796,271 2,050,211 1,644,876 1,265,249 - -
Amount
committed/
g
uaranteed - - - - - - 846,337 794,833
The Group’s primary exposure to credit risk arises through its loans and advances. The amount of
credit exposure in this regard is represented by the carrying amounts of the assets on the balance
sheet. These exposures are as follows:
31 December 2021 in thousands of BG
N
Class of exposure
Gross amount of loans
and advances to
customers
Allowance fo
r
impairment
Carrying amount of loans
and advances to customers
Performing
Collectively impaired
5,789,680
(
81,572
)
5,708,108
Nonperforming
Collectively impaired
235,768
(
75,703
)
160,065
Individuall
y
impaired 1,108,263
(
322,492
)
785,771
Total 7,133,711
(
479,767
)
6,653,944
31 December 2020 in thousands of BG
N
Class of exposure
Gross amount of loans
and advances to
customers
Allowance fo
r
impairment
Carrying amount of loans
and advances to customers
Performin
g
Collectivel
y
impaired 5,320,585
(
77,627
)
5,242,958
Nonperformin
g
Collectivel
y
impaired 252,313
(
108,415
)
143,898
Individuall
y
impaired 1,264,301
(
338,270
)
926,031
Total 6,837,199
(
524,312
)
6,312,887
Distribution of trade receivables and impairment as adjustment for financial assets (receivables from
customers) according to the requirements of IFRS9:
Notes to the financial statements
29
31/12/2021 31/12/2020
Gross amount of
loans and
advances to
customers
Allowance
for
impairment
Gross amount of
loans and
advances to
customers
Allowance
for
impairment
Exposures without increase of
credit risk after the initial
reco
g
nition
(
phase 1
)
4,840,376
(
15,935
)
4,299,116
(
14,739
)
Exposures with significant increase
of credit risk after the initial
reco
g
nition
(
phase 2
)
949,304
(
65,637
)
1,021,469
(
62,888
)
Non-performing (impaired)
exposures
(
phase 3
)
1,344,031
(
398,195
)
1,516,614
(
446,685
)
Total 7,133,711
(
479,767
)
6,837,199
(
524,312
)
Exposures classification into risk classes reflects the management’s estimate regarding the loans
recoverable amounts.
As at 31 December 2021 the gross amount of overdue loans and advances to customers measured
as exposures 90+ days overdue is BGN 961,205 thousand (2020: BGN 779, 167 thousand).
In addition, the Group is exposed to off-balance sheet credit risk through commitments to extend
credits and issue contingent liabilities (See Note 32).
Concentrations of credit risk (whether on or off-balance sheet) that arise from financial instruments
exist for counterparties when they have similar economic characteristics that would cause their ability
to meet contractual obligations to be similarly affected by changes in economic or other conditions.
The major concentrations of credit risk arise by location and type of customer in relation to the Bank’s
investments, loans and advances and off-balance sheet commitments.
Total economic sector credit risk concentrations in loans and advances to customers are presented in
the table below:
in thousands of BG
N
2021 2020
Trade
784,314
847,347
Industr
y
1,325,019
1,308,787
Services
668,753
745,050
Finance
179,548
122,506
Transport, lo
g
istics
257,355
236,908
Communications
151,715
148,277
Construction
421,176
387,563
Ag
riculture
243,141
185,157
Tourist services
307,981
285,411
Infrastructure
444,456
425,845
Private individuals
2,338,338
2,132,631
Other
11,915
11,717
A
llowance for impairment
(479,767)
(
524,312
)
Total 6,653,944 6,312,887
The amounts reflected in the tables represent the maximum accounting loss that would be recognised
at the statement of financial position date if counterparts failed completely to perform as contracted
and any collateral or security proved to be of no value. The amounts, therefore, greatly exceed
expected losses, which are included in the allowance for impairment.
The Group has extended loans to enterprises involved in different types of activities but within the
same economic sector - industry. As such the exposures share a similar industry risk. There are three
Notes to the financial statements
30
such groups of enterprises at 31 December 2021 with total exposures outstanding amounting to BGN
207,934 thousand (2020: BGN 198,704 thousand) - ferrous and non-ferrous metallurgy, BGN
86,060thousand (2020: BGN 85,933thousand) mining industry and BGN 72,319 thousand (2020:
BGN 81,708thousand) - power engineering.
The Group has extended loans, confirmed letters of credit and granted guarantees to 6 individual
clients or groups (2020:6) with each individual exposure exceeding 10% of the capital base of the
Group, based on the amortised cost of the respective loan facilities and after application of the required
regulatory exemptions and techniques for reducing credit risk. The total amount of these exposures
was BGN 1,091,472 thousand, i.e. 70.25% of tier 1 capital (2020: BGN 930,420 thousand which
represented 59.33% of tier 1 capital).
No loans extended by the branch in Cyprus in 2021, in 2020 loans extended by the branch in Cyprus
amount to BGN 1,018 thousand (gross carrying amount before any allowances), for 2021 in Albania
amount to BGN 349,691 thousand (2020: BGN 283,149 thousand) gross carrying amount before any
allowances)
The Group’s policy is to require suitable collateral to be provided by certain customers prior to the
disbursement of approved loans. Guarantees and letters of credit are also subject to strict credit
assessments before being provided. The agreements specify monetary limits to the Bank’s obligations.
Collateral held against different types of assets:
Type of credit exposure Main type of collateral Collateral coverage ratio
2021 2020
Repurchase agreements Tradable securities 99% 97%
Loans and advances to
banks None -
Mortgage loans Real estate 263% 270%
Consumer lending
Mortgage, warrant, financial and
other collateral 96% 52%
Credit cards None - -
Loans to companies
Mortgage, pledge of enterprise,
pledge of long-term tangible
assets, pledge of goods, pledge
of other short-term tangible
assets, financial and other
collateral 515% 461%
The table below shows a breakdown of total gross loans and advances (gross balance sheet value)
extended to customers by the Group by type of collateral to the amount of the collateral, excluding
credit cards in the amount of BGN
167,126 thousand (2020: BGN 179,780 thousand).
In BGN '000 2021 2020
Mort
g
a
g
e 1,923,945 1,826,307
Pled
g
e of receivables 1,986,909 1,808,484
Pled
g
e of commercial enterprise 14,395 17,385
Securities 44,365 61,434
Bank
g
uarantees 3,750 -
Other
g
uaranties 2,627,275 2,587,594
Pled
g
e of
g
oods 7,990 7,410
Pled
g
e of machines 54,917 49,888
Mone
y
deposit 96,295 48,330
Stake in capital - -
Gold - -
Other collateral - -
Unsecured 206,744 250,587
Total 6,966,586 6,657,419
Notes to the financial statements
31
Residential mortgage lending
Other collateral includes insurance policies up to the amount of the insurance cover, future
receivables, remuneration transfers, etc.
The table below represents credit exposures from housing and mortgage loans to household
customers by ranges of loan-to-value (LTV) ratio. LTV is calculated as the ratio of the gross amount
of the loan to the value of the collateral. The gross amount excludes any impairment allowances. The
valuation of the collateral excludes any adjustments for obtaining and selling the collateral. The value
of the collateral for residential mortgage loans is based on the collateral value at origination updated
based on changes in house price indices.
The table below represents a separation of the gross amount of housing mortgages granted to
households according to the LTV ratio.
Loans to corporate customers
Individually significant loans to corporate customers are subject to individual credit appraisal and
impairment testing. The general creditworthiness of a corporate customer tends to be the most
relevant indicator of credit quality of a loan. However, collateral provides additional security and the
Group requests corporate borrowers to provide it. The Group takes collateral in the form of a first
charge over real estate, floating charges over all corporate assets, and other liens and guarantees.
The Group routinely analyses collateral for possible changes in value due to market conditions, legal
framework or debtor’s actions. Where such changes lead to a breach in the requirements for
sufficiency of collateral, the Group requires provision of additional collateral within a certain timeframe.
As at 31 December 2021 the net carrying amount of individually impaired loans to corporate customers
amounts to BGN 840,810 thousand (2020: BGN 970,113 thousand) and the value of collateral held
against those loans amounts to BGN 806,086 thousand (2020: BGN 920,046 thousand).
The Group constantly monitors the risk of default on already given loans and if there is available data
for potential or actual problems, the Group prepares an action plan and takes measures for managing
the possible unwanted results, including restructuring of the loans
For the purposes of the disclosure in these financial statements “renegotiated loans” are defined as
loans, which have been renegotiated as a result of a change in the interest rates, repayment schedule,
upon a client request, and others.
In BGN '000 2021 2020
Loan to value
(
LTV
)
ratio
Less than 50% 233,969 199,775
51% to 70% 340,022 277,854
71% to 90% 453,506 417,209
91% to 100% 35,421 31,671
More than 100% 90,507 83,394
Total 1,153,425 1,009,903
Notes to the financial statements
32
Renegotiated Loans
In BGN '000
Type of renegotiation
2021 2020
Gross amount
of loans and
advances to
customers
Allowance
for
impairment
Gross amount
of loans and
advances to
customers
Allowance
for
impairment
Loans to individuals
233,554 8,552 397,971 10,898
Change of maturity
119,847 6,133 123,189 5,562
Change of amount of instalment
- - 18,319 548
Change of interest rate
7,991 9 5,839 17
Change due to customers request
47,386 171 32,993 30
Other reasons
58,330 2,239 217,631 4,741
Loans to corporate clients
1,859,968 75,970 2,684,400 218,920
Change of maturity
229,270 2,013 150,620 1,617
Change of amount of instalment
46,736 614 385,940 3,138
Change of interest rate
24,192 26 15,843 24
Change due to customers request
885,746 37,708 587,254 24,421
Other reasons
674,024 35,609 1,544,743 189,720
Total:
2,093,522 84,522 3,082,371 229,818
Structure and organization of credit risk management functions
Credit risk management as a comprehensive process is accomplished under the supervision of the
Management Board of the Bank. The Supervisory Board exercises control over the activities of the
Management Board on the credit risk management either directly or through the Risk Committee,
which supports the Supervisory Board with the extensive supervision over the risk management
function in the Bank, including over the formation of risk exposures.
There are collective bodies in the Bank the function of which is to support the activities of the
Management Board on the credit risk management- Credit Council and Restructuring Committee. The
Credit Council supports the adopted credit risk management and forms an opinion on loans as per its
limits of competence. The Restructuring Committee is a specialized body for supervision of the loan
exposures with indicators for deterioration. In addition to the collective bodies in the Bank, there are
other independent specialized bodies - the Risk Analysis and Control Department and the Credit Risk
Management, Monitoring and Provisioning Department, which fulfil the functions of identification,
evaluation and management of the credit risk, including performing additional second control over the
risk exposures. The realization, coordination and current control over the lending process is organized
from the following departments: Corporate Banking, SME financing, Retail Banking, and Loan
Administration, while the problem assets management is performed by the Impaired Assets
Department.
Notes to the financial statements
33
(iv) Government debt exposures
The Group closely manages the credit risk on government debt exposures and as a result the overall quality of the government debt portfolio is very high.
The table below shows the carrying amount of the government debt portfolio by country issuer.
In BGN
'000
31 December 2021
Portfolio
Bulgaria Albania Slovakia Latvia Lithuania US
A
Romania EFSF*
Belgiu
m Italy Spain Portugal Hungary Croatia Israel
European
Union
Ireland
Saudi
Arabia
Financial
assets at fair
value through
profit or loss
3,348-----------------
Financial
assets at fair
value through
other
comprehensiv
e income
414,481 183,228 2,158 64 44,010 155,011 80,442 2,015 2,506 1,807 20,974 19,891 15,340 7,651 3,916 561 19,101 10,037
Financial
assets at
amortised cost
164,553 - - - - - - - - - - - - - 52,166 - - -
Total
582,382 183,228 2,158 64 44,010 155,011 80,442 2,015 2,506 1,807 20,974 19,891 15,340 7,651 56,082 561 19,101 10,037
Notes to the financial statements
34
*European Financial Stability Facility
In BGN '000
31 December 2020
Portfolio Bul
g
aria Albania Slovakia Latvia
Lithua
nia US
A
Romania EFSF* Bel
g
ium Ital
y
Spain Portu
g
al Hun
g
ar
y
Croatia Israel
Europea
n Union
Financial
assets at fair
value through
profit or loss
3,053---------------
Financial
assets at fair
value through
other
comprehensive
income
323,285 152,364 2,216 66 45,950 143,432 53,029 2,063 2,579 10,478 21,535 20,433 15,520 7,835 - 596
Financial
assets at
amortised cost
116,192 - - - - - - - - - 39,150 - - - 44,488 -
Total
442,530 152,364 2,216 66 45,950 143,432 53,029 2,063 2,579 10,478 60,685 20,433 15,520 7,835 44,488 596
*European Financial Stability Facility
Notes to the financial statements
35
Maturity table of government debt securities by country issuer as at 31 December 2021
in thousands of BGN
Country issue
r
Up to 1 Month
From 1 to 3
Months
From 3
months to 1
yea
r
From 1 to 5
years
Over
5 years Total
Bulgaria - 55,549 20,841 261,095 244,897 582,382
Albania 4,095 32,271 25,542 80,870 40,450 183,228
Slovakia - - - - 2,158 2,158
Latvia - - - 64 - 64
Lithuania - - - 44,010 - 44,010
USA 34,537 86,336 - 34,080 58 155,011
Romania - - 23,546 45,416 11,480 80,442
EFSF - - - 2,015 - 2,015
Belgium - - - 2,506 - 2,506
Italy - - - - 1,807 1,807
Spain - - - 20,974 - 20,974
Portugal - - - - 19,891 19,891
Hungary - - - - 15,340 15,340
Croatia - - - 7,651 - 7,651
Israel 52,166 - 3,916 - - 56,082
European Union - - - - 561 561
Ireland - - - - 19,101 19,101
Saudi Arabia - - - - 10,037 10,037
Total 90,798 174,156 73,845 498,681 365,780 1,203,260
Maturity table of government debt securities by country issuer as at 31 December 2020
in thousands of BG
N
Countr
y
issue
r
Up to 1
Month
From 1 to 3
Months
From 3
months to
1
y
ea
r
From 1 to
5
y
ears
Over
5
y
ears Total
Bul
g
aria - 8,383 - 229,196 204,951 442,530
A
lbania 93 9,616 13,193 95,402 34,060 152,364
Slovakia - - - - 2,216 2,216
Latvia - - - 66 - 66
Lithuania - - - - 45,950 45,950
US
A
39,846 103,586 - - - 143,432
Romania - - - - 53,029 53,029
EFSF - - - - 2,063 2,063
Bel
g
ium - - - 2,579 - 2,579
Ital
y
- - - - 10,478 10,478
Spain - - 39,150 - 21,535 60,685
Portu
g
al - - - - 20,433 20,433
Hun
g
ar
y
- - - - 15,520 15,520
Croatia - - - 7,835 - 7,835
Israel - - - 44,488 - 44,488
European Union - - - - 596 596
Total 39,939 121,585 52,343 379,566 410,831 1,004,264
C. Capital adequacy
Since 1 January 2014, the provisions of the CRD IV package have been in force. Through Regulation
(EU) No 575/2013 on prudential requirements for credit institutions and investment firms and Directive
Notes to the financial statements
36
2013/36/EU on access to the activity of credit institutions and the prudential supervision of credit
institutions and investment firms, CRD IV package transposes into European law the provisions of the
new capital standards for banks – Basel III.
Regulatory capital
The equity capital of the Group for regulatory purposes consists of the following elements:
Common Equity Tier 1 capital
a) issued and paid up capital instruments (ordinary shares);
b) share premium from issuance of ordinary shares;
c) audited retained earnings;
d) accumulated other comprehensive income, including revaluation reserves;
e) other reserves;
Deductions from components of the Common Equity Tier 1 capital include intangible assets, as well as
value adjustments due to the requirements for prudential assessments and other deductions. The
increase of CET1 includes the adjustments related to the transitional treatment of the effect from the
initial application of IFRS 9.
In 2020, as disclosed in Note 31, the Bank completed successfully its capital increase by issue of new
shares which led to an increase of share capital by BGN 39,085 thousand and of premium reserve by
BGN 153,017 thousand, net of issue costs.
Additional Tier 1 capital
The instruments of Additional Tier 1 capital include hybrid debt (see note 29). As disclosed in note 37
Post balance sheet events, on 6 February 2020, by Resolution No 38/6 February 2020, the Governing
Council of the Bulgarian National Bank granted permission to First Investment Bank to include in its
additional tier 1 capital the amount of EUR 30,000 thousand (equivalent to BGN 58,675
thousand),attracted via the capital instrument issued by the Bank, an issue of perpetual, non-cumulative,
non-convertible bonds registered on 20 December 2019 with the Central Depository under ISIN code
BG2100023196
Notes to the financial statements
37
Tier 2 Capital
Tier 2 capital amortised in accordance with the requirements of Regulation 575 includes subordinated
term debt in the amount of EUR 4,900 thousand (equivalent to BGN 9,584thousand), issued in 2019
(EUR 2,000 thousand) and in 2020 (EUR 2,900 thousand) in the form of subordinated bonds of the
subsidiary First Investment Bank - Albania Sh.a. (See Note 29).
In thousands of BG
N
Total own funds
2021 2020
Common Equit
y
Tier 1 capital
Paid up capital instruments 149,085 149,085
(
-
)
Indirect shareholdin
g
in Common Equit
y
Tier 1 capital instruments
(
30
)
(
40
)
Premium reserves 250,017 250,017
Other reserves 787,532 743,386
A
ccumulated other comprehensive income 16,207 24,193
Ad
j
ustments of Common Equit
y
Tier 1 capital
(
-
)
Intan
g
ible assets
(
15,129
)
(
16,018
)
Transitional ad
j
ustments of Common Equit
y
Tier 1 capital 132,906 179,270
(
-
)
Other deductions
(
21,111
)
(
16,054
)
Common Equit
y
Tier 1 capital 1,299,477 1,313,839
Additional Tier 1 capital instruments
H
y
brid deb
t
254,258 254,258
Tier 1 Capital 1,553,735 1,568,097
Tier 2 Capital instruments
Subordinated term deb
t
9,048 9,584
Tier 2 Capital 9,048 9,584
Total own funds 1,562,783 1,577,681
The Group calculates the following ratios:
а) the Common Equity Tier 1 capital ratio is the Common Equity Tier 1 capital of the institution expressed
as a percentage of the total risk exposure amount;
b) the Tier 1 capital ratio is the Tier 1 capital of the institution expressed as a percentage of the total risk
exposure amount;
c) the total capital ratio is the own funds of the institution expressed as a percentage of the total risk
exposure amount.
The total risk exposure is calculated as the total of the risk-weighted assets for credit, market and
operational risk.
Notes to the financial statements
38
The Group calculates the requirements for credit risk for its exposures in banking and trading portfolios
based on the standardised approach. Exposures are taken into account using their balance sheet
amount. Off-balance-sheet credit-related commitments are taken into account by applying different
categories of conversion factors designed to convert these items into balance sheet equivalents. The
resulting equivalent amounts are then weighted for risk using different percentages depending on the
class of exposure and its credit rating assessment. Various credit risk mitigation techniques are used, for
example collateralised transactions and guarantees. Forwards and options based derivative instruments
are weighted for counterparty credit risk.
The Group calculates also capital requirements for market risk for foreign currency and commodity
instruments in trading book and banking book.
The Group calculates capital requirements for operational risk by application of the standardized
approach. In this approach the Group distributes the net income from banking operations (called the
relevant indicator) over the last three years for the respective business lines. Next, the distributed amount
from the relevant indicator is multiplied by its corresponding percentage (beta factor) to obtain the annual
capital requirement for each business line. The Group calculates the capital requirement for operational
risk as the average value for the three-year period of the sum of the annual capital requirements for all
business lines. The respective risk exposure is calculated by further multiplication of the capital
requirement by 12.5.
The Group has complied with the regulatory capital requirements throughout the period.
Notes to the financial statements
39
Capital adequacy level is as follows:
In BGN '000
Balance sheet/notional
amount
Risk exposures
2021 2020 2021 2020
Risk weighted exposures fo
r
credit risk
Balance sheet assets
Exposure class
Central governments or central banks 2,701,510
2,657,149 240,405 196,160
Multilateral development banks 83
57 - -
International organizations 344
- - -
Institutions 415,065
418,974 172,596 114,078
Corporates 2,529,636
2,246,575 2,135,238 2,159,321
Retail 1,652,426
1,488,854 1,067,622 970,252
Secured by mortgages on immovable property 1,840,139
1,739,834 689,933 676,718
Exposures in default 942,997
1,069,585 1,006,304 1,123,685
Collective investments undertakings 2,705
2,694 2,705 2,694
Equity 39,183
36,719 58,778 54,811
Other items 1,766,993
1,659,820 1,508,390 1,471,456
Total 11,891,081
11,320,261
6,881,971
6,769,175
Off balance sheet items
Exposure class
Institutions
- - 41 343
Corporates
337,817 281,554 42,406 49,367
Retail
479,353 479,350 5,123 5,340
Secured by mortgages on immovable property
29,167 33,929 6,060 7,317
Other items
- - 11 9
Total
846,337 794,833 53,641 62,376
Derivatives
Exposure class
Central governments or central banks
----
Institutions
44 4,722 22 2,333
Corporates
3,821 156 3,821 156
Other items
2,246 746 2,246 746
Total
6,111 5,624 6,089 3,235
Total risk
-
weighted exposures for credit risk
6,941,701 6,834,786
Total amount of exposures to market risk
4,713 5,525
Amount of exposures for deferred risk
552,425 573,675
Total amount of risk exposures
7,498,839 7,413,986
Capital adequacy ratios
Equity Capital ratios %
2021 2020 2021 2020
Common Equity Tier 1 capital
1,299,477 1,313,839 17.33% 17.72%
Tier 1 Capital
1,553,735 1,568,097 20.72% 21.15%
Total own funds
1,562,783 1,577,681 20.84% 21.28%
Notes to the financial statements
40
Other risks - Covid-19
(i) General information on Covid-19 and impact on the economy
With relation to the pandemic of Covid-19 (coronavirus) which reached a global scale at the end of
February and the beginning of March 2020 and then continued in various stages of different intensity
throughout 2020 leading to a significant plunge in financial activity worldwide, the Group analysed,
based on the currently available data, the potential impact on its financial position and in particular on
the models used in accordance with IFRS 9.
This disclosure is in compliance with the requirements of IFRS 7 and IFRS 9, as well as with the
recommendations issued by the European Securities and Markets Authority (ESMA).
It should be noted that as at the date of preparation of these individual financial statements the economic
activity is not yet fully recovered and there is no sufficiently stable statistical information available -
neither on the real impact on the Bulgarian and the global economy, nor on significant forecasts for their
recovery in the following months.
(ii) Development of the Covid-19 pandemic (coronavirus)
On 13 March 2020 the National Assembly of the Republic of Bulgaria issued a resolution introducing a
state of emergency which lasted until 13 May 2020. Similar measures were introduced by all EU member
states, and by Bulgaria’s main trade partners (outside the EU). Subsequently, after the state of
emergency was ended, the government of the Republic of Bulgaria introduced a state of epidemics
which has lasted until the end of the financial year and continues to the date of issue of these individual
financial statements.
As a result of the measures imposed by governments worldwide, a significant part of the economic
activity in various countries was stayed, and in addition, much of the international trade was impeded.
Despite the fact that lockdown measures were eased and then re-introduced, the international financial
institutions and the international credit agencies are foreseeing significant economic impact in the
shorter term, with expectation that the overall growth levels of the economy would recover in 2021-2022.
The Group’s management has analysed the expected impact both on economic growth, and on the
credit quality of countries to which it has exposures, and the analysis is shown below.
Impact on economic growth
The table below shows information on the expected economic growth in the Republic of Bulgaria, as per
data published by the International Monetary Fund, including forecasts made after the start of the Covid-
19 pandemic.
Historical data
(
%
)
Forecast data
(
%
)
2019 2020 2021 2022 2023 2024
Economic GDP
g
rowth 3.4% -4.2% 4.5% 4.4% 4.0% 3.6%
The table below shows information on the expected economic growth in the Eurozone countries (which
are Bulgaria’s main external market), as per data published by the International Monetary Fund,
including forecasts made after the start of the Covid-19 pandemic.
Historical data
(
%
)
Forecast data
(
%
)
2019 2020 2021 2022 2023 2024
Economic GDP
g
rowth 1.50% -6.30% 5.00% 4.30% 2.00% 1.60%
Notes to the financial statements
41
As seen from the figures above, the Management takes into account the possible short-term risks for
the overall development of the economy of the Republic of Bulgaria and its major trade partners, noting
that in some markets the expected drop in GDP would be significant; however, the Management also
takes into account the general expectations for recovery in the 2021-2022 period, with expectations for
return to the average forecasted growth pre-Covid-19 growth levels, as a result of the measures taken
by the governments for vaccination and for stimulating economic activities.
Impact on credit ratings
As a result of the expected economic consequences of the slower overall activities, some rating
agencies downgraded the outlook on long-term debt positions, both with regard to sovereign debt, and
with regard to corporate debt positions. The table below shows information on the change in credit
ratings (including Outlook) awarded to the Republic of Bulgaria by Fitch Ratings.
As at 21.01.2022
Ratin
g
Outlook
Republic of Bul
g
aria BBB Positive
At present, despite the overall downgrading of outlooks and the limited number of credit rating
downgrading of a number of countries, the Management is of the opinion that it is not possible to make
a sufficiently sustainable and reliable assessment of the impact which the Covid-19 situation may have
before a longer period of time has elapsed, during which symptoms of overall credit quality impairment
may occur – both for investments, and for the general environment in which the Group operates.
(iii) Analysis of the impact on the IFRS 9 model
The Group’s management has analysed the expected impact on the overall IFRS 9 model; detailed
results from the analysis are presented below. It should be noted that the analysis was focused on:
Assessment of impairment of the credit quality of counterparties
Assessment of the potential impact on expected credit loss from exposures to counterparties
The overall conclusion of the Group’s Management is that as at the time of issue of these statements,
in the shorter term a significant impairment of counterparties’ credit quality is not expected due to:
The measures taken by the government of the Republic of Bulgaria, the governments of other
countries, including with respect to the existing private moratoria, which currently do not lead to
additional indications of significantly impaired credit quality of counterparties. The Management
continues to monitor strictly for the occurrence of long-term impairment indications, and the general
temporary potential liquidity problems of counterparties caused directly by Covid-19 (coronavirus)
are not considered as indications for impaired credit quality.
At present, despite the overall downgrading of outlooks and the limited number of credit rating
downgrading of a number of countries, the Management is of the opinion that it is not possible to
make a sufficiently sustainable and reliable assessment of the impact which the Covid-19 situation
may have before a longer period of time has elapsed, during which symptoms of overall credit
quality impairment may occur – both for investments, and for the general environment in which the
Group operates.
As regards the model for calculating expected credit loss, the Management considers that it is not
possible to make a significant change of the overall model because of the lack of stable data.
Nevertheless, the Management takes into account the possible short-term risks for the overall
development of Bulgaria’s economy, and the fact that the expected drop in GDP might significantly affect
some industries, but also takes into account the general expectations for speedy recovery in the 2021-
2022 period and return to the average forecasted pre- Covid-19 growth levels.
Notes to the financial statements
42
(iv) Moratorium on loans
In April 2020 the Bulgarian National Bank approved the “Procedure for Deferral and Settlement of
Liabilities Payable to Banks and their Subsidiaries Financial Institutions in relation to the state of
emergency enforced by the National Assembly on 13 March 2020 as a result of the COVID-19
pandemic” prepared by the Association of Banks in Bulgaria (ABB); later, in July and in December 2020,
BNB approved the extension of the validity of this documents and amendments to it. The document is a
private (non-legislative) moratorium within the meaning of the Guidelines on legislative and non-
legislative moratoria on loan repayments applied in the light of the COVID-19 crisis (EBA/GL/2020/02)
adopted by the European Banking Authority (EBA); pursuant to it the deferral of such exposures does
not automatically lead to their reclassification due to restructuring or default.
Faced with the consequences of the Covid-19 pandemic which far outreach the impact on public health,
both the Albanian government and the Central Bank of Albania have prepared and implemented
immediate measures to mitigate the social and economic impact. The government announced a
sovereign guarantee for the entire business sector that is struggling with liquidity problems and is
seeking financing. The Central Bank of Albania announced that customers that are suffering from
liquidity problems can ask for postponement of their liabilities to banks until 31.12.2020.
Some of the Group’s borrowers also used this moratorium in Bulgaria and the measures taken in
Albania, and the total amount of renegotiated exposures was BGN 1,377,438 thousand, gross of
impairment (BGN 1,344,725 thousand net of impairment), and as at 31 December 2020 the total amount
of renegotiated exposures still covered by the moratorium on loan payments was BGN
337,542thousand, gross of impairment (BGN 336,097 thousand net of impairment).
As at 31.12.2021 no exposures were covered by the moratorium.
The table below shows information on exposures renegotiated within the moratorium which at 31
December 2020 were still benefitting from it based on borrower type:
In BGN '000 Total value of the loan portfolio Rene
g
otiated within the moratorium
Gross
value
Allowance
for
impairment Amortised cost
Gross
value
Allowance
for
impairmen
t Amortised cost
Lar
g
e enterprise 2,610,673
(
215,481
)
2,395,192 217,791
(
202
)
217,589
Medium enterprise 1,144,173
(
141,592
)
1,002,581 37,082
(
288
)
36,794
Small business 564,876
(
44,851
)
520,025 19,257
(
102
)
19,155
Micro enterprise 350,200
(
11,340
)
338,860 21,932
(
227
)
21,705
Households
- Consumer loans 972,496
(
67,693
)
904,803 14,802
(
158
)
14,644
- Mort
g
a
g
e loans 1,009,903
(
17,395
)
992,508 23,462 - 23,462
- Credit cards 179,780
(
25,960
)
153,820 3,216
(
468
)
2,748
- Other
programmes and
collateralised
financin
g
5,098 - 5,098 - - -
Total 6,837,199
(
524,312
)
6,312,887 337,542
(
1,445
)
336,097
The table below shows information on exposures renegotiated within the moratorium which at 31
December 2020 were still benefitting from it based on the IFRS 9 phase in which the exposure is
classified:
Notes to the financial statements
43
Total value of the loan portfolio Renegotiated within the moratorium
Gross
value
Allowance
for
impairment Amortised cost
Gross
value
Allowance
for
impairment Amo
r
tised cost
Exposures without
increase of credit
risk after the initial
recognition (phase
1) 4,299,116 (14,739) 4,284,377 301,180 (451) 300,729
Exposures with
significant increase
of credit risk after
the initial
recognition (phase
2) 1,021,469 (62,888) 958,581 34,820 (570) 34,250
Total 5,320,585 (77,627) 5,242,958 336,000 (1,021) 334,979
4. Segment Reporting
Segment information is presented in respect of the Group’s geographical segments. The primary format,
geographical segments, is based on the Bank’s management and internal reporting structure.
Reporting and measurement of segment assets and liabilities and segment revenues and results is
based on the accounting policies set out in the accounting policy notes.
Transactions between segments are conducted on an arm’s length basis.
The Group operates principally in Bulgaria, but also has operations in Cyprus and Albania.
In presenting information on the basis of geographical segments, revenue and operating income is
allocated after intragroup eliminations based on the location of the Bank branch that generated the
revenue. Segment assets and liabilities are allocated after intragroup eliminations based on their
geographical location.
In BGN '000 Bulgarian operations Foreign operations Total
2021 2020 2021 2020 2021 2020
Interest income 309,069 292,862 25,241 21,001 334,310 313,863
Interest expense (41,934) (59,343) (9,911) (4,842) (51,845) (64,185)
Net interest income 267,135 233,519 15,330 16,159 282,465 249,678
Fee and commission
income 133,898 111,592 15,311 9,215 149,209 120,807
Fee and commission
expense (24,442) (20,752) (1,262) (863) (25,704) (21,615)
Net fee and
commission income 109,456 90,840 14,049 8,352 123,505 99,192
Net trading income 13,406 10,458 2,336 2,073 15,742 12,531
Administrative
expenses (178,584) (181,339) (13,499) (12,468) (192,083) (193,807)
31.12.2021 31.12.2020 31.12.2021 31.12.2020 31.12.2021 31.12.2020
Assets 10,787,623 10,780,146 1,109,598 555,274 11,897,221 11,335,420
Liabilities 9,400,108 9,268,356 1,177,271 850,644 10,577,379 10,119,000
Notes to the financial statements
44
The table below shows assets and liabilities and income and expense by business segments as at 31
December 2021.
The Bank discloses the following information pursuant the requirements of Art. 70(6) of the Law on
Credit Institutions.
In BGN '000
Business Bulgaria
other EU
member
states
third
countries
Total
Turnover rate 401,422 7,128 26,420 434,970
Equivalent number of full-time emplo
y
ees 2,487 13 367 2,867
Profit before tax 109,653 3,509 11,670 124,832
A
ccrued taxes on the financial result of the activit
y
(
11,253
)
(
466
)
(
1,705
)
(
13,424
)
Return on assets
(
ROA
)
0.9% 0.7% 1.5% 0.9%
Government subsidies received 170
170
The information given in the column on third countries includes the subsidiary First Investment Bank -
Albania Sh.a. which is covered in Note 36(C).
The information on other EU member states includes the Cyprus branch and the subsidiary First
Investment Finance B.V. which is covered in Note 36(A).
In BGN '000
Business Assets Liabilities
Net interest
income
Net fee and
commission
income
Net trading
income
Other net
operating
income
Corporate
Bankin
g
3,207,874 1,286,184
98,841 31,758 - 206
Small and
medium
enterprises 1,043,436 604,890 42,601 21,597 - 135
Retail Bankin
g
2,402,634 8,087,358 153,495 68,206 - 3,071
Treasur
y
3,733,093 98,637 1,331 777 15,742 2,968
Other 1,510,184 500,310
(
13,803
)
1,167 - 6,878
Total 11,897,221 10,577,379 282,465 123,505 15,742 13,258
Notes to the financial statements
45
5. Financial assets and liabilities
Accounting classification and fair values
The Group’s accounting policy on fair value measurements is set out in Note 2(d)(vi).
The Group measures fair values using the following fair value hierarchy that reflects the significance of
the inputs used in making the measurements:
Level 1: inputs that are quoted market prices (unadjusted) in active markets for identical instruments.
Level 2: inputs other than quoted prices included within Level 1 that are observable either directly (i.e.
as prices) or indirectly (i.e. derived from prices). This category includes instruments valued using: quoted
market prices in active markets for similar instruments; quoted prices for identical or similar instruments
in markets that are considered less than active; or other valuation techniques where all significant inputs
are directly or indirectly observable from market data.
Level 3: inputs are observable date for a given asset or liability. This category includes all instruments
where the valuation technique includes inputs not based on observable data and the unobservable
inputs have a significant effect on the instrument’s valuation. This category includes instruments that
are valued based on quoted prices for similar instruments where significant unobservable adjustments
or assumptions are required to reflect differences between the instruments.
Fair values of financial assets and financial liabilities that are traded in active markets are based on
quoted market prices or dealer price quotations. For all other financial instruments the Group determines
fair values using other valuation techniques.
Other valuation techniques include net present value and discounted cash flow models, comparison to
similar instruments for which market observable prices exist, option pricing models and other valuation
models. Assumptions and inputs used in valuation techniques include risk-free and benchmark interest
rates, credit spreads and other premia used in estimating discount rates, bond and equity prices, foreign
currency exchange rates, equity and equity index prices and expected price volatilities and correlations.
The objective of valuation techniques is to arrive at a fair value measurement that reflects the price that
would be received to sell the asset or paid to transfer the liability in an orderly transaction between
market participants at the measurement date.
The Group uses widely recognised valuation models for determining the fair value of common and more
simple financial instruments, like interest rate and currency swaps that use only observable market data
and require little management judgement and estimation. Observable prices and model inputs are
usually available in the market for listed debt and equity securities, exchange traded derivatives and
simple over the counter derivatives like interest rate swaps. Availability of observable market prices and
model inputs reduces the need for management judgement and estimation and also reduces the
uncertainty associated with determination of fair values. Availability of observable market prices and
inputs varies depending on the products and markets and is prone to changes based on specific events
and general conditions in the financial markets.
However, where the Group measures portfolios of financial assets and financial liabilities on the basis
of net exposures, it applies judgement in determining appropriate portfolio level adjustments such as
bid-ask spread.
Such adjustments are derived from observable bid-ask spreads for similar instruments and adjusted for
factors specific to the portfolio.
For more complex instruments, the Group uses proprietary valuation models, which usually are
developed from recognised valuation models. Some or all of the significant inputs into these models
may not be observable in the market, and are derived from market prices or rates or are estimated
based on assumptions. Example of instruments involving significant unobservable inputs include certain
over the counter derivatives, certain loans and securities for which there is no active market and retained
interests in securitisations. Valuation models that employ significant unobservable inputs require a
higher degree of management judgement and estimation in the determination of fair value. Management
judgement and estimation are usually required for selection of the appropriate valuation model to be
Notes to the financial statements
46
used, determination of expected future cash flows on the financial instrument being valued,
determination of probability of counterparty default and prepayments and selection of appropriate
discount rates.
The Group has an established control framework with respect to the measurement of fair values. This
framework includes a Risk Management function, which is independent of Treasury division and reports
to management, and which has overall responsibility for independently verifying the results of trading
and investment operations and all significant fair value measurements. Specific controls include:
verification of observable pricing;
a review and approval process for new models and changes to models involving the Risk Analysis
and Control Division and the Group’s Management Board;
calibration of models against observed market transactions;
analysis and investigation of significant daily valuation movements;
review of significant unobservable inputs, valuation adjustments and significant changes to the fair
value measurement of Level 3 instruments compared to previous month, by Risk Analysis and
Control division.
Where third-party information, such as broker quotes or pricing services, are used to measure fair value,
Risk Analysis and Control division assesses and documents the evidence obtained from the third parties
to support the conclusion that such valuations meet the requirements of IFRS. This includes:
verifying that the broker or pricing service is approved by the Bank for use in pricing the relevant
type of financial instrument;
understanding how the fair value has been arrived at and the extent to which it represents actual
market transactions;
when prices for similar instruments are used to measure fair value, how these prices have been
adjusted to reflect the characteristics of the instrument subject to measurement;
where a number of quotes for the same financial instrument have been obtained, how fair value has
been determined using those quotes.
The tables below set out analysis of financial instruments measured at fair value at the end of the
reporting period classified by fair value hierarchy level framework categorising fair value measurement.
The amounts are based on the amounts in the statement of financial position.
in thousands of BG
N
31 December 2021 Level 1 Level 2 Level 3 Total
Financial assets at fair value throu
g
h profit or loss 7,840 260,884 14 268,738
Financial assets at fair value through other
comprehensive income 860,091 228,813 - 1,088,904
Derivatives held for risk mana
g
emen
t
1,042 - - 1,042
Total 868,973 489,697 14 1,358,684
Financial liabilities at fair value through profit and loss
- 2,164 - 2,164
In BGN '000
31.12.2020 г. Level 1 Level 2 Level 3 Total
Financial assets at fair value throu
g
h profit or loss 7,358 259,557 14 266,929
Financial assets at fair value through other
comprehensive income 649,016 176,376 490 825,882
Derivatives held for risk mana
g
emen
t
724 3,976 - 4,700
Total 657,098 439,909 504 1,097,511
Notes to the financial statements
47
The tables below set out analysis of the fair values of financial instruments not recognised at fair value,
classified by fair value hierarchy level framework categorising fair value measurement
in thousands of BGN
31 December 2021 Level 1 Level 2 Level 3
Total fair
values
Total
balance
sheet value
Assets
Cash and balances with
Central Banks - 1,970,814 - 1,970,814 1,970,814
Financial assets at amortised
cost 318,404 - - 318,404 316,139
Loans and advances to banks
and other financial institutions - 87,456 87,456 87,456
Loans and advances to
t
- 945,836 5,826,681 6,772,517 6,653,944
Total 318,404 3,004,106 5,826,681 9,149,191 9,028,353
Liabilities
Due to banks - 8,722 - 8,722 8,722
Due to other customers - 5,891,986 4,083,577 9,975,563 9,973,631
Liabilities evidenced b
y
paper - 119,980 - 119,980 120,002
Subordinated term deb
t
- 9,622 - 9,622 9,622
H
y
brid deb
t
- 320,733 - 320,733 320,733
Total - 6,351,043 4,083,577 10,434,620 10,432,710
31 December 2020 Level 1 Level 2 Level 3
Total fair
values
Total
balance
sheet value
Assets
Cash and balances with
Central Banks - 2,133,197 - 2,133,197 2,133,197
Financial assets at amortised
cost 207,740 - - 207,740 199,830
Loans and advances to banks
and other financial institutions - 106,111 - 106,111 106,111
Loans and advances to
t
- 1,069,929 5,374,522 6,444,451 6,312,887
Total 207,740 3,309,237 5,374,522 8,891,499 8,752,025
Liabilities
Due to banks - 2,747 - 2,747 2,747
Due to other customers - 5,148,701 4,401,305 9,550,006 9,542,276
Liabilities evidenced b
y
paper - 103,662 - 103,662 103,649
Subordinated term deb
t
- 9,623 - 9,623 9,623
H
y
brid deb
t
- 267,579 - 267,579 267,579
Total - 5,532,312 4,401,305 9,933,617 9,925,874
Where available, the fair value of loans and advances is based on observable market transactions.
Where observable market transactions are not available, fair value is estimated using valuation models,
such as discounted cash flow techniques. Input into the valuation techniques includes expected lifetime
credit losses, interest rates, prepayment rates. For collateral-dependent impaired loans, the fair value is
measured based on the value of the underlying collateral. To improve the accuracy of the valuation
Notes to the financial statements
48
estimate for retail and smaller commercial loans, homogeneous loans are grouped into portfolios with
similar characteristics such as product and borrower type, maturity, currency, collateral type.
The fair value of deposits from banks and customers is estimated using discounted cash flow
techniques, applying the rates that are offered for deposits of similar maturities and terms. The fair value
of deposits payable on demand is the amount payable at the reporting date.
6. Net interest income
in thousands of BG
N
2021 2020
Interest income
Accounts with and placements to banks and financial
institutions 335 628
Revenue from interest on liabilities 9
-
Lar
g
e enterprise 88,623 85,815
Medium enterprise 39,910 36,379
Small business 20,737 22,232
Micro enterprise 23,975 15,086
Households 135,633 130,289
Debt instruments 25,088 23,434
334,310 313,863
Interest expense
Deposits from banks
(
47
)
(
5
)
Deposits from other customers
(
14,045
)
(
30,268
)
Liabilities evidenced b
y
paper
(
668
)
(
660
)
Subordinated term deb
t
(
380
)
(
281
)
H
y
brid deb
t
(
27,634
)
(
27,541
)
Interest on assets cost
(
8,712
)
(
5,026
)
Lease a
g
reements and other
(
359
)
(
404
)
(
51,845
)
(
64,185
)
Net interest income 282,465 249,678
For 2021 the recognized interest income from individually impaired financial assets (loans to customers)
amounted to BGN 44,311 thousand (2020: BGN 32,252 thousand).
Notes to the financial statements
49
7. Net fee and commission income
in thousands of BGN
Fee and commission income 2021 2020
Letters of credit and guarantees 3,466 2,412
Payment operations 24,877 19,787
Customer accounts 39,772 34,766
Card services 37,917 32,406
Other 43,177 31,436
149,209 120,807
Fee and commission expense
Letters of credit and guarantees (606) (484)
Payment systems (2,968) (2,353)
Card services (17,322) (14,809)
Other (4,808) (3,969)
(25,704) (21,615)
Net fee and commission income 123,505 99,192
8. Net trading income
in thousands of BGN 2021 2020
Net trading income arises from:
- Debt instruments (64) (68)
- Equities 200 (120)
- Foreign exchange rate fluctuations 15,606 12,719
Net trading income 15,742 12,531
9. Other net operating income
In BGN '000 2021 2020
Other net operating income arising from:
- Net income from transactions and revaluation of gold and
precious metals 1,176 604
- -rental income 5,702 5,740
- Debt instruments 2,941 3,517
- Equities 27 2,188
- income from management of assigned receivables 3,075 162
- Gain on administration of loans acquired through business
combination 337 97
Other net operating income 13,258 12,308
10. Administrative expenses
in thousands of BGN 2021 2020
General and administrative expenses comprise:
- Personnel cost
71,871
67,742
Amortization of equipment and tangible fixed assets
12,201
13,165
Rights of use assets
35,089
35,011
- Advertising
8,944
10,298
-Telecommunication, software and other computer maintenance
13,146
12,665
- Other expenses for external services
50,832
54,926
Administrative expenses 192,083 193,807
Notes to the financial statements
50
Personnel costs include salaries, social and health security contributions under the provisions of the local
legislation. At 31 December 2021 the total number of employees was 2,867 (31 December 2020: 2,910).
The amounts accrued in 2021 for services provided by the registered auditors for independent financial
audit amounted to BGN 623 thousand. The amounts accrued in 2020 for services provided by the
registered auditors for independent financial audit amounted to BGN 394 thousand. There are no
amounts accrued in 2021 for other services unrelated to audit and provided by the registered auditors.
(For 2020: BGN 153 thousand)
11. Allowance for impairment
in thousands of BG
N
2021 2020
Write-downs
Loans and advances to customers
(
160,033
)
(
140,462
)
Investments in non
-
consolidated subsidiaries - -
(v) Capital instruments at fair value through other
comprehensive income
(
190
)
(
124
)
Off balance sheet commitments
(
775
)
(
490
)
Reversal of write-downs
Loans and advances to customers 35,069 41,971
(v) Capital instruments at fair value through other
comprehensive income 3 42
Off balance sheet commitments 263 356
Impairment, net
(
125,663
)
(
98,707
)
The expense for impairment in 2021 and 2020 is due to additional allowances resulting from the
development of credit risk in a period of challenging economic environment and the conservative
approach applied by the Group in recognising the risk of loss for certain individually impaired exposures.
12. Other income/(expenses), net
2020 2020
(Loss)/profit from the sale and write-off of assets acquired as
collateral
(6,034)
1,591
Revaluation of investment propert
y
30,340
2,312
Income/
(
expense
)
from sale of investment propert
y
16
(
368
)
Dividend income
455
430
Net earned insurance premiums
7,236
6,281
Cost of
g
uarantee schemes
(23,710)
(
35,945
)
Claims incurred
(3,591)
(
3,459
)
Reversal of expense/(expense) for provisions for pending court
508
(
69
)
Other income, net
2,388
(
469
)
Total
7,608
(
29,696
)
Notes to the financial statements
51
13. Income tax expense
2021 2020
Current taxes (8,043) (1,213)
Deferred taxes (See Note 21) (5,381) (4,769)
Income tax expense (13,424) (5,982)
Reconciliation between tax expense and the accounting profit is as follows:
in thousands of BGN 2021 2020
Accounting profit before taxation 124,832 51,499
Corporate tax at applicable tax rate (10% for 2021 and 10% for 2020) 12,483 5,150
Effect from tax rates of foreign subsidiaries and branches 657 739
Tax effect of permanent tax differences 172 23
Other 112 70
Income tax expense 13,424 5,982
Effective tax rate 10.75% 11.62%
14. Earnings per share
2021 2020
Net profit attributable to shareholders (in thousands of BGN)
110,595
44,974
Average weighted number of ordinary shares held (in thousands)
149,085
126,339
Earnings per share (BGN)
0.74
0.36
The basic earnings per share, calculated in accordance with IAS 33, are based on the profit attributable
to ordinary equity holders of the Group. In 2021 as in the previous year, no conversion or option rights
were outstanding. The diluted earnings per share, therefore, correspond to the basic earnings per share.
15. Cash and balances with Central Banks
in thousands of BG
N
2021 2020
Cash on hand
- in BGN 189,400 135,251
- in forei
g
n currenc
y
72,599 53,845
Balances with Central Banks 1,499,754 1,655,521
Current accounts and amounts with local banks 2,916 -
Current accounts and amounts with forei
g
n banks 206,145 288,580
Total 1,970,814 2,133,197
16. Investments in securities
In thousands of BGN 2021 2020
Bonds and notes issued by:
Bulgarian Government
- denominated in BGN 369,107 260,139
- denominated in foreign currencies 213,275 182,390
Foreign governments 620,878 561,735
Corporates 317,559 236,974
Foreign banks 124,057 24,011
Other issuers – equity instruments 28,905 27,392
Total 1,673,781 1,292,641
Of which financial assets:
at fair value through other comprehensive income 1,088,904 825,882
at amortised cost 316,139 199,830
at fair value through profit and loss 268,738 266,929
Total 1,673,781 1,292,641
A portion of the reported bonds of the Bulgarian and of foreign governments amounting to BGN 83,314
thousand (BGN 86,103 thousand in 2020) are subject to a Total Return Swap Agreement.
Notes to the financial statements
52
As at the end of 2021, part of the reported foreign government securities in the amount of BGN 16,196
thousand are subject to repo agreements.
17. Loans and advances to banks and other financial institutions
(a) Analysis by type
in thousands of BG
N
2021 2020
Placements with banks 38,727 34,094
Other 48,729 72,017
Total 87,456 106,111
17. Loans and advances to banks and other financial institutions
(b) Geographical analysis
in thousands of BG
N
2021 2020
Domestic banks and financial institutions 22,208 39,596
Forei
g
n banks and other financial institutions 65,248 66,515
Total 87,456 106,111
18. Loans and advances to customers
in thousands of BG
N
31/12/2021
Gross
value
Allowance
for
impairment Amortised cost
Large enterprise
2,236,375
(
142,266
)
2,094,109
Medium enterprise
1,385,398
(
154,722
)
1,230,676
Small business
594,327
(
60,043
)
534,284
Micro enterprise
519,600
(
43,361
)
476,239
Households
- Consumer loans
1,074,443
(
48,682
)
1,025,761
- Mortgage loans
1,153,425
(
12,908
)
1,140,517
- Credit cards
167,126
(
17,785
)
149,341
- Other programmes and collateralised financing
3,017 - 3,017
Total 7,133,711
(
479,767
)
6,653,944
In BGN '000
31.12.2020 г.
Gross
value
Allowance
for
impairment
Amortised
cost
Large enterprise 2,610,673 (215,481) 2,395,192
Medium enterprise 1,144,173 (141,592) 1,002,581
Small business 564,876 (44,851) 520,025
Micro enterprise 350,200 (11,340) 338,860
Households
- Consumer loans 972,496 (67,693) 904,803
- Mortgage loans 1,009,903 (17,395) 992,508
- Credit cards 179,780 (25,960) 153,820
- Other pro
g
rammes and collateralised financin
g
5,098 - 5,098
Total
6,837,199 (524,312) 6,312,887
Notes to the financial statements
53
(a) Movement in impairment allowances
in thousands of BG
N
Balance as at 01 Januar
y
2021
524,312
A
dditional allowances
160,033
A
mounts released
(35,069)
Write-offs
(171,512)
Other
2,003
Balance as at 31 December 2021
479,767
19. Property and equipment
in thousands of BGN
Land
and
Buildin
g
s
Fixtures and
fittings
Motor
vehicles
Assets
under
Constructio
n
Leasehold
Improvemen
ts
Total
Cost
At 01 Januar
y
2020 22,208 145,269 6,892 15,870 67,829 258,068
A
dditions - 433 - 10,938 138 11,509
Exchan
g
e rate differences -
(
105
)
(
5
)
(
4
)
(
37
)
(
151
)
Write-offs -
(
3,203
)
-
(
56
)
(
1,484
)
(
4,743
)
Transfers - 3,577 84
(
9,122
)
125
(
5,336
)
At 31 December 2020 22,208 145,971 6,971 17,626 66,571 259,347
A
dditions 4,035 460 - 9,558 117 14,170
Exchan
g
e rate differences - 167 9 5 57 238
Write-offs -
(
11,787
)
(
24
)
-
(
4,544
)
(
16,355
)
Transfers 6,822 -
(
8,619
)
130
(
1,667
)
At 31 December 2021 26,243 141,633 6,956 18,570 62,331 255,733
Amortisation
At 01 Januar
y
2020 5,278 122,259 6,516 - 42,277 176,330
Exchan
g
e rate differences -
(
66
)
(
3
)
-
(
29
)
(
98
)
A
ccrued durin
g
the
y
ear 807 7,069 141 - 2,739 10,756
For write offs -
(
3,183
)
--
(
1,484
)
(
4,667
)
At 31 December 2020 6,085 126,079 6,654 - 43,503 182,321
Exchan
g
e rate differences
122 7 - 45 174
A
ccrued durin
g
the
y
ear 807 6,064 131 - 2,369 9,371
For write offs -
(
11,767
)
(
24
)
-
(
4,540
)
(
16,331
)
At 31 December 2021 6,892 120,498 6,768 - 41,377 175,535
Carr
y
in
g
amount
At 01 Januar
y
2020 16,930 23,010 376 15,870 25,552 81,738
At 31 December 2020 16,123 19,892 317 17,626 23,068 77,026
At 31 December 2021 19,351 21,135 188 18,570 20,954 80,198
Notes to the financial statements
54
Assessment methodology
Significant
unobservable inputs
Connection between
key unobservable
inputs and fair value
1. Discounted cash flows: this valuation model takes into
account the present value of cash flows generated by
property, taking into account the expected growth of rental
prices, the period required for cancellation, the level of
occupancy, premiums such as periods in which no rent is paid
and other expenses which are not paid by tenants. The
expected net cash flows are discounted using discount rates
adjusted for risk. Among other factors, when determining the
discount rate, the quality of the building and its location are
taken into account (first-rate or second-rate), as well as the
creditworthiness of the tenant and the duration of the loan
agreement.
1. Expected market
growth of rent (4.5-
6.8%, weighted
average 5.6%).
2. Period for cancellation
(6 months on average
after each rental
agreement).
3. Occupancy (90-95%,
weighted average
92.5%).
4. Periods when no rent is
paid (1 year for new
rental agreement).
5. Risk adjusted discount
rate (4-9%, weighted
average 6.5%).
The fair value will
increase (decrease)
where:
the expected market
growth of rent is
higher (lower);
periods for
cancellation are
shorter (longer);
Occupancy is higher
(lower);
the periods when no
rent is paid are
shorter (longer); or
the risk adjusted
discount rate is lower
(higher).
2. Market approach/Comparative approach. This method is
based on the comparison of the property being evaluated to
other similar properties which have been sold recently or
which are available for sale. Using this method, the value of a
given property is determined in direct comparison to other
similar properties which have been sold in a period of time
close to the time when the valuation is made. Based on
detailed research, review and analysis of data from the
property market, the value is formed and it is the most
accurate indicator of market value.
This method consists of using information about actual
transactions in the real estate market in the last six months.
Successful application of this method is only possible where
a trustworthy database is available as regards actual
transactions with properties similar to the property being
valued. Information from real estate sites, local press and
other such refers to future investment intentions of the seller
and cannot be deemed a trustworthy source of information.
When using such sites, the offer price for each analogous
property is discounted at the valuator’s discretion, but by no
less than 5%.
1. Expected market
growth of property (5-
10%, weighted
average 7.5%).
2. Time required to effect
the sale (6 months on
average after the offer
is placed).
3. Transaction success
rate (90-95%,
weighted average
92.5%).
4. Location (1.0-1.05,
weighted average
1.025).
5. Property status (1.0-
1.1, weighted average
1.05).
The fair value will
increase (decrease)
where:
the expected
market growth of
property is higher
(lower);
the period of time
required for the sale
is shorter (longer);
there is a change in
the technical
condition of the
property
The fair value of assets constituting land and buildings was determined by independent property
assessors holding recognised professional qualification and recent experience in assessing property
with similar location and category. The Group's policy requires that independent assessors determine
the fair value sufficiently frequently so as to ensure that the balance sheet value does not differ
significantly from the fair value at the end of the reporting period. As at 31 December 2021 the fair value
of land and buildings was not significantly different from their balance sheet value as at that date. The
fair value of land and buildings is categorised as Level 3 fair value on the basis of incoming data on the
assessment methodology used.
Notes to the financial statements
55
20. Intangible assets
in thousands of BGN
Software and
licences
Goodwill Total
Cost
At 01 Januar
y
2020 42,344 540 42,884
A
dditions 899 - 899
Exchan
g
e rate differences 26. - 26.
Write-offs
(
1
)
-
(
1
)
Transfers 5,336 - 5,336
At 31 December 2020 48,552 540 49,092
A
dditions 265 - 265
Exchan
g
e rate differences 57 - 57
Transfers 1,667 - 1,667
At 31 December 2021 50,541 540 51,081
Amortisation
At 01 Januar
y
2020 30,258 - 30,258
Exchan
g
e rate differences
(
17
)
-
(
17
)
A
ccrued durin
g
the
y
ear 2,409 - 2,409
For write offs
(
1
)
-
(
1
)
At 31 December 2020 32,649 - 32,649
Exchan
g
e rate differences 36 - 36
A
ccrued durin
g
the
y
ear 2,830 - 2,830
At 31 December 2021 35,515 - 35,515
Carr
y
in
g
amount
At 01 Januar
y
2020 12,086 540 12,626
At 31 December 2020 15,903 540 16,443
At 31 December 2021 15,026 540 15,566
21. Deferred tax liabilities
Deferred income taxes are calculated on all temporary differences under the liability method using a
principal tax rate of 10% for Bulgaria and of 15% for Albania.
The deferred tax as at 31 December 2021 refers to the following items of the statement of financial
position:
In thousands of BG
N
Assets Liabilities Net
Propert
y
, equipment and intan
g
ibles
(
46
)
2,800 2,754
Investment Propert
y
- 23,675 23,675
Tax loss - - -
Other
(
2,394
)
2,892 498
Net tax
(
assets
)
/liabilities
(
2,440
)
29,367 26,927
Notes to the financial statements
56
The deferred tax as at 31 December 2020 refers to the following items of the statement of financial
position:
In thousands of BG
N
Assets Liabilities Net
Propert
y
, equipment and intan
g
ibles
(
74
)
2,677 2,603
Investment Propert
y
- 20,617 20,617
Tax loss
(
2,089
)
-
(
2,089
)
Other
(
2,445
)
2,958 513
Net tax
(
assets
)
/liabilities
(
4,608
)
26,252 21,644
The movements of temporary differences in 2020 are recognised as follows:
In BGN '000 31.12.2020 г.
31 December
2021
Net liabilities
Recognised
during the
period (in
profit
)
or loss
Recognised
during the
period in
equit
y
Other
movements Net liabilities
Property, equipment
and intan
g
ibles 2,603 152 -
(
1
)
2,754
Investment Propert
y
20,617 3,058 - - 23,675
Tax loss
(
2,089
)
2,089 - - -
Other 513 82
(
106
)
9 498
Net tax
(
assets
)
/liabilities 21,644 5,381
(
106
)
8 26,927
Notes to the financial statements
57
22. Repossessed assets
in thousands of BG
N
2021 2020
Land 256,609 473,315
Buildin
g
s 189,831 205,905
Machines, plant and vehicles 12,596 33,594
Fixtures and fittin
g
s 817 805
Total 459,853 713,619
Repossessed assets acquired as collateral are measured at the lower of cost and net realisable value.
The net realizable value of the lands and buildings is approximately equal to their fair value. The
assessment methodology for land and buildings is given in note 19.
23. Investment Property
in thousands of BGN
Balance as at 01/01/2021 414,021
Incomin
g
s for the period 197
Transferred from repossessed assets 290,975
Revaluation of investment propert
y
to the fair value reco
g
nised at transfer 30,340
Write-offs upon sale
(
2,683
)
Balance as at 31/12/2021 732,850
24. Rights of use assets
in thousands of BG
N
At 01 Januar
y
2021 154,080
A
dditions 1,040
A
mortisation
(
35,105
)
Effect of modification to lease terms and expectations on lease term
(
28,193
)
Exchan
g
e rate differences 347
At 31 December 2021 92,169
Lease liabilities
At 01 Januar
y
2021 154,481
A
dditions 1,040
Lease pa
y
ments
(
34,976
)
Effect of modification to lease terms and expectations on lease term
(
28,164
)
Exchan
g
e rate differences 24
At 31 December 2021 92,405
Notes to the financial statements
58
24. Right of use assets
Right-of-use assets recognised by the Group are the branches and offices in various towns in Bulgaria
Cyprus and Albania , as well as the buildings in which the Bank's headquarters are located - lines Upon
completing the initial recognition, the Group analysed and took into account information on the expected
duration of the period in which the Group will be using the assets. In 2021 some of these expectations
changed and as a result the Group reviewed its initial assessment and recognized a decrease in the
right-of-use assets in the amount of BGN 28,193 thousand, and in lease liabilities in the amount of BGN
28,164 thousand.
In the assessment of right-of-use assets and lease liabilities, the Group took into consideration the
current level of financing costs in case it plans to finance the purchase of the assets in question, and
included this assumption both in the initial, and in the subsequent valuation of right-of-use assets and
of lease liabilities.
The table below analyses lease liabilities according to the expected residual term of rental agreements:
In BGN '000 Maturity analysis of lease liabilities
To 1
y
ea
r
More than 1
y
ea
r
Total
At 01 January 2021
32,046 122,435 154,481
At 31 December 2021
20,565 71,840 92,405
25. Other assets
in thousands of BG
N
2021 2020
Deferred expense 15,668 11,474
Gold 2,818 2,661
Investments in non-consolidated subsidiaries 10,248 9,247
Other assets 100,814 86,620
Total 129,548 110,002
26. Due to banks
in thousands of BG
N
2021 2020
- -
Pa
y
able on demand 8,722 2,747
Total 8,722 2,747
27. Due to other customers
in thousands of BG
N
2021 2020
Retail customers
- current accounts 2,478,823 1,967,574
- term and savin
g
s deposits 4,971,344 5,288,201
Businesses and public institutions
- current accounts 2,074,799 1,757,737
- term deposits 448,665 528,764
Total 9,973,631 9,542,276
Notes to the financial statements
59
28. Liabilities evidenced by paper
in thousands of BG
N
2021 2020
A
cceptances under letters of credi
t
3,388 6,776
Liabilities under repurchase a
g
reements 14,358 -
Debt related to a
g
reements for full swap of profitabilit
y
73,391 73,240
Financin
g
from financial institutions 26,227 23,633
Liabilities related to a structured investment produc
t
2,638 -
Total 120,002 103,649
Financing from financial institutions through extension of loan facilities can be analysed as follows:
Lender Interest rate Maturity
Amortised cost as at 31
December 2021
European Investment Fund
JEREMIE 2 0% - 1.087% 30/09/2025 2,731
Bulgarian Bank for
Development AD 1% - 1.583% 15.03.2027 - 30.11.2028 15,525
Manager of financial
instruments in Bul
g
aria fund 0% 31/12/2033 7,971
Total 26,227
Lender Interest rate Maturity
Amortised cost as at 31
December 2020
European Investment Fund
JEREMIE 2 0 % - 1.136% 30/09/2025 4,244
Bulgarian Bank for
Development AD 1% - 1.583% 15.03.2027 - 30.11.2028 16,137
Manager of financial
instruments in Bul
g
aria fund 0% 31/12/2033 3,252
Total 23,633
Notes to the financial statements
60
29. Hybrid and subordinated debt
In BGN '000
Principal
amount
Amortised cost as at 31
December 2021
H
y
brid debt with principal EUR 40 mio 78,233 84,910
H
y
brid debt with principal EUR 60 mio 117,350 123,840
H
y
brid debt with principal EUR 30 mio 58,675 58,829
H
y
brid debt with principal EUR 27.133 mio 53,068 53,154
Total 307,326 320,733
In BGN '000
Principal
amount
Amortised cost as at 31
December 2020
H
y
brid debt with principal EUR 40 mio 78,233 84,910
H
y
brid debt with principal EUR 60 mio 117,350 123,840
H
y
brid debt with principal EUR 30 mio 58,675 58,829
Total 254,258 267,579
The bonds under the four instruments are registered, dematerialized, interest-bearing, perpetual,
unsecured, freely transferable, non-convertible, deeply subordinated and without incentive to redeem.
The four hybrid instruments fully comply with the requirements of Regulation 575/2013 and are included
in the additional tier 1 capital.
As at 31.12.2021 for the amount of EUR 27,133 thousand (equivalent to BGN 53,068 thousand) issued
through a capital instrument, an issue of perpetual, non-cumulative, uncollateralized, deeply
subordinated, freely transferrable, non-convertible bonds registered in two tranches on 22 December
2021 and on 29 December 2021 - with Clearstream Banking S.A. under a common ISIN code
XS2419929422, the Bank has not submitted an application to the Bulgarian National Bank for inclusion
of the amount in the Bank’s additional tier 1 capital within the meaning of Article 52 of Regulation (EU) No
575/2013 of the European Parliament and of the Council of 26 June 2013 on prudential requirements for
credit institutions and investment firms and amending Regulation (EU) No. 648/2012.
On 6 February 2020, by Resolution No 38/6 February 2020, the Governing Council of the Bulgarian
National Bank granted permission to the Group to include in its additional tier 1 capital the amount of EUR
30,000 thousand (equivalent to BGN 58,675 thousand),attracted via the capital instrument issued by the
Group, an issue of perpetual, non-cumulative, non-convertible bonds registered on 20 December 2019
with the Central Depository under ISIN code BG2100023196
Notes to the financial statements
61
29. Hybrid and subordinated debt, continued
On 25 April 2019, the Group (through its subsidiary bank in Albania) issued subordinated term debt. The
maturity date of the subordinated term debt is 25 April 2026, and it is denominated in Euro with total
amount of EUR 2,000 thousand.
On 18 June 2020, the Group (through its subsidiary bank in Albania) issued subordinated term debt. The
maturity date of the subordinated term debt is 25 April 2026, and it is denominated in Euro with total
amount of EUR 2,000 thousand.
In BGN '000
In BGN '000
Amortised cost as at
31 December 2021
Amortised cost as
at 31 December 2020
Subordinated term debt with
principal of EUR 2 million 3,943 3,943
Subordinated term debt with
principal of EUR 2.9 million
5,679 5,680
Total 9,622 9,623
The two subordinated term debt fully comply with the requirements of Regulation 575/2013 and are
included in the additional tier 2 capital.
30. Other liabilities
in thousands of BG
N
2021 2020
Liabilities to personnel
1,406
1,878
Insurance contract provisions
5,586
4,711
Provisions for pendin
g
court cases
523
1,031
Impairment on off balance sheet commitments
1,356
843
Other pa
y
ables
10,422
8,116
Total
19,293
16,579
31. Capital and reserves
(a) Number and face value of registered shares as at 31 December 2021
The subscription for the public offering of shares of First Investment Bank AD was completed successfully
on 3 July 2020. Out of the 40 000 000 ordinary dematerialized shares with nominal value of BGN 1, and
issue value of BGN 5.00 each, a total of 39 084 800 shares were subscribed and paid up.
On 31 July 2020 First Investment Bank’s capital increase was registered in the Commercial Register and
Register of Non-for-profit Legal Entities. This registration was carried out after the subscription for shares
was successfully completed on 03 July 2020 based on the prospectus confirmed by the Financial
Supervision Commission.
Thus, the Bank’s capital was increased to BGN 149 084 800 by issue of 39 084 800 new ordinary,
registered, dematerialized shares, each with one voting right in the general meeting, with nominal value
of BGN 1 and issue value of BGN 5. The amount of the capital after the increase was reflected in the By-
Laws of First Investment Bank AD after approval granted by the Bulgarian National Bank.
With relation to this issue, the Bank’s premium reserve increased by BGN 153,017 thousand, net of the
issue costs, reaching a total amount of BGN 250,017 thousand (as at 31 December 2019: BGN 97,000
thousand).
Notes to the financial statements
62
(b) Shareholders
The table below shows those shareholders of the Bank holding shares as at 31 December 2021 together
with the number and percentage of total issued shares.
Number of
shares
% of issued share
capital
Mr. Ivailo Dimitrov Mutafchiev 46,750,000 31.36
Mr. Tzeko Todorov Minev 46,750,000 31.36
Bul
g
arian Bank for Development AD 27,350,000 18.35
Valea Foundation 11,734,800 7.87
Other shareholders (shareholders holding shares subject to free
trade on the Bul
g
arian Stock Exchan
g
e
Sofia
)
16,500,000 11.06
Total 149,084,800 100.00
(c) Statutory reserve
Statutory reserves include amounts set aside for purposes regulated by local legislation. According to
Bulgarian legislation the Bank is obliged to set aside at least 1/10 of its annual profit as statutory reserve
until the total amount of reserves reaches 1/10 of the Bank’s share capital.
In 2010, as in the previous year, the Bank did not distribute dividends.
32. Commitments and contingent liabilities
(a) Contingent liabilities
The Group provides financial guarantees and letters of credit to guarantee the performance of
customers to third parties. These agreements have fixed limits and generally extend for a period of up
to two years.
The contractual amounts of commitments and contingent liabilities are set out in the following table by
category. The amounts reflected in the table for contingent liabilities represent the maximum accounting
loss that would be recognised in the statement of financial position if counterparts failed completely to
perform as contracted and any collateral or security proved to be of no value.
in thousands of BG
N
2021 2020
Bank
g
uarantees
164,055
181,347
Unused credit lines
671,131
588,900
Letters of credit
12,507
25,430
Total
847,693
795,677
Impairment on off balance sheet commitments
1,356
843
Notes to the financial statements
63
These commitments and contingent liabilities have off balance-sheet credit risk and only organization
fees and accruals for probable losses are recognised in the statement of financial position until the
commitments are fulfilled or expire. Most of the contingent liabilities and commitments will expire without
being advanced in whole or in part. Therefore, the amounts do not represent expected future cash flows.
The contingent loan is a framework agreement for collateral management under numerous loan
transactions made with one or more clients. The contingent loan does not lead to an obligation of the
Group to extend specific financial instruments. The negotiation of a specific loan transaction with the
Group client, e.g. extension of a loan or overdraft, contingent liabilities, such as bank guarantees and
letters of credit, is subject to a separate decision and approval of the Group.
As at the date of the report there are no other significant contingent liabilities and commitments requiring
additional disclosure.
33. Cash and cash equivalents
For the purposes of the cash flow statement, cash and cash equivalents comprises the following
balances with less than 90 days original maturity:
In BGN '000
2021 2020
Cash and balances with Central Banks 1,970,814 2,133,197
Loans and advances to banks and financial
institutions with ori
g
inal maturit
y
less than 3 months 46,831 69,574
Total 2,017,645 2,202,771
34. Average balances
The average carrying amounts of financial assets and liabilities are set out in the table below. The
amounts are calculated by using a simple average of monthly balances for all instruments.
in thousands of BGN 2021 2020
FINANCIAL ASSETS
Cash and balances with Central Banks
1,970,372 1,898,055
Investments in securities
1,555,408 1,142,514
Loans and advances to banks and other financial
institutions
81,164 80,748
Loans and advances to customers
6,486,634 6,203,222
FINANCIAL LIABILITIES
Due to banks
11,591 1,565
Due to other customers
9,744,588 9,164,760
Liabilities evidenced by paper
115,414 106,255
Subordinated term debt
9,660 7,378
Hybrid debt
279,858 269,268
Notes to the financial statements
64
35. Related party transactions
Parties are considered to be related if one party has the ability to control or exercise significant influence
over the other party on making financial or operational decisions, or both parties are under common
control.
A number of banking transactions are entered into with related parties in the normal course of business.
These include loans, deposits and other transactions. These transactions were carried out on
commercial terms and at market rates. The volume of these transactions and outstanding balances at
the end of respective periods are as follows:
Type of related party
Parties that control or
manage the Group
Enterprises under
common control
In BGN '000
2021 2020 2021 2020
Loans
Loans outstanding at beginning of the period
1,769 2,327 70,992 7,709
Loans issued/(repaid) during the period
1,746 (558) (628) 63,283
Loans outstanding at end of the period
3,515 1,769 70,364 70,992
Deposits and loans received:
At beginning of the period
13,275 11,718 15,194 9,459
Received/(paid) during the period
450 1,557 (1,612) 5,735
At the end of the period
13,725 13,275 13,582 15,194
Deposits placed
Deposits at beginning of the period
- - - 18,748
Deposits placed/(matured) during the year
- - - (15,793)
Deposits at end of the period
- - - 2,955
Other receivables
At beginning of the period
- - 17,565 16,790
Received/(paid) during the period
- - 472 775
At the end of the period
- - 18,037 17,565
Other receivables
At beginning of the period
- - - -
Received/(paid) during the period
- - 320 -
At the end of the period
- - 320 -
Off-balance sheet commitments
At beginning of the period
1,031 975 703 1,062
Issued/(expired) during the period
30 56 (109) (359)
At the end of the period
1,061 1,031 594 703
Lease liabilities
At beginning of the period
- - - -
Issued/(expired) during the period
- - 1,513 -
At the end of the period
- - 1,513 -
Notes to the financial statements
65
The key management personnel received remuneration of BGN 10,863 thousand for 2021 (2020:
BGN10,087 thousand), and other related parties received BGN 1,882 thousand (2020: BGN 1,985
thousand).
Type of related party
Parties that control or
mana
g
e the Group
Enterprises under common
control
In BGN '000
2021 2020 2021 2020
Interest income 24 25 2,085 2,415
Interest expense 8 10 1 1
Fee and commission
income 16 14 861 166
Fee and commission
expense 4 3 293 293
Notes to the financial statements
66
36. Subsidiaries
(a) First Investment Finance B.V.
In April 2003 the Group created a special purpose entity, incorporated in the Netherlands, First
Investment Finance B.V. The company is owned by the Group. The purpose for creating the entity is to
accomplish a narrow and well-defined objective of receiving loans from foreign financial institutions and
attracting investors by issuing bonds and other financial instruments guaranteed by the Group. The
entity’s issued and paid up share capital is EUR 18 thousand divided into 180 issued and paid up shares,
each with nominal value of EUR 100. The Group consolidates its investment in the enterprise.
(b) Diners Club Bulgaria AD
In May 2005 the Group acquired 80% of the share capital of Diners Club Bulgaria AD. The company
was incorporated in 1996 as a franchise and processing agent of Diners Club International. As at 31
December 2021 the share capital of the company is BGN 610 thousand, and the Group’s shareholding
is 94.79%. The Group consolidates its investment in the enterprise.
(c) First Investment Bank − Albania Sh.a.
In April 2006 the Group acquired 99.9998% of the capital of First Investment Bank Albania Sh.a. upon
its incorporation. On 27 June 2007 First Investment Bank Albania was granted a full banking licence
by the Bank of Albania, and on 1 September 2007 it effectively took over the activities of the former
branch FIB – Tirana, assuming all rights and obligations, assets and liabilities.
As at 31 December 2021 the share capital of First Investment Bank – Albania Sh.a. was EUR 11,975
thousand, fully paid up, and the Group’s shareholding is
100%. The Group consolidates its investment
in the enterprise.
(d) Debita OOD and Realtor OOD - in liquidation
Acting jointly the Group and First Financial Brokerage House OOD (FFBH) set up two new companies
Debita OOD and Realtor OOD, which were entered in the Commercial Registry in January 2010. The
capital of the two companies is BGN 150,000 each, distributed in shares with value of BGN 100 each,
as follows:
1. Debita OOD - 70%, i.e. 1,050 shares for the Group and 30%, i.e. 450 shares for FFBH OOD.
2. Realtor OOD - in liquidation - 51%, i.e. 765 shares for the Group and 49%, i.e. 735 shares for FFBH
OOD.
The companies were established as servicing companies within the meaning of Article 18 of the Law on
Special Investment Purpose Companies. The main lines of business for Debita OOD include acquisition,
servicing, management and disposal of receivables and the related consultancy services; the main lines
of business for Realtor OOD include management, servicing and maintenance of real estate,
construction and refurbishment works and consultancy in the field of real estate. These companies are
not included in the consolidated financial statements of the Group for the year ended 31 December
2021, as they are considered immaterial to the financial position, financial result and the cash flow of
the Group for the year. The assessment for consolidation of the subsidiaries is reconsidered at each
reporting date.
By the decision of the general meeting of associates held on 14.06.2021 the operations of Realtor OOD
were terminated and winding-up proceedings were initiated, to be completed within six months. The
notice to creditors was published in the Commercial Register and Register of Non-for-Profit Legal
Entities on 08.09.2021, and this is the starting date of the period for winding-up.
(e) Fi Health Insurance AD
In the second half of 2010 the Group acquired a majority stake capital of Health Insurance Fund FI
Health AD (formerly Health Insurance Fund Prime Health AD), a company engaged in voluntary health
insurance as well as acquisition, management and sale of investments in other companies. With a
decision of the Financial Supervision Commission issued in June 2013 the company has been granted
a license to operate as an insurer. The name was changed to FI Health Insurance AD and the principal
Notes to the financial statements
67
activity is insurance – Disease and Accident. In June 2018 the company expanded its license with one
more insurance class - "Various financial loss". As at 31 December 2021 the share capital of the
company is BGN 5,000 thousand, and the Group’s shareholding is 59.10%. The Group consolidates its
investment in the enterprise.
(f) Balkan Financial Services EAD
In February 2011 the Group acquired 100 shares representing 100% of the capital of Balkan Financial
Services EOOD. The company is engaged in consultancy services related to implementation of financial
information systems and software development. In January 2012 the company was transformed into a
sole-shareholder company. In 2019 First Investment Bank increased its capital from BGN 50 thousand
to BGN 6,437 thousand, divided into 128,734 ordinary registered dematerialized shares with voting
rights, of BGN 50 thousand par value each, and the increase of BGN 6,387 thousand was by a non-
cash instalment – contribution of software and hardware. As at 31 December 2021 the share capital
of the company is BGN 6,436.7 thousand, and the Group’s shareholding is 100%. The company is not
included in the consolidated financial statements of the Group for the year ended 31 December 2021,
as it is considered immaterial to the financial position, financial result and the cash flow of the Group for
the year. The assessment for consolidation of the subsidiary is reconsidered at each reporting date.
On 11.11.2021 the Management Board of First Investment Bank as the sole shareholder of Balkan
Financial Services EOOD decided to terminate the company, announce its liquidation and open winding-
up proceedings; this resolution was approved by the Supervisory Board on 22.12.2021. The winding-up
proceedings will continue with a notice in the Commercial Register and Register of Non-for-Profit Legal
Entities published by the appointed liquidator to all creditors after expiry of the legally stipulated term of
the notice to the revenue agency.
(g) Turnaround Management EOOD - deleted trader, Creative Investment EOOD and Lega Solutions
EOOD
During the first half of 2013 the Group established as the sole shareholder the companies Turnaround
Management EOOD, Creative Investment EOOD and Lega Solutions EOOD. Each company has the
minimum required capital of BGN 2 and their principal activities include manufacturing and trade in
goods and services in Bulgaria and abroad (Turnaround Management EOOD, Creative Investment
EOOD), acquisition, management and sale of assets, information processing, financial consultations
(Lega Solutions EOOD), etc. These companies are not included in the consolidated financial statements
of the Group for the year ended 31 December 2021, as they are considered immaterial to the financial
position, financial result and the cash flow of the Group for the year. The assessment for consolidation
of the subsidiaries is reconsidered at each reporting date.
After completion of winding-up proceedings for Turnaround Management EOOD, based on a resolution
of the Management Board of First Investment Bank as the sole shareholder dated 07.01.2021 and
approved by the Bank’s Supervisory Board on 20.01.2021, on 11.01.2022 the company was delisted in
the Commercial Register and Register of Non-for-Profit Legal Entities.
(h) AMC Imoti EOOD
AMC Imoti EOOD was registered in September 2010 and was acquired by the Group in 2013 through
the purchase of MKB Unionbank EAD as its subsidiary. The scope of operations of the company
includes activities related to acquisition of property rights and their subsequent transfer, as well as
research and evaluation of real estate, property management, consulting and other services. As at 31
December 2021 the capital of the company is BGN 500 thousand, and the Group is the sole owner. The
company is not included in the consolidated financial statements of the Group for the year ended 31
December 2021, as it is considered immaterial to the financial position, financial result and the cash
flow of the Group for the year. The assessment for consolidation of the subsidiary is reconsidered at
each reporting date.
(I) Other
The Group indirectly holds the subsidiary Fi Health EOOD. The company is not included in the
consolidated financial statements of the Group for the year ended 31 December 2021, as it is considered
Notes to the financial statements
68
immaterial to the financial position, financial result and the cash flow of the Group for the year. The
assessment for consolidation of the subsidiary is reconsidered at each reporting date.
(j) MyFin EAD
At its meeting held on 21 March 2019 the Group's Managing Board decided to establish the sole-
shareholder company MyFin EAD to be operating as an issuer of electronic money within the meaning
of Article 34, Para. 2(2) of the Payment Services and Payment Systems Act. The Group’s Managing
Board decision was approved by the Supervisory Board on 27 March 2019. On 19 April 2019 the Group
paid up the company's capital, amounting to BGN 1,000 thousand, as per the decisions of the competent
bodies. The company holds a license to operate as an electronic money institution, and also has the
right to carry out the activities listed in the payment services license, as stated in the company’s scope
of operation by Resolution No. 71 of 27.02.2020 issued by the BNB Governor, under No. BNB-
26660/02.03.2020. After the company obtained its license, it was listed in the Commercial Register and
Register of Non-Profit Legal Entities on 25.03.2020 under listing No. 20200325093135 The company is
not included in the consolidated financial statements of the Group for the year ended 31 December
2021, as it is considered immaterial to the financial position, financial result and the cash flow of the
Group for the year. The assessment for consolidation of the subsidiary is reconsidered at each reporting
date.
The company’s own capital was increased from BGN 1 000 thousand to BGN 2 000 thousand through
the issue and subscription by the Bank as the sole shareholder of 1 000 000 new ordinary registered
dematerialised voting shares, each with a nominal value of BGN 1 (one), for a total value of BGN 1 000
000 (one million). The resolution for the capital increase was made by the Management Board at its
meeting held on 17.06.2021, and then approved by the Bank’s Supervisory Board on 30.06.2021. The
company’s company increase was listed in the Commercial Register and Register of Non-Profit Legal
Entities on 02.09.2021 under listing No. 20210902164014.
37. Post balance sheet events
No adjusting and significant non-adjusting events have occurred after the end of the reporting period,
other than those disclosed below:
After completion of winding-up proceedings for Turnaround Management EOOD, based on a resolution
of the Management Board of First Investment Bank as the sole shareholder dated 07.01.2021 and
approved by the Bank’s Supervisory Board on 20.01.2021, on 11.01.2022 the company was delisted in
the Commercial Register and Register of Non-for-Profit Legal Entities.
On 24 February 2022 Russia began large-scale action against Ukraine. In response to the Russian
actions against Ukraine, the EU member states and the USA imposed wide-ranging sanctions against
Russia and Belarus, including but not limited to, large Russian banks, some other companies, members
of the Russian parliament and some representatives of the Russian elite and their families, and also
banned primary/secondary trade in government bonds and other select securities. Secondary effects,
such as the increasing prices and the sufficiency of energy supply in Europe, as well as the economic
impact of various scenarios, are difficult to forecast and may have significant effects on the EU economy.
The crisis has the potential to exacerbate further the already tense situation with energy prices in
Europe, which may lead to slowing of the economy and to higher losses, including higher impairment.
The risks to future development include the potential impacts on the business model of macroeconomic
and global geopolitical insecurity related to the Russian actions against Ukraine. Customers’ activities
may also be affected by the higher prices of energy and the disruption of supply chains.
The Group monitors the situation closely, and carries out additional stress tests under different
scenarios. The Group’s exposure to counterparties from Russia, Ukraine and Belarus is insignificant.
As at the time of preparation of these financial statements, the Management did not expect that as a
whole the crisis would have immediate significant impacts on the Group’s operations.
ACTIVITY REPORT 2021
(ON A CONSOLIDATED BASIS)
OF FIRST INVESTMENT BANK AD
APRIL 2022
ActivityReport2021
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Thepresentreportispreparedonthegroundsofandincompliancewiththerequirementsofthe
AccountingAct,theLawonPublicOfferingofSecurities,Ordinance№2oftheFinancialSupervision
Commissionforinitialandsubsequentdisclosureofinformationinpublicofferingandadmittance
fortradeonaregulatedmarketofsecurities,Regulation(EU)No 575/2013 of the European
Parliamentand of the Council onprudential requirements for credit institutions and investment
firms,Regulation(EU)2020/852oftheEuropeanParliamentandoftheCouncilontheestablishment
ofaframeworktofacilitatesustainableinvestment,anditssupplementing acts, as well as the
NationalCorporateGovernanceCode,approvedbytheFinancialSupervisionCommission.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
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SELECTEDINDICATORS
ActivityReport2021
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TABLEOFCONTENTS
MACROECONOMICDEVELOPMENT.................6
BANKINGSYSTEM..........................................11
MISSIONANDDEVELOPMENTPRIORITIES......16
FIBANKPROFILE.............................................17
Corporatestatus............................................17
Participationsandmemberships...................17
Marketposition.............................................17
Marketshare.................................................17
Correspondentrelations...............................18
Branchnetwork.............................................18
Subsidiaries....................................................19
Awards2021..................................................20
FIRSTINVESTMENTBANK:DATESANDFACTS.21
HIGHLIGHTS2021...........................................24
FINANCIALREVIEW........................................27
Keyindicators................................................27
Sustainabledevelopment..............................27
Creditrating...................................................28
Financialresults.............................................29
Balancesheet................................................32
Loanportfolio................................................34
Loans.........................................................3 4
Relatedpartytransactions........................36
Contigentliabilities....................................37
Attractedfunds.............................................38
Capital............................................................40
Regulatorycapital.....................................40
Capitalrequirements.................................42
Capitalbuffers...........................................42
Leverage....................................................43
Eligibleliabilities........................................44
RISKMANAGEMENT.......................................45
Riskmanagementstrategy............................45
Riskappetiteframework...........................46
Riskmap....................................................46
Riskculture................................................47
Riskmanagementframework......................48
Linesofdefence........................................48
Structureandinternalorganisation.........48
Collectiveriskmanagementbodies..........49
Systemoflimits.........................................50
Recoveryplan............................................51
Creditrisk......................................................51
Loanprocess.............................................52
Modelsforcreditriskmeasurement.........53
Creditriskmitigationmethods.................54
Problemexposuresandstrategyfortheir
reduction...................................................54
Impairmentandprovisioningofrisk
exposures..................................................56
Marketrisk....................................................57
Positionrisk...............................................57
Interestrateriskinthebankingbook.......58
Currencyrisk.............................................58
Counterpartyriskandsettlementrisk......59
Liquidityrisk..................................................59
Internalliquidityadequacyassessment
process......................................................60
Operationalrisk............................................61
Informationsecurity.................................62
Personaldataprotection..........................62
Businesscontinuitymanagement.............62
Riskexposures..............................................63
Internalcapitaladequacyanalysis................63
DISTRIBUTIONCHANNELS..............................66
Branchnetwork............................................66
Contactcenter..............................................67
Corporatewebsite........................................68
Corporateblog..............................................68
Sales..............................................................68
Digitalbanking..............................................69
Myfibankelectronicbanking...................69
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CORPORATEGOVERNANCESTATEMENT........71
Corporategovernanceframework................72
Corporategovernancecode..........................73
Codeofconductandwhistleblowing........73
Managementstructure.................................74
SupervisoryBoard.........................................75
Structureandcompetences.......................75
Diversitypolicyandindependence............75
Functionsandresponsibilities...................76
Assessmentoftheactivity.........................76
Committees...............................................77
ManagingBoard............................................79
Structureandcompetences.......................79
Diversitypolicy...........................................79
Functionsandresponsibilities...................80
CommitteesandcouncilstotheMB..........80
GeneralMeetingofShareholders.................81
Controlenvironmentandprocesses.............82
Internalaudit.............................................82
Registeredauditors...................................82
Protectionofshareholders’rights.................83
ConveningofGMSandinformation..........83
Maintransferrightsandrestrictions.........83
Minorityshareholdersandinstitutional
investors....................................................84
Informationdisclosure..................................84
Investorrelationsdirector.........................86
Stakeholders..................................................86
Shareholders’structure.................................87
Sharepriceandmarketcapitalisation...........87
REPORTONTHEIMPLEMENTATIONOFTHE
REMUNERATIONPOLICY................................89
Remunerationpolicy.....................................90
NON‐FINANCIALDECLARATION......................93
Businessmodel..............................................94
Sustainabledevelopment..............................95
Environmentalissues.................................96
Socialissues...............................................99
Governanceissues..................................100
Ethicalissues...............................................100
Codeofethics..........................................100
Responsibilityandcompliance................101
Whistleblowing.......................................101
Applicationatgrouplevel.......................101
HUMANCAPITAL.........................................103
Policyfornominationandsuitability
assessment.................................................105
INFORMATIONTECHNOLOGY......................106
BUSINESSREVIEW........................................108
Retailbanking.............................................108
Deposits..................................................108
Loans.......................................................109
Corporatebanking......................................111
Deposits..................................................111
Loans.......................................................111
Europrograms.............................................116
Paymentservices........................................117
Cardpayments........................................118
Internationalpayments..........................119
Goldandcommemorativecoins.................120
Privatebanking...........................................121
Capitalmarkets...........................................122
BUSINESSREVIEWOFTHESUBSIDIARY
COMPANIES.................................................124
FirstInvestmentBank–AlbaniaSh.a.........124
DinersClubBulgariaAD..............................128
FiHealthInsuranceAD...............................130
MyfinEAD...................................................132
MEETINGTHE2021GOALS...........................134
SUBSEQUENTEVENTS..................................137
DEVELOPMENTPRIORITIES..........................138
OTHERINFORMATION.................................139
MembersoftheSupervisoryBoard............139
MembersoftheManagingBoard..............142
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MACROECONOMICDEVELOPMENT
In2021,theBulgarianeconomyreportedsignsofrecoveryfromthepandemicrelatedtothespread
ofCOVID19.TheparticipationofBulgariaintheEuropeanExchange Rate Mechanism II and the
BankingUnion,togetherwiththecurrentcurrencyboardsystemandthefiscalpolicy,contributedto
macroeconomicstability.
2021 2020 2019 2018 2017
Grossdomesticproduct(BGNmillion) 132,744 119,951 120,395 109,964 102,741
Grossdomesticproduct,realgrowth(%) 4.2 (4.4) 4.0 2.7 2.8
Privateconsumption,realgrowth(%)
8.0 (0.4) 6.0 3.7 2.5
Publicconsumption,realgrowth(%)
4.0 8.3 2.0 5.4 4.3
Investments,realgrowth(%)
(11.0) 0.6 4.5 5.4 3.2
Netexports,realgrowth(%)
(2.3) (6.7) (1.2) (4.0) (1.6)
Inflation,atperiod‐end(%)
7.8 0.1 3.8 2.7 2.8
Averageannualinflation(%)
3.3 1.7 3.1 2.8 2.1
Unemployment,atperiod‐end(%)
4.8 6.7 5.9 6.1 7.1
Currentaccount(%ofGDP)
(2.1) (0.3) 1.9 0.9 3.3
Tradebalance(%ofGDP)
(5.0) (3.2) (4.7) (4.8) (1.5)
InternationalreservesofBNB(BGNmillion)
67,666 60,334 48,574 49,037 46,279
FDIinBulgaria(%ofGDP)
1.5 3.7 2.7 1.7 3.1
Grossexternaldebt(%ofGDP)
61.8 64.6 61.3 66.1 71.8
Governmentandgovernmentguaranteeddebt
(%ofGDP)
25.0 24.6 19.8 21.8 24.9
Consolidatedbudgetbalance(%ofGDP)
(3.0) (2.9) (1.0) 0.1 0.8
USDexchangerate(BGNforUSD1)
1.73 1.59 1.74 1.71 1.63
Sources:NSI,BNB,MF,Employmentagency
ActivityReport2021
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For2021,thecountry'sgrossdomesticproductincreasedby4.2%YOY(2020:‐4.4%),asmainpositive
driversweretheprivateconsumptionat8,0%(2020:‐0.4%),aswellasthepublicconsumption(2021:
4,0%;2020:8,3%),asaresultofthecontinuedfiscalmeasurestakenatthestateleveltocounteract
theconsequencesofthepandemic.
Netexportsdecreasedby2.3%YOY(2020:‐6.7%),andfixedcapitalinvestmentsweredownby11.0%
for2021(2020:+0.6%),duetolimitationsintrade,aswellasmovementofpeople,goodsandservices,
asaresultofthecoronaviruscrisis.
In 2021, gross value added in the economy increased by 3.6% (2020: ‐4.5%), with positive trends
observedinallmajorareasofactivity,includingintheindustrialsector,whichincreasedby6.6%for
theperiod(2020:‐8,2%)andmorespecificallyintheminingandprocessingindustry(2021:9.4%),at
theexpenseofconstructionwhichwasdown(2021:‐7.8%;2020:‐1.0%).
Positivedriverforthevalueaddedhadalsotheservicessector,whichincreasedby2.8%(2020:‐3.3%),
andinparticularinthefinanceandinsurancesectors(2021:7.7%),telecommunications(2021:6.3%),
realestatetransactions(2021:4.7%),publicadministrationandhealthcare(2021:3.3%).Thetrade,
transportandtourismsectorsreportedadeclineof2.5%,whichremainedamongthehardesthitby
the restrictions imposed related to the continued pandemic situation.Anincreaseof6.1%was
reported in the agricultural sector (2020: ‐3.3%), mainly influenced by plant‐growing sectors, incl.
cerealsandindustrialcropsandtoalesserextendbystock‐breedingsectors.
In2021,thelabormarketreportedsignsofrecovery,astheunemploymentratedeclinedto4.8%at
the end of the year (2020: 6.7%), reflecting the positive expectations of companies in terms of
investmentand costs.The total number of employed personsamounted to 3,081thousand in the
fourthquarterof2021,withtheemploymentrate(forpersonsaged15‐64)amountingto68.5%.Asof
theendofDecember2021,64%oftheworkforcewasemployedintheservicessector,30%inindustry
and6%inagriculture.Theprogramsforjobretentioninthecountrythroughsubsidizedemployment
(incl.theso‐called"60/40"measure)continued,whichenvisagedcompensationinthemostaffected
sectors,suchastransport,tourismandthehospitalityindustry.
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Duringtheyear,inflationinthecountryfollowedanupwardtrend,astheaverageannualinflationin
2021amountedto3.3%(2020:1.7%),andinflationattheendoftheperiodreached7.8%(2020:0.1%).
Theinfluencewaswide‐spreadacrosscomponents,withmaineffectofenergyproductsandfoodin
anenvironmentofsignificantincreaseinthepricesofbasicrawmaterials(naturalgas,oilandother)
ontheinternationalmarkets.Theincreaseinpricesinthenon‐foodsectorreached9.5%,including
transport(22.2%),whichgrouphasamajorrelativeweight(35%)intheconsumerbasket.Influence
ontheincreasehadalsothefoodproducts(8.8%),services(4.5%)andcatering(6.8%).Harmonized
inflation,whichisoneofthepricestabilitycriteriaforjoiningtheEurozone,was6.6%attheendof
2021(2020:0.0%)and2.8%onaveragefortheperiod(2020:1.2%).
For2021, foreign directinvestmentinthe countryamountedto EUR1,036millionor 1.5% ofGDP
(2020: EUR 2,273 million or 3.7% of GDP). Such dynamics mainly reflect higher revenues from
reinvestedearnings,attheexpenseofinvestmentsinequityanddebtinstruments(financial,bondand
trade loans). By country, most investments were attracted from Luxembourg (EUR 455 million),
followedbyGermany(EUR285million)andAustria(EUR213million).
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Theacceleratedincreaseinimports(28.6%for2021YOYtoEUR37,574million)comparedtoexports
(25.4%toEUR34,205million)ledtoincreaseinthetradedeficitamountingtoEUR‐3,368millionor‐
5.0%ofGDPattheendof2021(2020:EUR‐1,945millionor‐3.2%ofGDP).Asaresult,thecurrentand
capitalaccountdeficitincreasedtoEUR1,381millionor2.1%ofGDPYOY.
Thecountry'sgrossexternaldebtincreasedtoEUR41,529millionattheendof2021,or61.8%ofGDP
(2020:EUR39,627millionor64.6%ofGDP),withmorepronounceddynamicsinthepublicsectorasa
resultofthecontinuedfiscalmeasurestakentocountertheCOVID‐19pandemic.Publicexternaldebt
reached18.7%ofGDPbyDecember2021(EUR12,554million),remainingamongthelowestintheEU.
Totalgovernmentandgovernment‐guaranteeddebt,includingdebtissuedonthedomesticmarket,
amountedto25.0%ofGDPbytheendof2021(2020:24.6%),comparedtoaveragelevelsaround80%
fortheEUandeuroareacountries.TheBNBreserveassetscovered515.1%oftheshort‐termdebtby
theendof2021(2020:507.9%)and506.0%oftheforeigncurrencydeposits(2020:415.4%)inthe
country.
In2021,theconsolidatedbudgetreachedadeficitofBGN3,910millionor3.0%ofGDPattheendof
theyear(2020:BGN3,533millionor2.9%ofGDP),reflectingthehighergrowthofcostsrelativeto
revenues. Expenditures under the consolidated fiscal program increased by 17.6% to BGN 56,251
million(2020:BGN47,850million),mainlyduetotheincreaseinnon‐interestexpensesasaresultof
the continued socio‐economic measures taken to minimize the effects of the coronavirus crisis,
includingpaymentsunderthe60/40subsidizedemploymentmeasure,paymentstofrontlineworkers
inthefight against thepandemic, expenditure on medicines andvaccines,monthlyallowancesfor
pensionersandpaymentstobusinessesandfarmers.
Taxrevenuesalsoincreased,albeitataslowerpace:14%YOYtoBGN40,876millionasofDecember
2021,asanincreasewasreportedinallmaincomponents,incl.personalincometax(by15.7%toBGN
4,839million),corporatetax(by25.5%toBGN3,406million),VATrevenues(by17.8%toBGN12,979
million)andexciseduties(by4.0%toBGN5,660million).Revenuesfromsocialsecuritycontributions
alsoincreased,amountingtoBGN12,230millionasofDecember2021,ofwhichBGN8,841million
weresocialsecuritycontributionsandBGN3,389millionhealthinsurancecontributions.
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During the year Fitch Ratings (BBB, positive outlook) and Standard & Poor’s (BBB, stable outlook)
confirmedthecreditratingofBulgaria,asaresultofthemaintainedmacroeconomicstability,gradual
recoveryoftheeconomicactivityandeasingthenegativeeffectsandconsequencesrelatedtoCOVID‐
19 pandemic to the economy in the country, as well as expectations on future development and
integrationintheEuroAreacountries.
Since2020, the Bulgarian levisofficially partoftheEuropean Exchange RateMechanism(ERM)II,
whilemaintainingthecurrentcurrencyboardsysteminthecountry.
Expectationsfor2022includecontinuingprocessesforgradualeliminationoftheconsequncesofthe
COVID‐19pandemic,takingintoaccounttherisksrelatedtoglobaluncertaintiesduetotheemerging
geopoliticaltensionsfromtheconflictinUkraineanditspotentialeffects.TheestimatesoftheMinistry
ofFinanceareforrealGDPgrowthof3.44.8%fortheperiod2022‐2024,andthoseoftheBulgarian
NationalBankareof3.6‐4.5%fortheperiod2022‐2023.
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BANKINGSYSTEM
In2021,thebankingsysteminBulgariareportedincreasedresultsandstabledevelopment,drivenby
the gradual recovery of economic activity and consumer demand in the context of the ongoing
pandemic.Contributorswerethegoodpre‐criseskeyindicators,includinghighlevelsofliquidityand
capitaladequacywellabovetheregulatoryrequirements,whichcontributedtothecontinuationof
lending in line with market demand and maintaining confidence in the system. The processes of
integrationwiththeEuropeanregulatoryframeworkcontinuedtohaveanadditionalimpactonthe
developmentofbankingpolicies.Since2020BulgariaispartoftheBankingUnionthroughparticipation
intheSingleSupervisoryMechanism(SSM)andtheSingleRestructuringMechanism(SRM).
In order to further strengthen the system and ensure buffers against the negative effects of the
coronavirus,inJanuary2021theBulgarianNationalBankcontinuedsomeofthemeasuresaimedat
furtherincreasingthecapitalofbanks,includingthroughrequirementsforcapitalizationofprofits.
in%/changeinp.p.
2021 2020 2019 21/20 20/19
CET1ratio 21.66 21.69 19.04 (0.28) 2.65
Tier1capitalratio 22.04 22.10 19.50 (0.31) 2.60
Capitaladequacyratio
22.62 22.74 20.16 (0.38) 2.58
Leverageratio
10.61
1
10.74 10.55 (0.13) 0.19
Liquiditycoverageratio(LCR)
274.1 279.0 269.9 (4.9) 9.1
Loans/deposits
2
69.38 69.04 72.17 0.34 (3.13)
Return‐on‐equity(ROE)
8.93
1
5.31 11.63 3.62 (6.32)
Return‐on‐assets(ROA)
1.10
1
0.66 1.47 0.44 (0.81)
Non‐performingloansandadvances
3
4.60 5.65 6.48 (1.05) (0.83)
 Source:BulgarianNationalBank
Thetotalcapitalratioforthesystemamountedto22.62%bytheend‐2021(2020:22.74%),whilethe
CET 1 ratio to 21.66% (2020: 21.69%), as the indicators were significantly above the regulatory
requirements. Contributing factor to the dynamics was the higher growth in risk‐weighted assets,
comparedtothoseintherelevantcomponentsoftheownfunds.Theleverageratio,comparingTier1
capitaltothetotalon‐andoff‐balancesheetexposuresofbanks,was10.61%asofSeptember2021,
comparedto10.74%asof31.12.2020.
Withrespecttothereportedlevelsofgrowthinlendingandthecyclicalrisksontherealestatemarket,
duringtheyearBNBincreasedtwicethelevelofthecountercyclicalcapitalbufferfrom0.5%to1.0%
effectivefromOctober2021andto1.5%asofJanuary2023.DuringtheyeartheBNBannouncedits
annualreviewofthebufferforOtherSystemicallyImportantInstitutions(O‐SIIs)andidentifiedassuch
eightbanksforwhichindividuallevelsweresetintherangeof0.50%to1%for2021and2022.In2021,
thesystemicriskbufferremainedunchangedat3%ofbanks’riskexposuresinBulgaria.
Liquidityinthesystemremainedhigh,reflectingtheconsistentconservativeriskmanagementandthe
increaseddepositbase.Theliquiditycoverageratio(LCR),correlatingtheliquiditybuffersmaintained

1
Dataasof30September2021
2
Grossloansandadvances(withoutcentralbanksandcreditinstitutions)/deposits(withoutcreditinstitutions)
3
Non‐performingloansandadvances/grossloanandadvances.(Forcomparability,abroaddefinitionofloans
andadvanceshasbeenused,includingcashbalanceswithcentralbanksandotherdemanddeposits).
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bybanksagainstnetoutflowsoveraperiodof30calendardays,increasedto274.1%attheendof
2021(2020:279.0%),whichiswellabovetheminimumrequirementof100%.Theratioofliquidity
buffertobalancesheetassetsforthesystemwas30.6%attheendofDecember2021.
In2021,thebankingsystemrealizedanetprofitofBGN1,416million,comparedtoBGN815milliona
yearearlier.Anincreasewasreportedinallmainsourcesofincome,incl.inthenetinterestincome
andnetfeeandcommissionincome,aswellasdecreaseintheimpairmentcharges,whichreached
BGN594millionfortheperiod(2020:BGN876million).
BGNmillion/changein%
2021 2020 2019 21/20 20/19
Netinterestincome
2,757 2,649 2,746 4.1 (3.5)
Netfeeandcommissionincome 1,241 1,039 1,106 19.4 (6.1)
Administrativeexpenses
1,784 1,677 1,664 6.4 0.1
Impairment
594 876 431 (32.2) 103.4
Netprofit
1,416 815 1,675 73.7 (51.4)
 Source:BulgarianNationalBank
Netinterestincomefor2021increasedby4.1%toBGN2,757million(2020:BGN2,649million)against
abackdrop ofcontinuinglowinterest rates,whilenet feeandcommissionincome–toBGN1,241
million(2020:BGN1,039million),providingasolidcontributiontoprofitandforming27.9%ofthe
totaloperatingrevenuesofthesystem(2020:25.0%). Theachievedfinancialresults accounted for
returnonassets(ROA)of1.10%forthefirstninemonthsof2021(2020:0.66%)andreturnonequity
(ROE)of8.93%forthesameperiod(2019:5.31%)
Totalbalancesheetassetsincreasedby9.2%YOYtoBGN135,410millionasofDecember2021(2020:
BGN124,006million).Loansandadvanceshadapredominantshareinthebalancesheetstructureat
58.2%oftotalassets(2020:58.9%),followedbycashandbalanceswithcentralbanks–21.0%(2020:
21.9%) and investments in securities at 16.7% (2020: 14.6%), which included mainly government
securities.
Lendingactivityin2021increasedwithmorepronounceddynamicsinhouseholds,comparedtonon‐
financialcorporations.Residentialmortgageloansincreasedby15.0%toBGN15,815million(2020:
BGN13,752million),whileconsumerloans–by11.0%toBGN14,304(2020:BGN12,882million)at
theendofDecember2021.Loanstonon‐financialcorporationsretainedtheirmajorshareat53.1%of
totalloanstocustomers,reachingBGN40,286million(2020:BGN38,042million).
Theshareofnon‐performingloansandadvancescontinuedtodecrease,reaching4.60%ofgrossloans
and advances as of December 2021 (2020: 5.65%). For comparability with previous periods it is
calculatedusingabroaddefinitionofloansandadvances,includingcashbalanceswithcentralbanks
andotherdemanddeposits.Loanstonon‐financialcorporationsaccountedforthelargestshareinthe
structureofnon‐performingloans(63.7%),followedbyloanstohouseholds(33.8%)andotherfinancial
corporations(2.4%).
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BGNmillion/changein% 2021 2020 2019 21/20 20/19
Assets
135,410 124,006 114,201 9.2 8.6
Loanstonon‐financialcorporations 40,286 38,042 36,573 5.9 4.0
Loanstoindividuals,including:
29,468 25,882 24,193 13.9 7.0
Mortgageloans
15,815 13,752 12,487 15.0 10.1
Consumerloans
14,304 12,882 12,427 11.0 3.7
Depositsfromnon‐financialcorporations
34,374 31,701 28,150 8.4 12.6
Depositsfromindividuals
68,107 62,636 57,616 8.7 8.7
 Source:BulgarianNationalBank
In2021,theapplicationofpreparedbytheAssociationofBanksinBulgaria(ABB)andapprovedby
BulgarianNationalBankProcedurefordeferralandsettlementofpaymentsduetobanksandtheir
financialinstitutionsubsidiariesinconnectionwiththeCOVID‐19pandemiccontinuedaccordingtothe
termsandconditionsofitsimplementation.Thedocumentconstitutesanon‐legislativemoratorium
within the meaning of the European Banking Authority (EBA) Guidelines on legislative and non‐
legislativemoratoriaonloanrepaymentsappliedinthelightoftheCOVID‐19crisis(EBA/GL/2020/02),
accordingtowhichtheapplicationofthegeneralpaymentmoratoriuminitselfshouldnotleadto
reclassificationoftheexposureasforborne(eitherperformingornonperforming).Asof31December
2021,themoratoriumwasappliedtodeferalsontheamountofBGN8,255million,representing10.9%
ofthesystem'sgrossloanportfolio.Ofthese,BGN6,481millionwereexposurestobusinessesand
BGN1,774milliontohouseholds.
In2021,borrowedfundsinthebankingsystem(excludingcreditinstitutions)continuedtheirupward
trend,growingby8.6% to BGN 109,365 million as of December 2021 (2020: BGN 100,671 million)
despitethelowinterestrateenvironment,reflectingtheconfidenceinthesystemanduncertaintyof
theenvironment.Anincreasewasreportedbothindepositsofnon‐financialcorporations(by8.4%to
BGN34,374million)andofhouseholds(by8.7%toBGN68,107million),retainingadominantshareof
62.3%ofallattractedfunds.Inthecurrencystructureofborrowedfunds,theshareofBGNdeposits
increased to 63.7% as of December 2021 (2020: 61.9%) at the expense of EUR deposits, which
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decreasedto29.2%(2020:31.0%),andthoseinothercurrenciesremainedunchangedat7.1%(2020:
7.1%).
Duringtheyear,thedownwardtrendininterestratescontinuedinlinewiththedynamicsintheEU
andEurozonecountries.In2021,interestratesondeposits(newbusiness
4
)ofhouseholdsandnon‐
financial corporations fell on average (volume weighted) to 0.06% and ‐0.17%, respectively (2020:
0.09%and‐0.04%).Adecreasewasalsoreportedininterestratesonloans(newbusiness
5
):fornon
financialcorporations–downto2.60%onaveragefortheperiod(2020:2.91%),formortgageloans–
to2.71%(2020:2.88%)andforconsumerloans–to8.08%(2020:8.20%).
AttheendofDecember2021,therewere25creditinstitutionsoperatinginthecountry,including7
branchesofforeignbanks,astheconsolidationprocessesinthesystemcontinued,followingtheglobal
trends for demanding optimizations in the structure and efficiency of banking institutions on the
backboneofintensecompetitionandpressurefromnewprovidersoffinancialservices.
Thesignificantbankinginstitutions(accordingtotheECBcriteria)inthecountryaccountedfor66.1%
ofbankassetsasofSeptember2021,thelesssignificantbankinginstitutionsfor30.6%,whilethe
branchesofforeignbanks–3.3%
Amongthemainchallengestobanksremaindealingwiththeuncertainties–politicalandeconomic,
caused by the international circumstances, overcoming the consequences of COVID‐19 pandemic,
developmentswithrespecttodigitalizationandcybersecurity,aswellasthevolumeofregulations
affectingthecompetitiveadvantagesofbanks,incl.theMRELrequirementsandthosewithrespectto
sustainability(ESGfactors).
REGULATORYFRAMEWORKDEVELOPMENTS
In2021,anumberofregulatorychangeswererealized,withmoreimportantbeingthefollowing:
Atthebeginningoftheyear,changesweremadetotheLawontheRecoveryandResolutionofCredit
InstitutionsandInvestmentFirms,transposingtherequirementsofDirective(EU)2019/879(BRRDII).
The changes introduced minimum requirements for own funds and eligible liabilities (MREL),
calculatedindividuallyforeachbankasapercentageofthetotalriskexposureamount(TREA)andthe
leverageratioexposuremeasure(LRE),withadeadlineforreachingthesetminimumrequirementsby
1January2024
Changes in the Law on Credit Institutions harmonized the possibilities for the regulator to impose
additional capital requirements on credit institutions, as wellastoissuerecommendationsfor
additionalequityinordertocoverlossesinstressfulsituations.Inthisregard,anewOrdinanceNo.8
oftheBNBonCapitalBuffers,theCombinedBufferRequirement,RestrictionsonDistributionsandthe
Guidance on Additional Own Funds was adopted, which also regulates the leverage ratio buffer
requirement.
In2021,takingintoaccountthedevelopmentofinnovativeschemesofpayment,amendmentswere
madetotheLawonPaymentServicesandPaymentSystems.Regulatedwerethesocalled“instant
payments,whichareperformedundertheSEPAInstantCreditTransfer scheme of the European
PaymentsCouncil.
Duringtheyear,changesweremadetoOrdinanceNo.7oftheBNBon the Organization and Risk
Management of Banks, harmonizing the requirements regarding materiality thresholds for credit

4
TermdepositsinBGNupto1year
5
LoansinoriginalmaturityinBGN
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obligationspastdue,aswellastheprovisionsformanaginginterestrateriskinthebankingbookand
outsourcingrisk.
ChangeswerealsoadoptedtoOrdinanceNo.4oftheBNBontheRequirementsforRemunerationsin
Banks,furtherregulatingthepersonsfallingwithinthescopeoftheremunerationpolicy,aswellas
introducing exemptions from requirements for deferral, retention or payment of variable
remunerationininstrumentsinaccordancewiththeprinciplesofproportionality.TheEBAGuidelines
onsoundremunerationpoliciesunderDirective2013/36/EU(EBA/GL/2021/04)werealsorevised.
Duringtheperiod,OrdinanceNo.21oftheBNBontheMinimumRequiredReservesMaintainedwith
theBulgarianNationalBankbyBankswasamended,changingthedefinitionofexcessreserves,which
isassumedtobeanyexcessofholdingsinreserveassetsoverthe required amount of minimum
requiredreserves.
Changesweremadewithaviewtorefiningtextsandoptimizingprocessesconcerningthecentralized
registersmaintainedbytheBNB,regulatedinOrdinanceNo.22ontheCentralCreditRegisterand
OrdinanceNo.12ontheRegisterofBankAccountsandSafeDepositBoxes.
In2021, the developmentandimprovementcontinuedof theregulatoryframeworkgoverningthe
requirementsfortheactivitiesofpubliccompaniesandotherissuersofsecurities.AnewOrdinance
No.2oftheFSCwasadoptedontheinitialandsubsequentdisclosureofinformationinpublicoffering
ofsecuritiesand admission of securities to trading onaregulatedmarket.Thechangesstemfrom
amendmentstothePublicOfferingofSecuritiesAct(POSA),introducingintonationallawmeasures
fortheimplementationofRegulation(EU)2017/1129ontheprospectuses.
In2021,theEuropeanlegalframeworkgoverningtheactivitiesofcreditinstitutionswassupplemented
andfurtherdevelopedwithrevisedGuidelinesoftheEuropeanBankingAuthority(EBA),whichwere
adopted by the BNB for implementation in the country. Revised were the Guidelines on internal
governanceunderDirective2013/36/EU(EBA/GL/2021/05),theGuidelinesontheassessmentofthe
suitability of members of the management body and key function holders (EBA/GL/2021/06), the
Revised Guidelines on major incident reporting under Directive (EU) 2015/2366 (PSD2)
(EBA/GL/2021/03),aswellastheGuidelinesoncustomerduediligenceиfactorsthatfirmsshould
consider when assessing the money laundering/terrorist financing risk associated with a business
relationshiporoccasionaltransaction.
WithaviewtomeetingtheobjectivesoftheEuropeanUnionforimplementation of the UN 2030
AgendaforSustainableDevelopment,aswellastoachievingclimateneutralityby2050,in2021the
environmentalregulatoryframeworkcontinuedtoevolve.
In early 2021, the implementation began of Regulation (EU) 2019/2088 on sustainability‐related
disclosuresinthefinancialservicessector(„SustainableFinanceDisclosureRegulation“),introducing
harmonizeddisclosurerequirementsontheintegrationofsustainabilityrisksintoinvestmentdecision‐
makingandinvestmentadvice.Duringtheyear,delegatedregulationssupplementingRegulation(EU)
2020/852onthetaxonomywereadopted,specifyingthecontentandpresentationofinformationto
be disclosed by undertakings concerning environmentally sustainableeconomic,aswellasthe
technicalscreeningcriteriafordeterminingtheconditionsunderwhichaneconomicactivityqualifies
ascontributingsubstantiallytoclimatechangemitigationorclimatechangeadaptation.
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MISSIONANDDEVELOPMENTPRIORITIES
First Investment Bank AD aspires to continue to be one of the best banks in Bulgaria,
recognized as a rapidly growing, innovative, customer‐oriented bank, offering outstanding
productsandservicestoitscustomers,ensuringexcellentcareers for its employees, and
contributing to the community. The Bank shall continue to develop high‐technological
solutionsprovidingitscustomerswithopportunitiesforbankingfromanyplacearoundthe
worldatanytime. 
Formoreinformationseesection„Developmentpriorities“.
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FIBANKPROFILE
CORPORATESTATUS
FirstInvestmentBankisajointstockcompany
registeredwithSofiaCityCourtpursuanttoaruling
dated8October1993.Since28February2008the
BankhasbeenregisteredintheCommercial
RegisteroftheRegistryAgency.
First Investment Bank is a public company
registeredintheCommercialRegisterofSofiaCity
Court by a decision dated 4 June 2007 and in the
registerofpubliccompaniesandotherissuersheld
bytheFinancialSupervisionCommissionbya
decisiondated13June2007.
The Bank owns a universal banking license for
domestic and international operations. First
Investment Bank is a licensed primary dealer in
government securities and it is a registered
investmentintermediary.
PARTICIPATIONSAND
MEMBERSHIPS
AssociationofBanksinBulgaria
BulgarianStockExchangeAD
CentralDepositoryAD
BORICAAD
MasterCardInternational
VISAInc.
S.W.I.F.T.
FactorsChainInternational
MARKETPOSITION
6
Fifthinassets
Sixthinlending
Fourthincorporatelending
Fifthinconsumerloans
Sixthinmortgageloans
Fifthindeposits
Fifthindepositsfromindividuals
MARKETSHARE
7
8.32%ofbankassetsinBulgaria
9.34%ofloansinthecountry
10.84%ofcorporatelending
8.56%ofconsumerlending
6.37%ofmortgagelending
8.69%ofdepositsinthecountry
10.27%ofdepositsfromindividuals
Amongtheleadingbanksinthecardbusiness.Amongtheleadingbanksinpaymentservices,
includinginternationalpaymentsandtradetransactions

6
MarketpositionsaredeterminedbasedonunconsolidateddatafromtheBNB
.
7
MarketsharesaredeterminedbasedonunconsolidateddatafromtheBNB
.
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CORRESPONDENTRELATIONS
Fibankhasawidenetworkbuiltupofcorrespondentbanks,throughwhichitperformsinternational
paymentsandtradefinancingoperationsinalmostallpartsofthe world. The Bank executes
internationaltransfersinforeigncurrency,andissueschequesandperformsdifferentdocumentary
operations. Fibank is a respected, reliable and fair partner, which has built over the years a good
reputationamonginternationalfinancialinstitutionsandgainedvaluableexperienceandknow‐how
fromitsnumerousbusinesspartners,investors,customersandcounterparties.
BRANCHNETWORK
Asat31December2021theGroup
ofFirstInvestmentBankhadatotal
of 141 branches and offices: 126
branches and offices, including a
HeadOffice,coveringtheterritoryof
Bulgariaandaforeignbranchin
Cyprus,aswellasaHeadOfficeand
14 branches of the subsidiary bank
FirstInvestmentBank‐AlbaniaSh.a.
inAlbania.
Fibank maintains diversification of
the distribution channels, which
constantly enhance in accordance
withtechnologicaldevelopmentand
customerneeds.
Forfurtherinformationregardingthebranchnetwork,seesectionDistributionchannels”,aswell
assection“Businessreviewofsubsidiarycompanies”.
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SUBSIDIARIES
Asat31December2021,FirstInvestmentBankADhadtwelvesubsidiarycompanies:FirstInvestment
Bank‐AlbaniaSh.a.(100%),DinersClubBulgariaAD(94.79%),FiHealthInsuranceAD(59.10%),MyFin
EAD(100%), FirstInvestmentFinanceB.V.(100%), DebitaOOD(70%),RealtorOOD–inliquidation
(51%), Balkan Financial Services EAD (100%), Creative Investment EOOD (100%), Turnaround
ManagementEOOD–inliquidation(100%),LegaSolutionsEOOD(100%)andAMCImotiEAD(100%).
Asof31.12.2021,thefollowingcompanieswereincludedintheconsolidatedfinancialstatementsof
theGroupofFirstInvestmentBank:FirstInvestmentBank‐AlbaniaSh.a.,DinersClubBulgariaAD,Fi
HealthInsuranceAD,andFirstInvestmentFinanceB.V.Theremainingsubsidiarieswerenotincluded
intheconsolidatedfinancialstatements,astheywereconsideredimmaterialtothefinancialposition,
financial results and cash flows of the Group for the year ended 31.12.2021. The assessment for
consolidationofsubsidiariesisreconsideredateachreportingdate.
In2021,thecapitalofthesubsidiaryMyFinEADwasincreasedfromBGN1milliontoBGN2millionin
ordertodevelopitsactivityandoffernewservicestocustomers
Duringtheyear,decisionsweremadetoterminatetheactivityofthesubsidiariesRealtorOODand
Balkan Financial Services EAD and liquidation proceedings were opened for these companies. In
January2022,pursuanttothedecisiontoclosethesubsidiaryTurnaroundManagementEOOD,the
companywasdeletedfromtheCommercialRegister.
For further information regarding subsidiary companies, see section Business review of subsidiary
companies”,aswellasNote36“Subsidiaries”oftheConsolidatedFinancialStatementsfortheyear
ended31December2021.
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AWARDS2021
FirstInvestmentBankwasawardedasDigitalBankoftheYear
Bulgaria by the international Global Brands Magazine for its
contributiontothedevelopmentofinnovationsandensuringa
secureandreliabledigitalbankingsystem.
Foryetanotheryear,FibankwontheFavoriteBrandawardand
thefirstplaceintheFinancialInstitutionscategoryoftheMyLove
Marksconsumerrating.
Fibank received the Golden Heart Award of Business Lady
Magazineforitsconsistentpolicyinthefieldofcorporatesocial
responsibility.
In2021,thesubsidiaryMyFinEADreceivedabrandrecognition
award and was a finalist in the Green Planet category of the
annualawardsforcharityandcorporatesocialresponsibilityheld
byBusinessLadymagazine.
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FIRSTINVESTMENTBANK:DATESANDFACTS
1993
FirstInvestmentBankwasestablishedon8October1993inSofia.
FibankwasgrantedafullbankinglicenseforcarryingoutoperationsinBulgariaandabroad.
1994‐
1995
TheBankdevelopedandspecializedinservicingcorporateclients.
1996
FirstInvestmentBankwasthefirstinBulgariatoofferservicesenablingbankingfromhomeorfromthe
office.
Fibankwasthefirstbanktoreceivea5‐yearloanfromtheEuropeanBankforReconstructionand
Developmentforfinancingsmallandmedium‐sizedenterprisesinBulgaria.
1997
TheBankstartedissuingCirrus/Maestrodebitcards,Eurocard/MastercardcreditcardsandtheAmerican
Expresscard.FibankwasthefirstBulgarianbanktoofferdebitcardswithinternationalaccess.
ThompsonBankwatchawardedFibankitsfirstcreditrating.
TheBankopeneditsfirstbranchabroad,inCyprus.
1998
Fibankobtaineditsfirstsyndicatedloanfromforeignbanks.TheBanknegotiatedfinancingfortheimport
ofinvestmentgoodsfromanumberofEUcountries,guaranteedbyexportinsuranceagencies.
1999
TheBanknegotiatedasyndicatedloanorganizedbyEBRDtothetotalamountofEUR12.5million.
First Investment Bank received a medium‐term loan for EUR 6.6 million from a German government
organizationforfinancingofBulgariancompanies.
TheBankopenedaforeignbranchinTirana,AlbaniaofferingbankingservicestoAlbaniancompaniesand
individuals.
2000
FirstInvestmentBankstarteddevelopingitsbusinessinthefieldofretailbanking.Depositsfromprivate
individualsgrew2.3‐fold.
2001
FibanklaunchedthefirstvirtualbankbranchinBulgaria,allowingcustomerstobankviatheInternet.
TheBankwasawardedtheprize“BankoftheYear”by‘Pari’(‘Money’)daily.
MayaGeorgieva(ExecutiveDirectorofFirstInvestmentBank),receivedtheprize“BankeroftheYear”from
‘Banker’Weekly.
2002 Fibankwasnamed“BankoftheClient“intheannualratingof‘Pari’daily.
2003
ProductsandservicestoindividualsbecamethefocusoftheBank’sactivities.Loanstoindividualsincreased
overfivetimesduringtheyear.
Fibankwasnamed“BankoftheClient”forthesecondtimeintheannualratingof‘Pari’daily.
2004
TheBankexpandeditsinfrastructure.Thebranchnetworkexpandedby27newbranchesandoffices,the
ATMnetworkmorethandoubled.
Fibankwasawardedtheprize“FinancialProductoftheYear”foritsMortgageOverdraftproduct.
2005
Fibankacquired80%ofthecapitalofDinersClubBulgariaAD.
TheBankissuedEurobondstotheamountofEUR200millionontheLuxembourgStockExchange.Fibank
wasalsothefirstBulgarianbanktoissueperpetualsubordinatedbonds.
MatthewMateev(DeputyChiefExecutiveDirectorofFirstInvestmentBank)wasawardedtheprize“Banker
oftheYear”by‘Banker’weekly.
2006
Fibankwasnamed“BankoftheClient”forthethirdtimeintheannualratingof‘Pari’daily.
FirstInvestmentBankreceivedasyndicatedloan,totheamount of EUR 185 million, organised by
BayerischeLandesbank,inwhich33banksparticipated.
TheBank’ssharecapitalwasincreasedfromBGN20milliontoBGN100millionbytransformingretained
profitsintonewshares.
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2007
FirstInvestmentBankrealizedthebiggestbankinginitialpublicofferingofsharesinBulgariaandbecamea
publiccompany.
„FibankMobile“–thefirstbankingmobileportalcreatedbytheBankwithusefulfinancialinformationfor
itscustomers,startedfunctioning.
FibankisamongthefirstbanksinBulgariatoimplementchiptechnologybyissuingcards.
FirstInvestmentBank–AlbaniaSh.a.wasissuedafullbankinglicenseinAlbania.
2008
FibankimplementedanewcentralizedandintegratedcorebankinginformationsystemFlexCube.
FibankreceivedasyndicatedloanintheamountofEUR65millionfrom11leadinginternationalbanks.
FibankbecamethefirstbankinBulgariatolaunchitsowncorporateblog.
FibankreceivedtheOSCARDSawardforinnovationinthecardbusiness.
2009
Fibankstartedofferingthesaleandredemptionofinvestmentdiamonds.
First Investment Bank offered a new Internet service “My Fibank,whichprovides
e‐statementsonbankaccountsandcreditcards.
2010
Fibankwelcomeditsonemillionthclient.
FirstInvestmentBanksignedanagreementwithIFCforcooperationinthefieldoftradefinance.
FibankwasthefirstBankinBulgariatooffercontactlesspaymentsusingthePayPasstechnology.
FibankacquiredacontrollinginterestinFIHealthADhealthinsurancefund.
2011
First Investment Bank was recognized as the Best Bank in Bulgaria in 2011 by the financial magazine
Euromoney.
NewExecutiveDirectorsoftheBankappointed–DimitarKostov,VassilChristov,SvetoslavMoldovansky.
MayaGeorgieva(ExecutiveDirectorofFirstInvestmentBank)receivedtheBankeroftheYear2011award
from“Banker”Weeklyformarketsustainabilityachievedandcustomerconfidenceearned
2012
Fibankwasgranted“BankoftheYear“awardfrom“BankoftheYear”Association,withthebestcomplex
performance.
TheBanksignedan agreement with theEuropeanInvestmentFundforthefinancingofSMEunderthe
JEREMIEinitiative.
VassilChristov,ExecutiveDirectorofFirstInvestmentBankwontheprestigiousaward“BankeroftheYear”
ofthe“Banker”Weekly
2013
FirstInvestmentBankADsignedanagreementwiththeHungarianMKBBankZrt.fortheacquisitionof
100%ofthesharesofMKBUnionbankEAD.
Fibankfinalizedtheissuanceofnewhybriddebt(twobondsemissions)tothetotalamountofEUR100
million,includedintheTierIcapital.
Clients were provided with the opportunity to purchase online products of investment gold and other
preciousmetals.
MayaOyfaloshwaselectedExecutiveDirectorofFirstInvestmentBankAD.
2014
ThemergerofUnionBankEADintoFirstInvestmentBankADwascarriedout, includingintegration of
operationalsystems,procedures,infrastructure,humanresources,productsandservices
Fibankovercamethepressureonthebankingsystemthankstoitssoundliquidity,highprofessionalism,as
wellastotheliquiditysupportreceivedpursuanttoECDecisionC(2014)4554/29.06.2014.
FibankwasawardedasthebestbankinthefieldofretailbankingbytheinternationalportalGlobalBanking
&FinanceReview.
2015
FirstInvestmentBankrealizedajointprojectwiththeIFCforupgradingFibanksriskmanagementand
corporategovernancesystemsinaccordancewiththeprinciplesoftheBaselCommitteeandtherecognized
internationalstandards.
ActivityReport2021
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A new independent member of the SupervisoryBoardwaselected: Mr.JyrkiKoskelo, an accomplished
professionalhavingextensiveexperiencewiththeIFC.
AneworganizationalstructureoftheBankwasadopted,furtherdevelopingthecontrolfunctions.
Withaviewtomaintaininganopenlineofcommunicationwithinvestorsandenhancing dialogue with
minorityshareholders,aClubofinvestorswascreated.
FirstInvestment Bank was distinguished by theglobalorganizationSuperbrands as the strongest brand
amongfinancialinstitutionsinBulgaria.
2016
AninnovativeplatformwaslaunchedforelectronicpaymentsusingNFC‐enabledmobiledevicesanddigital
bankcards.
TheBankrepaidtheliquiditysupportreceivedpursuanttoECDecisionC(2014)8959/25.11.2014.
Fibanksuccessfullypassedtheassetqualityreviewandthestresstestconductedinthecountry.
Newcontactlessdebitcardsforchildrenandteenagersweredeveloped.
2017
Fibank created its integrated e‐banking platform My Fibank, using a single customer service channel
(Omnichannel).
FirstInvestmentBankjoinedasdirectparticipantthePanEuropeanAutomatedClearingHouseSTEP2SEPA
CreditTransfer(SCT).
FibankupdateditscorebankinginformationsystembymigratingtoOracleFlexcube12.
Fibankdevelopeditsonlineconsumercreditservicesatwww.credit.fibank.bg.
2018
FirstInvestmentBankcelebratedthe25thanniversaryofitsfounding.
AnewSmartLadyprogramwaslaunchedinsupportofwomenentrepreneurs,mainlytargetingmicro,small
andmediumenterprises.
AsoftwareFibankTokenwasdevelopedasameansofsignatureand authentication in the electronic
bankingsystemoftheBank.
Aninnovativenew‐generationEvolvecreditcardwasdeveloped,combiningthreebrands(Fibank,Diners
ClubandMastercard)intoonepaymentinstrument.
FibanksignedaCOSME+agreementwiththeBulgarianDevelopmentBankforthefinancingofSMEs.
2019
FirstInvestmentBanksuccessfullyplacedahybridinstrument(bondissue)totalingEUR30million.
FibankwasamongtheleadingbankstojointheglobalSWIFTgpisolution,whichsignificantlyimprovesthe
speedandtraceabilityofcross‐bordertransfers.
Cardserviceswerefurtherdeveloped,withanemphasisondigitalcardsandpaymentsusingsmartdevices.
AcentralizedbackofficewasinitiatedintheBank'ssystem,its main purpose being to optimize the
efficiencyinservicingtheBank'scustomers.
FibankpassedtheassetqualityreviewandstresstestconductedbytheECBduringtheyear.
Initiativeswereundertakenaimedatenhancingfinancialliteracy,includingamongchildrenandteens.
2020
FirstInvestmentBanksuccessfullyincreaseditscapitalbyBGN195,424thousand.Newshareholdersofthe
BankbecametheBulgarianDevelopmentBankADwith18.35%andValeaFoundationwith7.87%.
FibankwasthefirstbankinBulgaria,whichallowedreschedulingofpaymentstoborrowersexperiencing
difficultiesinconnectionwiththestateofemergencyandtheCOVID‐19pandemic.
Newexecutivedirectorswereelected–NikolaBakalovandRalitsaBogoeva,aswellasnewChiefFinancial
Director–IankoKarakolev.
Fibanksupportedthefoundingofastartupcompanyinthefieldofpaymentservices:MyFinEAD,licensed
asanelectronicmoneycompanywithasharecapitalofBGN1million.
First Investment Bank signed agreements with the Bulgarian Development Bank and Fund of Funds in
supportofindividualsandSMEsforovercomingtheconsequencesfromtheCOVID‐19pandemic.
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HIGHLIGHTS2021
JANUARY
Videoconsultation:anewcustomerserviceregardingcreditproducts
forindividuals, available atwww.fibank.bg and throughMy Fibank
electronicbanking.
Newgoldandsilverheart‐shapedmedallionbars,producedbythe
SwissrefineryPAMPfollowingaconceptualdesignbyFibank.
Fibankextendedthedeadlineforcustomerrequestsfordeferralof
obligations under the moratoriumonloanrepaymentsrelatedtothe
COVID‐19pandemic.
FEBRUARY
ConsumerloanfromFibank:providedentirelyonlineforindividuals,alsofeaturingtheoption
forremotesigningofdocuments.
Bankemployeesfromaroundthecountrytookpartinthesecondedition of Fibank & Cook
Academy:aprojectconductedonlinewiththeparticipationofrenownedculinaryexperts.
FiHealthInsurancefurtherdevelopeditsproducts,includingbyofferingadditionalcoverageto
the"PeaceofMindwithFiHealth"policyincaseofunemployment.
MARCH
TheBankprovidedtheoptiontoremotelyapplyformortgageloans,availablethroughtheMy
Fibankmobileapplication.
Morefunctionalitieswereaddedtodigitalbanking,allowingtheuseofnewservicesandmaking
onlinepurchases.
Fibank'sSmart Lady program in supportofwomen entrepreneursand micro‐enterprises was
furtherdeveloped,withfundedprojectsexceedingBGN85million.
Diners Club Bulgaria carried out campaigns with retail chains to promote Diners Club card
payments.
APRIL
Fibankwasthefirstinthecountrytoofferinnovativesmartwatch
paymentsusingthe FitbitPayserviceanddigitizedcards issuedby
theBank.
A branch digitalization project was launched, involving electronic
signingofdocumentsinthebranchnetworkoftheBank.
Thenecessary organizationwas set up to implement sustainability
requirements taking into account the environmental, social, and
governance(ESG)factorsintheBank'sactivities,includinginrelation
to strategic planning, risk management framework, internal
governanceanddisclosure.
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MAY
TheratingagencyFitchRatingsconfirmeditscreditratingsassignedtoFirstInvestmentBank.
Theoptionwasprovidedforonlineopeningofacurrentaccountwithdebitcardthroughthe
Bank’snewlydevelopedportalhttps://smetka.fibank.bg/.
FibankintroducedanewBPM(BusinessProcessManagement)systemformanagingprocesses
inretaillending.
MyFinEADfurtherincreaseditsdigitalwalletfunctionalitiesbylaunchingnewservicesrelated
topersonalfinancemanagement(PFM),utilitypaymentsandonlineshopping.
JUNE
A regular annual general meeting of the shareholders of First
InvestmentBankwasheld.Themeetingdecidedtocapitalizethenet
profit for 2020 and elected a new independent member and
chairmanoftheAuditCommitteeoftheBank.
The Sustainable Lady Fund was set up, a joint initiative with
Mastercard as part of Fibank's Smart Lady program to support
innovativegreenprojectsforwomenentrepreneurs.
FibankwasamongthefirstbanksinthecountrytojointheRecovery
ProgramoftheFundManagerofFinancialInstrumentsinBulgariain
supportofmicroandSMEsaffectedbytheCOVID‐19outbreak.
JULY
DebitMastercardPlatinumwaslaunchedforthepremiumsegment,
offeringanumberofbenefitsincludingavirtualassistantapplication
(AskPLEEZ!)andconciergeservices.
NewfeatureswereaddedtoMyFibanke‐banking,includingonline
applicationforEasyLoanoverdrafts.
A new human resources management system was introduced,
enablingmoreefficienthumancapitalmanagementintheBank.
AUGUST
AregularmeetingwithminorityshareholderswasheldaspartoftheBank’sconsistentpolicy
fortransparency,opendialogueandprovidingfeedback.
Morefavorableconditionswereintroducedforthecreditcardcashbackprograminthepremium
segment,featuringreturnofupto1%ofthepaymentsmadeovera6‐monthperiod.
An initiative in support of people with short stature was implemented,aswellasactionsto
facilitatetheuseofATMterminalsoftheBankbyblindpeople.
Informationsecurityprocessesandsystemswereimproved,includingbyintroductionofanew
datacontrolsystem.
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SEPTEMBER
Anewsilvercoindedicatedtothe YearoftheTigerwaslaunched,
developedjointlywiththeNewZealandMint.
TheBankfurtherimproveditspoliciesinthefieldofinternal
governance,includingwithregardtothecompositionofcommittees
andcouncilstotheManagementBoard.
Fibankcontinuedtodevelopitsdebitcardsforchildrenandteensby
offering new competitive terms and including microcards and
paymentwearables.
OCTOBER
Newproductsweredevelopedforretailandbusinesscustomers:theGoldPortfolioandtheEco
Portfolio,linkedrespectfullytothepriceofgoldandtogreenbonds.
Fibankwasawardedby GlobalBrandsMagazineforitscontributiontoinnovationand digital
banking,strengtheneditsimageasaninternationallyrecognizeddigitalbank.
FirstInvestmentBankwasamongthepilotbankstojointheBlinkschemeforinstantpayments
inBGNoperatedbyBORICAAD.
NOVEMBER
First Investment Bank offered the Gold Account: an innovative
productforpurchase,saleandkeepingofdematerializedgold(XAO).
AnagreementwassignedwiththeFundofFundsforgrantingloans
tofarmersundertheFinancinginRuralAreasfinancialinstrument.
MyCardwaslaunched:anewvirtualcreditcardwithpre‐approved
credit limit, issued entirely online through the My Fibank mobile
application.
DECEMBER
Newcreditproductsforbusinesscustomersweredeveloped:Green
Transport,GreenEnergy‐FreeMarketandGreenEnergy‐OwnUse,
inimplementationofsustainabledevelopmentinitiatives.
Two tranches were successfully subscribed of the Bank's one‐year
programforissuanceofhybridinstrumentswithatotalamountofup
toEUR100million,eligibleforadditionalTier1capital.
AdecisionwasmadetomovetheheadquartersoftheBanktoSofia
TechOne,anewandmodernbuildingcertifiedforsustainabilityas
ExcellentundertheBREEAM.
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FINANCIALREVIEW
KEYINDICATORS
2021 2020 2019 2018 2017
Financialindicators(BGNthousand)
Netinterestincome 282,465 249,678 246,714 267,088 260,926
Netfeeandcommissionincome 123,505 99,192 106,774 97,111 102,146
Nettradingincome
15,742 12,531 15,378 10,809 15,326
Totalincomefrombankingoperations
434,970 373,709 443,484 391,329 406,589
Administrativeexpenses
(192,083) (193,807) (220,448) (212,066) (204,698)
Impairment
(125,663) (98,707) (119,730) (83,378) (78,850)
Groupprofitaftertax
Earningpershare(inBGN)
111,408
0.74
45,517
0.36
137,922
1.25
171,546
1.56
92,245
0.84
Balance‐sheetindicators(BGNthousand)
Assets 11,897,221 11,335,420 10,660,175 9,586,681 8,921,198
Loansandadvancestocustomers 6,653,944 6,312,887 6,017,137 5,716,062 5,162,907
Loansandadvancestobanksandfin.inst.
87,456 106,111 79,618 125,483 54,402
Duetoothercustomers
9,973,631 9,542,276 9,104,021 8,342,691 7,583,819
Otherborrowedfunds
120,002 103,649 109,348 121,120 127,493
Hybriddebt
320,733 267,579 267,615 208,786 208,786
TotalGroupequity
1,319,842 1,216,420 978,917 846,272 947,350
Keyratios(in%)
Capitaladequacyratio
20.84 21.28 18.34 16.15 15.89
Tier1capitalratio 20.72 21.15 18.28 16.15 15.87
CET1ratio
17.33 17.72 14.65 13.30 12.87
Leverageratio
12.75 13.45 11.84 11.08 11.28
Liquidassets/depositsfromcustomers
29.46 30.90 28.61 26.50 25.91
Liquiditycoverageratio(LCR)
256.37 257.17 221.64 269.21 334.85
Netstablefinancingratio(NSFR)
139.81 134.47 132.74 135.45 136.43
Netloans/depositsratio
Return‐on‐equity(aftertax)
Return‐on‐assets(aftertax)
66.72
8.85
0.96
66.16
4.22
0.42
66.09
15.12
1.38
68.52
19.24
1.87
68.08
10.24
1.03
Costofrisk
1.75 1.44 1.83 1.55 1.37
Netinterestincome/totalincomefrom
bankingoperations
64.94 66.81 55.63 68.25 64.17
Cost/incomeratio
43.40 56.34 44.58 46.46 53.01
Resources(innumbers)
Branchesandoffices
141 149 158 168 166
Staff 2,867 2,910 2,825 2,868 3,221
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SUSTAINABLEDEVELOPMENT
Thefactorsrelatedtoclimatechangeandsustainabledevelopment(ecologica,socialandgovernance
‐ESG),hasincreasingreflectiononbusinessactivitiesandleadtochangesinbusinessmodels.Their
implementation in all processes is fundamental for the long‐term development of the Bank. It is
extremelyimportantalsoforadequateresponsetomarketexpectations,supportofclientsandthe
community as a whole. In 2021, First Investment Bank undertook important steps (organization,
roadmap) for implementing the requirements, reflecting ESG factors in the activity, its strategic
planning and business strategy, risk manadement framework and internal governance. For more
informationseesection„Sustainabledevelopment“.
CREDITRATING
FirstInvestmentBankhaspublicratingsissuedbytheinternationalratingagencyFitchRatings.InMay
2021,FitchRatingsfullyaffirmedthecreditratingsofFirstInvestmentBankasfollows:long‐termrating
“B”withanegativeoutlook,short‐termrating“B”,viabilityrating“b”,supportrating“5”andsupport
ratingfloor“NF”(NoFloor).
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FINANCIALRESULTS
In 2021, the Group of First Investment Bank reported increased financial results and sustainable
developmentinthecontextoftheongoingCOVID‐19pandemicanditsconsequences.TheGroupprofit
aftertaxincreasedtoBGN111,408thousandcomparedtoBGN45,517thousandayearearlier,asa
resultofhigheroperatingincomeandthedevelopmentofcreditpolicies,aswellasoptimizationof
administrativecosts.Totalincomefrombankingoperationsincreased to BGN 434,970 thousand
(2020:BGN373,709thousand)withanincreaseinallmainsourcesofincome.Thereturnonequity
(aftertax)reached8.85%,andthereturnonassets(aftertax)–0.96%.
In 2021, net interest income increased to BGN 282,465 thousand (2020: BGN 249,678 thousand),
remainingthemainsourceofincomefortheGroupandaccountingfor64.9%oftotaloperatingincome
(2020: 66.8%). Fibank's operations abroad formed 5.4% of the Group's net interest income (2020:
6.5%), reflecting the development of the activity of the subsidiary Bank in Albania.Forfurther
information regarding First Investment Bank – Albania Sh.a., see section Business review of the
subsidiarycompanies“.
Forthereportingperiod,interestincomeincreasedtoBGN334,310thousand(2020:BGN313,863
thousand),asanincreaseinallmajorbusinesssegments,incl.thehouseholdssegment(2021:BGN
135,633thousand;2020:BGN130,289 thousand)andof enterprises
8
,incl.largeenterprises(2021:
BGN88,623thousand;2020:BGN85,815thousand),smallandmiddleenterprises(2021:BGN60,647
thousand;2020:BGN58,611thousand)andmicroenterprises(2021:BGN23,975thousand;2020:BGN
15,086 thousand). An increase was also reported in the debt instrument investments (2021: BGN
25,088thousand;2020:BGN23,434thousand),usedasanadditionalsourceofinterestincome.
Ininterestexpensesthetrendfromthepreviousyearswaspreserved,withadecreasereportedin
expenses on customer deposits: BGN 14,045 thousand compared to BGN 30,268 thousand a year
earlier.DuringtheyearFirstInvestmentBankmaintainedinterestratesondepositproductsinline
withthemarketconditionsandcompetitiveenvironment,aswellaswiththehighliquiditylevels.An

8
AccordingtoCommissionRecommendation2003/361/ECof6May2003concerningthedefinitionofmicro,
smallandmedium‐sizedenterprisesdeterminedonthebasisofannualturnoverasfollows:microenterprises‐
uptoBGN3.9million;smallenterprises‐uptoBGN19.5million;medium‐sizedenterprises‐uptoBGN97.5
million.
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increasewasreportedininterestexpensesonhybriddebt(2021:BGN27,634thousand;2020:BGN
27,541thousand),aswellasonassets(2021:BGN8,712thousand;2020:BGN5,026thousand),which
includemainlyexpensesrelatedtoexcessreservesandonnostroaccounts,heldinforeignbanks.The
netinterestmarginoftheGroupamountedto3.27%fortheperiod.
Net fee and commission income for 2021 amounted to BGN 123,505 thousand compared to BGN
99,192thousandforthepreviousyear,forming28.4%oftotalincomefrombankingoperationsforthe
Group(2020:26.5%)andprovidingasolidcontributiontooperatingprofit.Fibank'soperationsabroad
formed11.4%ofnetfeeandcommissionincome(2020:8.4%).Anincreasewasreportedinallmajor
sources of income, incl. payment transactions (2021: BGN 24,877 thousand; 2020: BGN 19,787
thousand), customer accounts (2021: BGN 39,772 thousand; 2020: BGN 34,766 thousand), card
services(2021:BGN37,917thousand;2020:BGN32,406thousand),lettersofcreditandguarantees
(2021: BGN 3,466 thousand; 2020: BGN 2,412thousand), as well as for other services (2021: BGN
43,177thousand;2020:BGN31,436thousand),includingsuchrelatedtocreditactivity.Theincrease
wasinfluencedbytheconsistentpolicyandactionsfordevelopmentinthefieldofcross‐sellingand
stimulatingthecommissionincome,aswellastheexpandedcustomerbaseandincreasedcollection
offees.
For2021,nettradingincomeamountedtoBGN15,742thousand(2020:BGN12,531thousand),the
increasemainlyduetohigherincomefromforeigncurrencytransactions,whichamountedtoBGN
15,606thousandBGN,comparedtoBGN12,719thousandayearearlier.Netincomewasalsoreported
indebtandequityinstrumenttransactions,totalingBGN136thousandfortheperiodcomparedtonet
expenses of BGN 188 thousand for the previous year. The relative share of net trading income
remainedinsignificantat3.6%oftotalincomefrombankingoperationsoftheGroup(2020:3.4%).
The other net operating revenues amount to BGN 13,258 thousand, compared to BGN 12,308
thousand the year earlier, as the increase was mainly due to higher income from management of
assignedreceivables(2021:BGN3,075thousand;2020:BGN162thousand)asaresultofthesalesof
portfolios of non‐performing exposures realized during the year,aswellashigherincomefrom
transactionsandrevaluationsofgoldandpreciousmetals.
Over the year, administrative expenses decreased to BGN 192,083 thousand, compared to BGN
193,807thousandayearearlier,influencedmainlybylowercostsforexternalservices(2021:BGN
50,832thousand;2020:BGN54,926thousand),foradvertising(2021:BGN8,944thousand;2020:BGN
10,298thousand)andfordepreciationofproperty,plantandequipment(2021:BGN12,201thousand;
2020:BGN13,165thousand),asaresultofmeasurestakentooptimizetheefficiencyofoperations.
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Atlevelsclosetothepreviousyearremainedthecostsofdepreciationofright‐of‐useassets(2021:
BGN35,089thousand;2020:BGN35,011thousand),aswellasthoserelatedtotelecommunications,
softwareandothercomputersupport(2021:BGN13,146thousand;2020:BGN12,665thousand).An
increasewasreportedinpersonnelcosts(2021:BGN71,871thousand;2020:BGN67,742thousand),
aspartoftheconsecutiveactionstoestablishtheBankasapreferredemployerandtoretainqualified
staffandkeyemployees.Fortheperiod,cost/incomeratiodecreasedto43.40%onaconsolidated
basis(2020:56.34%).
During the year additional write‐downs were made on loans, off‐balance sheet commitments and
other investments, amounting to BGN 160,998 thousand, while BGN 35,335 thousand impairment
losseswerereversed.Asaresult,netimpairmentfor2021amountedtoBGN125,663thousand(2020:
BGN98,707thousand).Formoreinformationseethe“RiskManagementsection.
Fortheperiod,theGroupofFirstInvestmentBankreportedotherincome(net)intheamountofBGN
7,608 thousand, compared to net expenses of BGN 29,696 thousandayearearlier,whichwas
influenced by the reported additional income in connection with the revaluation of investment
propertyintheamountofBGN30,340thousand.Thispositionincludedalsocontributionsmadeto
guaranteeschemes,includingdepositinsurancefunds,forrestructuringandinvestorcompensation
(2021:BGN23,710thousand;2020:BGN35,945thousand).
FormoreinformationseetheConsolidatedFinancialStatementsfortheyearendedDecember31,2021.
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BALANCESHEET
In2021,thetotalassetsoftheGroupofFirstInvestmentBankincreasedby5.0%toBGN11,897,221
thousand, compared to BGN 11,335,420 thousand a year earlier. The dynamics reflected the
developmentof the lending portfolio,the optimization of balancesheetitemsandtheincreaseof
borrowedfundsinlinewiththechangesintheexternalenvironmentandmarketconditions.Fibank
maintaineditsleadingpositionamongbanksinthecountry,rankingfifthintermsofassets(2020:fifth)
bytheendof2021,withamarketshareof8.32%onanindividualbasis(2020:8.70%).
InthestructureoftheGroup'sassets,loansandadvancestocustomersretainedtheirmajorshareat
55.9%oftotal assets (2020:55.7%),followedbycash and receivablesfrom centralbanksat16.6%
(2020:18.8%)andinvestmentsinsecuritiesat14.1%(2020:11.4%).Theshareofrepossessedassets
weredown to3.9%(2020:6.3%)at theexpenseofinvestment property (2021: 6.2%; 2020: 3.7%),
whichareestimatedthatcangenerateadditionalprofitabilityfortheGroup.Theloan/depositratio
amountedto66.7%,inaccordancewiththeconservativeriskmanagementpolicy.
CashandreceivablesfromcentralbanksdecreasedtoBGN1,970,814thousandcomparedtothelevels
ofthepreviousyear(2020:2,133,197thousand)asaresultmainlyofadecreaseinreceivablesfrom
central banks (2021: 1,499,754 thousand BGN; 2020: BGN 1,655,521 thousand), as well as on the
current account balances with foreign banks (2021: BGN 206,145 thousand; 2020: BGN 288,580
thousand).FirstInvestmentBankmanageditscashaccordingtocustomerneedsandwithaviewto
maintainingoptimalreturns.Attheendof2021,cashonhandamountedtoBGN261,999thousand
comparedtoBGN189,096thousandayearearlier.
LoansandadvancestobanksandfinancialinstitutionsamountedtoBGN87,456thousandattheend
oftheperiod(2020: BGN106,111thousand),asadecreasewasreportedinreceivablesfromlocal
banks and financial institutions (2021: BGN 22,208 thousand; 2020: BGN 39,596 thousand) and to
lesserdegreeinthosefromforeignbanksandinstitutions(BGN2021:65,248thousand;2020:BGN
66,515thousand).
ThesecuritiesinvestmentportfoliooftheGroupincreasedtoBGN1,673,781thousandattheendof
theyear(2020:BGN1,292,641thousand),managedaccordingtomarketconditionsandwithaview
to generating additional income, while maintaining proper balance between risk and return. An
increasewasreportedinallmajortypesofinstruments,incl.Bulgariangovernmentsecurities(2021:
BGN582,382thousand;2020:BGN442,529thousand)andforeigngovernments(2021:BGN620,878
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thousand;2020:BGN561,735thousand),aswellasbondsandnotesissuedbyforeignbanks(2021:
BGN 124,057 thousand; 2020: BGN 24,011 thousand) and by the enterprises {2021: BGN 317,559
thousand;2020:BGN236,974thousand).
InaccordancewiththerequirementsregardingbusinessmodelsandtheIFRS9criteriaforclassification
andvaluationoffinancialassetsintheBank'sportfolios,BGN1,088,904thousandofthesecurities
portfolio are measured at fair value through other comprehensive income (2020: BGN 825,882
thousand),BGN268,738thousand–atfairvaluethroughprofitorloss(2020:BGN266,929thousand),
andBGN316,139thousand–atamortizedcost(2020:BGN199,830thousand).
Asof31December2021,Fibank'soperationsabroadformed9.3%oftheassets(2020:4.9%)and11.1%
oftheliabilities(2020:8.4%)oftheGroupincompliancewiththedevelopmentoftheactivityofthe
subsidiary bank in Albania and its priority focused on the retailbankingsegmentandsmalland
medium‐sizedenterprises.ForfurtherinformationregardingFirstInvestmentBank–AlbaniaSh.a.,see
section“Businessreviewofthesubsidiarycompanies“.
Repossessed assets decreased to BGN 459,853 thousand (2020: BGN 713,619 thousand) at the
expenseofinvestmentproperties(2021:BGN732,850thousand;2020:BGN414,021thousand),asa
resultoftransferredduringtheyearrepossessedassetsintheamountofBGN290,975thousand,as
wellasrevaluationmadeduringthetransferintheamountofBGN30,340thousand.Fortheperiod
propertiessoldintheamountofBGN2,683thousandwerewrittenoff.
Other assets of the Group amounted to BGN 129,548 thousand (2020: BGN 110,002 thousand),
including deferred expenses,goldand other receivables. The rightofuseassetsamountedtoBGN
92,169thousandattheendoftheyear(2020:BGN154,080thousand).
FormoreinformationseetheConsolidatedFinancialStatementsfortheyearendedDecember31,2021.
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LOANPORTFOLIO
LOANS
In 2021, the net loan portfolio of the Group of First Investment Bank increased by 5.4% to BGN
6,653,944 thousand (2020: BGN 6,312,887 thousand), in line with the objectives for business
developmentplacingapriorityontheretail,microandSMEsegments.
InBGNthousand/%oftotal
2021 % 2020 % 2019 %
Households 2,398,011 33.6 2,167,277 31.7 2,036,721 31.2
Microenterprises 519,600 7.3 350,200 5.1 324,700 5.0
Smallenterprises
549,327 8.3 564,876 8.3 542,875 8.3
Mediumenterprises
1,385,398 19.4 1,144,173 16.7 1,189,054 18.2
Largeenterprises
2,236,375 31.3 2,610,673 38.2 2,434,081 37.3
Grossloanportfolio
7,133,711 100 6,837,199 100 6,527,431 100
Impairment (479,767) (524,312) (510,294)
Netloanportfolio 6,653,944 6,312,887 6,017,137
Growth was reported in loans to households, which increased theirshareto33.6%ofthegross
portfoliooftheGroup(2020:31.7%),aswellasinmicroenterprises‐upto7.3%(2020:5.1%),small
enterprises ‐ up to 8.3% (2020: 8.3%) and medium‐sized enterprises ‐ up to 19.4% (2020: 16.7%),
structuredaccordingtotheEUcriteria
9
forcustomersegmentation,whichtogetherform35.0%(2020:
30.1%)oftotalloansattheendoftheyear.Adecreasewasreportedinlargeenterprisessegmentas
theirsharefellto31.3%ofthegrossportfolio(2020:38.2%).AsofDecember31,2021,FirstInvestment
Bankrankedsixthbyloanportfoliosizeamongbanksinthecountry,withamarketshareof9.34%
(2020:9.91%)onanindividualbasis.
InBGNthousand/%oftotal
2021 % 2020 % 2019 %
LoansinBGN 4,053,534 56.8 3,638,012 53.2 3,371,730 51.7
LoansinEUR 2,689,184 37.7 2,868,501 42.0 2,932,912 44.9
Loansinothercurrency
390,993 5.5 330,686 4.8 222,789 3.4
Grossloanportfolio
7,133,711 100 6,837,199 100 6,527,431 100
Impairment (479,767) (524,312) (510,294)
Netloanportfolio 6,653,944 6,312,887 6,017,137
Inthecurrencystructureoftheloanportfolio,loansinBGNincreasedtoBGN4,053,534thousand
(2020: BGN 3,638,012 thousand) or 56.8% of the total portfolio (2020: 53.2%). A decrease was
reportedinloansineurotoBGN2,689,184thousandattheendoftheperiod(2020:BGN2,868,501

9
AccordingtoCommissionRecommendation2003/361/ECof6May2003concerningthedefinitionofmicro,
smallandmedium‐sizedenterprisesdeterminedonthebasisofannualturnoverasfollows:microenterprises‐
uptoBGN3.9million;smallenterprises‐uptoBGN19.5million;medium‐sizedenterprises‐uptoBGN97.5
million.
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thousand),orashareof37.7%(2020:42.0%)oftotalloans.Thecountryhasacurrencyboardsystem
in place which minimizes the BGN/EUR currency risk. Since 2020, Bulgaria is part of the European
ExchangeRateMechanism(ERM)IIandtheSingleSupervisoryMechanism(SSM),whichwasastep
towardsthecountry'saccessiontotheEurozone.LoansinothercurrenciesamountedtoBGN390,993
thousand(2020:BGN330,686thousand),forming5.5%oftotalloans(2020:4.8%).
LoansgrantedbytheFirstInvestmentBankabroadaccountedfor4.9%oftheGroup'sgrossportfolio
(2020:4.2%),reflectingtheincreaseintheloanportfolioofFirstInvestmentBank–AlbaniaSh.a.to
individuals and SME’s. For further information, see section Business review of the subsidiary
companies“.
Attheendoftheperiod,impairmentchargesforpotentiallossesontheloanportfolioamountedto
BGN 479,767 thousand compared to BGN 524,312 thousand a year earlier. In 2021, additional
impairmentwasrecognizedintheamountofBGN160,033thousand,impairmentlossesintheamount
BGN35,069thousandwerereversed,andBGN171,512thousandwerewrittenoff.
Duringtheyear,FirstInvestmentBankappliedtheapprovedProcedurefordeferralandsettlementof
paymentsduetobanksappliedinthelightoftheCOVID‐19crisis(privatemoratorium)inaccordance
withitstermsandconditions,applyingtheprovisionalprinciplethatthe applicationofthegeneral
paymentmoratoriuminitselfshouldnotleadtoreclassificationoftheexposureasforborne.Formore
informationseetheRiskManagementsection.
ItisthepolicyoftheBanktorequireadequatecollateralupongrantingloans.Alllegallypermissible
typesofcollateralareaccepted,andadiscountrateisapplieddependingontheirexpectedrealizable
value.
Asoftheendof2021,thetypeofcollateralhavingthelargestshareintheGroup'sportfoliowere
suretiesandotherguarantees–37.7%,followedbypledgesofreceivables–28.5%andmortgages–
27.6%.
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Formoreinformationoncreditrisk,seeNote3“RiskManagement” of the Consolidated Financial
StatementsfortheyearendedDecember31,2021.
RELATEDPARTYTRANSACTIONS
Inthecourseofitsordinaryactivities,theBankalsoentersintotransactionswithrelatedparties.These
transactionsarecarriedoutundermarketcriteriaandinaccordancewithapplicablelaw.
Typeofrelatedparty
Partiesthatcontrolor
managetheGroup
Enterprisesunder
commoncontrol
InBGNthousand 2021 2020 2019 2021 2020 2019
Loans 3,515 1,769 2,327 70,364 70,992 7,709
Depositsandloansreceived 13,725 13,275 11,718 13,582 15,194 9,459
Depositsplaced
‐ ‐ ‐ ‐ 2,955 18,748
Otherreceivables
‐ ‐ ‐ 18,037 17,565 16,790
Otherborrowings
‐ ‐ ‐ 320 ‐ ‐
Off‐balancesheetcommitments
1,061 1,031 975 594 703 1,062
Leasingliabilities ‐ ‐ ‐ 1,513 ‐ ‐
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Typeofrelatedparty
Partiesthatcontrolor
managetheGroup
Enterprisesunder
commoncontrol
InBGNthousand 2021 2020 2019 2021 2020 2019
Interestincome 24 25 38 2,085 2,415 556
Interestexpense 8 10 3 1 1 8
Feeandcommissionincome
16 14 19 861 166 187
Feeandcommissionexpense
4 3 2 293 293 562
Formoreinformationregardingrelatedpartytransactions,seeNote35“Relatedpartytransactions”
oftheConsolidatedFinancialStatementsfortheyearendedDecember31,2021.
CONTIGENTLIABILITIES
ContingentliabilitiesofFirstInvestmentBankincludebankguarantees,lettersofcredit,unusedcredit
lines,promissorynotesandothers.Theseareprovidedinaccordancewiththegeneralcreditpolicyon
riskassessmentandcollateralvalue.Withregardtodocumentarytransactionsperformed,theBankis
alsoguidedbytheunifiedinternationalrulesinthearea,protectingtheinterestsofpartiestosuch
transactions.
Attheendofthereportingperiodthetotalamountofoff‐balancesheetcommitmentsoftheGroup
amountedtoBGN847,693thousand,comparedtoBGN795,677thousandayearearlier.Theincrease
wasmainlyduetounusedcreditlines,uptoBGN671,131thousand(2020:BGN588,900thousand)at
theexpenseofbankguarantees,downtoBGN164,055thousand(2020:BGN181,347thousand)and
lettersofcredit–downtoBGN12,507thousand(2020:BGN25,430thousand).
Formoreinformationonoff‐balancesheetcommitments,seeNote32"Contingentliabilities"ofthe
ConsolidatedFinancialStatementsfortheyearendedDecember31,2021.
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ATTRACTEDFUNDS
In 2021, attracted funds from customers increased by 4.5% and reached BGN 9,973,631 thousand
(2020:BGN9,542,276thousand),remainingthemainsourceoffundingfortheGroupandforming
94.3% of total liabilities (2020: 94.3%). First Investment Bank offers savings products and package
programstailoredtomarketconditionsandcustomerneeds.Asat31December2021,theBankranked
fifthbydepositsizeamongbanksinBulgaria(2019:fifth)withamarketshareof8.69%onindividual
basis(2020:9.06%).
Deposits of individuals increased by 2.7% to BGN 7,450,166 thousand at the end of the period
comparedtoBGN7,255,775thousandayearearlier.Theyretainedamajorshareoftotalborrowings
at 74.7% (2020: 76.0%). The currency structure of retail deposits is dominated by BGN funds
accounting for 43.6% of all borrowings (2020: 43.3%), followed by funds in euros at 23.5% (2020:
25.4%)andinothercurrenciesat7.6%(2020:7.4%).
InBGNthousand/%oftotal
2021 % 2020 % 2019 %
Attractedfundsfromindividuals 7,450,166 74.7 7,255,775 76.0 7,073,178 77.7
InBGN 4,352,762 43.6 4,128,051 43.3 4,032,471 44.3
InEUR 2,339,776 23.5 2,424,881 25.4 2,347,852 25.8
Inothercurrency
757,628 7.6 702,843 7.4 692,855 7.6
Attractedfundsfromcorporate,
state‐ownedandpublicinstitutions
2,523,465 25.3 2,286,501 24.0 2,030,843 22.3
InBGN 1,397,919 14.0 1,343,397 14.1 1,293,489 14.2
InEUR 932,705 9.4 713,846 7.5 563,299 6.2
Inothercurrency
192,841 1.9 229,258 2.4 174,055 1.9
Totalattractedfundsfrom
customers
9,973,631 100 9,542,276 100 9,104,021 100
Inaccordancewiththeregulatoryrequirements,FirstInvestmentBankallocatesannualcontributions
totheDepositInsuranceFund.Asprovidedbylaw,theFundguaranteesamountsuptoBGN196,000
keptinacustomer’saccountswiththeBank.
Attracted funds from corporates and institutions increased by 10.4% to BGN 2,523,465 thousand
(2020: BGN 2,286,501 thousand) as a result of the Bank’s consistent policy of cross‐selling,
developmentof transaction business inlinewith modern technologies and the European payment
infrastructure, and building lasting customer relationships. Bytheendof2021theirrelativeshare
increased to 25.3% of total borrowings from customers (2020: 24.0%).Asregardsthecurrency
structure, funds in BGN attracted from corporates and public institutions formed 14.0% of all
borrowings(2020:14.1%),followedbythoseineurosat9.4%(2020:7.5%)andinothercurrenciesat
1.9%(2020:2.4%).
Otherborrowings increasedtoBGN120,002thousandasofDecember31,2021comparedtoBGN
103,649 thousand a year earlier, as a result mainly to the repurchase agreements that the Group
performed in 2021 amounting to BGN 14,358 thousand, as well as received financing (2021: BGN
26,227thousand;2020:BGN23,633thousand)andtheliabilitiesrelatedtostructuredproducts,which
theBankstartedtoofferduringtheperiodincompliancewiththerequirementsforeligibleliabilities
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(MREL)accordingtoRegulation(EU)№575/2013andtheLawonRecoveryandRestructuringofCredit
InstitutionsandInvestmentIntermediaries.Formoreinformation,seesection„Capital“.
ThereceivedfinancingmainlyincludefinancingfromBulgarianDevelopmentBankAD:BGN15,525
thousand(2020:BGN16,137thousand),fromtheFundManagerofFinancialInstrumentsinBulgaria
(Fund of Funds): BGN 7,971 thousand (2020: BGN 3,252 thousand),aswellasfromEuropean
InvestmentFundundertheJEREMIE2initiative:BGN2,731thousand(2020:BGN4,244thousand)For
moreinformation,seethe"Europrograms"section.Attheendoftheyear,theamortizedvalueofdebt
related to total return swap agreements amounted to BGN 73,391 thousand (2020: BGN 73,240
thousand)andconfirmedlettersofcredit–BGN3,388thousand(2020:BGN6,776thousand).
For2021,liabilitiesduetobanksamountedtoBGN8,722thousand,comparedtoBGN2,747thousand
ayearearlier.
Lease liabilities amounted to BGN 92,405 thousand at the end of the year (2020: BGN 154,481
thousand),asaresultofadecreaseinleasingpaymentsandthereportedeffectofchangesinleasing
conditionsandtheleaseterm.
For more information on borrowings see the Consolidated Financial Statements for the year ended
December31,2021.
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CAPITAL
As of December 31, 2021 the share capital of First Investment Bank amounted to BGN 149,085
thousand,dividedinto149,084,800ordinary,registered,dematerializedshareswithvotingrightsin
theTotalGeneralMeetingofShareholdersandanominalvalueofBGN1each.Thesharecapitalhas
beenpaidinfull.ThesharepremiumamountedtoBGN250,017thousand.
ThebalancesheetequityoftheGroupofFirstInvestmentBankincreasedby8.5%toBGN1,319,842
thousand (2020: BGN 1,216,420 thousand), also influenced by theincreaseinotherreservesand
retainedearnings,whichreachedBGN860,339thousandattheendoftheperiod(2020:BGN749,744
thousand).
REGULATORYCAPITAL
FirstInvestmentBankmaintainsownfundsforthepurposeofcapitaladequacyintheformofCommon
EquityTier1andAdditionalTier1capital,followingtherequirementsofRegulation(EU)No575/2013
andtheECimplementingregulations,aswellasOrdinanceNo7oftheBNBontheOrganizationand
ManagementofRisksinBanks.
BytheendofthereportingperiodtheCET1capitalamountedtoBGN1,299,477thousand(2020:BGN
1,313,839thousand).TheTier1capitalamountedtoBGN1,553,735thousand(2020:BGN1,568,097
thousand). The total regulatory capital amounted to BGN 1,562,783 thousand compared to BGN
1,577,681thousandayearearlier.
InDecember2021,FirstInvestmentBankstructuredaone‐yearprogramfortheissuanceofhybrid
instruments (perpetual, non‐cumulative, unsecured, deeply subordinated, freely transferable, non‐
convertiblebonds)meetingtherequirementsforadditionalTier1capitaltoreplaceexistingissuesof
hybridinstrumentsissuedbytheBank.Theprogramenvisagesseparateissues,thecouponinterest
rateforeachbeingdeterminedindividuallyaccordingtomarketconditions.Theminimumnominal
valueper bondis EUR 100,000, with anoptionforadditionalinvestmentabovethatamount at an
incrementofEUR1,000oramultipleofEUR1,000.
Attheendoftheyear,theBanksuccessfullyissuedasprivate placement two tranches under the
program(ISIN:XS2419929422),thefirstintheamountofEUR17.133millionandthesecondinthe
amountofEUR10million.Therewashighinvestorinterest,withtheminimumsubscriptionamount
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fortheissuetobeconsideredsuccessfulbeingexceededmorethanthreetimes(forthefirsttranche)
andtwotimes(forthesecondtranche).Theglobalbondshavebeenacceptedforclearancethrough
ClearstreamBankingS.A,withaviewtosubsequentadmissiontotradingonaregulatedmarketonthe
LuxembourgStockExchange(LuxSE).
Asof31December2020,FirstInvestmentBankalsohasthreeotherhybridinstrumentsissued(bond
issues) with original principal of EUR 40 million (ISIN: BG2100008114) and EUR 60 million (ISIN:
BG2100022123)andEUR30million.(ISIN:BG2100023196),whichareincludedintheadditionalTier1
capitaloftheBank.TheissuesareadmittedtotradingonaregulatedmarketontheLuxembourgStock
Exchange(LuxSE).Attheendofthereportingperiod,theamortizedcostofhybriddebtamountedto
BGN320,733thousand(2020:BGN267,579thousand).
TheGroup(throughthesubsidiaryFirstInvestmentBank‐AlbaniaSh.a.)hastwosubordinatedterm
debtinstrumentsissued(long‐termbonds)amountingtoEUR2.0millionandEUR2.9million,meeting
therequirementsforTier2capital.Asat31December2021,theamortizedvalueofthesubordinated
termdebtamountedtoBGN9,622thousand(2020:BGN9,623thousand).
For more information, see Note 29 Hybrid and Subordinated Debt” of the Consolidated Financial
Statementsfortheyearended31December2021.
Forthepurposeofreporting qualifyingholdingsoutsidethefinancialsector,FirstInvestmentBank
appliesthedefinitionofeligiblecapital,whichincludestier1capitalandtier2capital,whichcannot
exceed1/3oftier1capital.Asat31December2021,theeligiblecapitalof FirstInvestmentBank,
calculated in accordance with Regulation (EU) No 575/2013 and OrdinanceNo7ofBNBforthe
organizationandmanagementofrisksinbanksamountedtoBGN1,562,783thousand.
PursuanttoRegulation(EC)2017/2395oftheEuropeanParliamentandoftheCouncilof12December
2017foramendingRegulation(EC)575/2013,thebankshavebeenprovidedwiththeoptiontochoose
toapplytransitionalmeasuresformitigatingtheimpactoftheintroductionofIFRS9onregulatory
ownfunds.Withtheseafive‐yeartermisbeingdefinedforgradualintroductionduringwhichbanks
canaddaspecificamounttothecommonequitytier1,calculatedinaccordancewiththeapproach
chosen(theso‐calledstaticapproachorstaticapproachwithdynamicpartincluded)andinaccordance
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withthecoeficientsfortransitionalarrangementsintheamountof0.85for2019,0.70for2020,0.50
for2021and0.25for2022
Inthisregard,itwasdecidedduringthetransitionalperioduntil2022,FirstInvestmentBanktoapply
the measures under Article 473a of Regulation (EU) No 575/2013, including the additional relief
providedforinparagraph4‐theso‐calleddynamicpartofthetransitionaltreatment.
CAPITALREQUIREMENTS
At the end of 2021, the Group of First Investment Bank reported stable capital ratios as follows:
commonequityTier(CET1)ratio17.33%,Tier1capitalratio20.72%andtotalcapitaladequacyratio
20.84%,exceedingtheminimumregulatorycapitalrequirements.
InBGNthousand/%ofrisk
exposures
2021 % 2020 % 2019 %
CET1capital 1,299,477 17.33 1,313,839 17.72 1,025,869 14.65
Tier1capital 1,553,735 20.72 1,568,097 21.15 1,280,127 18.28
Ownfunds
1,562,783 20.84 1,577,681 21.28 1,284,039 18.34
Totalriskexposures
7,498,839 7,413,986 7,003,184
Thereportedcapitalratiosresultedfromthe applicationofcomprehensiveand targeted measures
regardingtheimplementationofcapitalleversinkeyareas,includingsuccessfulsubscriptionofanew
publicissueofshares,retentionofprofit,inclusionoftheissueddebt‐capital(hybrid)instrumentin
theAdditionalTier1capital,aswellasmaintaininghighdisciplineinriskmanagement.
CAPITALBUFFERS
InadditiontothecapitalrequirementssetoutinRegulation(EU)№575/2013,FirstInvestmentBank
maintainsfourcapitalbuffersinaccordancewiththerequirementsofOrdinance№8oftheBNBon
CapitalBuffers,theCombinedBufferRequirement,RestrictionsonDistributionsandtheGuidanceon
AdditionalOwnFunds.
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First Investment Bank maintains a capital conservation buffer, comprised of common equity tier 1
capital,equalto2.5%ofthetotalriskexposureoftheBank,aswellasbufferforsystemicriskcovered
bycommonequitytier1capitalwiththeaimfordecreasingtheeffectofpotentiallong‐termnon‐
cyclicalsystemormacroprudentialrisksinthebankingsysteminthecountry.In2021thelevelofthe
capitalbufferforsystemicriskapplicabletoallbanksinBulgariaremainedunchangedat3%ofthe
totalriskexposuresinthecountry.
Withtheaimforprotectionofthebankingsystemagainstpotentiallossesarisingfromaccumulated
cyclicalsystemicriskinperiodsofexcessivecreditgrowth,thebanksinBulgaria,incl.Fibankmaintains
countercyclicalcapitalbuffer,applicabletocreditriskexposuresintheRepublicofBulgaria.Itslevelis
determinedbytheBulgarianNationalBankeachquarterandin2021adecisionwasmadetoincrease
itfrom0.5%to1.0%inforcefrom01.10.2022,aswellasto1.5%inforcefrom01.01.2023
Inaddition,thedeterminedbyBNBothersystematicallyimportantinstitutions(O‐SII)inthecountry
among which First Investment Bank AD should maintain a buffer forOSIIwithaviewontheir
significanceforthenationaleconomyandfinancialsystem.TheapplicableforFibankbufferforO‐SII
onanindividualandconsolidatedbasis,determinedasashareofthetotalvalueoftheriskexposures,
isintheamountof1.0%for2021and2022.
LEVERAGE
Theleverageratioisanadditionalregulatoryandsupervisorytool,whichmeasurestherequiredcapital
maintainedbybanksthatisnotrisk‐sensitiveorrisk‐weighted,therebycomplementingandbuilding
ontherisk‐basedcapitalratiosapplicableundertheexistingregulatoryframework.Intermsofthe
leverageratio,onEUlevel,banksshouldreportanddisclosetheindicatorinordertomaintainthe
minimumrequiredamountof3%underRegulation(EU)№575/2013.
FirstInvestmentBankcalculatestheleverageratiobymatchingitsTier1capitaltothetotalexposure
oftheBank(assets,offbalancesheetitems,andotherexposures to derivatives and securities
financing transactions), subject to the requirements of Delegated Regulation (EU) 2015/62 of the
Commissionconcerningtheleverageratiosandtheotherapplicableregulations.Asat31December
2021the leverage ratioamounted to 12.75%on a consolidated basis comparedto13.45% for the
previousperiod.
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FirstInvestmentBankhaswrittenrulesinplacetoidentify,manageandmonitortheriskofexcessive
leverageresultingfrompotentialvulnerabilityoftheBankrelatedtothemaintainedlevelsofleverage.
Theriskofexcessiveleverageiscurrentlymonitoredbasedonspecificindicators,whichincludethe
leverage ratio, calculated in accordance with applicable regulatoryrequirements,aswellasthe
mismatchesbetweenassetsandliabilities.TheBankmanagesthistypeofriskusingvariousscenarios,
including such that take into account its possible increase duetoadecreaseintheTier1capital
resultingfrompotentiallosses.Theleverageratioisalsopartofthecapitalindicatorsofthesystem
forongoingmonitoringandearlywarning,andisincorporatedintheframeworkforriskmanagement
attheBank,includinginthemanagementprocessesincaseofpotentialfinancialrisks.
ELIGIBLELIABILITIES
IncompliancewiththerequirementsoftheLawonRecoveryandResolutionofCreditInstitutionsand
InvestmentFirmsandRegulation(EU)No575/2013,banksneedtomeetminimumrequirementsfor
own funds and eligible liabilities (MREL), determined individually for each institution by the
restructuringauthorityandcalculatedasapercentageofthetotalriskexposureamount(TREA)and
theleverageratioexposuremeasure(LRE).
Thedeadlineformeetingtheminimumrequirementsis1January2024.Inordertoensuregradual
accumulationofequityandeligibleliabilities,intermediatetargetlevelshavebeenset(asat1January
2022and1January2023)tobereachedbyinstitutions.
In2021,FirstInvestmentBankdevelopednewstructuredproductsinpreparationforfulfillmentofthe
minimum requirements for own funds and eligible liabilities (MREL). The Gold Portfolio and Eco
Portfolioproducts,designedforbothindividualsandbusinesscustomers,arelinkedrespectfullytothe
priceofgoldandtogreenbondsandarestructuredinlinewith the requirements for maturity,
collateral,subordination,losssharing,acceleration,andothersundertheLawontheRecoveryand
ResolutionofCreditInstitutionsandInvestmentFirmsandRegulation(EU)No575/2013.
FormoreinformationoncapitalseetheConsolidatedFinancialStatementsasat31December2021.
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RISKMANAGEMENT
FirstInvestmentBankhasbuilt,maintained,anddevelopedariskmanagementsystemwhichensures
theidentification,assessmentandmanagementofrisksinherenttoitsactivity.
In2021,theBankoperatedinaccordancewithitsupdatedthree‐yearRiskManagementStrategyand
RiskAppetiteFramework,aimingtomaintainamoderatelylowlevelofriskinaccordancewithits
development targets and to further increase the protection mechanismsagainstrisksinherentin
banking,takingintoaccountthechallengesposedbytheCOVID‐19pandemicanditsconsequences.
The Bank continued to pursue its objectives for reduction and management of non‐performing
exposuresanditslong‐termprioritiesforreductionandeffectiverealizationofnon‐interest‐bearing
assetsinaccordancewiththeStrategyforReductionofNon‐performingExposuresandRepossessed
AssetsandtheOperationalPlanforitsimplementation,takingintoaccountthecontinuingdifficulties
of the environment and investor interest resulting from the uncertain global situation and the
coronaviruspandemic
FirstInvestmentBankappreciatestheimportanceofsustainabledevelopmentissues.Inthisregard,
duringtheyearthenecessaryorganizationwassetupandaroadmappreparedforimplementingthe
requirements, taking into account the environmental, social, and governance (ESG) factors in the
overallactivityoftheBank,includingthoserelatedtostrategicplanningandbusinessstrategy,risk
managementframeworkandinternalgovernance.
RISKMANAGEMENTSTRATEGY
TheriskmanagementstrategyofFirstInvestmentBankisanintegralpartofitsbusinessstrategy.The
mainobjectiveinmanagingtheoverallriskprofileoftheBankistoachieveabalancebetweenrisk,
returnandcapital.TheriskprofileisrelevanttotheproductpolicyoftheBankandisdeterminedin
accordance with the economic factors in the country and the Bank’s internal characteristics and
requirements.
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TheBankdeterminesitsriskpropensityandrisktolerancelevelssothattheycorrespondtoitsstrategic
objectivesandstablefunctioning,aswellastotherequiredlevelofequitycapitalandaneffective
managementprocess.Fibankmaintainsfinancialresourcesthatarecommensuratewiththevolume
andtypeofoperationsperformedandwithitsriskprofile,bydevelopinginternalcontrolsystemsand
mechanismsforriskmanagementinaccordancewithregulatoryrequirementsandbestpractices.The
maingoalsonthebasisofwhichtheriskstrategyisstructured,aredefined,asfollows:
achievingasustainablelevelofcapitaltoensuregoodrisk‐takingcapacity,aswellascapacity
tocoverrisksinthelongterm;
maintaininggoodassetqualitywhileprovidingforanefficientdecision‐makingprocess;
achievingabalancedrisk/returnratioforallbusinessactivitiesoftheBank.
In 2021, as part of the annual review, the risk strategy was updated in accordance with the Risk
appetiteframeworkandtheBanksbusinessplan.Withrespectto its risk profile, the strategy is
focusedonprioritydevelopmentintheretailandSMEsegments,aswellasconstantlymaintainingan
effectivecontrolenvironmentforexistingbusinessprocesses,accompaniedbyactivemanagementof
operational risk, maintaining an adequate level of unencumbered liquid assets, and limiting the
assumedmarketriskwithinthecurrentlevels.
RISKAPPETITEFRAMEWORK
In2021,asapartofannualreview,FirstInvestmentBankupdatedtheRiskappetiteframework,which
isanintegratedinstrumentfordefiningandlimitingtheoverallrisklevel,whichtheBankiswillingand
abletotaketoachieveitsstrategicandbusinessgoals.For2021,amedium‐lowlevelofriskappetite
issettobemaintained.
DefiningandapplyingariskappetiteframeworkisbasedonassessmentoftheriskprofileoftheBank
onthebasisofthematerialrisksidentifiedintheriskmap,astheoverallriskprofileisexpressedinto
aratingaggregatedfromthescoresassignedtoeachofthespecificrisksthroughouta5‐levelscale
withquantitativevaluesandrisklevels.
Withintherisk appetite framework,the risk capacityoftheBankisdefined,whichrepresentsthe
maximumlevelofrisktheBankcanoperatewithoutbreakingregulatoryrequirementsandotherlimits
withrespecttocapitalandfundingneedsandliabilitiestocounterparties.Therisktoleranceisdefined,
asaprecautionarymeasurewithinmaintainingtheriskappetite,whichassetonastrategiclevelis
definedasapercentagelowerthan100%oftheoverallriskcapacityoftheBank.Forcalculatingthe
riskappetitearethespecificriskindicatorsandlimits(forexamplethetotalcapitalratio,thecommon
equityTier1ratio,loan todepositratio,liuiditycoverageratio,netstablefundingratio,returnon
equity,non‐performingexposureratio,provisioningratio,operatinglosses/regulatorycapital,etc.),as
wellasearlywarningindicatorsinaccordancewiththetypeofrisk.
The risk appetite framework is subject to review by the Managing Board and approval from the
SupervisoryBoardonceayearormoreoften,ifneeded,inaccordancewiththebusinessenvironment
dynamics.ItispartoftheannualprocessfordefiningthestrategyandplanningwithintheBank.
RISKMAP
FirstInvestmentBankdevelopsariskmap,whichclassifiesrisksintodifferent types and identifies
thosetheBankisexposedtoormaybeexposedtoinitsactivity.Itisupdatedonceayearormore
oftenifneeded,aimingatdefiningallmaterialrisks and theiradequate integration within the risk
managementframeworkoftheBank.
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Thetypesofrisksaredifferentiatedintogroups(Pillar1andPillar2)aswellasthemethodsfortheir
measurementinaccordancewiththeapplicableregulatoryframework.
RISKCULTURE
Prudentandconsistentriskcultureisoneofthekeyelementsofeffectiveriskmanagement.In
compliancewiththebeststandards,theFibankseekstodevelopariskculturethatwillfurtherenhance
visibility and prevention in terms of individual risk types, their identification, evaluation and
monitoring, including by applying appropriate forms of training among the employees and senior
managementinvolvedinriskmanagement.
TheBankaimsatapplyingthefollowingprinciplesforensuringhighriskculture:
risktakingwithintheapprovedriskappetite;
approvalofeveryriskinaccordancewiththeeffectiveapprovallevelsandtheinternalrisk
managementframework;
current/ongoing monitoring and risk management, incl. taking into consideration the
ecological,socialandgovernance(ESG)factors;
responsibility of employees at all levels to the management and escalation of risks, while
applyingaconservativeandfuture‐orientedapproachintheirassessment;
effective communication and constructive criticismaimed at makingrationalandinformed
decisions,aswell as creatingconditions foropenandpositiveengagementthroughoutthe
organization;
applying appropriate incentives to contribute to sound and efficient management,
discouragingrisk‐takinginexcessofthelevelacceptabletotheBank.
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RISKMANAGEMENTFRAMEWORK
The risk management framework of First Investment Bank includes automated systems, written
policies,rulesandprocedures,mechanismsfortheidentification,assessment,monitoringandcontrol
ofrisks,andmeasurestoreducethem.Itsmainunderlyingprinciplesare:objectivity,dualcontrolof
anyoperation,centralizedmanagement,separationofduties,independence,clearlydefinedlevelsof
competenciesandauthority,adequacyoftheintrabankrequirementstothenatureandvolumeof
activity, effective mechanisms for internal audit and control.
The Bank meets the requirements of
currentlegislationtocreditinstitutionsforthepreparationandmaintenanceofcurrentrecoveryplans
incaseofpotentialoccurrenceoffinancialdifficultiesandforthecontinuityofprocessesandactivities,
includingwithregardtorecoveryofallcriticalfunctionsandresources.
LINESOFDEFENCE
The risk management framework of First Investment Bank is structured in accordance with the
principleandmodelofthethreelinesofdefensewhichisincompliancewiththeBaselCommitteefor
BankingSupervisionprinciplesforcorporategovernanceinbanks:
Firstlineofdefence:thebusinessunitswhichtaketheriskandareresponsibleformanaging
it,includingthroughidentification,assessment,reportinginaccordancewithcurrentlimits,
proceduresandcontrolsimplementedintheBank;
Second line of defence: the Risk Management and Compliance functions which are
independentofthefirstlineofdefence.TheRiskManagementfunctionmonitors,assesses
and reports risks, while the Compliance function monitors and controls the maintaining of
internalregulationsincompliancewiththeapplicableregulatoryprovisionsandstandards;
Thirdlineofdefence:InternalAuditwhichisindependentofthefirstandthesecondlinesof
defence. It provides an independent review of the quality and effectiveness of risk
management,businessprocessesandbankingactivity,aswellasofthebusinessplanningand
internalpoliciesandprocedures.
TheBank’s policiesoninternalgovernancewithrespecttothe internalcontrolframeworkandthe
independentriskmanagement,complianceandauditfunctionsareinaccordancewiththeapplicable
requirementsinthissphere,includingOrdinanceNo10oftheBNBontheOrganisation,Governance
andInternalControlofBanks,OrdinanceNo7oftheBNBonOrganisationandRiskManagementof
BanksandtheEBAGuidelinesoninternalgovernance.
STRUCTUREANDINTERNALORGANISATION
FirstInvestmentBankhasadevelopedriskmanagementandcontrolfunction,organizedinlinewith
recognizedinternationalpractices and standards, under the managementofaChiefRiskOfficer(a
memberoftheManagingBoard)withappropriateexperienceandqualificationsanddirectlyreporting
totheRiskCommitteeoftheSupervisoryBoard.
TheChief RiskOfficerorganizestheoverall riskmanagementframeworkoftheBank,managesthe
process of its implementation, coordinates the activities of the risk committees of the Bank, and
controls the credit process in its entirety, including the process of collection of problem loans. He
ensurestheeffectivemonitoring,measuring,controllingandreportingofalltypesofrisktowhichthe
Bankisexposed.
FirstInvestmentBankhasalsodevelopedacompliancefunction,whosemainobjectiveistoidentify,
assess,monitorandreporttheriskofnoncompliance.Thefunction ensures the compliance of
activitieswithregulatoryrequirementsandrecognizedstandards,andsupportstheManagingBoard
and senior staff in the management and control of this risk. The function is organized under the
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subordinationtotheChiefExecutiveOfficer,withdirectreportingtotheRiskCommitteeand/orthe
SupervisoryBoard.TheChiefExecutiveOfficerensurestheorganizationforapplyingthecompliance
functionwithin the Bank, as well asits integration in the established risk management framework
acrosstheBank,byallbusinessunitsandatalllevels.
FirstInvestmentBankmaintainsaninformationsystemallowingforthemeasurementandcontrolof
risksthroughtheuseofinternalratingmodelsforassessmentofthequalityoftheborrower,assigning
ofcreditratingtoexposure,andobtainingquantitativeassessmentofrisk.Theinformationsystem
ensures maintenance of a database and subsequent processing of data for the purposes of risk
management,includingforpreparationoftheregularreportsnecessaryformonitoringtheriskprofile
oftheBank.
COLLECTIVERISKMANAGEMENTBODIES
TheoverallprocessofriskmanagementiscarriedoutundertheguidanceoftheManagingBoardof
FirstInvestmentBank.TheSupervisoryBoardexercisescontrolovertheactivitiesoftheManaging
Boardonriskmanagement,liquidityandcapitaladequacy,directlyand/orthroughtheRiskCommittee
whichfunctionsasanauxiliarybodytotheSupervisoryBoardinaccordancewithexistinginternalbank
rulesandprocedures.
Risk committee advises the Supervisory Board and the Managing Board in relation to the overall
current and future strategy on ensuring compliance of the risk policy and risk limits, risk‐taking
propensityandcontrolonitsexecutionbytheseniormanagement.Asat31December2021,theRisk
CommitteeconsistedofthreemembersoftheSupervisoryBoardofFirstInvestmentBankAD.The
ChairmanoftheRiskCommitteeisMr.JyrkiKoskelo,independentmemberoftheSupervisoryBoard.
ForsupportingtheactivityoftheManagingBoardinmanagingthevarioustypesofrisks,thefollowing
collectivemanagementbodiesoperateattheHeadOfficeofFirstInvestmentBank:aCreditCouncil,
an Asset, liability and Liquidity management Council (ALCO), a Restructuring Committee and an
OperationalRiskCommittee,whichcarryouttheiractivitiesonthebasisofwrittenstructure,scopeof
activitiesandfunctions.
The Credit Council supportsthe managementof the credit riskundertaken bytheBank by issuing
opinionsonloantransactionsinaccordancewiththeauthoritylevelassignedthereto,includingwith
regards to proposals from the operational/business units in theHeadOffice,aswellasfromthe
branchesoftheBankinthecountryandabroad.TheChairmanoftheCreditCouncilistheChiefRisk
Officer (CRO), while the other members include the Chief Corporate Banking Officer (CCBO), the
DirectorandMemberoftheManagingBoardregardingSMEBanking,aswellastheDirectorofthe
CreditRiskManagement,MonitoringandProvisioningdepartment.
TheAsset,liabilityandLiquiditymanagementCouncil(ALCO)isaspecializedcollectivebodywhich
advises the Managing Board on matters relating to implementing the policy for asset and liability
management,andmaintainingadequateliquidityintheBank.Itcarriesoutsystematicanalysisofthe
interest‐ratestructureofassetsandliabilities,ofthematurityladderandofliquidityindicators,witha
viewtopossibleearlywarningandtakingactionsfortheiroptimization.TheChairpersonofALCOis
theChiefExecutiveOfficer(CEO),andothermembersinclude,theChiefFinancialOfficer(CFO),and
thedirectorsoftheTreasury,RiskAnalysisandControl,Retail Banking and Corporate Banking
departments.
The Restructuring Committee is a specialized internal bank body responsible for the monitoring,
evaluation, classification, impairment and provisioning of risk exposures and commitments. It also
givesmotivatedwrittenproposalstotheManagingBoard,anddecidesonrestructuringofexposures
accordingtothecurrentauthoritylevelsintheBank.TheChairmanoftheRestructuringCommitteeis
theChiefExecutiveOfficer(CEO),whiletheothermembersinclude:theChiefRiskOfficer(CRO)and
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thedirectorsoftheImpairedassets,theIntensiveLoanManagement;andarepresentativefromthe
Legaldepartment.
The Operational Risk Committee is an advisory body to the MB, designed to help the adequate
management of operational risk by monitoring and analyzing operating events. The Committee
proposesmeasurestominimizeoperationalrisks,aswellaspreventionmeasures.TheChairmanof
theOperationalRiskCommitteeisthedirectorofRiskAnalysisandControldepartmentandtheother
membersarethedirectorsofthefollowingdepartments:CardPayments;Compliance–Regulations
andStandards;Accounting,InformationTechnologyandBranchNetwork.
Apartfromthecollectivemanagementbodies,theriskfunctioninFirstInvestmentBankisexecuted
bytheRiskAnalysisandControldepartment,theCreditRiskManagement, Monitoring and
ProvisioningdepartmentandthespecializedunitforStrategicRiskManagement(RiskManagement
Directorate), as well as the Compliance function – by departments Compliance – Regulations and
Standards,ComplianceSpecializedMonitoringandControl,specializedunitCompliance–investment
servicesandactivitiesandDataprotectionofficer(ComplianceDirectorate),whichareindependent
(separatefromthebusinessoftheBank)structuralunitsintheorganizationalstructureoftheBank.
TheRiskAnalysisandControldepartmentperformsfunctionsfortheidentification,measurementand
managementofthevarioustypesofrisksinherentintheBank’sactivity.Thedepartmentmonitorsthe
determinedlevelsofriskappetiteandrisktolerance,isresponsiblefortheimplementationofnew
requirements relating to risk assessment and capital adequacy, and assists other departments in
carryingouttheirfunctionsrelatedtoriskmanagementandcontrol.
The Credit Risk Management, Monitoring and Provisioning department performs the functions of
management and monitoring of credit risk, and exercises secondary control over risk exposures
accordingtothecurrentauthoritylevelsonloantransactionsintheBank.Thedepartmentmanages
theprocessofcategorizationofcreditexposures,includingtheassessmentofpotentiallosses.
ThespecializedunitforStrategicRiskManagementaimsatidentifyingandassessingthestrategicrisk,
including the main risks in the Bank’s strategic projects, as well as analyzing the realistics of the
assumptionsembeddedinthestrategiesoftheBankwithrespect to changes in the external
environmentandthemarketsitoperatesin.
The Compliance – Regulations and Standards department carries outtheactivitiesofidentifying,
assessing and managing the risk of non‐compliance, ensures adequate and legitimate internal
regulatoryframeworkinthestructureoftheBank,andmonitorsforcomplianceoftheBank'sproducts
andserviceswithexistingregulations.Italsomanagesandanalysesthecustomersatisfactioninthe
Bankinrelationtocustomercomplaints.
The Compliance – Specialized Monitoring and Control department carriesouttheBank'sactivities
relatedtothepreventionofmoneylaunderingandfinancingofterrorismasaspecializedofficeunder
Art.106oftheLawonMeasuresagainstMoneyLaundering(LMAML),andexercisescontroloverthe
applicationofrequirementsforcombatingandpreventingfraud.
ThespecializedunitCompliance–investmentservicesandactivitiesexecutesongoingcontroloverthe
execution of the regulatory requirements with respect to the Bank’s activity as an investment
intermediaryandonthemarketabusewithfinancialinstruments.Aspartofthecompliancefunction
thereisaDataprotectionofficer–forfurtherinformationseesection„PersonalDataProtection“.
SYSTEMOFLIMITS
FirstInvestmentBankappliesasystemofinternallimitsfordifferenttypesofrisks,inlinewiththe
regulatory requirements and the Bank's risk management strategy, including limits by
client/counterparty, type of instrument and portfolio, sector, market, etc. The limits applied are
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monitored on a regular basis and are subject to periodic review and update in line with the risk
appetite,marketconditionsandcurrentregulatoryframework.
Formoreinformationontheinternallimitsfordifferenttypesofrisk,seethesubsectionsoncreditrisk,
marketrisk,liquidityrisk,operationalrisk,aswellastheConsolidatedFinancialStatementsfortheyear
ended31December2021.
RECOVERYPLAN
InpursuanceoftheLawonRecoveryandResolutionofCreditInstitutionsandInvestmentFirms,banks
inthecountryarerequiredtoprepareandmaintainrecoveryplansincaseofpotentialoccurrenceof
financialdifficulties.
In2021,FirstInvestmentBankupdateditsrecoveryplan,calibratingtherecoveryindicatorsinline
with the regulatory requirements and current macroeconomic environment, so as to provide for
accountabilityandefficiencyinthemanagementofrisksandfinancialresourcesofBank.Inconnection
with the minimum requirements for own funds and eligible liabilities, new measures/options and
indicatorswereadded,structuredasapercentageofthetotalriskexposureamount(TREA)andthe
leverage ratio exposure measure (LRE). Aggregate information concerning the overall recovery
capacitywasfurtherelaborated,includingwithregardtothetimeaspectandtheeffectsofmeasures
oncapitalandliquidity.
TheRecoveryplanincludesthedetailedprocessofescalationanddecision‐making,aswellastheunits
andbodieswithintheBankresponsibleforitsupdatingandimplementation.Itincludesquantitative
and qualitative early warning and recovery indicators, based on a wide range of capital, liquidity,
profitability,assetquality,market‐basedandmacroeconomicindicators,upontheoccurrenceofwhich
aphasedprocessis initiated,involvinganalysis andidentificationofthebestwaytoovercomethe
crisissituation,aswellastakingdecisionstotriggertheappropriate actions according to the
proceduresforreportingandescalation.
Forthepurposesoftheplan,thekeybusinesslinesandthecriticalfunctionsoftheBankhavebeen
identifiedthatarenecessaryforitssmoothoperation.Accordingtotheapplicablerequirementsand
inordertodeterminetherangeofhypotheticalevents,different stress scenarios of idiosyncratic,
systemic and combined shock have been defined, against which effective recovery measures have
beenidentified.
In connection with the implementation of the plan, an effective process of communication and
disclosurehasbeenstructuredinFirstInvestmentBank,includinginternalcommunication(tointernal
bankbodiesandemployees)andexternalcommunication(tosupervisors,shareholdersandinvestors,
customersandcounterparties,andotherstakeholders),aswellasmeasuresforthemanagementof
potentialnegativemarketreactions.
Theprimarymechanismsandtoolsforthemanagementofdifferenttypesofriskaresummarized
below:
CREDITRISK
Creditriskistheriskarisingfromthedebtor’sinabilitytomeettherequirementsofacontractwiththe
bankorinabilitytoactinaccordancewiththeagreedterms.Thedifferenttypesofcreditriskinclude
concentrationrisk,residualrisk,dilutionrisk,counterpartyrisk,andsettlementrisk.Creditriskisthe
majorsourceofrisktothebankingbusinessanditseffectiveassessmentandmanagementarecrucial
forthelong‐termsuccessofcreditinstitutions.
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First Investment Bank manages credit risk by applying internal limits on exposures, on
customers/counterparties, types of instruments, industry sectors, markets, by written rules and
procedures, by internal rating and scoring models, as well as by procedural requirements in the
originatingandmanagingofloanexposures(administration).
The internal bank regulations regarding credit risk are structured in accordance with the business
modelandorganizationoftheactivity,aswellasincompliancewiththeregulatoryrequirementsand
recognizedbankingpracticesandstandards,whichincludeinternalrulesforlendingandmanaging
problemexposures,rulesforimpairmentandtheprovisioningofriskexposures,approvallevelsinthe
originationofloanexposures,aswellasthemethodologyforconductingofcreditanalysisandinternal
credit ratings (scoring models) regarding the creditworthiness ofcustomers.Internalrulesand
proceduresareupdatedregularlywiththeaimofidentifying,analyzingandminimizingpotentialand
existingrisks.Theappliedlimitsoncreditriskexposuresaremonitoredonanongoingbasisandin
compliancewiththemarketconditionsandregulatoryframework.
LOANPROCESS
TheloanprocessinFirstInvestmentBankisautomatedthroughaWorkflowsystemintegratedwith
the main information system of the Bank, which includes controls and authority levels when
consideringtransactions.ApprovedtransactionsareadministeredcentrallybytheLoanAdministration
department,applyingthe"foureyes"principle“.
In 2021, the Bank introduced a new advanced Business Process Management (BPM) system for
processingretailloanapplications(NewWorkflow).Itcoversthestepsofacceptingloanapplications,
givingopinions,approvingandgrantingnewloanstoindividuals,aswellasrenegotiatingthetermsof
existing ones, with integrated applicable limits and levels of authority for granting/renegotiating
differenttypesofloansexposures.
In2021,changesweremadeinthelevelsofauthorityforapprovalofcredittransactions,mainlyin
ordertooptimizetheinternaldecision‐makingprocesseswhenrestructuringexposures,includingwith
regardtothecompetencesoftheRestructuringCommitteeasacollectivemanagementbodyandof
thedepartmentsinvolved.ThecompositionoftheRestructuringCommitteewasoptimized,raisingits
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levelbytheinclusionoftwomembersoftheManagementBoard.Duringtheyearchangeswerealso
madein the guidelines for acceptance and processingof documentsforlendingtoindividualsand
micro‐enterprises,withtheaimoftheirfurtherimprovement.Inconnectionwiththerequirementsof
theprivatemoratoriumapprovedbytheBNB,thetermsforrenegotiationofcredittransactionswere
extendedinthecorrespondingmethodology.
FirstInvestmentBankmaintainssystemsfortheongoingadministeringandmonitoringofdifferent
portfoliosand exposures tocredit risk, including aiming at recognizing and managing exposures in
default and performing adequate value adjustments for credit risk. Considering the impact of the
economiccycle,Fibankmanagesexposuresindefaultwithaviewtotheirtimelydiagnosisandtaking
measuresconsistentwiththerepaymentcapacityoftheclientsandtheBank’spolicyonrisk‐taking.
The monitoring system of the Bankaswellastheinternalprocedures for monitoring of credit
exposuresaresubjecttoregularreviewandupdate,includingwithrespecttotheearlywarningsignals.
Duringtheperiodwereupdatedsignalsforprobabiitiyofdelay/overdueinordertocreditworthiness
assessmentandtoindicatetheprobabilityofnon‐payment.
IntheBankadepartmentfunctionsforIntensiveloanmanagement,whichmanagestheexposuresof
customers transferred from the business units with increased credit risk compared to the initial
disbursement of the loan, as well as from the impaired assets unit, when there are indicators for
recoveryoftheexposureandobjectivepossibilityforfutureregularservicing.Duringtheyearwere
developedtheinternalrilesformanagementofdeterioratingexposures,withtheaimatstimulating
theactivitiesrefferedtotheintensivecreditmanagementaccordingtotheRulesforprecesstransfer
ofcreditexposuesandthedifferentphasesofthelife‐cycleoftheloan.
MODELSFORCREDITRISKMEASUREMENT
FirstInvestmentBankappliesinternalcreditriskmodelstoassesstheprobabilityofdefault(PD),loss
given default (LGD), and exposure at default (EAD) which allowsthecalculationofriskadjusted
returns.Allcreditriskexposuresarecontrolledonanongoingbasis.
The framework, defined in accordance with the Basel standards, sets minimum regulatory capital
requirements to cover financial risks. In addition to regulatory capital, First Investment Bank also
calculateseconomiccapitalwhichisincludedintheinternalmeasurementandmanagementofrisk.
Economiccapitalismaintainedforthepurposeofprotectionandcoveringofunexpectedlossesarising
frommarketconditionsorevents.
For further information regarding economic capital see subsection Internal Capital Adequacy
Analysis“.
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TheBank uses internal modelsforcreditassessmentof businessandretailcustomers. Assessment
modelsarebasedonquantitativeandqualitativeparameters,weightsofindividualparametersbeing
defined on the basis of historical experience. Business clientsareassignedacreditrating,while
individualsarebasedonscoring.Anadditional assessmentforbusinessclientsis made basedona
behavioral scoring model. The credit risk assessment derived from the rating models is further
examinedbyacreditspecialist/riskmanager.
The Bank has project finance evaluation models (including for real estate, industrial projects and
financingofindividualfixedassets),applyingquantitativeanalysis(basedonestimatedcashflows)and
qualitative evaluation of the project and investor management, market environment and credit
structuring,aswellasaseparateevaluationoftheassetsbeingfunded.
AllriskassessmentmodelsareadoptedbytheManagingBoard,proposedfortheirreviewafterprior
approvalfromtheChiefRiskOfficer.
ThereisastructuredprocesswithintheBankforassessmentandvalidationoftheriskmanagement
modelstoensuretheirreliability,accuracyandeffectiveimplementation.Itenvisagesthepreparation
of regular validation reports in the Bank: brief/monitoring quarterly reports and extended annual
validationreports,coveringbothquantitativeanalysis(statistical,econometricandotherquantitative
approaches) and analysis of the qualitative (non‐statistical) characteristics, in compliance with the
currentregulatoryrequirementsandgoodbankingpracticesinthearea.
CREDITRISKMITIGATIONMETHODS
Creditriskismanagedalsobyacceptanceofguaranteesandcollateral of types and in amounts
accordingtothecurrentregulationsandtheBank’sinternalrulesandrequirements.FirstInvestment
Bankrequirescollateralforcreditriskexposures,includingforcontingentliabilitieswhichbearcredit
risk.ForreductionofthecreditrisktheBankappliesestablishedtechniques,proceduresandrules,
ensuring effective credit protection, including through the monitoring and control of residual risk.
Securedprotectionisensuredbyassetswhichareliquidenoughandhaverelativelyunchangingvalue
intime.TheBankappliesinternalwrittenrulesregulatingeligiblecollateralsbytypeandamount,in
compliancewiththeregulatoryrequirementsfortheirrecognition,aswellasthelegalrequirements
forsupportingdocumentation.Forreductionofcreditrisk,FirstInvestmentBankappliesthefinancial
collateralsimplemethodundertherequirementsofRegulation(EU)No575/2013.
First Investment Bank currently monitors the relative regulations, as well as the acknowledged
standardsandgoodpracticesinthisarea,aimingconstantlyatfurtherdevelopmentandenhancement
of the rules and processes existing in the Bank with respect to the acceptance, evaluation and
managementofcollaterals,includingwithregardstothemethodsforevaluation.In2021theinternal
rules for management of collaterals are enhanced, incl. by implementing the requirements for
appraisersrotationaftersurtainnumberofsuccessivevaluationsofthesameasset,inaccordance
withGuidelinesonloanoriginationandmonitoring(EBA/GL/2020/06).
PROBLEMEXPOSURESANDSTRATEGYFORTHEIRREDUCTION
FirstInvestmentBankhasinternalrulesandwrittenprocedures for managing problem credit
exposures, which include all main actions related to the management of problem loans, including
analysisandassessmentofriskexposures,restructuringandrecovering,enforcedcollection,saleand
writingoffofproblemexposures.Fibankusesalsoaspecializedsystemfortheintegratedmanagement
ofproblemassets,whichincludesallstagesformonitoringandrecoveryofreceivables.Duringthe
yeartheinternalprocessesandruleswereupdated,aimingmoreeffectivemanagementofproblem
andrestructuredexposures.
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Among the strategic priorities of the Bank regarding its risk profile is reducing the portfolio of
nonperformingexposures,asinthisregardaStrategyforreductionofnonperformingexposuresand
repossessedassetsfortheperiod2021‐2023wasdevelopedandadopted,aswellasanoperatingplan
for its implementation, in which measures adequate to the business model and risk profile were
identifiedalignedwiththeEBAGuidelinesonmanagementofnonperformingandforbornexposures
(EBA/GL/2018/06).In2021,theBankcontinuedtotofollowthesetgoalsandprioritiesinit,which
included:
Regularwrite‐offoffullyimpairedanduncollectiblecreditexposuresandsaleofportfoliosof
non‐performingexposures,insuchvolumeandtimehorizonasthemarketdynamicsallow
andthepricesoffered;
Achievingstablerecovery,coveringtheentirelifecycleofcreditexposuresandperfectingthe
practicesandprocessesinordertoachievehigherrecoveryrates;
Improvingthewaysandmethodsforrestructuring,aimedatincreasingcollectionsfromnon‐
performingexposures;
Reduction of the risk profile of the loan portfolio and applying a conservative approach in
collateralvaluation;
Reductionoftherelativeweightofthe portfolioofforeclosedassetsintheBank'sbalance
sheetinordertofreeupcashresourcesandreducerisk.
Duringtheyear,twosalesweremadeofnon‐performingretailportfolios(consumerloans,creditcards
andoverdrafts)amountingtoatotalofBGN43million,andconsistentactionsandmeasureswere
continuedtoreduceproblemexposuresbyimprovedcollectionsandwrite‐offs.Asaresult,netnon
performingexposuresoftheGroupdecreasedby11.4%orbyBGN172,583thousandYOY.Asat31
December2021,thenonperformingloan(NPL)ratiocalculatedinaccordancewiththerequirements
oftheEuropeanBankingAuthoritydecreasedby2.1percentagepointsto15.1%ofgrossloansand
advances under the FinREP financial reporting framework, and under the broader definition of
nonperformingexposure(NPE)ratioitdecreasedby2.3percentagepointsto12.7%ofgrossloansand
advancesanddebtinstrumentsotherthanheldfortrading.
In 2021, First Investment Bank continued to apply the Procedurefordeferralandsettlementof
liabilitiespayabletobanksandtheirfinancialinstitutionsubsidiariesinconnectionwiththeCOVID‐19
pandemic,preparedbytheAssociationofbanksinBulgariaandapprovedbytheBNB,inlinewiththe
terms and conditions of its application. The document represents private moratorium under the
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meaningofEBAGuidelinesonlegislativeandnon‐legislative(private)moratoriaonloanrepayments
applied in the light of COVID‐19 crisis (EBA/GL/2020/02), according to which in managing loan
exposures,incl.theirqualificationasnonperformingtheBankappliesthetemporarymeasurestating
thatdeferralonsuchexposuresshallnotleadtotheirre‐classificationundertheformofrestructuring
ordefault.
IMPAIRMENTANDPROVISIONINGOFRISKEXPOSURES
Withrespecttoimpairmentandprovisioningofriskexposures,FirstInvestmentBankapplieswritten
rules, which are structured based on the principles of individual and portfolio evaluation of risk
exposures,dependingontheclassificationandamountofexposure.Forexposuresreportedasnon‐
performing specific impairment is determined, calculated on thebasisofindividualcashflowsfor
individuallysignificantexposures,oronportfoliobasisfortheothers.Regardingexposuresreported
asperforming,theBankappliesimpairmentonaportfoliobasis(takingintoaccountpotentiallosses),
grouping exposures with similar credit risk characteristics. According to IFRS9 an allowance for
impairmentlossiscalculatedequaltotheexpectedcreditlossesoverthelifeoftheinstrument,ifthe
credit risk of the financial instrument has increased significantly since the original recognition.
Otherwise,anallowanceforimpairmentlossesiscalculatedequaltotheexpectedcreditlossesovera
12‐monthhorizon.
TheBankhaswrittenparametersfordefiningtheincreasedcreditrisk,whichincludesdayspastdue,
aswellasotherindicatorsi.e.presenceofforbornemeasures,deteriorationintherating/scoringof
theclientandothers,aswellasdefiningtheparametersformeetingthe cash flow test for solely
paymentsofprincipalandinterest(SPPItest),includingdefiningneworchangedcreditproducts.
In2021,theBankupdateditsinternalrulesforprovisioningandimpairment,aimingtocomplywith
the new requirements on materiality tresholds according the Ordinance No 7 of BNB on the
organizationandmanagementofrisksinbanks,aswellasimplementinginthesystemsoftheBankof
thedefinitionofdefaultinlinewiththeGuidelinesontheapplicationofthedefinitionofdefaultunder
Article178ofRegulation(EU)No575/2013(EBA/GL/2016/07).
Formoreinformationoncreditrisk,seenote3“RiskManagement”fromtheConsolidatedFinancial
Statementsfortheyearended31December2021.
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MARKETRISK
Marketriskistheriskoflossesduetochangesinthepriceoffinancialinstrumentsresultingfrom
generalriskfactorsinherentinthemarketsandnotrelatedtothespecificcharacteristicsofindividual
instruments,suchaschangesininterestrates,exchangeratesand/orspecificriskfactorsrelatingto
theissuer.
Themanagementofmarketriskisbasedonapplyinginternallimitsandwrittenrulesandprocedures
withrespecttotheprocessesandcontrolenvironment.Forthepurposeofassessingandminimizing
marketrisktheBankappliesinternalmodelsforassessment,whicharebasedonthe“ValueatRisk
(VaR)concept,andinadditionotherdurationanalyses,calculationofstressedVaR,stresstestsand
scenariosareused.ThelimitsappliedbytheBankfordebtandcapitalinstrumentsarestructuredwith
the aim of minimizing the risk and applying a wide and risk‐basedframeworkoflimits,whichare
directlyconnectedwiththeriskprofileoftheinvestments,aswellaswiththedynamicsoftherisk
profileintime.
In2021,theBankenhanceditsapproachesbyapplyingauniformframeworkregardingitslimitson
investments in debt securities to governments and financial institutions in accordance with the
developmentofmarketconditionsandopportunitiestogeneratereturnsandreturns.
POSITIONRISK
Positionriskistheriskofchangesinthepricesofdebtandequity instruments as a result of
circumstancesrelatedtotheissuerand/orchangesinmarketconditions.Positionriskincludesgeneral
andspecificposition/pricerisk.
ItisthepolicyoftheBanktomaintainaninsignificanttradingportfolioinaccordancewiththecriteria
ofRegulation(EU)№575/2013.Therefore,itdoesnotcalculatecapitalrequirementsforinterestrate
andpricingriskinthisportfolio.
Forquantifyingmeasurementoftheinterestrateandpositionriskinthetradingportfolio,theBank
appliesVaR analysiswitha1‐dayhorizonand 99%confidencelevel,whichmeansthat thereis1%
probabilityforthetradingportfoliotodepreciatewithina1‐dayintervalmorethanitscalculatedVaR.
Themodeliscalculatedandmonitoredonadailybasisbyestimatingthemaximumlossthatcould
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occuroveraspecifiedhorizonundernormalmarketconditions,dueto theadversechangesinthe
marketrates,ifthepositionsremainedunchangedforthespecifiedtimeinterval.
IncompliancewiththeEuropeanBankingAuthorityguidelines,theBankmeasuresstressedvalueat
risk (sVaR) of the debt securities portfolio, where model inputsarecalibratedsoastoreflectan
extendedperiodofsignificantstressintheinternationalfinancialmarkets.
INTERESTRATERISKINTHEBANKINGBOOK
Interestrateriskinthebankingbookostheriskfromnegativeeffectontheeconomicvalueofthe
capitalandthenetinterestincomeoftheBankduetochangeinthemarketinterestratelevels.
FirstInvestmentBankmanagesthistypeofriskthoughwrittenrules,limitsandproceduresaimedat
reducingthemismatchbetweentheinterestratesensitivityofassetsandliabilitiesincompliancewith
theEBAGuidelinesonthemanagementofinterestrateriskarisingfromnon‐tradingbookactivities
(EBA/GL/2018/02) and the requirements of Ordinance No 7 of the BNB on Organisation and Risk
ManagementofBanks.Interestrateriskinthebankingbookismeasuredusingmodelsthatassessthe
impactofinterestratescenariosontheeconomicvalueoftheBankandonnetinterestincome.The
interest rate risk assessment framework in the banking book (IRRBB) takes into account various
sourcesoftheIRRBB,incl.theriskofmismatch,underlyingandoptionrisk,andtheriskofchangein
thecreditspreadsoffinancialinstruments(CSRBB).ThesetofstressscenariosappliedbytheBank
includesthoserelatedtonon‐parallelchangesintheinterestratecurve,aswellastakingintoaccount
anumberofbehavioralfeaturesincashflows,inthecontextofdifferentstressscenarios.
Asat31December2021theinterestrateriskontheeconomicvalueoftheGroup(IRRBB)followinga
standardizedshockof+100/‐100bpwasBGN+12.3/+35.4million,whileonthenetinterestincome
oneyearforwardwasBGN‐1.6/+0.6million.
CURRENCYRISK
Currencyriskistheriskoflossresultingfromanadversechangeinexchangerates.Fibank’sexposure
tocurrencyriskarisingfrompositionsinthebankingandtradingbookislimitedbytheapplicationof
regulatory‐requiredandinternallimits.
TheBankactivelymanagestheamountofitsoverallopenforeignexchangeexposure,andseeksto
maintainnegligiblelevelsofcurrencymismatchesinitsentireactivity.Inaddition,FirstInvestment
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
59/146
Bankcalculatesandapplieslimits,basedonaninternalVaRmodel,regardingthemaximumlossthat
couldbeincurredwithin1dayataconfidencelevelof99.0%.
TheBankisalsoexposedtocurrencyriskasaresultofproprietarytradingtransactions.Thevolumeof
suchtransactionsisverylimitedandcontrolledthroughlimitsonopenforeigncurrencypositions,and
stop‐losslimitsonopenpositions.
COUNTERPARTYRISKANDSETTLEMENTRISK
Counterpartyrisk(counterpartycreditrisk)istheriskthatacounterpartyinaparticulartransaction
will default before the final settlement of the cash flows of the transaction. It arises mainly from
transactions in derivative instruments, repo transactions, securities and commodities
lending/borrowingtransactions,marginlendingtransactionsandextendedsettlementtransactions.
The Bank manages and controls this type of risk by applying limits and minimum credit quality
requirementstocounterparties/issuers.
SettlementriskfortheBankistheriskofoutstandingtransactions in securities, commodities or
currency.Itarisesbothintransactionswithsettlementservicesontheprincipleof"deliveryversus
payment" (delivery versus payment ‐ DvP) and in trade without DvP ("free deliveries"). For DvP
transactions,theBankassessestheriskthatthepricedifferencebetweentheagreedsettlementprice
fortherespectiveinstrumentanditscurrentmarketvaluewillleadtoalossfortheBank.Forthose
related to "free deliveries", the risk is controlled by applying internal credit quality limits to
counterparties/issuers.
For further information regardingmarketriskseenote3“Riskmanagement” of the Consolidated
FinancialStatementsasat31December2021.
LIQUIDITYRISK
Liquidity risk originatesfrom the funding of the banking businessandinpositionsmanagement.It
includestheriskoffailuretomeetapaymentwhendue,orfailuretosellcertainassetsatafairprice
andintheshorttermtomeetanobligation.
First Investment Bank manages liquidity risk through an internal system for monitoring and daily
liquidity management, maintenance of a sufficient amount of cash consistent with the currency
structureof assetsandliabilities andmaturityladder,regular gapanalysisofinflowsandoutflows,
maintainingalowriskportfolioofassetstomeetcurrentliabilities,andoperationsontheinterbank
market.
Inordertomaintainamedium‐lowriskprofile,Fibankhasestablishedanadequate frameworkfor
liquidity risk management. The Bank's policy on liquidity management is designed so as to ensure
meeting all obligations even under stress originating from the external environment or from the
specificsofbankingactivity,aswellastomaintainanadequatelevelandstructureofliquidbuffers
andapplyappropriatemechanismsforthedistributionofcosts,profitsandrisksrelatedtoliquidity.
TheBankappliesacombinationofmethods,financialmodelsandinstrumentsforassessmentand
management of liquidity, including the requirements for reporting and monitoring of the liquidity
coverageratio(LCR)andnetstablefundingratio(NSFR)incompliance with Regulation (EU) No
575/2013andtheapplicabledelegatedregulationsoftheEuropeanCommission.Inordertoreduce
theliquidityrisk,preventivemeasureshavebeentakenaimedtoextendthematurityofborrowings
from customers, to encourage long‐term relationships with clientsandtoincreasecustomer
satisfaction.Inordertoadequatelymanageliquidityrisk,theBankmonitorscashflowsonadailybasis,
andalsomaintainsamaturityladder,whichispartoftheadditionalliquiditymonitoringindicatorsand
atoolfordetailedmonitoringofcashinflowsandoutflowsbymaturityinterval.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
60/146
Asregardsasset/liabilityandliquiditymanagementpolicies,FirstInvestmentBankappliesthebusiness
modelrequirementsandthecriteriaforclassificationandvaluationoffinancialassetsintheBank's
portfolios in accordance with IFRS 9. Based on the purpose for managing the financial assets, the
businessmodelsappliedbytheBankinclude:1)abusinessmodelwhosepurposeistheassetstobe
heldtocollectcontractualcashflows(holdtocollect);2)abusinessmodelwhosepurposeisbothto
collectcontractualcashflowsaswellassaleoffinancialassets(holdtocollectandsell);3)another
business model when the purpose is different from the previous two business models, and which
includesassetsheldfortrading.
DuringthereportingyeartheGroupofFibankmaintainedanadequatevolumeofliquidassets,asat
31 December 2021 the ratio of liquid assets covering the attracted funds due to other customers
amountedto29.46%,whichwassignificantlyabovetheBNBrecommendedlevelof20%.Accordingto
the regulatory requirements the Bank should maintain a buffer of liquid assets to ensure liquidity
coverageofnetliquidityoutflowsovera30‐calendardaystressperiodwithaminimumamountof
100%.Attheendofthereportingperiod,theliquiditycoverageratio(LCR)amountedto256.37%on
aconsolidatedbasis(2020:257.17%).
First Investment Bank also calculates a net stable funding ratio (NSFR), which is an instrument
introducedtoensurethatlong‐termliabilitiesareadequatelycoveredbystablefinancingtoolsboth
undernormalcircumstancesandinstressconditions.
At year‐end, the net stable funding ratio amounted to 139.81% on a consolidated basis (2020:
134.47%)andwasabovethereferencevalueof100%inaccordancewithRegulation(EU)2019/876of
theEuropeanParliamentandoftheCouncilof20May2019amendingRegulation(EU)No575/2013
asregardstheleverageratio,thenetstablefundingratio,requirementsforownfundsandeligible
liabilities, counterparty credit risk, market risk, exposures to central counterparties, exposures to
collective investment undertakings, large exposures, reporting and disclosure requirements, and
Regulation(EU)No648/2012.
INTERNALLIQUIDITYADEQUACYASSESSMENTPROCESS
FirstInvestmentBankpreparesaregularreportontheinternalliquidityadequacyassessmentprocess
(ILAAP),aimedatperformingacomprehensiveinternalassessmentoftheliquiditymanagementand
fundingframeworkoftheBankinthecontextofitsstrategyandriskappetiteintermsofliquidity.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
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In2021,aspartofitsannualreviewprocess,theBankupdateditsILAAPreport,includingwithregard
toinformationonliquiditygenerationcapacity,liquiditybufferstrategy,survivalperiods,aswellas
resultsofstressscenariosandstresstestsused.Informationonencumberedassetsandonfinancing
planimplementation was further developed.The internal liquidityindicatorsaresetincompliance
with the requirements for consistency with the Recovery Plan levels, the latter being part of the
monitoringandearlywarningsystemincorporatedintheBank'sriskmanagementframework.With
respect to theinternal processesand organization on ILAAP the CFO has general responsibility for
controllingtheprocessforupdating,formakingproposalsforamendmentsonthedocument,aswell
asensuringcontrolbeforepresentingforapprovalfromthecompetentbodieswithintheBank.
During the period, the internal processes related to ILAAP wereimprovedbystructuringanew
Methodologyforinternalliquidityadequacyassessmentwhichdescribestheapproachestopreparing
andupdatingtheILAAPreport,includingthekeycomponentsinaccordancewiththeEBAGuidelines
onICAAPandILAAPinformationcollectedforSREPpurposes.
The assessment takes into consideration the systems and processes existing in the Bank for
managementofrisksrelatedtoliquidityandfunding,includinginformationonthedailymanagement
ofliquidityriskandontheallocationofcostsandbenefitsrelatedtoliquidity,whicharedetermined
basedonamethodologyforinternaltransferprices(ITP)introducedintheBank.TheILAAPalsotakes
intoaccountthefundingstrategyoftheBank,includingthefundingplanswithinathree‐yearhorizon,
aswell as the strategy on maintaining liquidity buffers and monitoring of encumbered assets. The
quantitativemeasurementsofthereadinessoftheBanktodealwithasuddenandsignificantoutflow
of borrowings (liquidity crisis) are established through stresstestsandscenarioanalyses.Forthe
purposes of ILAAP, First Investment Bank applies a combination of three stress scenarios: of
idiosyncratic,marketandcombinedshock,withahorizonofoneweekandonemonth,whichtakeinto
accountthestabilityofthedepositbaseandthesensitivityofthecustomers.
ToensureadequatecapacityoftheBanktomeetallitsobligationsandcommitments,evenin the
contextofaliquiditycrisis,FirstInvestmentBankhasdevelopedanactionplanincaseofcontingency/
liquiditycrisiswhichisanintegralpartoftheoverallsystemforliquiditymanagement.
For further information regarding liquidity risk see note 3 “Risk management” of the Consolidated
FinancialStatementsasat31December2021.
OPERATIONALRISK
Operationalriskistheriskoflossresultingfrominadequateorfailedprocesses,peopleorsystems,or
fromexternalevents.Inordertomitigatetherisksarisingfromoperationalevents,FirstInvestment
Bankapplieswrittenpolicies,rulesandproceduresthatarebasedontherequirementslaiddownin
Bulgarian and EU legislation and good banking practices. With respect to capital requirements for
operationalrisk,theBankappliesthestandardizedapproachasperrequirementsofRegulation(EU)
575/2013,incl.methodologyforallocationoftheindicatorsaspergroupactivities.
FirstInvestmentBankmaintainsasystemforregistration,trackingandcontrolofoperationalincidents
and near‐misses that complies with the effective regulatory requirements. Operational risk
managementatFibankisbasedontheprinciplesofnotassumingunsoundrisk,strictcompliancewith
theauthoritylevelsandapplicablelaws,andactivemanagementofoperationalrisk.TheBankapplies
reliable methods for avoiding, transferring, and limiting the impact of operational risks, including
throughseparationoffunctionsandresponsibilities,doublecontrol,approvallevels,internalcontrol,
insurancecontracts,andinformationsecurity.
With the aim of developing and enhancing its processes for operational risk management key risk
indicatorsaredefinedwithintheBank,whichareappliedbothatBanklevel,andspecificallyforeach
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businessunitandprocessintheBank.Theyareusedforthepurposeofeffectivesignalingofchanges
thatmayberelevanttotheactivemanagementofoperationalrisk,aswellasforimplementingbetter
monitoringandcontroloftherisktoleranceandofthethresholdsandlimitsonindividualtypesofrisk.
TheRisk Analysis and Control departmentdefinesand categorizesoperationalevents across event
typesandbusinesslinesinherentinbanking,aswellastheobligationsandresponsibilitiesoftheBank's
employees in connection with their registration and reporting. The Operational Risk Committee
regularlyreviewsandanalyzesoperatingeventsandsuggeststotheManagingBoardmeasuresfor
promptcorrectionoftheircauses,aswellasforstrengtheningthecontrolsinthemanagement of
processes,activities,productsandservicesatalllevelsoftheBank'ssystem.
Inordertoassesstheexposureandreduceoperationalrisk,aswellastoenhanceandimprovethe
controlprocedures,FirstInvestmentBankconductsregularRiskControlSelf‐Assessment(RCSA)inthe
form of questionnaires and analyzing of processes. According to good banking practices the self‐
assessmentisanimportanttoolforadditionalevaluationoftheBank’sexposuretooperationalrisk,
aswellasatoolcontributingtotheanalysisoftheeffectivenessofexistingcontrolsforitsmitigation.
In2021FirstInvestmentBankdevelopedthepoliciesforoperationalriskmanagement,incl.updated
therulesofprocedureandthecompositionoftheOperationalRiskCommitteetotheManagingBoard.
INFORMATIONSECURITY
TheBank'sinformationsecuritypolicysetsoutprinciplesandrulesforprotectingtheconfidentiality,
integrityandavailabilityofdataandinformationofFibankanditscustomers,andofrelatedservices.
TheBankappliesinternalrulescoveringtheorganizationalandmanagerialframeworkandemployee
responsibilitiesforensuringthesecurityofdata,systemsandrelevantinfrastructure.Measureshave
beenputinplacetoguaranteeproperlogicalandphysicalsecurity,informationassetmanagement,
accesscontrolandriskmanagement.
An“Informationsecurity”departmentfunctionswithintheBankunderthesupervisionoftheChief
RiskOfficer,whichcoordinatestheactivitiesrelatedtoinformationsecurity,definestherequirements
towardscontrolsandsecurityofdata,aswellasorganizestheexecutionoftheManagementBoard’s
decisionsinthisrespect.
In2021,theBankenhanceditsinternalrulesonmanagementofITchangesandprojects,aswellas
theactivity,compositionandcompetencesoftheITcommitteetotheManagingBoard.
PERSONALDATAPROTECTION
Aspartofitsinternalorganizationasadatacontroller,theBankfurtherstructuredanddevelopedthe
principles and grounds for processing personal data, including with regard to their transparency,
legitimacy,rightsofdatasubjects,aswellastechnicalandorganizationalmeasurestoprotectsuch
data.
IncompliancewiththerequirementsoftheGeneralDataProtectionRegulation(GDPR),theBankhas
aDataProtectionOfficer(DPO)–e‐mail:dpo@fibank.bg.TheDPOhasaleadingroleinensuringthe
lawfulprocessingofpersonaldata intheBank's structure,conducts awareness‐raisingtrainingand
contributestobuildingadataprotectionculture.TheDPOisacontactpersonwiththeCommissionfor
theProtectionofPersonalDataandonissuesrelatedtotheexerciseoftherightsofthedatasubjects.
BUSINESSCONTINUITYMANAGEMENT
Inordertoensuretheeffectivemanagementofbusinesscontinuity,FirstInvestmentBankmaintains
contingencyandbusinesscontinuityplans,aswellasplansfortherecoveryofallitscriticalfunctions
andresources,whichareregularlytested.Businesscontinuitymanagementensuressustainabilityat
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allorganizationallevelswithintheBank,aswellastheopportunityforeffectiveactionsandreactions
in crisis situations. The organization of processes ensured within the Bank aims at protecting the
interestsofallstakeholders,itsreputation,brandandthevalue‐addingactivities.
Building an appropriate corporate culture with regard to business continuity management is an
importantpartoftheoverallriskcultureoftheBank.Tofurtherintegrateinformationandapplya
centralizedapproach,theinternalrulesonbusinesscontinuitywerestructuredintoasingledocument
with main content and separate action plans for specific incidents and crisis situations. The
organizationthusestablishedaimstoensurerapidandeffectiveactionforaddressingpotentialcrisis
situations,aswellasthetimelyeliminationofanynegativeconsequences.
In2021,aspartoftheannualreviewoftheBusinesscontinuityplan,thelatterwasupdated,incl.with
respecttothetimeneededforrecoveryofinformationsystems,additionsonthealternativesuppliers
ofcritiralfunctionsandfinancialmarketsinfrastructures,aswellasplanincludedforassessmentof
the pandemic situation and planning of necessary anti‐epidemic measures within First Investment
Bank.
RISKEXPOSURES
Asat31December2021FirstInvestmentBankappliedthestandardizedapproachforthecalculation
ofriskexposuresforcreditrisk,inaccordancewithRegulation(EU)No575/2013.Duetothelimited
volumeoffinancialinstrumentsinthetradingbook(bondsandothersecurities)capitalrequirements
arecalculatedinaccordancewiththerequirementsofRegulation(EU)No575/2013asappliedtothe
banking portfolio. With respect to capital requirements for operationalrisk,theBankappliesthe
standardized approach as per requirements of Regulation (EU) 575/2013, incl. methodology for
allocationoftheindicatorsaspergroupactivities.
InBGNthousand/%oftotal
2021 % 2020 % 2019 %
Forcreditrisk
6,941,701 92.6 6,834,786 92.2 6,385,596 91.2
Formarketrisk
4,713 0.1 5,525 0.1 4,750 0.1
Foroperationalrisk
552,425 7.4 573,675 7.7 612,838 8.8
Totalriskexposures
7,498,839 100 7,413,986 100 7,003,184 100
In2021thestructureofrisk‐weightedassetscomprisedpredominantlyofthosetocreditriskat92.6%
oftotalexposures(2020:92.2%),followingbythoseforoperationalriskat7.4%(2020:7.7%)andto
marketriskat0.1%(2020:0.1%)TheBankcontinuedtomaintainaconservativeapproachintherisk
assessmentandriskmanagement.
Apart from Supervisory purposes, Fibank also calculates the economic capital that will ensure its
solvencyandbusinesscontinuityinadversemarketconditions.Forthatpurpose,aninternalcapital
adequacyanalysis(ICAAP)iscarriedout.
INTERNALCAPITALADEQUACYANALYSIS
FirstInvestmentBankADperformsregularinternalcapitaladequacyanalysis(ICAAP)inthecontextof
itsbusinessstrategy,riskprofileandriskappetite.Theassessmentoftherequiredeconomiccapitalof
theBankreflectstheriskprofileofitsactivity,aswellasitsriskappetite,asthemainindicatorsofthe
quantitativeevaluationmethodsusedtakeintoaccountunfavorableexternalenvironmentscenarios.
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In 2021, the ICAAP report was updated in accordance with Fibank’s Risk Strategy and business
developmentgoals,aswellaswiththeoperationalenvironmentandexternalconditions.Anintegrated
stress test in accordance with the EBA guidelines was added to the set of used analysis methods,
assessingtheBank'sresilienceunderthebaselinemacroeconomicscenarioandtheadversescenario
(negative shock). The framework for interest rate risk in the bankingbook(IRRBB)wasfurther
developed and improved, and a credit spread risk assessment in the banking book (CSRBB) was
integrated. The methodologyfor determining the capital to coverequity tradingportfolio risk was
changed,usingstresstestassumptionsbasedontheEBAadversescenario.Themodelfordetermining
thecapitalforlegalriskwasfurtherdevelopedusingMonteCarlosimulationsfortheprobabilityof
litigationlossesthattheBankmayincuroveraone‐yearhorizon.
WhenpreparingtheICAAPreport,abusinessmodelassessmentismade,aswellasinternalcontrol
framework, incl. independent risk, compliance and internal audit functions are taken into
consideration. The internal system for assessing the required internal capital is based on VaR
forecastingmodelsforcreditandmarketrisk,stresstestsforcredit,market,liquidity,reputational,
andinterestrateriskinthebankingbook,usingthestandardisedapproachandstresstestsregarding
operationalrisk,theEarnings‐at‐Riskapproachforstrategicrisk,andonanalyticaltoolsandtechniques
thatallowmoredetailedassessmentofcapitaladequacyinaccordancewiththeriskprofileoftheBank
andthecurrentoperatingenvironment.ForaggregatingthevarioustypesofriskstheBankusesa
correlation matrix, which takes into account the connection between the separate risk categories,
aimingatamorerealisticandmoreenhancedapproachformeasuringtherisktheBankisexposedto,
atthesametimeassufficientlyconservativeestimates.
Forcalculationofcapitaladequacyregardingtheexposuretocreditrisk,FirstInvestmentBank
uses internal valuation models, except in particular cases, e.g. in exposure classes with
negligibleimpactontheriskprofile.Forexposureclassesofsubstantialimportance,whichconstitute
themaincreditactivityofFibank,economiccapitalisdeterminedbasedonasingle‐factorportfolio
credit‐VaRmodelwhichdeterminestheprobabledistributionoflossesthatmaybeincurredwithina
one‐yearhorizon,atconfidenceintervalcorrespondingtotheriskappetiteoftheBank.Toquantify
theriskofoccurrenceofextraordinary,unlikelybutpossibleevents,stressscenariosareapplied.The
stressscenarioresultsarecomparedwiththecapitalrequirementsforcreditrisk,calculatedaccording
totheportfolioVaRmodel.
Aspartoftheoverallassessmentoftheexposuretocreditrisk,forthepurposesofICAAP,First
Investment Bank assesses the concentration risk which is due to the uneven distribution of credit
exposuresbyclient,orbyagroupofrelatedpersons,aswellasbyeconomicsectors,fromthe
perspective of its financial stability and ability to carry outitscorebusiness.Forthequantitative
evaluationoftheneededeconomiccapitalforthisrisk,theBankmatchestheresultsoftheportfolio
VaRmodelbetweentherealandahypotheticalportfolio,inwhichtheamountofexposuresisoneand
thesameatallcustomersatequallyallotherconditions.Forcalculatingtheconcentrationriskasper
economicsectors,aHerfindahl‐HirschmanIndex(HHI)isused.
TheBank’sexposuretomarketriskislimitedandinvolvestheassessmentofcapitaladequacy
inrelationtopositionrisk,foreignexchangerisk,andcommodityrisk.Forcalculationofthe
economic capital for market risk, internal value‐at‐risk (VaR) modelsareused,withatime
horizonof1yearandaconfidencelevelcorrespondingtotheriskappetiteoftheBank,aswellasstress
testsforpositionriskoftheequityportfolio.
Forthepurposesoftheinternalanalysisofcapitaladequacy,Fibankmanagestheinterestrateriskin
itsbankingbookbymanagingthestructureofinvestments,controllingthecostsandtermsoffinancial
liabilities,aswellascontrollingtheinterestratestructure
oftheloanportfolioandtheotherinterest‐
bearingassets.Twoaspectsarebeingmeasuredfortheinterestrateinthebankingbook–theeffect
ofinterestratesonthenetinterestincomeataone‐yearhorizon,andtheeffectontheeconomic
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valueoftheBank.Forcalculatingthesufficiencyoftheeconomiccapitalwithrespecttointerestrate
riskinthebankingbookthelargestdecreaseintheeconomicvalueoftheBankorthenetinterest
incomeisdefinedresultinginashiftoftheyieldcurvesinthefollowingscenarios:Parallelshock–
parallelincrease/decreaseofinterestratelevels;Shortratesshock–increase/decreaseintheinterest
ratelevelsintheshortpartofthecurve;Steepener–theshortpartoftheyieldcurveregisters
decrease,whilethelongpart–increase;Flattener–theshortpartoftheyieldcurveregistersincrease,
whilethelongpart–decrease.Inadditiontothenon‐riskinterestratecomponent,reportedarealso
thestressscenariosforchangeinthecreditspread(CSRBB).
ForthepurposesofICAAP,FirstInvestmentBankcalculatestherequiredeconomiccapitalfor
operationalriskonthebasisoftheresultsfromtheappliedstresstestsandtheannualself‐
assessment exercise on risk and controls, which units in the Bank go through, and on
identifyingpotentialscenariosforrarebutplausibleoperationalevents.TheusedbytheBankstress
testsareforextraordinarybutprobableevents,includingdifferentscenariosbasedontheirfinancial
impact and probability of occurrence. The economic capital for operational risk, incl. legal risk, is
calculatedastheoverallfinancialeffectinaone‐yearhorizonbasedonallanalyzedstressscenarios.
Toassessliquidityrisk,theBankdifferentiatestheanalysisintwodirectionsregardingtherisk
ofinsolvencyandtheriskofprovidingliquidity.Theriskofinsolvencyismanagedandcovered
bymaintaininganappropriatebufferofunencumbered,highlyliquidassets,whiletheriskofproviding
liquidity is covered and mitigated by economic capital. The Bank calculates economic capital for
liquidityriskbyassessingtheamountoflossthatwouldbeincurredasaresultofaliquiditycrisis,
(idiosyncratic, market and combined shock), taking into account the cost of repo transactions or
liquidatingassetstomeetthecashoutflow,aswellastheexpectedincreaseininterestexpenseon
borrowings.
ForthepurposeofICAAP,theBankassessesandotherrisks,includingstrategicriskandreputational
risk. For the quantification of strategic risk, the Earnings‐at‐Risk approach is used, measuring the
historicaldeviationsbetweenthebudgetedandgeneratednetprofitoftheBank.Thecapitalallocated
forstrategicriskisdeterminedbyapplyingapercentageofdeviationcorrespondingtotheaccepted
confidenceleveltothebudgetednetprofitforthenextyear.
ThereputationalriskreflectstheriskthattheBank'sreputation may differ negatively from the
expectedstandardintermsofitsexpertise,integrityandreliability.Reputationalriskmaymaterialize
mainlyinlossofbusiness,increasedcostoffunding,orliquiditycrisistheeffectsofwhicharemeasured
intheassessmentofstrategicriskandliquidityrisk.
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DISTRIBUTIONCHANNELS
FirstInvestmentBankmaintainsdiversificationofthechannelsfordistributionoftheproductsand
servicesoffered,includingawell‐developedbranchnetwork,widenetworkofATMandPOSterminals,
e‐banking,mobilebanking,directsales,contactcenter,corporatewebsiteandacorporateblog.All
channelsareconstantlyimprovedinlinewiththecurrenttrends in banking, market conditions,
technologicaldevelopmentandcustomerneeds.
BRANCHNETWORK
FirstInvestmentBankstrivestomaintainanadequatebalancebetweenawell‐developednetworkof
physicallocationsandtheprovisionofmodernremotebankingtechniques,includinginthecontextof
thedigitaltransformationinthebankingsector.
In 2021, the Bank continued to optimize its branch network, taking into account the external
environmentandmarketconditions,theworkloadofindividuallocationsandthevolumesofactivity.
Eightofficeswereclosedduringtheyear,threeoftheminSofiaandfiveintherestofthecountry.As
at31December2021,thebranchnetworkofFirstInvestmentBankcomprisedatotalof141branches
andofficesonaconsolidatedbasis(2020:149),locatedin60citiesinBulgaria:44locationsinthecity
ofSofia(2020:47),82branchesandofficesintherestofthecountry(2020:87),oneforeignbranchin
Nicosia,Cyprus,aswellasasubsidiarybankinAlbaniawithHeadOfficeand14branchesinAlbania.
Forfurther information regardingthebranchnetworkof FirstInvestment Bank–AlbaniaSh.a., see
section“Businessreviewofsubsidiarycompanies”.
ThebranchnetworkbothinSofiaandinotherplacesinthecountryisstructuredaccordingtoaunified
organizationalmodelwithaviewtoefficientallocationofbudgetarytargets,focusingonattracting
newcustomersandcross‐selling.Thereare27branchesinthecountry,whileinthecapital5functional
brancheshavebeenestablished:Central,East,West,NorthandSouth,toeachofwhichofficesare
allocatedbasedonterritoriallocationandbusinessindicators.
IntheconnectionwiththedevelopmentofthepandemicCOVID‐19,Fibankcontinuedtotakeactions
andmeasuresregardingtheinternalorganizationofthebranchnetwork,incl.safetyrequirements,
protectivepanels,socialdistance,providedsafetyequipmentfortheBank'semployeesandcustomers.
Aspartoftheongoingimprovementandoptimizationofprocesses,thebranchdigitizationprojectwas
developed,aimedatintroducingelectronicdocumentandelectronicsignaturesinoffices,aswellas
reducingthe use of paper documents in a sustainable way, in ordertointroduceanewmodelof
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customer servicing, developing digitalization in everyday operations. Since 2019, the Bank has
centralizedbackoffice,whichcontributestobettercustomerservice.
Fibankbranchesandofficesinthe
country offer the full range of
banking products and services to
both individuals and business
customers. In an effort to better
satisfycustomerdemand,partof
thebranchnetworkoperateswith
extended working hours, while
some offices are also open on
weekends.
The branch of First Investment
Bank in Nicosia, the Republic of
Cyprus,hasbeenoperatingsince
1997,initiallymainlyintheareaof
corporatelending.Overtheyears,
ithassystematicallyand
consistently expanded the range
of products and services. At
present, the branch offers
standard credit and savings
products,paymentservicesande‐
banking, with a focus on SME
customersandretailbanking.
CONTACTCENTER*bank(*2265),080011011
In2021,Fibank’sContactCenterfunctionedasaneffectivechannelforcommunicationandtargeted
sellingofproductsandservices.Italsocontributedtotheattractionofnewandretentionofcurrent
customersthroughtheprovisionofservicesinaccordancewiththeBank'sestablishedstandardsand
businessobjectives.
Throughout the year, 38 outgoing campaigns of different
nature and topics were conducted through the Contact
Center,includinginformationcampaigns,directmarketingof
productsandservices,consumeropinionsurveys,aswellas
campaignsinsupportofloancollection(softcollection).Over
69,000outgoingcallsweremade,withahighresponserate
achieved.
For the reporting period, the Contact Center received over
75,000 incoming calls, emails and chat conversations in
relation to various inquiries and requests by existing or potential customers, including on general
bankinginformation,cardservices,contactandreferenceinformation,productrequests,etc.
ThroughtheContactCenter,customersmayalsoapplyfordebitcardoverdraftsorapplyforconsumer
loans.Theymayreceiveup‐to‐dateandtimelyinformationonproductsandservices,theTariffand
interestratesoftheBank,thelocationofbranchesandtheirworkinghours,aswellasadequateand
professionalassistancebyemployeesincaseofquestionsorproblems.Customersmaycommunicate
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remotelywiththeBankbyphone,emailoronlinechatinrealtimethroughthecorporatewebsiteof
theBank.
CORPORATEWEBSITEwww.fibank.bg
In2021,FirstInvestmentBankcontinuestodevelopitscorporatewebsiteinordertotransformitinto
anactivechannelforproductcommunicationandcross‐selling.Duringtheyearstartedtheofferingof
anewservice‐"Videoconsultation"forindividualsregardingcreditproductsoftheBank,available
through www.fibank.bg. Through the site could be submitted online applications for credit cards,
overdraftsandconsumerloans,aswellastocommunicatedirectlywithanexpertfromtheBank.
Thecorporatewebsitehasanumberoffeatures,includingvisualizationelementsinlinewithcurrent
digitaltrendsandfeaturesforintuitivedesignandpersonalizedcontent.Theyprovideaneasywayto
compareproductsandservicesofferedbytheBank,allowingcustomerstoquicklyselecttheonesthat
bestmeettheirneeds.
Duringtheyear,areviewofthecorporatewebsitewasconductedinordertoassessitscompliance
withstandardsforprovidingaccessiblecontent(includingHarmonizedEuropeanStandardEN301549
V2.1.2,2018‐08onaccessibilityrequirementsforICTproductsandservices).TheBankiscommittedto
maintainingaconsistentlyhighlevelofaccessibilityofpublishedinformationandtoensuringusability
ofcontentbypeoplewithdisabilities(impairedhearingoreyesight).
CORPORATEBLOG
In2021,incontinuingpandemicofCOVID‐19,thecorporateblogofFirstInvestmentBank,together
withotheronlinecommunicationchannels,incl.socialnetworkshadakeyroleincommunicatingwith
customers,asanimportantpartofthekeymessages,news,initiativesweredisseminatedthrough
theseonlinechannels.
Overtheyears,theBankhasstrivedtocontinuouslydevelopitscorporatebloginlinewithcurrent
trendsincommunicationintheInternetenvironment,whilemaintaininganintuitiveanduser‐oriented
approach, design and functionality of the platform. It engages in open dialogue and customer
feedback,thusenablingtheBanktoexploretheusabilityofproductsandservices,aswellascustomer
satisfaction.InadditiontothenewtopicsrelatedtoproductsandservicesoftheBank,incl.insupport
ofindividualsandlegalentitiesaffectedbythesituationwithCOVID‐19,thecorporateblogpresents
thediverserangeofsocialandcorporateinitiativesoftheBank,financialanalyzesandstudiesrelated
tothemarketofbankingproductsandservicesinthecountry,currentnewsonvarioustopics,aswell
asusefulinformationforcustomers.Itprovidesanopendialogueandfeedbackwithcustomers,thus
providing an opportunity to study the usability of the Bank’s products and services and customer
satisfaction.
Apartfromitscorporateblog,FirstInvestmentBankalsomaintainsactiveonlinecommunicationin
real time with customers and stakeholders through leading social networks such as Facebook,
Instagram,LinkedIn,TwitterandYouTube.
SALES
FirstInvestmentBankusesdirectsalesasanadditionalopportunityfordistributionofproductsand
services, including for comprehensive bank servicing of institutional and corporate clients This
approach helps to build long‐term relationships with key customers, as well as to obtain direct
feedbackontheBank'sproductsandservices.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
69/146
TheCorporateSalesandPublicProcurementDepartmentinthesystemofFirstInvestmentBankhas
considerable experience in preparing the Bank's participation in public procurement, as well as in
servicingcorporateandinstitutionalclients,budgetspendingunits,stateandmunicipalenterprises.
In2021Fibankparticipatedinover90publicprocurementproceduresandcompetitions,asinaround
50%ofwhichtheBankwaschosenasaservicingbank,thereforeattractingnewbusinessclientsand
maintainingrelationswithexistingones.
DIGITALBANKING
MYFIBANKELECTRONICBANKING
TheMyFibankelectronicbankingplatformofFirstInvestmentBankhasbeen designed as a single
customerservicechannelandisconstantlydevelopedbyupgradingandaddingnewfunctionalities.
The platform is integrated with the core banking IT environment, providing a high level of system
security,optimizationandgreaterworkflowefficiency,aswellasincreasedproductivity.
ThroughtheMyFibankelectronicbanking,customersusebothactiveandpassivebankingaccording
to their needs and depending on their access rights to the system. As part of the active banking,
customerscanopenandclosecurrentanddepositandotheraccounts,carryoutpaymentsinnational
and foreign currency (including mass payments), make utility payments, apply for and enter into
agreementsforcreditproducts(includingcreditcards),requesttheissuanceofdebitcards,aswellas
buyorsellforeigncurrency.Passivebankingallowscustomerstochecktransactionsandbalanceson
bankaccountsand/orpaymentcards.ItalsoprovidesinformationonlocationsofbranchesandATMs,
aswellasexchangerates,newsandcurrentpromotions.
Expandingthescopeofservicesoffered,asof2021customersmaypurchaseonlineproducts,including
electronicvignettes,byusingtheiraccountsorpaymentcardsinMyFibankelectronicbankingorthe
mobileapplication.TheymayalsoopenaGoldAccount:aninnovativeproductforpurchase,saleand
keepingofdematerializedgold(XAO).
A number of technical innovations and improvements were made to My Fibank during the year,
including an updated design, a new alternative method of account management, new application
formsformortgageloans,overdrafts,creditanddebitcards,aswellasaremoteactivationoption(for
cardsdeliveredbycourier).Remoteopeningofaccountsandenteringintoagreementswithcustomers
werefurtherdevelopedatwww.smetka.fibank.bg.
In compliance with the regulatory requirements arising from Regulation (EU) 1230/2021, First
InvestmentBankaddedanewfunctionalitytoe‐banking,allowingpreliminaryvisualizationofthefees
duewhenorderingatransfer.
Withregardtostrongcustomerauthentication(SCA)requirements,FirstInvestmentBankprovides
thesoftwareFibankTokenasameansofsignatureandidentificationintheelectronicbankingsystem,
whichincludestwo‐factorauthenticationandtheuseofQRcodescanningtechnology.
In accordance with the EU regulations and the trends in the development of digital banking, First
Investment Bank has provided Third Party Providers (TPPs) with access to customer accounts
maintained at the Bank and available online for provision of account information and payment
initiationservices:theso‐calledOpenBanking.Inaddition,usingthearrangementsofDirective(EU)
2015/2366(PSD2)toexpandandintegrateitsservices,FirstInvestmentBankalsoofferscustomers
accountinformationandpaymentinitiationservicesviatheMyFibankmobilebankingplatform.For
moreinformationonopenbanking,seethePaymentServicessection.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
70/146
In2021,theintegratedMyFibankelectronicbankingplatformcontinuedtoestablishitselfasachannel
generating a predominant share (nearly 80%) of the total outgoing transfers of the Bank, with a
reportedgrowthof15%intransactionsand11%innumberofcustomersusingtheplatform.
Asproofofitsachievementsinthefield
of digital banking during the period,
FibankwasawardedasDigitalBankofthe
YearBulgariabytheinternationalGlobal
Brands Magazine for its contribution to
the development of innovations and
ensuring a secure and reliable digital
bankingsystem.
During the year, the team of the Digital
Banking Department won the internal
Most Valuable Team competition which
distinguishes the team meeting the
highestcorporatestandardsforeffective
andefficientinteractionwithotherunitsintheBankasaprerequisiteforqualitycustomerservice.
MYFIBANKMOBILEAPPLICATION
TheBank'smobileapplicationispartofMyFibankelectronicbanking,providingremoteaccesstothe
integratedplatformbyusingamobiledevice.Theapplicationisavailableforinstallationbycustomers
fromtheappmarketplacesfortherespectiveoperatingsystems(e.g.AppStore,GooglePlay,Huawei
AppGallery).
Withthemobileapplication,customersmayuseactiveorpassivebankingsubjecttolimitssetbythe
Bankorbythecustomer.Inaddition,theinnovativeDigitalPaymentsservicedeveloped byFibank
allows customers to use digital bank cards through the mobile application and thus make digital
paymentswiththeirNFCenabledmobiledevicesatPOSterminalssupportingcontactlesspayments.
In2021,FibankcontinuedtodevelopitsmobileapplicationbylaunchingMyCard:anewtypeofvirtual
creditcardwithoutplastic,designedformakingpaymentsovertheInternetorotherremotemeansof
communication, including through mobile smart devices. The option was also provided to digitize
cards,includinginthirdpartyapps(GooglePay,ApplePay,Garmin,Fitbit).Formoreinformationon
digitizingcardsinthirdpartyapps,seetheCardPaymentssection.
During the year, push notifications were further developed to provideavarietyofinformationto
customersregardingtheirtransfers,accounttransactions,cardauthorizations,creditcardobligations,
utilitypayments,orchangestotheTariffoftheGeneralTermsoftheBank.
The Bank's efforts are aimed at providing first class service with a focus on digital methods and
channelsinordertoincreasetheshareofself‐servicesolutionsandpromotesustainablebanking.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
71/146
CORPORATEGOVERNANCESTATEMENT
pursuant to Art. 100m of the Public Offering of Securities
Act and Art. 40 of the Accountancy Act
Asapubliccompanyandpublicinterestentity,FirstInvestmentBankdisclosesinformation
aboutitscorporategovernancepractices,asthissectionoftheAnnualReportrepresentsa
CorporateGovernanceStatementpursuanttoArt.100mofthePublicOfferingofSecurities
ActandArt.40oftheAccountancyAct.
CORPORATEGOVERNANCEFRAMEWORK....................................................................................72
CORPORATEGOVERNANCECODE.................................................................................................73
MANAGEMENTSTRUCTURE..........................................................................................................74
SUPERVISORYBOARD....................................................................................................................75
MANAGINGBOARD.......................................................................................................................79
GENERALMEETINGOFSHAREHOLDERS.......................................................................................81
CONTROLENVIRONMENTANDPROCESSES..................................................................................82
PROTECTIONOFSHAREHOLDERS’RIGHTS....................................................................................83
INFORMATIONDISCLOSURE..........................................................................................................84
STAKEHOLDERS..............................................................................................................................86
SHAREHOLDERS’STRUCTURE........................................................................................................87
SHAREPRICEANDMARKETCAPITALISATION...............................................................................87
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
72/146
CORPORATEGOVERNANCEFRAMEWORK
ForFirstInvestmentBankADgoodcorporategovernanceisakeyelementforensuringlong‐termand
sustainabledevelopment,andsuccessfulbusinessmodel.ThecorporatepolicyoftheBankisbasedon
professionalandtransparentgovernanceinaccordancewithinternationallyrecognizedstandardsand
principlesofgoodcorporategovernance,takingintoaccountchangesintheregulatoryandeconomic
environmentaswellasthefinancialmarketsinthecountryandabroad.
The corporate governance of First Investment Bank is a system of policies, rules, procedures and
practices by which the Bank is managed and controlled, with clearly defined functions, rights and
responsibilitiesatalllevels:GeneralMeetingofShareholders,SupervisoryBoardandcommitteesto
it, Managing Board and committees and councils to it, Internal Audit, and structures at the
headquarters,branchesandoffices.FirstInvestmentBankhasatwo‐tiergovernancesystemconsisting
ofaSupervisoryBoardandManagingBoard.
FirstInvestmentBankapplieswrittenpoliciesforcorporategovernanceongrouplevel,whichdefines
themainprinciplesoninternalgovernanceandcontroloverthesubsidiaries,aswellastheprocedures
andmechanismsfacilitatingtheconsistentandintegrateddevelopmentofthecompaniesinlinewith
groupstrategyandincompliancewithregulatoryandsupervisorybodies‘requirements.
In2021, the Bank further improveditscorporategovernancepolicies,includingatgrouplevel,the
functions for monitoring the activity of subsidiaries, the assessment of suitability of members of
managementandsupervisorybodiesandkeyfunctionholders,thestructuringofactivitiesandthe
compositionofcommitteesandcouncilstotheManagementBoard,thebudgetandstrategypolicies,
aswellasthedisclosurepractices,includingnewdisclosureandaccountabilityrequirementsrelated
tosustainabledevelopmentandtoenvironmental,social,andgovernance(ESG)factors.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
73/146
CORPORATEGOVERNANCECODE
FirstInvestmentBankADfunctionsinaccordancewiththeCorporateGovernanceCodeadoptedby
the Managing Board and approved by the Supervisory Board. It outlines and structures the main
components,functionsandresponsibilitiesconstitutingthesystemofcorporategovernanceofFirst
InvestmentBank.InadditiontotherequirementsofapplicablelawintheRepublicofBulgaria,the
Code is structured by applying the principles of the Basel Committee on Banking supervision, the
guidelines of the European Banking Authority (EBA), as well as the applicable standards of the
Organization for Economic Cooperation and Development (OECD) inthisfield,andthe
recommendationsoftheNationalCorporateGovernanceCode(lastamended,July2021),approved
bytheFinancialSupervisionCommission.
The Code sets out the basic principles and requirements for maintaining and improving the
organizationandmethodsofgovernanceattheBank,aimedat:
honestandresponsiblegovernancebasedonaddingvalue;
effectivepracticesofmanagementoversightandcontrol;
executivemanagementandseniorstaffactinginthebestinterestoftheBankandtowards
increasingthevalueofshareholders'equity;
timelyinformationdisclosureandtransparency;
effective system of risk management and control based on the principle of three lines of
defense.
In compliance with the requirements of the applicable legislation, First Investment Bank annually
disclosesinformationonthecorporategovernancepracticesandmeetingtherequirementssetinthe
CorporateGovernanceCodeofFirstInvestmentBankapplyingthe“complyorexplain”principle.Along
withitsannualreportandfinancialstatements,theBankdiscloses to the public also a corporate
governanceassessmentscorecardincompliancewiththeNationalCorporateGovernanceCode.
InadditiontotheCorporateGovernanceCode,FirstInvestmentBankappliesaDisclosurePolicy.Both
documentsarepubliclyavailableatthecorporatewebsiteoftheBank(https://www.fibank.bg/bg/za‐
nas/korporativno‐upravlenie/kodeks‐na‐korporativnoupravlenie).
In2021,therequirementsspecifiedintheseweremet,includingtherequirementsfordisclosureof
regulatedinformationandinformationunderthefinancialcalendaroftheBankfor2021.
CODEOFCONDUCTANDWHISTLEBLOWINGPOLICY
Forthepurposeofestablishingtheprofessionalandethicalstandardsrequiredandapplicabletothe
Bankasabusinesscompany,workenvironmentandacreditinstitution,FibankhasaCodeofConduct
thatdeterminesthebasicprinciples,ethicalnormsandcorporatevalueswhichunderliethepolicies
andbusinessplans,rules,proceduresanddailyoperationalactivitiesoftheBank.
TheBank,ledbytheunderstandingthatfollowingalawfulandethicalconductinrelationsbetween
managerialstaff,employees,customersandpartnersoftheBankisanimportantaspectunderlyingits
overallactivity,hasinplaceawhistleblowingpolicy.ThePolicyaimstosystematizethemeansand
procedures for internal sharing of information where there are suspicions of unlawful actions, or
problemsrelatedtotheworkprocess,therebyensuringtheirtransparentandfairconsiderationand
resolution.Thecreationofconditionsforreportinginanenvironmentoftrustandrespect,aswellas
forcarrying out consistentandimpartialactionstoverifythe receivedreports, isakeyelementin
preservingtheBank'shighcorporatespiritandreputation.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
74/146
MANAGEMENTSTRUCTURE
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
75/146
SUPERVISORYBOARD
STRUCTUREANDCOMPETENCES
Asat31.12.2021theSupervisoryBoardconsistedoffivemembers,asfollows:
Name Position Termofoffice
EvgeniKrastevLukanov ChairmanoftheSupervisoryBoard 24.01.2027
MayaLubenovaGeorgieva DeputyChairoftheSupervisoryBoard 24.01.2027
RadkaVesselinovaMineva MemberoftheSupervisoryBoard 24.01.2027
JordanVelichkovSkortchev MemberoftheSupervisoryBoard 24.01.2027
JyrkiIlmariKoskelo MemberoftheSupervisoryBoard 27.07.2025
ThebusinessaddressofallSupervisoryBoardmembersis37,DraganTsankovBlvd.,1797Sofia.
EachmemberoftheSupervisoryBoardhasprofessionalexperience, knowledge, qualifications and
abilities,incompliancewiththefitandproperrequirements,contributingforthecollectivesuitability
inaccordancewiththeactivitiescarriedoutbytheBank,themainrisksandlong‐termgoals.
During the year the general meeting of shareholders re‐elected the current members: Mr. Evgeni
Lukanov,Ms.MayaGeorgieva,Ms.RadkaMinevaandMr.JordanSkortchevforanew5‐yeartermas
membersoftheSupervisoryBoardofFirstInvestmentBank.
Asat31December2021themembersoftheSupervisoryBoardheldatotalof367,652sharesofFirst
Investment Bank, as follows: Mr. Evgeni Lukanov (337,139 shares), Ms. Maya Georgieva (11,388
shares),Mr.JordanSkortchev(19,125shares),asnoneofthemownedmorethan1%oftheissued
sharecapital.
In July 2021, we had our last farewell to Mr. Georgi Dimitrov Mutafchiev (1957 – 2021) – former
MemberoftheSupervisoryBoardandofthePresidingCommitteetotheSupervisoryBoardofthe
Bank.Mr.Mutafchievdedicatedmorethan21yearsofhisprofessionallifetothedevelopmentand
affirmingofFirstInvestmentBankamongtheleadersinthefinancialmarketinthecountry.
DIVERSITYPOLICYANDINDEPENDENCE
FirstInvestmentBankcompliesitsactivityandmaintainspoliciesandpracticesforensuringdiversity
in the composition of its governing bodies, including various aspects such as work experience,
educationalqualifications,gender.
TheBankseekstomaintainatargetlevelof30%ofthemembersoftheSupervisoryBoardtobefrom
theunderrepresentedgender(roundingdowntoanintegerifnecessary).Asof31December2021,
theBank fulfilled thesettargetlevelastwoof the Supervisory Board memberswerewomen.The
reportedlevelsexceeded the average levels in EU relatedtomanagement board in its supervisory
function(24%)accordingtolatestreporteddatainresearchfordiversitypracticesoftheEuropean
BankingAuthority(EBAReportonthebenchmarkingof diversity practicesatEuropeanUnionlevel
under Article 91(11) of Directive 2013/36/EU (2018 data), EBA/REP/2020/05, published at
https://eba.europa.eu/regulation‐and‐policy/internal‐governance).
For further information regarding the professional experience and competences of the Supervisory
Boardmembersseesection„Otherinformation“.
ThecompositionoftheSupervisoryBoardisstructuredsoastoensureconscientious,professionaland
independentfulfillmentoftheobligationsofitsmembers.Firstinvestmentbankcomplieswiththe
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
76/146
requirementsapplicableforsignificantbanksandpubliccompanies,for1/3ofthemembersofthe
SupervisoryBoardtobeindependent.
FUNCTIONSANDRESPONSIBILITIES
The Supervisory Board of First Investment Bank supervises and, where necessary, advises the
Managing Board and monitors the overall activities of the Bank.Itadoptsandoverseesthe
implementationofthestrategicobjectives,thecorporategovernanceframework,andthecorporate
cultureoftheBank. When exercisingsupervision over the Managing Board, the SupervisoryBoard
takesintoaccounttheachievementofobjectives,thestrategyandrisksintheactivityoftheBank,as
wellasthestructureandoperationoftheinternalsystemsforriskmanagementandcontrol.
TheSupervisoryBoardensuressupervisionoftheriskmanagementframework,includingriskappetite,
internalgovernanceandthecontrolsystemofalltypesofrisksbyrequiringhighriskcultureamong
employees.Itcarriesoutitsactivityeffectivelyexchanginginformation with the Managing Board
subject to specifics, and by implementation of high ethical standards and the corporate values of
businessconductsetsthetoneforhighcorporatecultureandbusinessethics:"ToneoftheTop".
ThemeetingsoftheSupervisoryBoardaredeterminedinadvance,inaccordancewithanannualwork
plan.In2021,theSupervisoryBoardheld14meetingstoconsiderissueswithinitscompetence.Among
thehighlightsinitsactivitywereexercisingongoingsupervisionovertheimplementationoftheRisk
StrategyandtheStrategyforReductionofNon‐performingExposuresandAcquiredAssets,aswellas
approvalofanupdatedRiskManagementStrategyandRiskAppetiteFrameworkwithathree‐year
horizonwiththeactivesupportoftheRiskCommittee.Subjecttoregularreviewduringtheperiod
weretheprogressofdevelopmentofproducts/instrumentsmeetingtheminimumrequirementsfor
ownfundsandeligibleliabilities(MREL),aswellastheconditionofthebranchnetworkandtheactivity
ofbranches.AlsodiscussedwereissuesrelatedtotheBank'sactivitiesinthecontextoftheCOVID‐19
pandemic and the implementation of its strategic development objectives. During the year, the
Supervisory Board exercised control over the reliability of financial information reporting and the
internalauditframework,inwhichactivityitwasassistedbytheAuditCommittee.Regularreviews
wereperformedofthefinancialresults,marketsharesandcompetitivepositionoftheBank,aswell
asofthepotentialareasfordevelopment.TheSupervisoryBoardmemberswereregularlyupdatedon
mattersofcomplianceandbringingtheactivityinlinewithnewregulatoryrequirements.
The activity of the Supervisory Board is supported organizationallybyaSecretary.Inadditionto
organizingthemeetingsoftheSupervisoryBoardandtheminutes,thesecretaryhastheresponsibility
tofollowtheapplicationoftheprocedures,aswellastoensuretheinformationtobeprovidedand
exchanged between the members of the Supervisory Board, members of the committees and the
ManagingBoard.
ASSESSMENTOFTHEACTIVITY
Onceayear,theSupervisoryBoardperformsanassessmentoftheeffectivenessofitsownactivities
asacollectivebodyandindividually,assessmentofthegovernancepracticesandprocedures,
suitability,aswellasofthefunctioningoftheManagingBoardandthecommitteestotheSupervisory
Board.Suchassessmentfor2021wasaccomplishedattheendofthefourthquarteroftheyear.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
77/146
COMMITTEES
The Supervisory Board is supported in its activity by a Presiding Committee, a Risk Committee, a
Remuneration Committee, and a Nomination Committee which function according to written
competencies,rightsandresponsibilitiesincompliancewiththeapplicableregulatoryrequirements.
ThePresidingCommittee is responsible for overseeing the activities of the Managing Board on
important strategic decisions, including the issue of new shares, bonds, hybrid instruments, the
adoptionofprogramsandbudgetsrelatingtotheactivityoftheBank,aswellasthelineresponsibilities
ofthemembersoftheManagingBoard.DuringtheyeartheactivityoftheCommitteewasexpanded
bydelegatingfromtheSupervisoryBoardthefunctionforoverviewandcontrolovertheactivityof
thesubsidiarycompaniesoftheBank.ChairofthePresidingCommitteeisMs.MayaGeorgieva.
In2021,thePresidingCommitteeheld7meetingstoconsiderissueswithinitscompetence,including
allocationofresponsibilitiesamongmembersoftheManagementBoard,makingrecommendations
andcoordinationofthestrategicdevelopmentgoalsandbusinessstrategyoftheBankfortheperiod
2021‐2023,aswellasupdatingthestrategyandbudgetpolicies,includingwithregardtoallocationof
budgettargetsandinternalmanagementatgrouplevel.
TheRiskCommitteeadvisestheSupervisoryBoardandtheManagingBoardinrelationtotheoverall
current and future strategy on ensuring compliance of the risk policy and risk limits, risk‐taking
propensityandcontrolofitsexecutionbyseniormanagement.ChairmanoftheCommitteeisMr.Jyrki
Koskelo.
TheRiskCommitteeheld8meetingsduringthereportingperiod,discussingissuesofitscompetence.
Itreviewedupdatedplansandcurrentriskreports,includingtheRecoveryPlan,forthepurposeof
coordination and subsequent application. During the year, the Committee reviewed and made
recommendationsontheupdatedRiskManagementStrategyandRiskAppetite Framework with a
three‐yearhorizon.ItwasregularlyinformedandmonitoredtheimplementationoftheRiskStrategy,
theRiskAppetiteFramework,theStrategyforReductionofNon‐performingExposuresandAcquired
Assets,aswellastheeffectivenessoftheinternalriskmanagement and control systems and the
compliancefunctionintheBank.Duringtheyear,theRiskCommitteehelddiscussionsonthequality
oftheloanportfolio,includinginviewoftheeffectsandconsequencesoftheCOVID‐19pandemic.
The Remuneration Committee assists the Supervisory Board in the implementation of the
RemunerationpolicyoftheBankanditssubsequentamendments, aswellasin anyothermatters
concerningremuneration,inaccordancewiththeregulatoryrequirementsandbestpracticesinthe
area.ChairoftheRemunerationCommitteeisMr.EvgeniLukanov.
In2021,theRemunerationCommitteeheld3meetingsdiscussingissuesofitscompetencerelatedto
theRemunerationPolicy.Italsoreviewedproposalsinconnectionwiththeannualassessmentprocess
andupdatingthecategoriesofidentifiedstaff.
TheNominationCommitteeassiststheSupervisoryBoardinassessingtheindividualandcollective
suitability of members of the Supervisory Board and Managing Board, as well as assessing the
suitabilityofthekeyfunctionholdersincompliancewithapplicableregulationsandthePolicyofFirst
InvestmentBankfornominationandassessmentofthesuitabilityofmembersofthemanagingand
supervisorybodiesandpersonsholdingotherpositions.ChairoftheNominationCommitteeisMr.
JordanSkortchev.
DuringtheyeartheNominationCommitteeheld7meetingsconsideringissueswithinitscompetence,
includingontheselectionandsuitabilityofpersonsholdingseniormanagementpositionsintheBank's
subsidiaries,changesinthecompositionofcouncilsandcommitteestotheManagementBoard,as
wellas annual follow‐up assessmentsoftheindividualandcollective suitabilityofmembersofthe
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
78/146
SupervisoryBoard,theManagementBoardandkeypositionholders.TheNominationCommitteealso
discussedtopicsrelatedtoplanningoftrainingswithintheinstitution.
AsacompanyofpublicinterestandaccordingwiththeLawontheIndependentFinancialAudit(LIFA),
theBankhasafunctioningAuditCommitteewhichisresponsibleforsupervisingthefinancialreporting
andtheindependentfinancialaudit,aswellasfortheeffectivenessofthesystemsforinternalcontrol
andriskmanagementintheBank.TheCommitteealsomakesarecommendationintheselectionand
remunerationoftheregisteredauditorstoperformtheindependentfinancialauditoftheBankand
monitorstheirindependenceinaccordancewiththeapplicableEuropeanandnationalregulations,as
wellaswiththeCodeofEthicsforProfessionalAccountants.TheactivityoftheAuditCommitteeis
structuredbasedonwrittendefinedcompetencies,rightsandresponsibilities,includedinitsrulesof
procedure(statureunderthemeaningofArt.107ofLIFA)incompliancewiththerequirementsofthe
LawontheIndependentFinancialAuditandRegulation537/2014oftheEuropeanParliamentandof
theCouncilonspecificrequirementsregardingstatutoryauditofpublic‐interestentities.
FirstinvestmentBankfulfillstherequirementthemajorityofthemembers,incl.thechairmanofthe
AuditCommitteetobeexternalandindependentfromtheBank.InJune2021,attheGeneralMeeting
ofShareholdersasanewindependentmemberandchairmanoftheAuditCommitteewaselectedMr.
DimitarDimitrov,witha3‐yearterm,whopossessesfinancialcompetenciesaswellastheknowledge,
professionalexperienceandqualificationsinthefieldofaccountingandfinancialauditnecessaryfor
theeffectiveperformanceofhisduties.Mr.JordanSkortchevwasalsoreelectedforanew3year
termasmemberoftheAuditCommitteeoftheBank.
Duringtheyear,theAuditCommitteeheld15meetings,addressingvariousmattersofitscompetence,
includingrecommendationsontheselectionofstatutoryauditors,aswellasongoingmonitoringof
financialreportingandindependentfinancialaudit,monitoringtheeffectivenessoftheinternalaudit
functionandcontrolsystems,includingthroughregularmeetingsheldwiththeChiefFinancialOfficer,
theDirectorofInternalAudit,aswellaswithrepresentativesofthestatutoryauditorsoftheBank.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
79/146
MANAGINGBOARD
In2021nochangesweremadetothecompositionoftheManagingBoardofFirstInvestmentBank.
DuringtheyearthecurrentmembersMr.ChavdarZlatevandMs.NadiaKoshinskawerere‐electedfor
anew5‐yearand4‐yearterm,respectivelyasmembersoftheManagingBoardoftheBank.
STRUCTUREANDCOMPETENCES
Attheendof2021theManagingBoardofFirstInvestmentBankADconsistedofsixmemberselected
bytheSupervisoryBoardontherecommendationoftheNominationCommittee,inaccordancewith
therequirementsofapplicablelaw,theStatuteoftheBank,andthePolicyofFirstInvestmentBank
fornominationandassessmentofthesuitabilityofmembersofthemanagingandsupervisorybodies
andpersonsholdingotherpositions.
Name Position TermofOffice
NikolaHristovBakalov
ChiefExecutiveOfficer(CEO),Chairmanofthe
ManagingBoard
16.01.2025
SvetozarAlexandrovPopov
ChiefRiskOfficer(CRO),Memberofthe
ManagingBoardandExecutiveDirector
21.04.2024
RalitsaIvanovaBogoeva
ChiefRetailBankingOfficer(CRBO),Memberof
theManagingBoardandExecutiveDirector
28.04.2023
ChavdarGeorgievZlatev
ChiefCorporateBankingOfficer(CCBO),
MemberoftheManagingBoardandExecutive
Director
25.01.2027
IankoAngelovKarakolev
ChiefFinancialOfficer(CFO)andMemberofthe
ManagingBoard
21.05.2023
NadiaVasilevaKoshinska
MemberoftheManagingBoardandDirectorof
SMEBankingDepartment
30.06.2025
ThebusinessaddressofallManagingBoardmembersis37,DraganTsankovBlvd.,1797Sofia.
TheManagementBoardmembersareelectedforperiodofupto5yearsandcanbere‐electedfor
furthermandateswithoutlimitation.
ThemembersoftheManagingBoardareestablishedprofessionalswithhighreputationandproven
leadership qualities and capacity to translate their knowledge, skills and experience into well‐
argumentedsolutionsthatcanbeappliedtothepracticesintheBank,aimingtoachievetheobjectives
andthedevelopmentstrategyandstablemanagementoftheinstitution.
Asat31December2021themembersoftheManagingBoardheldatotalof33,649sharesofFirst
InvestmentBank,asfollows:Mr.NikolaBakalov(374shares),Mr.SvetozarPopov(5856shares),Mr.
ChavdarZlatev(27,173shares),Mr.IankoKarakolev(12shares),Ms.NadiaKoshinska(234shares),as
noneofthemownedmorethan1%oftheissuedsharecapital.
DIVERSITYPOLICY
Inaccordancewiththepoliciesandpracticesformaintainingandensuringdiversityinthecomposition
ofthemanagementbodies,theBankseekstomaintainatargetlevelof30%ofthemembersofthe
ManagingBoardtobefromtheunderrepresentedgender,ifnecessaryroundingdowntoaninteger.
Asof31December2021,theBankfulfilledthesettargetlevelastwooftheManagingBoardmembers
werewomen.ThereportedlevelsexceededtheaveragelevelsinEUrelatedtomanagementboardin
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
80/146
itsmanagementfunction(15%)accordingtoreporteddatainresearchfordiversitypracticesofthe
European Banking Authority (EBA Report on the benchmarking of diversity practices at European
UnionlevelunderArticle91(11)ofDirective2013/36/EU(2018data),EBA/REP/2020/05,publishedat
https://eba.europa.eu/regulation‐and‐policy/internal‐governance).Forfurtherinformationregarding
theprofessionalexperienceandcompetencesoftheSupervisoryBoardmembersseesectionOther
information“.
The composition of the Managing Board is structured so as to ensure effective management of
operations,subjecttothegenerallyacceptedprinciplesofmanagerialandprofessionalcompetence
andclearseparationofdutiesandresponsibilities.TheBankisrepresentedtogetherwitheachtwoof
theexecutivemembersoftheBoard(executivedirectors).
FUNCTIONSANDRESPONSIBILITIES
TheManagingBoardofFirstInvestmentBankisthebodywhichmanagestheBankindependentlyand
responsibly, in accordance with the established mission, objectives and strategies. The Managing
BoardoperatesunderrulesofprocedureapprovedbytheSupervisoryBoard.Itsmainfunctionsareto
manageandrepresenttheBankbyresolvingallmattersaffectingtheBankwithinitsscopeofactivities,
exceptthoseoftheexclusivecompetenceoftheGeneralMeetingofShareholdersortheSupervisory
Board according to the law and the Statute of the Bank. The Managing Board organizes the
implementationofdecisionsoftheGeneralMeetingofShareholdersandtheSupervisoryBoard,and
performsanyotherfunctionsassignedtoitbythosebodiesorthelaw.Accordingtothestatutesand
internal regulations, certain decisions of the Managing Board are subject to approval by the
SupervisoryBoard,whileothersrequirecoordinationwithacommitteetotheSB.
Inaccordancewiththeprinciplesofgoodcorporategovernance, an open dialogue is maintained
betweentheSupervisoryBoardandtheManagingBoardofFirstInvestmentBank.Besidestheregular
reports on implementation of objectives and activities, joint meetings are also conducted. The
ManagingBoardimmediatelynotifiestheChairmanoftheSupervisory Board or his deputy of any
circumstancesthatareofmaterialimportancetotheBankandprovidestimelyinformationregarding
implementationofthebusinessstrategy,riskappetite,achievementofobjectives,risklimitsorrules
relating to regulatory compliance, the system of internal control, or the compliance of the Bank's
activitywiththeregulatoryrequirementsandtheexternalenvironment.
The Managing Board of First Investment Bank holds meetings every week. The meeting agenda is
preparedinadvance.ForthemeetingsoftheManagingBoardminutesarepreparedwhicharesigned
byallmembersthatwerepresentatthemeeting.
TheactivityoftheManagingBoardissupportedorganizationallybyaSecretary,whoisemployedon
afull‐time basis andpossesses the necessary qualifications andskills to ensure that the governing
bodiesfollowinternalrulesandexternalregulations,aswellasfacilitatingcommunicationbetween
them.
COMMITTEESANDCOUNCILSTOTHEMANAGINGBOARD
The activity of the Managing Boardis supportedby collectivebodies, including theCredit Council,
Assets, Liabilities and Liquidity management Council (ALCO), Restructuring Committee, and the
Operational Risk Committee, which function accordingto writtenstructure, scopeofactivitiesand
functions–formoreinformationseesection„RiskManagement.
OtherinternalcollectivebodiesalsooperateintheBank,e.g.anITCommittee,whichasanauxiliary
bodytotheMB,isresponsibleformonitoringtheimplementationoftheBank'sITstrategicprogram,
andtomanageandcontroltheITprojectportfolio,thetargeteduseofresourcesandtheapproved
budgetinthisarea–formoreinformationseesection„Informationtechnology.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
81/146
Inlinewiththelong‐termprioritiesaimedatreducingnon‐interest‐bearingassetsandensuringtheir
effectiverealization,aCommissionforthemanagementandsaleofassetsfunctionswithintheBank.
ItsroleistoassisttheManagementBoardinrelationtothemanagement,administrationandsaleof
acquiredassets,inaccordancewiththeLevelsofauthorityestablishedintheBank.TheCommissionis
chairedbyamemberoftheManagementBoard,whiletheothermembersincludethedirectorsofthe
ImpairedAssets,AssetManagementandAdministrativedepartments,aswellastheHeadoftheAsset
ValuationdivisiontotheFinancedepartment.
AsanauxiliarybodyintheBankfunctionsalsoCommissiononcashoperations,chairedbytheChief
RetailBankingOfficer,whiletherestofthemembersincludedirectorsofthefollowingdepartments:
Vault, Accounting, Branch Network and Analysis and Control of Risk, and the deputy director of
Securitydepartment.
GENERALMEETINGOFSHAREHOLDERS
TheGeneralMeetingofShareholdersofFirstInvestmentBankisthemostseniormanagementbody,
allowingshareholderstodecideonfundamentalissuesconcerningtheexistenceandactivitiesofthe
Bank.Inparticular,theGeneralMeetingofShareholdersdecidesonamendmentsandsupplementsto
the Statute of the Bank, on increasing or reducing the capital,aswellasontransformationor
dissolution of the Bank. The General Meeting of Shareholders has powers to appoint or dismiss
membersoftheSupervisoryBoard,theAuditCommitteeandtheHeadoftheInternalAuditofthe
Bank,decideonthedistributionofprofit,ontheissuanceofbonds,aswellasonanyothermatters
undertheStatuteoftheBankandtheapplicablelaw.
InJune2021,anAnnualGeneralMeetingofShareholderswasheld,whichrepresented89.24%ofthe
sharecapitalandvotingrights,atwhichadecisionwastakenthattheentirenetprofitoftheBankfor
2020shallbecapitalizedandsetinotherreserveswithgeneralpurpose.Amendmentsweremadeto
theBy‐lawsofFirstInvestmentBankforauthorizingtheManagementBoardwithinaperiodof5years
as from 11.08.2021, with the prior approval of the Supervisory Board, to adopt resolution for the
issuanceofdebtinstruments,includingsubordinatedtermdebtanddebt/equity(hybrid)instruments,
uptotheaggregateamountofBGN2billionoritsequivalenceinanothercurrency.
TheGeneralMeetingofShareholderselectedregisteredauditorsforperformingindependentfinancial
auditoftheBankfor2021–BDOBulgariaOODandEcovisAuditBGOOD.Thecompanieswereelected
afterpriorapprovaloftheBulgarianNationalBankandrecommendationfromtheAuditCommittee
oftheBankbasedoncriteriaforcoordinationoftheselection,approvedbytheBNBtogetherwiththe
CommissionforPublicOversightofStatutoryAuditors.DecisionweretakenontheGMSforre‐election
ofmembersoftheSupervisoryBoard,aswellasforelectionofanewindependentmemberofthe
AuditCommitteeoftheBank–forfurtherinformationseesectionSupervisoryBoard.
Withaviewtogreaterefficiencyandfacilitatingtheimplementationofcertaindecisions,theGeneral
Meeting of Shareholders with its previous decisions of 19.06.2019, 29.05.2017 and 16.05.2016
authorized the Management Board, with the prior approval of the Supervisory Board, to adopt
resolutionsfor:issuanceofmortgagebondsundertheLawonmortgagebondswithageneralnominal
amountofBGN400,000,000withmaturityupto10yearsfromdateofissuanceandotherconditions,
definedbytheManagingBoard(withinaperiodof5yearsasfrom23.07.2019);forincrease,through
issuanceofnewshares,oftheBankscapitaluntilitreachesanaggregatenominalamountofBGN
210,000,000.00(withinaperiodof5yearsasfrom23.06.2017).
ActivityReport2021
onaconsolidatedbasis
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CONTROLENVIRONMENTANDPROCESSES
The Bank has established and constantly improves a reliable and comprehensive internal control
frameworkwhichincludescontrolfunctionswiththenecessarypowersandrightsofaccess,enabling
independent performanceof duties by the structural and auxiliary units exercising monitoring and
control.
Theriskmanagementprocesses,proceduresandrequirementsarestructuredaccordingtothe"three
lines of defense" principle, which include the business units, risk management and compliance
functions,aswellasinternalaudit.Thecontrolfunctionsareindependentoftheoperationalbusiness
unitswhichtheymonitorandcontrol,andarealsoorganizationallyindependentofoneanotheras
theyperformdifferentfunctions.Formoreinformationonriskmanagementandcompliancefunctions
seesection„RiskManagement.
Theinternalcontrolframeworkisincompliancewiththeapplicable requirements in this sphere,
includingOrdinanceNo10oftheBNBontheOrganisation,GovernanceandInternalControlofBanks
and EBA Guidelines on internal governance. During the period, the procedures for reviewing
complaints were updated, as well as the rules for performing compliance checks with regards to
investmentservicesandactivities,partoftheCompliancefunctionwithintheBank.
FirstInvestmentBankapplieswrittenpoliciesandrulesregardingthedisclosureofconflictsofinterest,
inaccordance with theadopted Policy formanaging of conflict of interest, whichconsolidates the
requirements in the applicable internal banking documents and further develops the necessary
organizationfortimelyidentification,management,avoidanceandminimizingpresentandpotential
conflictsofinterest.
INTERNALAUDIT
The internal audit function established in First Investment Bank has broad powers, independence,
resourceavailabilityandaccesstothecompetentmanagementandsupervisorybodies.Itcontributes
totheeffectivemanagementoftheBank,givingreasonableassurancethatlegalregulations,rulesand
proceduresareadheredto,andappropriateandtimelycorrectiveactionsaretaken,therebyhelping
toreducetheriskoflossesandtoachievethebusinessobjectivesoftheBank.
Theinternalauditcarriesoutperiodicinspectionstoensuretheachievementofgoalsandobjectives,
theeconomicalandefficientuseofresources,adequatecontrolofvariousrisks,protectionofassets,
reliability and integrity of financial and management information, and compliance of activity with
currentlegislationandtheexistingpolicies,plans,internalrulesandprocedures.
In 2021 the General Meeting of Shareholders of First Investment Bank approved the 2020 annual
reportoftheInternalAuditwhichinformsshareholdersofthemainresultsofthecontrolactivitiesof
internalauditors,themeasurestaken,andtheirimplementation.
REGISTEREDAUDITORS
TheannualfinancialstatementsofFirstInvestmentBankaresubjecttoindependentfinancialaudit
jointlybytwoauditcompanies,whichareregisteredauditorspursuanttotheLawonIndependent
FinancialAuditandincompliancewiththeapplicablelegislation.Inordertoensuretransparencyand
todisclosetheresultsoftheBanktoallstakeholders,theauditedfinancialstatementsarepublished
inBulgarianandEnglishonitscorporatewebsiteatwww.fibank.bg.
The registered auditors are elected by the General Meeting of Shareholders on a proposal by the
Supervisory Board and following a recommendation by the Audit CommitteeoftheBank.The
registeredauditorsareauditcompaniesindependentfromtheBank,andtheirselectionisalsoagreed
ActivityReport2021
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in advance with the Bulgarian National Bank based on criteria for coordination of the selection,
approvedbytheBNBtogetherwiththeCommissionforPublicOversightofStatutoryAuditors.
The registered auditors selected to perform independent financial audit of the annual financial
statementsoftheBankfor2021are:
BDOBulgariaOOD,UIC:831255576,enteredintheregisterofregisteredauditors,maintained
bytheCommissionforPublicOversightofStatutoryAuditorsunderregistration№016;and
Ecovis Audit BG OOD, UIC: 204901453, entered in the register of registered auditors,
maintainedbytheCommissionforPublicOversightofStatutoryAuditorsunderregistration
№176.
InitscapacityofacompanyofpublicinterestinaccordancewiththeLawontheIndependentFinancial
Audit, an Audit Committee functions within the Bank. For further information on its functions and
responsibilitiesseesection„SupervisoryBoard“.
PROTECTIONOFSHAREHOLDERS’RIGHTS
ThecorporategovernanceofFirstInvestmentBankprotectstherightsofshareholders,depositorsand
other customers of the Bank, treating all shareholders of the Bankequally, includingminorityand
foreign shareholders. The governing bodies of First Investment Bank provide shareholders and
investorswithregularandtimelydisclosureofinformationaboutmajorcorporateeventsrelatedto
theoperationandcondition oftheBank, ensuring informed exercisingofshareholders’rights,and
informedinvestmentdecision‐makingbyinvestors.
CONVENINGOFGMSANDINFORMATION
TheconveningoftheGeneralMeetingofShareholdersismadebywrittennoticetoshareholdersin
accordance with the Statute of the Bank in order to encourage their participation in the General
Meeting,andinsuchawayasnottoimpedethevotingormakeitunnecessarilyexpensive.TheBank
providesshareholderswithtimelyandadequateinformationfordecision‐making,takingintoaccount
thescopeofcompetenceoftheGeneralMeeting.Theinvitation,togetherwiththewrittenmaterials
related to the agenda of the General Meeting, are announced in the Commercial Register to the
RegistryAgency,submittedtotheFinancialSupervisionCommission,andmadeavailabletothepublic
throughwww.x3news.comatleast30 days before holding the General Meeting. They are also
publishedonthewebsiteoftheBankinBulgarianandEnglishfromthetimeoftheannouncement
until the conclusion of the General Meeting. Upon request, the materials are provided to each
shareholderfreeofcharge.Aspartoftheinvitationwrittenrulesforvotingwithproxyareincluded,
alsorequirementsrelated todocuments prepared in a foreign language,aswellasinformationon
receivingandacceptingnotifications,warrantsofattorneyandotherdocumentsthroughelectronic
meansofcommunicationwerealsolaiddown.
IncaseswheretheBankemployeesarealsoitsshareholders,thesamerequirementsregardingvoting
rightsthatarecurrentlyapplicabletotheothershareholdersareapplied.
MAINTRANSFERRIGHTSANDRESTRICTIONS
AllsharesissuedbyFirstInvestmentBankADareordinary,dematerialized,registered,andeachshare
entitlesitsholdertoonevoteattheGeneralMeetingofshareholders,andtoadividendandliquidation
shareinproportionwithitsnominalvalue.TheBankmaynotissueshares with different nominal
values.
ActivityReport2021
onaconsolidatedbasis
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TheBank'ssharesarefreelytransferable,subjecttotherequirementsofapplicablelaw.Underthe
regulatoryframework,naturalorlegalpersons,orpersonsactinginconcert,maynot,withoutprior
approvaloftheBNB,acquiredirectlyorindirectlysharesorvotingrightsintheBankif,asaresultof
suchacquisition,theirholdingbecomesqualifying,orifsuchholdingreachesorexceedsthethresholds
of20,33or50percentofthesharesorvotingrights,orwhentheBankbecomesasubsidiary.
Norestrictionontherightsofindividualshareholdersholdingsharesofthesameclassisallowed,and
therearenoshareholdersofFirstInvestmentBankwithspecialvotingrights.Also,theBankhasno
knowledge of agreements between shareholders that could lead torestrictionsonthetransferof
shares,orvotingrights.
FirstInvestmentBankmaintainsaspecialsectionontherightsofshareholdersonitscorporatewebsite
at(https://www.fibank.bg/bg/investitori/korporativno‐upravlenie/prava‐na‐akcionerite).
MINORITYSHAREHOLDERSANDINSTITUTIONALINVESTORS
In accordance with good corporate governance practices, the Bank develops initiatives to engage
minorityshareholdersandinstitutionalinvestors.
Inanefforttomaintainanopen line of communication with shareholders and investors, First
InvestmentBankmaintainsanInvestorsClub,byregisteringinwhichallstakeholderscanreceivee
mailnotificationsofanyinvestorinformationdisclosedbytheBanktothepublic.
TheBankaimstoorganizeandholdmeetingswithminorityshareholders,withaviewtofurthering
transparency and creating an opportunity for open dialogue and feedback between them and the
seniormanagementoftheBank,aswellastheiropportunitytocontributeandworkactivelyforthe
successfuldevelopmentofFirstInvestmentBankAD.In2021twomeetingswithminorityshareholders
wereheld–inAugustandNovember2021,atwhichthefinancialresultsoftheBankforfirsthalfand
third quarter of the year were presented, as well as the new services offered by the Bank and a
discussiononthestrategyofrdevelopmentinthedigitalbankingandSMEbanking.
Inaccordancewithgoodcorporategovernancepractices,aimingatequaltreatmentofrespondents,
thenoticefortheregularmeetingswithminorityshareholders, as well as the results from their
holding,werepubliclydisclosedthroughwww.x3news.com,aswellasontheBank’swebsite.
INFORMATIONDISCLOSURE
Transparencyand timely disclosureofinformation is a key principle incorporategovernance. First
InvestmentBank maintains asystemofdisclosureinaccordancewithcurrent regulations, which is
aimedatprovidingtimely,accurateandunderstandableinformationaboutsignificantevents,allows
for objective and informed decisions, ensures equal access to information and prevents abuse of
insiderinformation.
First Investment Bank has Disclosure policy adopted by the Managing Board and approved by the
SupervisoryBoardthatoutlinestheframeworkforprovisionofinformation to stakeholders,
shareholdersandinvestorsinaccordancewithmodernpracticesofgoodcorporategovernanceand
providesanopportunityformakingobjectiveandinformeddecisionsandassessments.Indisclosing
information, the Bank is guided by the principles of accuracy, accessibility, equality, timeliness,
integrityandregularity.Attheendof2021theBankupdateditsdisclosurepolicyincompliancewith
the applicable regulatory requirements in this sphere, incl. the new Ordinance No 2 of FSC from
09.11.2021fortheinitialandsubsequentdisclosureofinformationinpublicofferingofsecuritiesand
admissionfortradingofsecuritiesonaregulatedmarket(OrdinanceNo2ofFSC),aswellaswiththe
requirements on sustainable development pursuant to Regulation (EU) 2020/852 of the European
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
85/146
Parliament and of the Council of 18 June 2020 on the establishment of a framework to facilitate
sustainableinvestment,andamendingRegulation(EU)2019/2088(Regulation(EU)2020/852)andthe
delegatedactsforitsimplementation,aswellastoRegulation (EU) 2019/2088 of the European
Parliament and of the Council of 27 November 2019 on sustainability‐related disclosures in the
financialservicessector(Regulation(EU)2019/2088).
In its capacity as a public company and issuer, Fibank discloses to the public (through
www.x3news.com) periodic information, including annual financial reports audited jointly by two
registeredauditors,aswellasinterimfinancialandactivityreports.Thescopeofperiodicinformation
disclosedbyFirstInvestmentBankexceedstherequirementsofnationallegislation,astheBankhas
decidedtopubliclydisclosequarterlyfinancialactivityreportsincompliancewithArt.100n
1
,par.7of
LPOSandArt.15,par.2ofOrdinance№2oftheFSC,whichhavemoredetailedcontentthanthatofits
half‐yearreports,insteadofthemoreconcisepublicnotificationsforfinancialconditionforthefirst,
thirdandfourthquarter.
First Investment Bank prepares its Annual Report in Bulgarian and English. It contains detailed
information on the development and competitive position of the Bankanditsfinancialresults,
implementationofobjectivesandreviewofbusinessbytypeofactivity,aswellasinformationonthe
management structure, the corporate governance framework (Corporate Governance Statement
pursuanttothePublic OfferingofSecuritiesActandtheAccountancyAct),riskmanagement,non‐
financial information, incl. related to sustainable development (Non‐financial statement within the
meaningoftheAccountancyAct)andremunerationpolicyandits implementation (Report on the
implementationoftheremunerationpolicyunderthemeaningofthePublicOfferingofSecuritiesAct).
Withrespecttothereporttheregisteredauditorsshallgavetheiropinionwhetheritcorrespondsto
thefinancialstatementsandispreparedincompliancewiththeapplicableregulatoryrequirements.
TheBankalsoimmediatelydisclosesadhocinformationonimportanteventsrelatedtoitsactivity.
InformationisalsopublishedonthewebsiteofFibank:www.fibank.bg,Investorssection.
Since2016,FirstInvestmentBankhasparticipatedintheEU‐widetransparencyexerciseconductedby
theEuropeanBankingAuthority(EBA),whichincludesaggregatedanddetailedbank‐levelinformation
oncapitalposition,riskexposures,leverageandassetquality.TheexerciseispartofEBA'sactions
aimedatpromotingtransparencyandmarketdisciplineintheEUfinancialmarket.In2021,120banks
andbankinggroupsfrom25countriesfromtheEUandEEA,tookpartintheexercise.Informationon
the results of First Investment Bank are publicly available on thewebsiteofEBAat
https://eba.europa.eu/risk‐analysis‐and‐data/eu‐wide‐transparency‐exercise.
First Investment Bank maintains a corporate website, including an English‐language version, with
establishedcontentandscopeoftheinformationdisclosedtherein.Itprovidesinformationaboutthe
productsandservicesoftheBank,aswellasessentialtradingandcorporateinformationaboutthe
Bank,includingonshareholderstructure,managementandsupervisorybodiesandtheircommittees,
financialreportingandactivityreports,aswellastheotherinformationrequiredundertheregulatory
requirements and the National Corporate Governance Code. A special, easily accessible Investors
section is maintained on the website, featuring detailed and updated corporate governance
information, stock information, financial information, news for investors, general meetings of
shareholders,etc.
Inaddition,FibankpublishesinformationontheBankintheformofpresentationsandinterviewswith
seniormanagement,pressreleases,journals(e.g.FibankNews),disclosesdetailedinformationonthe
products and services of the Bank, the applicable terms and conditions and the Tariff and any
amendmentsthereto,aswellasnon‐financialinformationoneventsandinitiativesconductedaspart
ofitscorporatesocialresponsibilitypolicy.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
86/146
In2021,theBankprepareditsactivityincompliancewiththerequirementswithrespecttodisclosure
of information in the single electronic reporting format pursuant to Delegated Regulation (EU
2019/815.Accordingtowhichtheannualfinancialreportsandactivityreportsshallbedisclosedin
XHTMLformat,whilespecificpartsoftheconsolidatedfinancialstatementsshallbemarkedbyusing
thein‐lineXBRLformat,whichismachinereadableformat.
INVESTORRELATIONSDIRECTOR
With a view to establishing an effective relationship between FirstInvestmentBankandits
shareholdersandpersonsthathaveinterestininvestinginfinancialinstrumentsissuedbytheBank,
anInvestorRelationDirectorisappointedwithinFirstInvestmentBank–Mrs.VassilkaMomchilova
Stamatova.
TheInvestorRelationsDirectorofFirstInvestmentBankhasthe necessary qualifications and
professionalexperienceforperformingherobligationsandresponsibilities.Thedirectorisresponsible
forthetimelydisclosureofallneededreports,notificationsandinformationtheBankisrequiredto
disclosetotheFinancialSupervisionCommission,theBulgarianStockExchange,theCentralDepositary
andthepublic,aswellastokeeparegisterofallsentmaterials.
Inexecutionoftheapplicableregulatoryrequirements,inJune2021theInvestorRelationsdirectorof
theBankreportedheractivityduring2020attheAnnualGeneralShareholders’Meetingandherreport
wasadoptedbytheshareholdersunanimously.
ThebusinessaddressoftheInvestorRelationsDirectoris37,DraganTsankovBlvd.,1797Sofia,tel.
+3592/8171430,email:vasilka.stamatova@fibank.bg/ir@fibank.bg.
FirstInvestmentBankhasamobileinvestorrelationsapplicationprovidingquickaccesstofinancial
information,thefinancialcalendaroftheBank,aswellasotherdataandnewsofinteresttoinvestors.
STAKEHOLDERS
FirstInvestmentBankappliesapolicyofprovidinginformationtostakeholdersaboutitsactivity.Those
include persons who are not shareholders but are interested in the economic development of the
company,suchascreditors,bondholders,customers,employees,thegeneralpublic,andothers.
Periodically,inaccordancewithlegalrequirementsandbestpractices,FirstInvestmentBankdiscloses
informationofanon‐financialnature,includingonsustainabledevelopmenttakingintoconsideration
ecological,socialandgovernment(ESG)factors. The Banksupportsecologicalinitiatives,aimedfor
reducing the carbon footprint, as well as socially significant projects, provides sponsorship and
develops donation programs directed primarily towards disadvantaged people, talented children,
supporting Bulgarian sport, culture and education.Formoreinformation,seesection„Sustainable
development“.
Fortwelveyearsnow,FirstInvestmentBankhasmaintainedanddevelopedacorporateblogwhich
functions as a channel of communication aimed at open dialogue in accessible language with
customers,partnersandotherstakeholders.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
87/146
SHAREHOLDERS’STRUCTURE
Asat31December2021theshareholderstructureofFirstInvestmentBankincludedthefollowing
shareholders:Mr.TzekoMinev(31.36%),Mr.IvailoMutafchiev(31.36%),BulgarianDevelopmentBank
AD(18.35%)andValeaFoundation(7.87%).
Theremaining11.06%oftheBanksissuedsharecapital(BGN16.5 million) was owned by other
shareholders,holdingsharessubjecttofreetradeontheBulgarianStockExchange(free‐float).Atthe
endoftheyearthetotalnumberofshareholderswasover2,000whichincludebothindividualsand
legalentities,includinginstitutionalinvestors.
DuringthereportingperiodFirstInvestmentBankdidnotacquireortransferownshares,andatthe
endofthereportingperiodtheBankdidnothaveownshares.
SHAREPRICEANDMARKETCAPITALISATION
In2021,thesharepriceoftheBankfluctuatedintherangebetweenBGN1.51toBGN1.91.Thelast
priceofthesharesofFirstInvestmentBankforthereportingperiodwasBGN1,60(2020:BGN1,84)
and the market capitalization of the Bank, calculated on this basis, amounted to BGN 238,536
thousand.(2020:BGN274,316thousand).Atotalof2,368transactionswereconcludedwiththeshares
oftheBankontheregulatedmarketBSE,amountingtoaturnoverofBGN3,597thousand,compared
to4,219transactionsandBGN8,322thousandturnoverayearearlier.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
88/146
As at 31 December 2021, the shares of the Bank were traded on the Main Market BSE, Premium
EquitiesSegmentoftheBulgarianStockExchangeandwereincludedinthreestockexchangeindices
SOFIX,BGBX40andBGTR30,whichbringtogetherthelargest,most traded and most liquid
companiesonthestockexchangeinBulgaria.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
89/146
REPORTONTHEIMPLEMENTATIONOFTHE
REMUNERATIONPOLICY
within the meaning of Art. 100n of the Public Offering of
Securities Act
Initscapacityasacreditinstitutionandapubliccompany,FirstInvestmentBankdiscloses
informationregardingtheremunerationpolicyanditsimplementation.
MAINPRINCIPLESANDOBJECTIVES..............................................................................................90
ENFORCEMENTANDCONTROLAUTHORITIES..............................................................................90
IDENTIFIEDSTAFF..........................................................................................................................90
FIXEDREMUNERATION.................................................................................................................91
RATIOBETWEENFIXEDANDVARIABLEREMUNERATION.............................................................91
CRITERIAFOREVALUATIONANDIMPLEMENTATIONOFTHEACTIVITY.......................................91
SPECIFICREQUIREMENTSFORDEFERRATION,PAYMENTININSTRUMENTSANDRETENTION
OFVARIABLEREMUNERATION......................................................................................................91
LEAVEBENEFITS.............................................................................................................................92
SUMMARYOFQUANTITATIVEINFORMATION..............................................................................92
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
90/146
REMUNERATIONPOLICY
Initscapacityasacreditinstitutionandapubliccompany,FirstInvestmentBankdisclosesinformation
regarding the remuneration policy and its implementation, and this section of this activity report
representReportontheimplementationoftheRemunerationPolicywithinthemeaningofArt.100n
ofthePublicOfferingofSecuritiesAct.
MAINPRINCIPLESANDOBJECTIVES
TheremunerationprinciplesofFirstInvestmentBankarestructuredinsuchawayastocontributeto
soundcorporategovernanceandriskmanagement.TheBankimplementsaRemunerationPolicyin
accordancewiththeregulatoryrequirements,whichisconsistentwiththebusinessandriskstrategy,
goals,valuesandlong‐terminterestsoftheBank,promotingreliableandeffectiveriskmanagement
anddoesnotstimulaterisk‐takingbeyondthelevelacceptabletotheBank.
ThemaingoalofthePolicyistoattractandretainhighlyqualifiedstaff,motivatethemtoachievehigh
resultsatamoderatelevelofriskandinaccordancewiththelongterminterestsoftheBankandits
shareholders.Itisbasedontheprinciplesofavoidingconflictsofinterestandequaltreatmentofall
employees,genderneutrality,documentation,objectivity,reliableriskmanagement.
ENFORCEMENTANDCONTROLAUTHORITIES
The Managing Board of the Bank is responsible for the organization of the implementation and
applicationoftheRemunerationPolicyinFirstInvestmentBankAD.
TheSupervisoryBoardshallapprovetheRemunerationPolicyontheproposaloftheManagingBoard
andaftercoordinationwiththe RemunerationCommittee,whichasabodyfunctioningwithinthe
Supervisory Board, supports its activities in this area. For more information on the Remuneration
Committee,seethesection"SupervisoryBoard".
TheRemunerationPolicyisasubjecttoreviewatleastonceayearandupdatedasnecessary.
IDENTIFIEDSTAFF
TheRemunerationPolicydeterminesthecategoriesofstaff,incl. the identified staff, whose
professionalactivitieshaveasignificantimpactontheriskprofileoftheBank,incl.membersofthe
SupervisoryBoardandseniormanagementstaff,includingmembersoftheManagingandexecutive
directors; employees with managerial responsibility for independent control functions and those
whoseactivitiesinvolverisk‐taking.
For2021thenumberofidentifiedstaffofFirstInvestmentBankonaconsolidatedbasisamountsto
61employees,whichincludemembersoftheSupervisoryBoardandtheManagingBoard,aswellas
otherpersons,whoseactivities are relatedtorisk‐taking,incl.inthefieldof lendingandthemain
businesslines,aswellasthoserelatedtoindependentcontrolandothercorporatefunctions.They
are defined in accordance with the internal methodology for evaluation and determination of the
categoriesofemployeesbytheidentifiedstaff,developedaccordingtothequalitativeandquantitative
criteriaofCommissionDelegatedRegulation(EU)2021/923of25March2021supplementingDirective
2013/36/EU of the European Parliament and of the Council with regard to regulatory technical
standards setting out the criteria to define managerial responsibility, control functions, material
businessunitsandasignificantimpactonamaterialbusinessunit’sriskprofile,andsettingoutcriteria
foridentifyingstaffmembersorcategoriesofstaffwhoseprofessionalactivitieshaveanimpactonthe
institution’sriskprofile.
ActivityReport2021
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FIXEDREMUNERATION
Individual permanent remuneration of identified staff is determined and developed by defining
remunerationlevelsforthespecificposition.Astartinglevelisdeterminedatwhichemployeesare
generally appointed, taking into account their expertise and relevant and proven managerial
experience,aswellasaremunerationlevelaftersuccessfullypassingtheprobationaryperiod,defined
asapercentageincreaseoverthestartinglevel.
Permanent remuneration of employees within the category of identified staff is subject to annual
review,whichiscarriedoutaspartoftheprocessofplanningandbudgetingstaffnumbersandstaff
expensesforthenextyear.Thereviewofpermanentremunerationandchangedecisionsarebased
onassessmentofemployees’performanceusinganumberofelements.Theyincludeperformance
againstspecificpre‐definedkeyindicators/targetsreflectingthespecificcontributionoftheposition
and consistent with the targets and key priorities of the unit; indicators measuring the personal
productivityandefficiency of employees;currentprioritiesofthe Bank byindividual business line;
generaltrendsinthedevelopmentofthelabormarketand/ordataoncurrentremunerationlevelsfor
similarpositions;approvedlevelsforthespecificpositionandlevelsandindividualremunerationof
employeesatsimilarlygraduatedpositions;staffcostsbudgetedfortheperiod.
RATIOBETWEENFIXEDANDVARIABLEREMUNERATION
TheRemunerationPolicyestablishesthebasicprinciplesindeterminingofremuneration‐fixedand
variable,andtheaimistoprovideanopportunityforanoptimalratiobetweenfixedandvariable
remunerationinaccordancewiththeapplicableprovisions.
Theamountofthevariableremunerationmaynotexceedtheamount of the permanent
remuneration,exceptinthecaseswhenbyadecisionoftheGeneralMeetingofShareholdersofthe
Bank a higher amount is determined, but not more than twice the amount of the permanent
remuneration.
CRITERIAFOREVALUATIONANDIMPLEMENTATIONOFTHEACTIVITY
Thevariableremunerationshallbebasedontheresultsoftheactivityandtheachievedgoals,taking
intoaccountthelevelandtimehorizonoftheassumedrisks,thepriceofthecapitalandthenecessary
liquidity.Theassessmentshallbebasedonanappropriatecombinationoffinancial(quantitative)and
non‐financial (qualitative) criteria, including a combination of the assessments of the employee's
performance,thestructuralunitinwhichtheemployeeworksandtheBankasawhole.
Thequantitativecriteriashallincludeindicatorssuchasbudgetexecution,achievementoftargetlevels
ofearning,capitaladequacyandeffectiveness,aswellasotherrisk‐adjustedindicators(e.g.economic/
internalcapital),throughwhichexanteriskadjustment.
Thequalitycriteriashallincludeachievingstrategicgoals,adherencetotheBank'spoliciesandstrategy
for risk management, customer satisfaction, compliance with internalrules,ethicalnormsand
corporatevalues,initiative,motivation,leadership,teamwork,cooperationwiththeotherstructural
units,etc.
SPECIFIC REQUIREMENTS FOR DEFERRATION, PAYMENT IN INSTRUMENTS AND
RETENTIONOFVARIABLEREMUNERATION
InaccordancewiththecurrentlegislationandtheRemunerationpolicyatleast50%ofthevariable
remunerationoftheemployeesfromidentifiedstaff,shallcompriseofsharesandotherinstruments
relatedtosharesorequivalentnon‐cashinstruments,aswellasinstrumentswithinthemeaningof
Art.52orArt.63ofRegulation(EU)№575/2013orotherinstrumentswhichcanbefullyconverted
intoCommonEquityTier1instrumentsorwrittendown,asfarassuchinstrumentsadequatelyreflect
ActivityReport2021
onaconsolidatedbasis
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thecreditqualityoftheBankasagoingconcernandareappropriatetobeusedforthepurposeofthe
variableremunerationinlinewithDelegatedRegulation(EU)№527/2014.
The requirements regarding the instruments to determine an appropriate retention period are
includedinordertocomplywiththeincentiveswiththelong‐terminterestsoftheBank.
Theremunerationpolicyshallprovideamechanism foradeferredpaymentofatleast 40% of the
variableremunerationoftheidentifiedstaffforaperiodofatleastfourtofiveyears,dependingon
theeconomiccycle,thenatureoftheactivityandtheassociatedrisks,aswellasbythepositionofthe
respectiveemployee.Thedeferralmechanismshallinvolveproportionateallocationofthedeferred
variableremunerationoritsgradualincreaseovertheperiodofdeferral.
LEAVEBENEFITS
Accordingtotheconcludedcontractsformanagementandcontrolincaseofunilateralterminationby
theBank,withoutnotice,themembersoftheManagingBoardareentitledtocompensationinthe
amountofupto6monthlyremunerationsunderthecontract,andthebranchmanagers‐2months.
AccordingtotheconcludedagreementsbetweentheBankandthemembersoftheSupervisoryBoard,
uponterminationofthecontractthemembersoftheSupervisoryBoardareduecompensationupto
12monthlyremunerations,andinspecialcasesthecompensationisupto24monthlyremunerations.
TheemploymentcontractsoftheBank'semployeescomplywiththeapplicableprovisionsoftheLabor
Codeanddonotcontainclausesthatdifferfromtheprovisionsofthelawandtheusualpractice.
In2021,noseverancepaywaspaidtotheidentifiedstaff.
SUMMARYOFQUANTITATIVEINFORMATION
In2021,theremunerationpaidtoseniormanagementamountedtoBGN10,863thousand(2020:BGN
10,087 thousand). During the year, no variable remuneration was paid under the meaning of
OrdinanceNo4oftheBNBfortherequirementstowardsremunerationsinbanks.
ThecreditexposureofthepersonscontrollingormanagingtheBankattheendoftheperiodamounts
toBGN3513thousand(2020:BGN1769thousand)onaconsolidatedbasis.
FormoreinformationonRelatedpartytransactionsandremunerationpaid,seeNote35“RelatedParty
Transactions”oftheConsolidatedFinancialStatementsfortheyearended31December2021.
ActivityReport2021
onaconsolidatedbasis
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NONFINANCIALDECLARATION
within the meaning of Art. 51 of the Accountancy Act
Inaccordancewithlegalregulationsandgoodpractices,FirstInvestmentBankdisclosesin
its Annual Reports non‐financial information that represents a Non‐financial statement
withinthemeaningofArt.51oftheAccountancyAct.
BUSINESSMODEL..........................................................................................................................94
SUSTAINABLEDEVELOPMENT.......................................................................................................95
ENVIRONMENTALISSUES..........................................................................................................96
SOCIALISSUES............................................................................................................................99
GOVERNANCEISSUES..............................................................................................................100
ETHICALISSUES...........................................................................................................................100
CODEOFETHICS......................................................................................................................100
RESPONSIBILITYANDCOMPLIANCE........................................................................................101
WHISTLEBLOWING..................................................................................................................101
HUMANCAPITAL.........................................................................................................................103
POLICYFORNOMINATIONANDSUITABILITYASSESSMENT.......................................................105
INFORMATIONTECHNOLOGY.....................................................................................................106
ActivityReport2021
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BUSINESSMODEL
FirstInvestmentBankoffersauniversalbusinessmixofproductsandservicesto
individuals,aswellastobusinessclients,incl.strategicfocusfordevelopmentin
thespheresofretail,smallandmedium‐sizedenterprises.
BUSINESSPRINCIPLES
Webelievethattrustisthebasisoflong‐term
relations.
Westrivenotonlyforthebestpracticesandresults,
butwehavethegoodwillanddisciplinetoachieve
them.
Weappreciateandrespectourbusinesspartners.
Westrivefordevelopmentandproactivesolutions.
Weareengagedinsocialissuesandwemakeour
contributiontotheirsolution.
Webearresponsibilityforourdecisionsandactions.
COMPETITIVEADVANTAGES
First‐classcustomerservice.
Well‐recognisedbrand.
Deepknowledgeofthemarket.
Widebranchnetwork.
Innovativedigitalservices.
Solidmarketpositions.
Flexibilityindecision‐taking.
Highprofessionalstandards.
ActivityReport2021
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Fibanksuccessfullyadaptsitsbusinessmodelandbusinessdevelopmenttothecurrentchallengesof
theexternalenvironment,includingtheprocessesofdigitalizationandthesustainabledevelopment
trends.Contributingtothisareitscustomer‐orientedstrategy,conservativeriskpolicy,experienced
management,aswellashighcorporategovernancestandardsappliedinpractice.
ForfurtherinformationregardingthestructureoftheGroup,seesectionsection„Fibankprofile“.
SUSTAINABLEDEVELOPMENT
Thefactorsrelatedtoclimatechangeandsustainabledevelopment(ecological,socialandgovernance
‐ESG),hasincreasingreflectiononbusinessactivitiesandleadtochangesinbusinessmodels.Their
implementation in all processes is fundamental for the long‐term development of the Bank. It is
extremelyimportantalsoforadequateresponsetomarketexpectations,supportofclientsandthe
communityasawhole.
In2021,FirstInvestmentBankundertookimportantsteps(organization,roadmap)forimplementing
therequirements,reflectingESGfactorsintheactivity,itsstrategicplanningandbusinessstrategy,risk
manadementframeworkandinternalgovernance.
The Bank takes a holistic approach to the implementation of sustainability requirements through
integration in its business processes, risk management and corporate governance framework,
includingthelendingprocessanddecision‐making,creditassessmentofborrowersandinvestment
activity,aswellasinsettingthetonebythemanagementintermsofcommitmentanddevelopinga
sustainabilitycultureamongemployees.
Duringtheyear,FibankjoinedtheSustainableFinanceworkinggroupoftheAssociationofBanksin
Bulgariawhichaimstomonitorchangesinsustainabledevelopmentandassistbanksinaddressing
them,includingwithrespecttoreshapingbusinessstrategiesandobjectives,takingintoaccountthe
impactofESGfactors,incorporatingESGrisksinriskmanagementstrategies,organizingtrainingsto
develop sustainable development commitment within the sector, as well as coordination and
providingguidanceondisclosureandreportingintheareaofESGrisksandsustainability.
In2021, First Investment Banktooka number ofactions and implemented initiatives and projects
relatedtosustainabledevelopment,includingonenvironmental,socialandgovernanceissues.
ActivityReport2021
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ENVIRONMENTALISSUES
FirstInvestmentBankrecognizesthegrowingimportanceofenvironmentalissuesandclimaterisk,
whicharereflectedinthebusinessdevelopmentstrategiesofbanksandhaveasignificantimpacton
riskmanagementininstitutions.
Duringtheyear,Fibankrevieweditsbusinessstrategyandsettargetexposurevolumesbybusiness
segmentfortheperiod2022‐2024meetingtherequirementsfor"green"lendingunderRegulation
(EU)2020/852oftheEuropeanParliamentandoftheCouncilof18June2020ontheestablishmentof
a framework to facilitate sustainable investment, and amending Regulation (EU) 2019/2088
(TaxonomyRegulation),withaviewtoachievingtheobjectivesoftheParisAgreementonclimate
changemitigationandadaptation.Emphasiswasplacedoncreditprogramsassistingthetransitionto
decarbonisationinsectorssubjecttotransitionalrisk,aswellasonthedevelopmentofprogramsto
reducecarbonemissionsfromownactivities.
Attheendoftheyear,theBankperformedananalysisofitscustomersandloanportfolioinorderto
identifyexposurestotaxonomy‐eligibleeconomicactivitiesundertherequirementsoftheTaxonomy
Regulationanditsdelegatedacts.Asof31.12.2021theexposurestowardstaxonomyeligibleandnon‐
eligible economic activities, calculated in line with the requirements of Delegated Regulation (EU)
2021/2178onthedisclosureswithrespecttoecologicallysustainableeconomicactivities(Delegated
Regulation(EU)2021/2178)were,asfollows:
Exposuresasof31.12.2021
%oftotal
assets
%ofcovered
assets
10
Taxonomyeligibleeconomicactivities 9% 12%
Taxonomynon‐eligibleeconomicactivities 56% 72%
Totalfinancialandnon‐financialcorporations 65% 84%
Attheendoftheyear,theBank'ssecuritiesinvestmentportfolioincludedbondsbackedby“green”
projectsor by loans for mitigation of greenhouse gas emissionstotaling over EUR25 million(BGN
49,207thousand).
Inaddition,incompliancewithapplicableregulations,FirstInvestmentBankdisclosesinformationfor
itsexposurestofinancialandnon‐financialcorporations,whichare/arenotobligedtopublishnon‐
financialdeclaration,aswellastheexposurestocentralgovernments,centralbanksandsupranational
issuers,derivativesandotherasashareofthetotalassetsoftheBank,asfollows:

10
Coveredassets–totalassetsexcludingexposurestocentralgovernments,centralbanksandsupranational
issuers,andderivatives.
ActivityReport2021
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Exposuresasof31.12.2021 %oftotal
Financialandnon‐financialcorporations,whichareobligedtopublish
non‐financialdeclaration/information
4%
Financialandnon‐financialcorporations,whicharenotobligedtopublish
non‐financialdeclaration/information
61%
Totalfinancialandnon‐financialcorporations 65%
Centralgovernments,centralbanksandsupranationalissuers 22%
Derivatives 0%
Other 13%
Totalassests 100%
Startingfrom1January2024,banksandfinancialcorporationswillhavetodisclosethegreenasset
ratio: a key sustainable development indicator showing exposures related to taxonomy‐aligned
activities as a percentage of total assets in compliance with the technical verification criteria
establishedforeacheconomicactivityunderCommissionDelegatedRegulation(EU)2021/2139of4
June2021supplementingRegulation(EU)2020/852oftheEuropeanParliamentandoftheCouncilby
establishingthetechnicalscreeningcriteriafordeterminingtheconditionsunderwhichaneconomic
activity qualifies as contributing substantially to climate change mitigation or climate change
adaptationandfordeterminingwhetherthateconomicactivitycausesnosignificantharmtoanyof
theotherenvironmentalobjectives.
In line with the adopted policies for reducing the carbon footprint and investing in sustainable
development,newcreditproductsinthefieldofsustainablefinancingweredevelopedandlaunched
attheendoftheyear:GreenTransport,intendedforpurchaseofnewelectricvehiclesbybusiness
customers; Green Energy ‐ Free Market for companies wishing to invest in the construction of
photovoltaicsystemsforproductionofelectricityforfreemarketsale;andGreenEnergy‐OwnUse
forconstructionofphotovoltaicsystemsgeneratingelectricityforownconsumptionorforsale.
Aspartoftheinitiativestoprotecttheenvironmentandreduceharmfulemissions,anewEcoPortfolio
productwasdeveloped.Itisintendedforbothindividualandbusinesscustomersandislinkedtoa
portfolioofbondsbackedby“green”projectsorbyloansformitigationofgreenhousegasemissions.
Asat31.12.2021attractedfundsunderthisstructuredproductamountedtoBGN2,638thousand.
Duringtheperiod,aspartofFibank'sSmartLadyprogram,theSustainableLadyFundwasestablished
insupportofinnovative"green"projectsofwomenentrepreneurs.TheFundisajointinitiativewith
Mastercardaimedatequalstart,innovationandcirculareconomy,partofthenetworkofglobaland
localprojectsoftheinstitutioninsupportofecology.
Attheendoftheyear,thefirstprojectsreceivedfinancialsupportinacompetitionwithBGN10,000
prizefund.Itwasheldinthecategoriesofstart‐upsandalreadyoperatingbusinesses,focusingon
projectsrelatedtofoodwasteandcreatingenvironmentallyfriendlyestablishments.
Duringtheyear,FirstInvestmentBankjoinedtheinitiativeoftheBulgarianStockExchangeandthe
IndependentBulgarianEnergyExchangefortheestablishmentofaGreenFinance&EnergyCenter
functioningasathink‐tankonsustainablefinanceandfocusingtheeffortsofbusinesses,government
andstakeholderstowardseconomictransformationforsustainabledevelopment.Theprojectaimsto
promoteandparticipateinthedevelopmentofpoliciesinthefieldofsustainablefinanceandenergy,
ActivityReport2021
onaconsolidatedbasis
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aswellastogenerateideasforthedevelopmentofmethodologiesforstockindicesandfinancial
instrumentsbasedonsustainabilityfactors.
InNovember2021,fortheninthconsecutiveyear,
Fibankstoodbehindacharitablecausethroughits
2022calendardedicatedtotheBulgarianRhythmic
Gymnastics Federation (BRGF) and the idea for
sustainable development through research and
preservation of Bulgarian varieties of fruits and
vegetables.Thelattertaskisinlinewiththe2030
AgendaforSustainableDevelopmentoftheUnited
Nations, aimed at geographical biodiversity and
reduction of the carbon footprint and damage to
naturefromtheuseofpesticides.Thecalendarwas
printedon100%recycledpaperwithoutelemental
chlorineorheavymetalsandwithaneutralpH,in
line with the bank's long‐term commitment to
socialresponsibility and sustainable development.
All proceeds from the sale of the calendar were
donated to the Bulgarian Rhythmic Gymnastics
Federation and the Agricultural Academy, in
supportoftheiractivities.
Thefundsraisedundertheinitiativeamounted
toBGN13,727whichFibankdoubled,thusbringingthetotalamounttooverBGN27,000.
Attheendof2021,FirstInvestmentBanktookadecisiontomoveitsheadquarterstoSofiaTechOne,
anewandmodernbuildingcertifiedforsustainabilityasExcellentundertheBREEAM.Thepremises
are equipped with a new generation climate management system providing individual settings for
roomsandofficeswhichhelpsreducecarbon(CO2)emissionsintheatmosphere.
Inaddition,aspartofinitiativestoreducecarbonemissionsfromownactivities,fluorescentlighting
inthebranchnetworkisgraduallyreplacedwithdiodelighting.Airconditioningisalsomodernized
withefficientandenvironmentallyfriendlysystemsusingR32refrigerantwhichhas4timeslesscarbon
footprint.
The Bank's paper consumption has decreased by 8% during the year and by 15% annually on
averagefortheperiod2019‐21,aprocessdrivenbyinitiativesfordigitizationoftheactivity.
ForfurtherinformationontheecologicalinitiativesofthesubsidiarycompanieswithintheGroupof
FirstInvestmentBank,seesection„Businessreviewofsubsidiarycompanies.
ActivityReport2021
onaconsolidatedbasis
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SOCIALISSUES
In 2021, First Investment Bank strengthened its image as a socially responsible institution by
implementingvariousprojectsinthefieldsofcorporatedonation,education,cultureandsportsas
partofitscorporatesocialresponsibilityprogram.
During the period, First Investment Bank further
expandeditsSmartLadyprogrammainlytargetedat
microenterprisesrunorownedbywomen,aswellas
at businesses whose products and/or services are
designedforwomen.Sofartheprogramhasfunded
projectsworthoverBGN85million,helpingmorethan
700womenentrepreneurscreatenewbusinessesor
developexistingones.
Additionally, more than 250 ladies have undergone
training on specially tailored topics such as digital
marketing,presentationskills,overcomingobjections,
negotiationskills,etc.throughtheprogram'sweb‐basedplatform.
Duringtheyear,thepartnershipbetweenFirstInvestment
BankandthenationalorganizationLittlePeopleofBulgaria
becamepartoftheGoodnessisNeverEnoughcampaignof
theBulgarianDonationForum.Itsmaingoalistopromote
good corporate donation practices and show the
importanceof joint cooperation betweenbusinesses and
NGOs.Thecampaignisimplementedwithintheframework
oftheDonationforChangeproject.Fibankwasthefirst
BulgarianbanktobuildATMterminalsspeciallyadaptedfor
peopleofshortstaturefiveyearsago.Itcontinuesto
increasethenumberofsuchATMsandsupporttheannual
activitiesofthenationalorganizationLittleBulgarianPeople.Aprojectaimedatfacilitatingtheuseof
theBank'sATMterminalsbyblindpeoplewasalsolaunchedduringtheyear.
As a bank dedicated to supporting the country's culture, during the reporting period Fibank
contributedtoinitiativesinthefieldsofmusic,theaterandfinearts,includingtheInternationalJazz
Festivalin Bansko,theSofiaSummerFestand theexhibitionofChristoandJeanne‐ClaudeinSofia
which presented to the Bulgarian public a selection of original lithographs, along with their iconic
monumentalprojects.FibankcontinueditssupporttothesocialprogramoftheUnionofBulgarian
ArtistsandthefundspeciallycreatedbyUBAthroughannualdonationsandsocialinitiativesaimedat
raising funds, as well as granting scholarships to talented disadvantaged students in the field of
theater.
FibankcontinueditsjointinitiativewiththeHigherSchoolofInsuranceandFinance(HSIF)underthe
BankingManagementandInvestmentActivitymaster'sprogramwhichaimstomeettheeconomys
demand for education based on a combination of established business practices and academic
expertise.Duringtheyear,FibankandHSIFgrantedthreescholarshipsandprovidedopportunitiesfor
professionalrealizationforthemostmotivatedcandidatesparticipatingintheprogram.
Development of Bulgarian sports and support for young talents areamongtheimportantcauses
underlying the social responsibility program of First Investment Bank. During the year, the Bank
continued to champion initiatives in its capacity as general sponsor of the Bulgarian Olympic
Committee (BOC) and sponsor of the Bulgarian Athletics Federation (BAF),theBulgarian Rhythmic
Gymnastics Federation (BRGF) and others. In September 2021, at anofficialceremony,theBank
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awardedthemedalistsoftheTokyoOlympicGames,aswellastheircoaches,withgoldandsilvercoins.
InFebruaryandMarch2021,FibankalsoprovidedsupportforthestartsoftheMen'sGiantSlalom
WorldCupinBansko,aswellastheWorldJuniorAlpineSkiingChampionship.
For the ninth consecutive year, First Investment Bank awarded the most successful Bulgarian
companiesintheBestBulgarianCompanyoftheYearcompetition.Theinitiativeiscarriedoutthanks
to Fibank, its aim being to raise public awareness of good business examples in the country and
promotesuccessfulbusinessmodels,thusmotivatingBulgariancompaniestowardscompetitiveness
andinnovation.
In2021,thetotalvalueoffundsdonatedbyFibankforvarioussocialinitiativesandsponsorships
exceededBGN720,000.
AtestimonytoFibank’sachievementsduringtheyearwastheGoldenHeartAwardoftheBusiness
LadyMagazine.Itservesasrecognitionoftheeffortsofcompanieswithhighestcontributiontosocial
causes, and was awarded to Fibank for its consistent policy in the field of corporate social
responsibility.
ForfurtherinformationonthesocialinitiativesofthesubsidiarycompanieswithintheGroupofFirst
InvestmentBank,seesection„Businessreviewofsubsidiarycompanies.
GOVERNANCEISSUES
ForFirstInvestmentBankADgoodcorporategovernanceisakeyelementforensuringlong‐termand
sustainabledevelopment,andsuccessfulbusinessmodel.ThecorporatepolicyoftheBankisbasedon
professionalandtransparentgovernanceinaccordancewithinternationallyrecognizedstandardsand
principlesofgoodcorporategovernance,takingintoaccountchangesintheregulatoryandeconomic
environmentaswellasthefinancialmarketsinthecountryandabroad.
FirstInvestmentBankimplementswrittencorporategovernancepoliciesatgrouplevel,whichsetout
thebasicprinciplesforinternalmanagementandcontrolofsubsidiaries,aswellastheproceduresand
mechanismstopromoteconsistentandintegrateddevelopmentofsubsidiariesinlinewiththegroup's
strategyandinaccordancewiththerequirementsoftheregulatoryandsupervisoryauthorities.
For more information see sections Corporate Governance Declaration and Business review of
subsidiarycompanies“.
ETHICALISSUES
CODEOFETHICS
InordertoestablishtheprofessionalandethicalstandardsrequiredandapplicabletotheBankasa
businessentity,placeofworkandcreditinstitution,FirstInvestmentBankhasaCodeofEthicswhich
definesthebasicprinciples,ethicalnormsandcorporatevaluesonwhichthepoliciesandbusiness
plans,rules,proceduresanddailyoperationsarebuilt.
TheactivityoftheBankisbasedonthefollowingprinciples:
Knowledgeandobservanceofcurrentlegislation,moralnormsandcustoms,respectforhuman
rights;
LoyaltyandcommitmenttothemissionandvaluesoftheBank;
Responsibleattitudetowardsworkobligations,goodfaith,transparencyandimpartiality;
Correctness,highethics,careandrespectincustomerrelations;
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Observance of office hierarchy, proper execution of management orders, mutual respect and
toleranceinrelationswithpeersandsubordinates,teamwork;
Avoidanceofpersonalorpoliticalbiasesintheperformanceofofficialduties.
RESPONSIBILITYANDCOMPLIANCE
FirstInvestmentBankoperatesinaccordancewiththecurrentnationalandEuropeanregulationsand
otherregulatoryrequirements,accordingtotheestablishedstandardsofpracticeandinaccordance
withtheinternalregulations.TheBanktakesallnecessarymeasurestoensurethatintheperformance
oftheirdutiesthemembersofthemanagementandsupervisorybodiesoftheBankandallemployees
act in accordance with the applicable regulatory requirements and the adopted moral and ethical
standardsofbehaviorsoastominimizerisksassociatedwiththeactivitiesoftheinstitution.
InaccordancewiththeeffectivelegislationthebanksintheRepublicofBulgariaimplementmeasures
topreventtheuseofthefinancialsystemforthepurposesofmoneylaunderingandterroristfinancing.
ThemeasuresappliedbyFirstInvestmentBankaimedatensuringreliablepreventioninaccordance
withtheregulatoryrequirementsincooperationwithotherorganizationsandgovernmentbodies.In
addition,theprinciple"Knowyourclient"isaconditionforofferingappropriateservicetailoredtothe
individualneedsofeachclient,aswellascontributestomanagingrisksfromillegalityoperations.
First Investment Bank applies written rules and policies to identify, assess, manage and mitigate
currentandpotentialconflictsofinterest.TheorganizationofworkingprocessintheBankismeantto
minimizethepossibilityofsituationsrelatingtoconflictsofinterest,asinlinewiththeCodeofConduct
ofFibanktheemployeesareobligedtoputtheinterestsoftheBankanditsclientsabovetheirown
interests,whilekeepingconfidentialityofinformationandprotectionofpersonaldata.Measuresand
actionsarealsostructuredforpreventingfraudsandcorruptionpractices.
WHISTLEBLOWING
TheBank,ledbytheunderstandingthatfollowingalawfulandethicalconductinrelationsbetween
managerialstaff,employees,customersandpartnersoftheBankisanimportantaspectunderlyingits
overallactivity,hasinplaceawhistleblowingpolicy.
ThePolicyaimstosystematizethemeansandproceduresforinternalsharingofinformationwhere
therearesuspicionsofunlawfulactions,orproblemsrelatedtotheworkprocess,therebyensuring
theirtransparentandfairconsiderationandresolution,whilesecuringneededcareandprotectionof
therightsofthepersonssubmittingthesignals.
Thecreationofconditionsforreportinginanenvironmentoftrustandrespect,aswellasforcarrying
outconsistentandimpartialactionstoverifythereceivedreports,isakeyelementinpreservingthe
Bank'shighcorporatespiritandreputation.
APPLICATIONATGROUPLEVEL
Accordingtoitsgroup‐levelCorporateGovernancePolicy,FirstInvestmentBank,asaparentcompany,
setsoutthebasicprinciples,ethicalnormsandcorporatevalues, as well as the guidelines for
compliancewithapplicableregulatoryrequirementsandrecognizedstandardsforcompanieswithin
theGroup,withaviewtoestablishingacommonframeworkforbusinessethicsandconductthathelps
maintainthehighreputationofsubsidiariesandoftheGroupasawhole.
Subsidiaries should comply with the Code of Ethics of Fibank and adhere to the guidelines and
principlessetforthinitsCorporateGovernanceCode,aswellasintheConflictofInterestPolicy,the
Whistleblowing Policy and the Compliance Policy, always taking into account the applicable local
regulationsandactivityspecifics.
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Inaccordancewithlegalregulationsandgoodpractices,FirstInvestmentBankdisclosesinitsAnnual
Reportsnon‐financialinformation thatrepresentsa Non‐financial statementwithinthe meaningof
Art.51oftheAccountancyAct,includingwithregardtosustainable development and the related
ecological, social and government issues, the human capital and the diversity policies in place,
descriptionofbusinessdevelopmentandproducts,corporategovernancepracticesandethicalissues,
aswellasinformationonbusinessmodel,productsanddevelopmentpriorities–formoreinformation
see also sections Mission and development priorities“, Fibank profile“, Highlights 2021“,
Distribituion channels“, Information technology“, Human capital“, Corporate governance
statement“,„Businessreview“,„Businessreviewofsubsidiarycompanies“,„Developmentpriorities“.
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HUMANCAPITAL
First Investment Bank aims to ensure empoyees with favorable work environment, under tone of
understanding.
In 2021, the Bank's human resources management activities continued to be focused on ensuring
adequateresponseandovercomingthechallengesposedbytheCOVID‐19pandemic.Asearlyas2021,
Fibankprovideditsemployeeswitha"greencorridor"forvaccinationagainstCOVID‐19,becomingone
ofthefirstemployersinthecountrytodosoinordertoprotecttheirhealthandcreateasafeand
secureworkingenvironment.
Animportantelementofthehumancapitalmanagementactivityduringtheyearwascoordinatingthe
implementationoftheBank'sprotocolforactioninaCOVID‐19pandemicanditsupdatinginlinewith
the changing situation. A Plan for assessment of the epidemic situation and taking anti‐epidemic
measureswasdevelopedandputintopractice,withappropriatestepsandactionsdependingonthe
numberofcases.Insupportofemployees,activitieswerecarriedoutfortimelycommunicationof
guidelinesandrulesforimplementingtheanti‐epidemicmeasureswhileatthesametimemaintaining
theefficiencyofwork.Initiativestoprotectemployees'healthalsoincludedconstantcommunication
withstateandlocalhealthauthorities.Whereneeded,employees wereassisted in theiraccess to
medicalservicesandtesting.
In2021,projectsandinitiativesinotherimportantareasofhumancapitalmanagementatFibankwere
alsocarriedout.AprojectforintroductionofanewHRsystemwassuccessfullycompleted.Theaimof
theprojectwastoachievehigherefficiencyinperformingkeyprocessesandactivitiesofhumancapital
management.Thenewsystemcanbeupgradedwithmodulesformanagementofremunerationand
benefits,selection,workperformanceandtraining.
During the period, significant training initiatives and projects were carried out having long‐term
impactonthemotivationandperformanceofemployeesandteamsintheBank,including:
Training in Development of customer interaction skills: advice, sales and customer service–
practicallyorientedtrainingforfrontofficeemployeesandloanofficers,withanemphasisonthe
development of skills for successful and proactive customer‐oriented communication when
offeringandsellingproducts.Theprogramreliedonaninteractiveapproachwhenpresentingthe
informationsuchasrole‐playinggames,useofvideoaids,involvementofemployeesindiscussions
andsharingsuccessfulexperiences.
TraininginFibankinvestmentproducts–developingsalesskillsforproductsandsolutionstailored
tocustomerneedsinthebranchnetworkofFibank,inlinewithcurrenttrendsandchallengesin
thebankingsector.
Shiftingthetrainingprocessfocustoe‐learninginconnectionwiththeanti‐epidemicmeasures
appliedforpreservationofthehealthofemployees.Duringtheyear,morethan1,600employees
participated in e‐learning in various fields including retail loan products, insurance products,
remotebanking,newsystemforretailloanapproval,introductorytrainingfornewemployees,and
informationsecurity.
Introductorytrainingsfornewemployeesareheldonaregularbasis,coveringallthemaintopics
necessary for acquaintance with the work environment and the Bank's activities including
corporategovernance,ethicalrequirementsandcodeofconduct,internalcontrolfunctions(risk
management,complianceandinternalaudit),anti‐moneylaundering/combatingthefinancingof
terrorism(AML/CFT)measures,systemsandbusinessactivities.
In2021,over65%ofFibankemployeesenrolledforvariousformsoftraininginoneormoreareas.The
Bankcontinuedtoinvestintheprofessionaldevelopmentofitsstaffbyfinancingtheparticipationof
ActivityReport2021
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11employeesinthe Banking ManagementandInvestment Activity master's programcarriedout
jointlywiththeHigherSchoolofInsuranceandFinance(HSIF).
During the year, the consistent efforts continued for
encouraging positive examples of productive and
achievement‐oriented work behavior. For the sixth
consecutive year, the Together We Can Do More program
washeld,servingasaninspiringandmotivatingboosttoemployeesoftheBank.Attheendofthe
year,thenumberofemployeesawardedfortheentireexistenceoftheprogramreached135.
Asof31.12.2021thenumberofstaffofFirstInvestmentBankonaconsolidatedbasisamountedto
2867employeescomparedto2910ayearearlier.Attheendoftheyear,28%oftheBank'sstaffwere
employeesattheageofupto35years,andtheshareofthoseupto45yearswas63%ofthetotal
staff.
ThemajorityoftheBank'semployeesarewomen(74%),astheshare for those with managerial
functions(directorsofdepartments,branchmanagers,managersofspecializedunits)was46%.
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POLICYFORNOMINATIONANDSUITABILITYASSESSMENT
In2021,FirstInvestmentBankcontinuedtofurtherdevelopitsPolicyfornominationandassessment
of the suitability of members of the managing and supervisory bodies and persons holding other
positions, mainly in terms of its practical implementation, incl. developed internal tools,
questionnairesandmatricesforindividualandcollectivesuitabilityassessment,aswellasintheinitial
suitability assessment (in case of appointment of new members / persons)andin the subsequent
suitabilityassessment,whichiscarriedoutregularly,notlessthanonceayear.Theinternalframework
inthissphereisinlinewiththerequirementsandgoodpractices,incl.theLawonCreditInstitutions,
OrdinanceNo20oftheBNBonIssuanceofApprovalstoMembersoftheManagementBoard(Board
ofDirectors)andSupervisoryBoardofaCreditInstitutionandPerformanceRequirementsforTheir
DutiesandthejointEBAandESMAGuidelinesontheassessmentofthesuitabilityofmembersofthe
managementbodyandkeyfunctionholders.
The Policy sets out the basic requirements, principles, guidelinesandcriteriaforselectionand
assessingtheindividualandcollectivesuitabilityofmembersofthebodiesofFirstInvestmentBank
whohavemanagementandsupervisoryfunctions,aswellaswithregardstothekeyfunctionholders
withintheBank.ThePolicystructuresandidentifiestheessential fitand properrequirements and
criteria (incl. with respect to needed knowledge, skills and experience; reputation, honesty and
integrity;independenceandallocationofenoughtimeforperformingofduties;aswellasthepractices
forencouragingdiversity,successionplanningandtraining),sothattheytoamaximumextentmeet
the high standards applied by the Bank with a view to making an adequate contribution to the
realizationofitsobjectivesandstrategy.
TheBankappliesapolicyforencouragingdiversitywithrespecttoSupervisoryBoardandManaging
Boardinordertomaintainadiversegroupofboardmembersand to provide diverse views and
experiencetofacilitateindependentopinions/decisionsandsoundgovernance,whichincludesvarious
aspectssuchasworkexperience,educationalqualifications,gender,age,geographicaldiversity.With
respect to thecomposition of the bodies, the Bank seeks to maintainatargetlevelof30%ofthe
membersoftheSupervisoryBoardandoftheManagingBoardtobe from the underrepresented
gender,asifnecessaryroundingoff(down)toaninteger.Asof31December2021,theBankfulfilled
thesettargetinthepolicy.Forfurtherinformationregardingdiversity,seesectionsSupervisoryBoard
andManagingBoard.
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INFORMATIONTECHNOLOGY
Developing information technology and maintaining a modern infrastructure, information and
technologyenvironmentisamongFirstInvestmentBank'sstrategicpriorities.Overtheyears,theBank
hassystematicallyandconsistentlyinvestedintechnologiesinlinewiththelatesttrendsinbanking,
enablingittoofferinnovativeproductsandmultifunctionalsolutionstocustomers.
In 2021, Fibank continued to develop in this direction, strengthening its position among the most
technologicalandinnovativeinstitutionsintheBulgarianbankingmarket.Duringtheyear,numerous
projectsrelatedtotheimprovementanddevelopmentoftheBank'sITassetsandinfrastructurewere
successfullycompleted.AnewDellEMCVxRailhyper‐convergedappliancewasinstalledandrelated
servicesmigratedtoit.Anewall‐flasharray(AFA)storageinfrastructurewasputintooperationto
ensuregreaterefficiencyandsecurity.ThesystemsmanagingtheIPcommunicationandthecontact
center of the Bank were updated, as well as the data control system.Intermsofnetworking,the
configurationoftheOracleExaDataDatabasemachineX7‐8wasexpandedduringtheperiod.
TheBankusesOracleFlexcubeversion12foritscorebankinginformationsystem.Itfeaturesuniversal
modulesforretailbanking,corporateandinvestmentbanking,andanintegratedworkflowdocument
informationsystemusedforprocessingandapprovalofloanapplications,acceptanceandregistration
of currency transfers and authorization of other payment transactions. The system is built in
compliance with all risk control principles, including the four eyes principle applied in day‐to‐day
operations.ThroughitscentralizedandintegratedITinfrastructure,theBankaimstoprovidefirstclass
service and high level of security in the execution of banking transactions, as well as to maintain
reliabledatabases,networksandsystemsensuringcontinuityofservicesandkeyprocesses.
InDecember2021,thefirstphaseoftheimplementationofanewcreditprocessmanagementsystem
(BusinessProcessManagement/NewWorkflow)wassuccessfullycompleted.Itcoverstheactivitiesof
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acceptance of applications, approval, granting and renegotiation of loans to individuals, with the
correspondinglimitsandlevelsofauthority.
Inimplementationoftheprojectsforbranchdigitalizationandmodernizationofservicesofferedto
customers,thepilotphaseofaprojectforelectronicsigningofdocumentsattheofficesoftheBank
startedduringtheperiod.
Withregardtopaymentservices,Fibankwasamongthefirstbanksinthecountrytomeetthecriteria
andreceivecertificationfromBORICAADtojointheBlinkschemeforinstantpaymentsinBGN,aswell
as for bulk payments. The work continued for joining the Continuous Gross Settlement (CGS)
mechanismoftheSTEP2TsystemoperatedbyEBAClearing.Ahighersecuritystandard(EMVv.2)was
introducedforelectronicpaymentsovertheInternet.
Duringtheyear,technicalsupportwasprovidedforupgradingexistingservicesandfunctionalitiesand
launching new ones: payments with smart devices using digital wallets of third party providers;
paymentswithsmartwatchesusingtheFitbitPayservice;offeringthenewMyCardvirtualcreditcard;
launchingtheGoldAccount,aninnovativeproductforpurchase,saleandkeepingofdematerialized
gold(XAO);providingtheoptiontoremotelyapplyformortgageloansthroughtheMyFibankmobile
application.
TakingintoconsiderationtheimportanceattachedbytheBanktoinformationtechnology,theactivity
is managed by Chief Information Technology and Operations Officer. In addition, there is an IT
committeefunctioningasanauxiliary body to the ManagementBoard.ItmonitorstheITstrategic
programimplementation,theITprojectportfolio,thetargeteduseofresourcesandthespendingof
theapprovedbudget.ThecommitteeischairedbytheChiefExecutiveOfficer,theremainingmembers
includingtheChiefRetailBankingOfficer,theChiefInformationTechnologyandOperationsOfficer,as
well as the directors of the Information Technology, Information Security, Digital Banking, SME
Banking,andFinancedepartments.
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BUSINESSREVIEW
RETAILBANKING
DEPOSITS
In2021,attractedfundsfromindividualsincreasedandreachedBGN7,450,167thousandcompared
toBGN7,255,775thousandayearearlier,mainlydrivenbythe26.0%increaseincurrentaccounts
which reached BGN 2,478,823 thousand (2020: BGN 1,967,574 thousand). Such results were
determined bytheconsistentpolicyoftheBankforestablishinglong‐termcustomerrelationships,
whiledevelopingcross‐sellingandtransactionbusiness.
Fibankoffersawiderangeofcurrentaccounts,includingtheIQcurrentaccount,aswellasaccounts
tailoredtothespecificneedsofcertaincustomergroupssuchascondominiums,notaries,insurance
brokers and agents, private enforcement agents, etc. The Bank offers also banking packets and
programs,inlc.MyChoice,MyChoiceOnline,DigitalMe,DigitalMe+.Inordertoexpandopportunities
forcustomersin2021,theBankdevelopedtheGoldAccount,aninnovativeproductforpurchase,sale
andkeepingofdematerializedgold(XAO).
TheBank'spolicyisaimedatbuildingastabledepositbasebyofferingavarietyofflexibledeposit
products, while maintaining high standards of customer service. In 2021, Fibank maintained the
interest rates on its savings products in line with the market conditions and the competitive
environment,aswellasthehighliquiditylevels.
In2021г.Fibanklaunchedanewdepositproduct–theForMedepositfeaturingdifferentterms(3,6,
12months)andcurrencies.Itisautomaticallycloseduponexpiryofthetermandinterestispaidto
thecustomer'scurrentaccount.
Bytheendoftheyear,termdeposits andsavingsaccountswereintheamountofBGN4,971,344
thousand(2020:BGN5,288,201thousand),withborrowingsfromindividualsretainingamajorshare
at66.7%(2020:72.9%).Withaviewtodiversifyingitssourcesoffunds,theBankparticipatesinthe
internationalplatformWeltSparenbyRaisinaimedatattractingdepositsfromforeignpersons.
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IntermsofattractedfundsfromindividualsFirstInvestmentBankwasplacedfifthamongbanksinthe
countryasattheendofDecember2021(2020:third).Asatthesamedatethemarketshareofthe
Bankamountedto10.27%onanindividualbasis(2020:10.98%).
Asanalternativetodepositproductsinalowinterestrateenvironment,newproductsweredeveloped
during the year for retail and business customers: the Gold Portfolio and the Eco Portfolio, linked
respectfullytothepriceofgoldandtogreenbonds.
LOANS
Thegrossloanportfolioofhouseholdsincreasedwith10.6%toBGN2,398,011thousandcomparedto
BGN2,167,277thousandforthepreviousyear,asaresultofanincreaseinconsumerandmortgage
productlines.
BGNth/%oftotal
2021 % 2020 % 2019 %
Consumerloans 1,074,443 44.8 972,496 44.9 901,057 44.2
Mortgageloans 1,153,425 48.1 1,009,903 46.6 936,102 46.0
Creditcards
167,126 7.0 179,780 8.3 194,464 9.5
Otherprogramsandsecured
financings
3,017 0.1 5,098 0.3 5,098 0.3
Totalloanstoindividuals
2,398,011 100 2,167,277 100 2,036,721 100
In 2021, the Bank introduced a new advanced Business Process Management (BPM) system for
processingretailloanapplications(NewWorkflow).Itcoversthestepsofacceptingloanapplications,
givingopinions,approvingandgrantingnewloanstoindividuals,aswellasrenegotiatingthetermsof
existingones,withintegratedlimitsandlevelsofauthorityforgranting/renegotiatingdifferenttypes
ofloansexposures.
CONSUMERLOANS
Consumer loans increased by 10.5% to BGN 1 074,443 thousand (2020: BGN 972,496 thousand),
contributorsbeingthecompetitivetermsofferedbytheBank,theeasyloanapplicationprocedureand
thedevelopmentofnewproductsandprograms,includingseasonalofferings,inlinewithcustomer
needsandmarketnecessities.
During the year, First Investment Bank continued to be among the most active banks under the
Programforguaranteeinginterest‐freeloanstoprotectpeopledeprivedoftheopportunitytowork
due to the COVID‐19 pandemic organized by the Bulgarian Development Bank, having signed
additionalagreementstoincreasethelimitsandtheportfolioofloansundertheprogram.
AspartoftheBanksstrategyfordevelopmentanddigitalization of services,developed to further
facilitate customers and promote sustainable environmental development, consumer loans were
offered fully online, with remote signing of documents using a specialized encoding device
(software/hardware token) or a qualified electronic signature viathemobileappofathirdparty
certificationserviceprovider.
Takingintoaccountthedevelopingneedsofcustomersandtheincreaseddemandforonlineservices,
during the period a video consultation service on credit products for individuals was launched,
availableatthecorporatewebsitewww.fibank.bg,aswellasviaMyFibankdigitalbankingorMyFibank
mobileapp.
ActivityReport2021
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FirstInvestmentBank’smarketshareinthissegmentamountedto8.56%(2020:8.63%)attheendof
December2021, andFibankwasfifth(2020:fifth)intermsofconsumerloansamongbanks inthe
countryonanindividualbasis.
CREDITCARDS
Theutilized limits on credit cardswereintheamount of BGN167,126thousandat the end ofthe
period (2020: BGN 179,780 thousand). Fibank develops various and innovative card products and
services,includingthematiccampaignstopromoteandattractnewcustomers,whichwereorganized
inimplementationoftheBanksconsistentandlongtermpolicyforstimulatingthesenoncash
payments. The relative share of loans utilized through credit cards in the total loan portfolio to
individualsoftheGroupamountedto7.0%(2020:8.3%).
Therewerenewcardproductsandpromotionaloffersduringtheyear,includingthenewMyCard
virtualcreditwithapre‐approvedcreditlimit,issuedentirelyonlinethroughtheMyFibankmobile
app.
Inpursuanceofitsstrategicplans,theBankcontinuedtodevelopitsoperationswithaviewtomore
effectivemanagementofthecustomerportfolioandtargetingindividualcustomergroups,aswellas
identifyingadditionalcross‐sellingopportunities.Forfurtherinformationseesection„Cardpayments.
MORTGAGELOANS
As at the end of December 2021, mortgage loans increased by 14.2% to BGN 1,153,425 thousand
comparedtoBGN1,009,903thousandayearearlier,forminga48.1%shareintheportfolioofloansto
householdsoftheGroup(2020:46.6%).Asat31December2021,themarketshareoftheBankinthis
segment was 6.37% (2020: 6.68%), as Fibank was placed sixth among banks in the country on an
individualbasis(2020:sixth).
Inpursuanceofitsstrategyfordevelopmentoftheretailbankingsegment,Fibankcontinuedtooffer
mortgagesoncompetitiveterms,aswellastoorganizepromotionalcampaignsaimedatstimulating
sales. To further facilitate customers and digitalize services,theoptionforremotesubmissionof
mortgageloanapplicationswasprovidedthroughtheMyFibankmobileapp.
Fibankwillputeffortsforadditionaldevelopmentofitsdistributionalchannelsforitscreditproducts
andwillcontinuetodevelopandofferflexiblecreditproductsforindividualswiththeaimatattracting
newclientsandofferingsupplementaryproductsandservices.
For more information on the mortgage loan portfolio of First Investment Bank – Albania Sh.a. see
section“Businessreviewofthesubsidiarycompanies“.
ActivityReport2021
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CORPORATEBANKING
DEPOSITS
Attracted funds from corporates and institutions in 2021 increased with 10.4% to BGN 2,523,464
thousand(2020: BGN 2,286,501 thousand). The increase in volumereflectedmainlyinthecurrent
accountsreachingBGN2,074,799thousandattheendof2021(2020:BGN1,757,737thousand)and
forming82.2%oftheattractedfundsfrombusinesscustomersandinstitutionsoftheGroup(2020:
76.9%).
TermaccountsreachedBGN448,665thousand(2020:528,764thousand)attheendoftheperiod,
forming17.8%oftheattractedfundsfromcorporatesandinstitutionsoftheGroup(2020:23.1%).
First Investment Bank offers a variety of deposit and savings accounts, and package programs for
businesscustomerswhichconstantlyadapttomarketconditionsandspecificcompanyrequirements.
In2021,newdepositproductsweredevelopedinordertoexpandopportunitiesforbusinessandretail
customers,includinginnovativeaccountsandproductstiedtothepriceofgoldortoaportfolioof
greenbonds.
Asat31December2021,fundsattractedbythethirtybiggestnon‐bankingclientsrepresented7.40%
ofthetotalamountduetoothercustomers(2020:5.88%).
LOANS
CORPORATELENDING
TheportfolioofloanstocorporatesoftheGroupincreasedwith1.4%toBGN4,735,700thousandat
theendof2021,comparedtoBGN4,669,922thousandayearearlierasresultofincreasingtheshare
of micro, small and medium‐sized portfolios
11
, based on the constant bank’s policy for priority
developmentinthesesegments.Themicroenterprisesincreasedtheirshareupto11.0%(2020:7.5%)

11
AccordingtoCommissionRecommendation2003/361/ECof6May2003concerningthedefinitionofmicro,
smallandmedium‐sizedenterprisesdeterminedonthebasisofannualturnoverasfollows:microenterprises‐
uptoBGN3.9million;smallenterprises‐uptoBGN19.5million;medium‐sizedenterprises‐uptoBGN97.5
million.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
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ofallbusinessloans,smallenterprises–upto12.5%(2020:12.1%),medium‐sizedenterprises–to
29.3%(2020:24.5%)attheexpenseoflargeenterprises,whichdecreasedto47.2%(2020:55.9%)of
allbusinessloans.
BGNth/%oftotal
2021 % 2020 % 2019 %
Microenterprises 519,600 11.0 350,200 7.5 324,700 7.2
Smallenterprises 594,327 12.5 564,876 12.1 542,875 12.1
Medium‐sizedenterprises
1,385,398 29.3 1,144,173 24.5 1,189,054 26.5
Largeenterprises 2,236,375 47.2 2,610,673 55.9 2,434,081 54.2
Totalloanstoenterprises
4,735,700 100 4,669,922 100 4,490,710 100
First Investment Bank provides various financing for business clients, including under the form of
workingcapitalloans,investmentloans,guarantees,financingundertheprogramsandfundsofthe
EU,undertheNationalGuaranteedFund,factoringservicesandothers.
In2021theBankappliedtheProcedureforDeferralandSettlementofLiabilitiesPayabletoBanksand
theirSubsidiaries‐FinancialInstitutionsinconnectionwithCOVID‐19(privatemoratorium),developed
bytheAssociationofBanksinBulgaria(ABB)andapprovedbytheBNB,inaccordancewiththeterms
andconditionsofitsoperation.
DuringtheperiodadditionalagreementsweresignedundertheRecoveryProgramoftheBulgarian
DevelopmentBankforportfolioguaranteesinsupportoftheliquidityofenterprisesaffectedbythe
COVID‐19 pandemic, expanding the scope of the program and prolonging its term. For more
informationseesection„Europrograms“.
TheBankcontinuedtoofferfactoringservicestoexistingandpotentialbusinesscustomers,including
companiesdeliveringofgoodsorprovidingserviceswithdeferredpaymentinthecountryorabroad.
FirstInvestmentBankisamemberofFactorsChainInternational(FCI),aglobalnetworkofleading
commercialfinancecompaniesandcanprovideexportfactoringwithoutrecourse,aswellasimport
factoring.
The Bank also maintains co‐operation with leading factoring insurance companies in the area of
commercialfinanceFirstInvestmentBankhassignedtotheframeworkagreementwiththeTaiwan
exportinsuranceagencyEximbankTaiwanforfinancingdeliveriesofgoodsfromTaiwanesesuppliers
tocustomersofFirstInvestmentBankinBulgariaorabroad.
ThemarketshareofFibankattheendofDecember2021amountedto10.84%ofloanstocorporates
inthebankingsystem(2020:11.52%),Fibankretaineditsfourthplace(2020:fourth)amongbanksin
thecountryonanindividualbasis.
Asat31.12.2021,loanstothemanufacturingsectorhadaleadingshareintheportfoliostructureof
theGroup(2021:BGN1,325,019thousand,2020:BGN1,308,787thousand),followedbythetrade
sector(2021:BGN784,314thousand,2020:BGN847,347thousand,)andtheservicessector(2021:
BGN668,753thousand;2020:BGN847,347thousand),formingrespectively18.6%,11.0%and9.4%of
totalloans(2020:19.1%,12.4%and10.9%).Suchdynamicsreflectedthepositivetrendsofeconomic
activityinthecountryandtheconsequencesoftheCOVID‐19crisesindifferentareas,mainlyintrend,
inlinewiththeBank'sdevelopmentgoalsanddiversificationoftheactivity.
ActivityReport2021
onaconsolidatedbasis
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LoansinagricultureincreaseduptoBGN243,141thousandintheendoftheyear(2020:BGN185,157
thousand) In accordance with the its consistent policy for agricultural producers support, incl.
partisipationinspecificprogramsforruraldevelompent,EU‐funded.Anincreasewasalsoreportedin
thesectorsofconstruction–uptoBGN421,176thousand(2020:BGN387,563thousand),tourism,
which reached 2021: BGN 307,981 thousand; 2020: BGN 285411 thousand), transport (2021: BGN
257,355thousand;2020:BGN236,908thousand),infrastructure(2021:BGN444,456thousand;2020:
BGN425,845thousand)andthefinance(2021:179,548;2020:122,506).
During the period, the Bank affirmed its cooperation with the Bulgarian Export Insurance Agency
(BAEZ),bycontinuingitsactivityontheagreementforportfolioinsurancewiththeagency,usedas
partofthetechniquesformitigatingcreditrisk.
SMEBANKING
In 2021, loans to small and medium enterprises
12
increasedwith15.8%andamountedtoBGN
1,979,725thousand(2020:BGN1,709,049 thousand)or41.8% ofthebusinessloansoftheGroup,
fromwhichtosmallenterpriseswereBGN594,327thousand(2020:BGN564,876thousand),andloans
to medium‐sized enterprises – BGN 1,385,398 thousand (2020: BGN 1,144,173 thousand). For the
bank’spolicyonthissegmentcontributedthedevelopedloanproductsandcompetitivetermsoffered
intheproductsforSMEclients,aswellasthevarioussolutionsrelatedtotheprogramsandfundsof
theEUandtheotherguaranteeschemesandfinancing.
In2021,FibankprovidedloansundertheRecoveryProgramoftheBulgarianDevelopmentBankfor
portfolioguaranteesinsupportoftheliquidityofmicro,smallandmedium‐sizedenterprisesaffected
by the emergency situation and the COVID‐19 epidemic. The instrument mainly included working
capitalloansforpaymentofsalaries,leases,administrativecostsandcoveringofotherliquidityneeds
directlyrelatedtobusinessactivity,withamaximumloanamountofBGN3millionandmaximumterm
of6years.

12
EnterpriseswithannualincomeofsalesregardingtheEUcriteriaasfollows:smallenterprises(betweenBGN
3.9‐19.5million)andmedium‐sizedenterprises(betweenBGN19.5‐97.5million).
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
114/146
TheactivitycontinuedunderthesignedagreementwiththeFundManagerofFinancialInstrumentsin
BulgariaEADforthefinancialinstrumentLoss‐cappedportfolioguaranteetoovercometheeffectsof
the COVID‐19, which was transformed during the year into the Recovery Program. The financial
instrumentprovidesreliefintermsofcollateralrequirementsand/orpricingofloansformicro,small
ormedium‐sizedenterprises,includinginterestratesubsidyundercertainconditions.Enterprisesmay
applyforinvestmentorworkingcapitalloanswithagraceperiodofupto1year,maximumtermof7
years,andamountupto70%oftheapplicant'sannualincomebutnotexceedingBGN3million
.
For
moreinformationseesection„Europrograms“.
InNovember2021,FibanksignedanewagreementwiththeFundManagerofFinancialInstruments
inBulgariaforfinancingofsmallandmediumenterprisesundertheRuralDevelopmentProgram2014‐
2020.Thefinancialinstrumentaimstoprovideloansonmorefavorabletermsforbeneficiariesinorder
toincreasethecompetitivenessoftheagriculturalsectorandstimulateinvestmentinruralareas.It
includesinvestmentandworkingcapitalloans,withmaximumamountofinvestmentloansuptoBGN
2millionwithanoptionforadditionalworkingcapitalfinancingupto30%ofthetotalinvestmentbut
notexceedingBGN391,166(EUR200thousand)andarepaymentperiodofupto10years.
ForSMEfinancing,FirstInvestmentBankmaintainscooperationwithotherinstitutions,includingthe
NationalAgriculturalFundandtheBulgarianExportInsuranceAgency.Throughouttheyear,theBank
increaseditseffortsinofferingfactoringservicestoBulgariancompaniesasanalternativetoworking
capitalloans.
During the year Fibank developed and launched new credit products in the field of sustainable
financing:GreenTransport,intendedforthepurchaseofnewelectricvehiclesbybusinesscustomers;
Green Energy ‐ Free Market for companies wishing to invest in the construction of photovoltaic
systemsforelectricityproductionforfreemarketsale;andGreenEnergy‐OwnUseforconstruction
of photovoltaic systems generating electricity for own consumptionorforsale.Thenewcredit
productsareinimplementationoftheBank'spolicyforreducingthecarbonfootprintandinvestingin
sustainabledevelopment.Formoreinformationseesection„Sustainabledevelopment“.
FormoreinformationontheSMEloanportfolioofFirstInvestmentBank–AlbaniaSh.a.seesection
Businessreviewofthesubsidiarycompanies“.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
115/146
MICROLENDING
In2021,themicrolendingportfoliooftheGroupgrewuptoBGN519,600thousandcomparedtoBGN
350,200thousandayearearlier.TheBankcontinueditstargetedeffortsfordevelopmentwithpriority
inthissegment.
TheMicrolendingProgram
13
ofFirstInvestmentBankcoversawiderangeofretailers,manufacturers,
farmers,freelancers,includingstart‐upsandcompanieswithlessmarketexperience.TheBankoffers
specializedproductsformicroenterprisesincludinginvestmentloans,workingcapitalloans,business
creditcardsandoverdraftfacilitiesatcompetitiveterms
In2021,amongthehighlightsofmicrolendingactivitieswastheprovisionofinvestmentandworking
capitalloansatmorefavorabletermsundertheMicrocreditwithSharedRiskprogramfundedbythe
HumanResourceDevelopmentOperationalProgram(HRDOP)andco‐financedbytheEuropeanSocial
FundandtheYouthEmploymentInitiative.Theinstrumentisinsupportofstart‐upsandbusinesses
thatdevelopsocialactivitiesorofferservicesgeneratingpositivesocialimpact.
Duringtheyear,offeringofloanstomicro‐enterprisescontinuedundertherecoveryprogramsofthe
BulgarianDevelopmentBankandtheFundManagerofFinancialInstrumentsinBulgariainsupportof
enterprisesaffectedbytheCOVID‐19pandemic.
First Investment Bank has an active Smart Lady program which isconstantlyevolving.Itismainly
targetedatmicroenterprisesrunorownedbywomen,aswellasatbusinesseswhoseproductsand/or
servicesaredesignedforwomen.SofartheprogramhasfundedprojectsworthoverBGN85million.
Duringtheperiod,asajointinitiativewithMastercard,aSustainableLadyFundwasestablishedin
supportofinnovativegreenprojectsofwomenentrepreneurs.Inthefieldofsustainabledevelopment,
newcreditproductsforbusinesseswerealsoofferedtofinanceinvestmentinelectricvehiclesand
photovoltaicsystems.Formoreinformationseesection„Sustainabledevelopment“.
TheBankcontinuedtosupportagriculturalproducers,offeredtailoredfinancingsolutionstoindividual
sectorsor businessareaswithhighdevelopmentpotential,incl.,ITcompanies,medicalanddental
practices.

13
Enterpriseswithannualturnover/incomeofsalesuptoBGN3.9millionregardingtheEUcriteriafor
segmentationofcustomers.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
116/146
EUROPROGRAMS
Fibankoffersawiderangeofservicesrelatedtotheutilization of funds under EU operational
programs,includinginvestmentloansforoverallprojectimplementation,bridgefinancinguptothe
amountoftheapprovedfinancialassistance,issuanceofbankguaranteestosecureadvancepayments
of approved financial assistance, and other banking products specifically tailored to the needs of
customers.
Withregardtoexternalprograms,in2021FirstInvestmentBankfocuseditseffortsonparticipationin
variousguaranteeschemesandprogramsorganizedinsupportofbusinessesandindividualsaffected
bytheCOVID‐19pandemicanditsconsequences,aswellas on otherspecializedinstrumentswith
socialimpact,e.g.forfinancinginruralareas.
During the year, First Investment Bank successfully participated in the Program for guaranteeing
interest‐free loans to protect people deprived of the opportunitytoworkduetotheCOVID19
pandemic organized by the Bulgarian Development Bank. Fibank has been among the most active
banksunderthisprogram,havingprovidedthefullamountofloansandthreetimesincreasedthelimit
byannexingitsagreementwiththeBDB.
AlsofullyutilizedbytheBankwastheloss‐cappedportfolioguaranteetoovercometheeffectsfrom
theCOVID‐19undertheRecoveryProgramoftheFundManagerofFinancialInstrumentsinBulgaria,
financedundertheOperationalProgramInnovationsandCompetitiveness2014‐2020oftheEuropean
RegionalDevelopmentFund.LoansprovidedunderitwerepartoftheBank'sconsistentstrategyto
support businesses in overcoming the effects of the pandemic, including by repositioning and
expandingtheactivitiesofbeneficiaries,eachloanbeingupto80%securedbythefund.
IncreasedlendingwasalsoreportedundertheotherRecoveryProgramoftheBulgarianDevelopment
Bankforportfolioguaranteesinsupportoftheliquidityofenterprises affected by the COVID‐19
pandemic.Additionalagreementsweresignedduringtheyearexpandingthescopeoftheprogram,
includingwithregardtoeligibleenterprises,maximumtermandamountofloans.
InNovember2021,Fibankwonthree
competitive procedures and signed
agreements for three separate
positions in implementation of the
Financing in Rural Areas instrument
under the Rural Development
Program2014‐2020.FirstInvestment
Bankisthesolecontractorunderthe
instrumentwithatotalloanamount
of over BGN 70 million, aiming to
increase investment in rural areas.
Loans are provided for agricultural
andnon‐agriculturalactivitiesinrural
areastoincreasethecompetitiveness
oftheagriculturalsector,aswellastopromotesocialinclusion and support for sustainable
developmentofagriculturalholdings.
Duringtheyear,Fibankalsoimplementedaprograminsupportofstart‐ups,socialenterprisesand
entrepreneurshipamongvulnerablegroupsundertheMicrocreditwithSharedRiskinstrumentofthe
Fund Manager of Financial Instruments in Bulgaria, funded by the Human Resource Development
OperationalProgram.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
117/146
PAYMENTSERVICES
In2021FirstInvestmentBankwasamemberandparticipantinpaymentsystemsandagentofother
paymentserviceproviders,asfollows:
BankIntegratedSystemforElectronicTransactions(BISERA);
Real‐TimeGrossSettlementSystem(RINGS);
SystemforServicingofClientsTransfersinEuro(BISERA7‐EUR);
Trans‐EuropeanAutomatedReal‐TimeGrossSettlementExpressTransfersystem(TARGET2);
Pan‐EuropeansystemforpaymentsinEuro(STEP2SEPACreditTransfer),asadirectparticipant
throughEBAClearing;
BankOrganisationforPaymentsInitiatedbyCards(BORICA);
AgentofWesternUnion;
AgentofEasypay.
ThepandemicofCOVID‐19acceleratedthemigrationtowardse‐payments,asthesharesoftransfers
viathedigitalchannels(e‐bankingandmobilebanking)increasedtoapproximately80%ofalloutgoing
transfersoftheBank(2020:75%;2019:67%).
DuringtheyearFirstInvestmentBankwasamongthepilotbankstojointheBlinkschemeforinstant
payments(upto10seconds)inBGNoperatedbyBORICAAD.ThenewservicewhichtheBanklaunched
afterthereportingperiod,inJanuary2022,isavailablethroughMyFibankdigitalbankingandcanbe
usedformakingBGNtransfersintheamountofuptoBGN30,000.Formoreinformationseesection
Subsequentevents“.
OPENBANKING
Since2019FirstInvestmentBankhasbeendevelopingits“OpenBanking”relatedservicesderiving
fromtheLawonPaymentServicesandPaymentSystems(LPSPS)and Ordinance No 3 of BNB,
implementing the requirements of Directive (EU) 2015/2366 for thepaymentserviceswithinthe
internalmarket(PSD2).
TheBankmaintainstestandproductionenvironment,providingopportunityfortestingtheaccessto
thespecialinterface(API),aswellasprovidingbytheThirdPartyProviders(TPPs)ofthePayment
Initiation and Account Access Information services. Aiming on providing wider awareness for the
customers an actual Terms for Access and Use of First Investment Bank’s API Portal are being
maintained,aswellasGeneralTermsandConditionsforsecuringaccessforThirdPartyProvidersto
accountsofcustomersheldinFibank.
Aiming to expand and integratethe services offeredto clients, First Investment Bank providesthe
usageofthePSD2servicesaccountinformationandpaymentinitiationthroughtheMobileApplication
MyFibank.Thisoptionsecuresquicknessandconvenienceforclientswhentheywanttohaveaccess
toconsolidatedinformationfortheiraccountservicedatanotherpaymentserviceproviderorwhen
theywanttoinitiatepaymentfromsuchaccounts.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
118/146
CARDPAYMENTS
In 2021, First Investment Bank developed its card business in line with customer needs, modern
technologiesanddigitizationprocesses,aswellasincompliancewiththeregulatoryrequirements,
aimingtoincreasethesecurityofcardtransactions.
Duringtheyear,theBankintroducedthelatestversionoftheEMV3DS2protocolforensuringsecure
card payments over the Internet, thus continuing its focus on strengthening the security of online
payments, including as regards the requirements for strong customer authentication (SCA). Fibank
applies different payment confirmation methods depending on the individual preferences of
customers,providedtheymeetregulatoryrequirementsandmandatoryelements.Thoseincludethe
FibankTokenapplication,acombinationofastaticpasswordandadynamicpasswordsentviaSMS,
orbiometricverification(fingerprint/facialrecognition)byaregisteredmobiledevice.
FirstInvestmentBankcontinuedtodevelopitsservicesrelatedtodigitizationofbankcards,expanding
therangeofthirdpartyappsforwhichcardsissuedbytheBank can be digitized. In 2021, Fibank
becamethefirstbankinthecountrytoofferinnovativepaymentswithsmartwatchesthroughthe
Fitbitpayservice.ItscardscanalsobeusedwiththeGooglePaydigitalwalletformakingcontactless
POS payments in retail outlets, purchases in Android applications, or online transactions with
merchantsacceptingsuchtypeofpayments.
Duringtheperiod,theDebitMastercardPlatinumwaslaunchedforthepremiumsegment,offeringa
numberofbenefitsincludingavirtualassistantapplication(AskPLEEZ!)andconciergeservices.Anew
virtualcreditcardwasalsoofferednamedMyCard,withapre‐approvedcreditlimit,issuedentirely
onlinethrough theMyFibank mobileapp.ItisdesignedformakingpaymentsovertheInternetor
otherremotemeansofcommunication,includingthroughmobilesmartdevices.
TheBankcontinuedtodevelopthefunctionalitiesandqualityofitsATMnetwork,includingbyadding
acontactlessfunctiontomoreATMdevices.FibankwasthefirstBulgarianbanktobuildATMterminals
speciallyadaptedforpeopleofshortstaturefiveyearsago.Itcontinuestoincreasethenumberof
suchATMsandsupporttheannualactivitiesofthenationalorganizationLittleBulgarianPeople.
TheBank’sATMnetworkconsistedof621devicestheattheendoftheyear(2020:649),andthePOS
networkof9,375devices(2020:8,694).Separately,thesubsidiarybankinAlbaniamaintainsitown
ATMnetwork.FormoreinformationonthecardbusinessofFirstInvestmentBank–AlbaniaSh.a.see
section“Businessreviewofthesubsidiarycompanies“.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
119/146
INTERNATIONALPAYMENTS
FirstInvestmentBankisamongtheleadingbanksinBulgariainthesphereofinternationalpayments
and trade financing. Fibank is a popular, reliable and fair business partner which has built a good
reputationovertheyearsamonginternationalfinancialinstitutions and has gained valuable
experienceandknow‐howfromitsnumerousinternationalbusinesspartners,investors,customers,
andcounterparties.
In 2021, the Bank reported an increase of 11% in incoming and 25% in outgoing foreign currency
transfersduetotheconditionsoftheenvironmentandthecompetitiveconditionsofferedbytheBank,
aswellasthehighqualityofcustomerservice.
First Investment Bank has a wide network of correspondent banks, through which it carries out
international payments and trade financing operations in almostallpartsoftheworld.TheBank
executescross‐bordercurrencytransfersthroughSWIFT,andsinceSeptember2019alsothroughthe
platformSWIFTgpi(Globalpaymentinitiative)whichimprovesthespeedandthetraceabilityofthe
cross‐border transfers. Fibank executes transfers through the following payment systems as well:
TARGET2 and BISERA7‐EUR and since April 2017 the Bank executes credit transfers as a direct
participantinthesystemSTEP2operatedbyEBAClearing.Fibankoperatesinreceivingandissuingof
checksandperformingvariousdocumentarytransactions.
FirstInvestmentBankcontinuedworkingontheprojectforinclusion into the new payments
organization – real time settlement Continuous Gross Settlement (CGS) in the STEP‐2‐T system,
operatedbyEBAClearing.AnewworkingprojectforthenewconsolidatedplatformTARGET2.
TheBankhasframeworkagreementwiththeTaiwanexportinsuranceagencyEximbankTaiwanfor
financingdeliveriesofgoodstoclientsofFirstInvestmentBankinBulgariaorothercountrieswhere
the Bank has branches or subsidiaries. Under the agreement, Fibank can provide financing under
amountofeveryindividualcredit‐upto100%ofthevalueofthecontractbutnotexceedingUSD2
million,withaperiodofutilizationupto6monthsafterthefirstshipmentandarepaymenttermof6
monthsto5yearsirrespectiveofthetypeofthegoods(consumerornon‐consumer).
InsupportofitsclientswithinternationalbusinessFirstInvestmentBankcontinuedtocooperatein
issuinginternationallyacknowledgedguaranteesandlettersofcredit,incl.throughawidenetworkof
partnerbanksandinstitutions.Duringthereportingperiod,thelettersofcreditandbankguarantees
inforeigncurrencyissuedbytheBanktoguaranteetheperformanceofitscustomerstothirdparties
amountedtoBGN74,449thousand(2020:BGN73,590thousand),forming8,8%oftheoff‐balance
sheetcommitmentsoftheGroup(2020:9.2%).
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
120/146
GOLDANDCOMMEMORATIVECOINS
In2021,FirstInvestmentBankcelebrated20yearssincethe
beginningofitsbusinesswithpreciousmetalproductsand
articles.Overtheyearsithasestablishedaleadingposition
in the country in terms of transactions and investment
adviceintheareaofpreciousmetals.
For2021,therevenuesfromsalesofgoldandpreciousmetal
productsamountedtoBGN1356thousand,asanincrease
wasreportedinthenumberofrealizedtransactions,dueto
growinginvestment interest and the dynamics in the gold
price in the international markets in a pandemic situation
anduncertaintyinexternalenvironment.
FirstInvestmentBankoffersitscustomersproductsof
investmentgoldandotherpreciousmetalssince2001.Over
theyears,ithasbuiltsuccessfulcooperationwithanumber
ofleadingfinancialinstitutionsfromaroundtheworld:the
renownedSwissrefineryPAMP(ProduitsArtistiquesdeMétauxPrécieux),thebanksUBSandCredit
Suisse,theNewZealandMint,theNationalBankofMexico,theAustrianMint,theBritishRoyalMint,
andothers.
Continuingthetradition, anewsilver coindedicated totheYearoftheWater Tigerwaslaunched,
developedjointlywiththeNewZealandMint.ItisavailableexclusivelyintheofficesofFibankandin
itsonlineGold&Silverstore.AlsoofferedwerenewgoldandsilverbarsproducedbytheSwissrefinery
PAMPanddedicatedtotheLunarNewYear.
Inlinewithitslong‐termpolicyforsupportingBulgarianbrand,FibankbyagreementwiththeBulgarian
NationalBank,successfully distributed Bulgariancommemorativecoinsandcoinsetsissuedbythe
centralbank.ThewiderangeofgoldandsilveritemsispresentedbothinFibankbranchnetwork,as
well as in Fibank Gold & Silver online store. In 2021, the interesttothemincreased,asnew
collectionersandinvestorswereattractedasclients.
Incarryingouttransactionsingoldandpreciousmetals,FirstInvestmentBankinvariablycomplieswith
allqualitycriteriaoftheLondonMetalExchangeandinternationalethicaltradingstandards.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
121/146
PRIVATEBANKING 
FirstInvestmentBankoffersprivatebankingtoindividualssince
2003, and to corporate clients since 2005. Private banking
features servicing by a designated personal officer, who is
responsible for the overall banking solutions provided to a
customer.
In 2021 the Bank developed its private banking activity with a view to increasing the number of
customers served in this segment, as well as to stimulating the growth of customer investment
portfolioandtheaccompanyingfeeandcommissionincome.
AmongthehighlightsinprivatebankingduringtheyearcontinuedtobethePersonalBankingservice,
aimedatasubsegmentofcustomersthatmeetcertainminimumfinancialcriteria.Itisimplemented
throughthebranchnetworkofFirstInvestmentBank,enablingcustomerstobenefitfromanumber
ofproductsandpersonalizedservices.ThoseincludethePremiumandPremiumPluspackageoffers,
featuringpreferentialtermsfortraditionalbankingproductsand services. In addition, at certain
locationscustomers may usededicated Personal Banking officersthat provide fast and competent
assistanceinallbankingtransactions.Fortheyear,Fibankreporteda156%growthofprivatebanking
customers
served.
Intheconditionsoflowinterestratesandinordertoprovide greater choice to customers in
diversifyingtheirinvestments,thesuccessfulcooperationwithFFBHAssetManagement,E.I.Sturdza
StrategicManagementLimitedandwithErsteAssetManagement,partofErsteBank,Austriaregarding
thedistributionoftheirmutualfunds,asanalternativetostandardformsofsavings.In2021,thetotal
salesvolumeofthemutualfundsofferedbyFibankADincreasedbynearly34%.
Privatebankingcustomersalsohavetheopportunitytotakeadvantageofthetrustedfinancialassets
managementservice‐apersonalizedfinancialstrategymanagedbyprofessionalportfoliomanagers
withexperienceininternationalfinancialmarketsandaprovenapproachthatcanbeadaptedtothe
customer'sfinancialconditionandhispersonalpreferences.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
122/146
CAPITALMARKETS
In 2021 net trading income of the Group amounted to BGN 15,742 thousand (2020: BGN 12,531
thousand),mainlyasaresultofthehigherincomefromtradeoperationsrelatedtoexchangerates.
Other net operating incomes, arising from debt and capital instruments, amounted to BGN 2,968
thousandcomparedtoBGN5,705thousandayearearlier.
ThesecuritiesportfolioattheendoftheyearamountedtoBGN1,673,781thousand,comparedto
BGN 1,292,641 thousand a year earlier, of which BGN 1,088,904 thousand measured at fair value
throughothercomprehensiveincome(2020:BGN825,882),BGN268,738thousandmeasuredatfair
valuethroughprofitorloss(2020:BGN266,929thousand)andBGN316,139thousandmeasuredat
amortizedcost(2020:BGN199,830thousand).
FirstInvestment Bankappliesthebusinessmodelrequirementsandcriteriaforclassifyingfinancial
assets in the Bank's portfolios according to IFRS 9. Depending onthepurposeoffinancialasset
management,thoseinclude:1)abusinessmodelwhoseobjectiveistoholdassetsinordertocollect
thecontractualcash flows(hold to collect);2)abusinessmodelwhoseobjectiveistobothcollect
contractualcashflowsandselloffinancialassets(holdtocollectandsell);3)anotherbusinessmodel,
wherethepurposeisdifferentfromthetwoabovebusinessmodels(otherbusinessmodel),where
assetsheldfortradingarealsoincluded.
The Bank’s activity is organized in compliance with the regulatory requirements arising from the
European legal framework in the field of financial markets – Regulation (EU) No 600/2014 of the
EuropeanParliamentandoftheCouncilonmarketsinfinancialinstruments,aswellasinlinewiththe
MarketsinFinancialInstrumentsAct,theregulationswithinthescopeofmarketabusesinfinancial
instrumentsandtheotherapplicablelaw.
In pursuance of the requirements arising from Regulation (ЕС) 648/2012 of the European
Parliament and of the Counsel on OTC derivatives, central counterparties and trade repositories
(EMIR),theBankhasaLegalEntityIdentifier(LEI)code549300UY81ESCZJ0GR95,issuedbytheGlobal
MarketsEntityIdentifier(GMEI)Utility.
Inanefforttoprovidecustomersinterestedintradingfinancialinstrumentswithquickandeasyreal‐
timeaccesstotradingplatformsonregulatedmarkets,FirstInvestmentBanklaunchedanewproject
forenteringintoagreementsandplacingordersfortradingstocksandmutualfundsfullyonline.
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In its capacity as an investment intermediary and a primary dealer of government securities, First
Investment Bank carries out transactions with financial instruments in the country and abroad
includingtransactionsingovernmentsecurities,shares,corporateandmunicipalbonds,compensatory
instrumentsaswellasmoneymarketinstruments.TheBankalsoofferstrustportfoliomanagement,
investment consultation, as well as depositary and custodian services to private individuals and
corporates, including maintaining registers of investment intermediaries, of accounts of securities,
incomepaymentsandservicingpaymentsundertransactionsinfinancialinstruments.Aspartofthe
Compliancefunction,theBankhasaspecializedunit“Compliance–InvestmentServicesandActivities”
which controls and ensures observance of the requirements relatedtoFibanksactivityasan
investmentintermediary.
Ordersforthesubscription/redemptionofunitsinfourmutualfunds(FIBGarantMutualFund,FIB
Classic Mutual Fund, FIB Avangard Mutual Fund and FFBH Vostok Mutual Fund, managed by the
ManagementcompanyFFBHAssetManagementAD)canbeaccepted inFibank’sofficeswhichare
registeredwiththeFinancialSupervisionCommission.Attheselocations,distributionisalsocarried
out of four mutual funds managed by Erste Asset Management (ERSTE‐SPARINVEST
Kapitalanlagegesellschaftm.b.H).
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BUSINESSREVIEWOFTHESUBSIDIARYCOMPANIES
FIRSTINVESTMENTBANKALBANIASH.A.
FirstInvestmentBank–AlbaniaSh.a.(FibankAlbania)wasgrantedafullbankinglicensebytheBank
ofAlbaniainJune2007,andinSeptember2007effectivelytookovertheactivitiesoftheformerTirana
branchofFibankwhichhadoperatedintheAlbanianmarketsince1999,byassumingallitsrightsand
obligations, assets and liabilities. Fibank Albania has also been licensed by the Albanian Financial
Supervisory Authority for carrying out investment services and activities, including depository and
custodianservices.In2021,itslicensewasrenewedinaccordancewiththenewcapitalmarket
requirementsinthecountry(Law62/2020OnCapitalMarkets).
Inlinewithitsmission,FirstInvestmentBank–AlbaniaSh.a.aimstobeamongthefastestgrowing
banks in Albania, recognized as an innovative credit institution which offers first class service and
exceptional products and services, provides excellent career opportunities to employees, and is
sociallyresponsible.
In 2021, First Investment Bank ‐ Albania Sh.a. reported good financial results and sustainable
development, notwithstanding the difficult business environmentrelatedtothespreadand
consequencesoftheCOVID‐19pandemic.TheBankmaintainedsoundliquidityandcapitalpositions,
reportinga16.20%capitaladequacyratioatyear‐end(2020:18.92%),the minimumrequiredlevel
being12%accordingtotheapplicableregulatoryrequirementsinthecountry.
For 2021, First Investment Bank Albania Sh.a. reported a net profit of ALL
14
615 307 thousand
comparedto375204thousandALLayearearlier,theincreasebeingmainlyduetohigheroperating
incomeandlowerimpairmentcharges,thelatteramountingtoALL 191,924 thousand (2020: ALL
285,006thousand).Operatingincomeincreasedby14.2%,reachingALL1,644,830thousand(2020:
ALL1,439,728thousand).Increasewasreportedinallmajorsourcesofincome,includingnetinterest
incomeuptoALL1,160,395thousand(70.5%oftotalincome),netfeeandcommissionincomeupto

14
TheofficialexchangerateoftheAlbanianlekagainsttheeuroattheendof2021wasALL120.76pereuro,and
theaveragefortheyearwasALL122.37pereuro.
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ALL346,233thousand(21.0%)andnettradingincomeuptoALL19,947thousand(1.2%).Othernet
operatingincomeamountedtoALL118,255thousandfortheyear.
Duringtheyear,staffcostsamountedtoALL375,099thousandcomparedtoALL347,525thousandfor
thepreviousyear,reflectingtheincreasednumberofemployeesofthebankwhichbytheendof2021
reached 367 people (2020: 351). General administrative costs amounted to ALL 162,299 thousand
(2020:ALL162,103thousand)anddepreciationcoststoALL120,155thousand(2020:ALL 116,845
thousand).
DuringtheyeartheassetsofFibankAlbaniaincreasedby22.3%andreachedALL41,883,294thousand
(2020:ALL34,243,838thousand)mainlyasaresultofthegrowthinloansandadvancestocustomers
andinvestmentsinsecurities.Thegrossloanportfolioincreasedby20.6%toALL21,591,197thousand
(2020:ALL17,908,218thousand),mainlyduetogrowthinSMEloans,aswellasinretailloans,andin
particular mortgages. In 2021, the bank continued to offer competitive lending terms both to
individualsandbusinesscustomers.Insupportoffarmers,FirstInvestmentBank‐AlbaniaSh.a.hasa
partnershipagreementwiththeAlbanianRuralCreditGuaranteeFoundationtofacilitatethefinancing
ofmicro,smallandmedium‐sizedenterprisesinAlbania,basedonKfWpoliciesandsupport.
Investments in securities reported at fair value through other comprehensive income (FVOCI)
increasedtoALL11,592,311thousand(2020:ALL9,961,169thousand),includingmainlytreasurybills
andgovernmentbondsofthegovernmentsofAlbaniaandEUcountries.Loansandadvancestobanks
andfinancialinstitutions,includingcurrentaccountsandplacementswithlocalandforeignbanksand
financial institutions increased to ALL 4,234,180 thousand as at 31 December 2021 (2020: ALL
2,422,790thousand).
Borrowingsfromcustomersincreasedby20.5%toALL34,332,798thousandattheendoftheperiod
(2020:28,503,007thousandALL),withgrowthreportedinbothretailandbusinessdepositsasaresult
oftheflexibleandcompetitivesavingsproducts,promotionalcampaignsandbundledservicesoffered
bythebank.Duringtheyearanewsavingsaccountwaslaunched:theFibankSuperSavingsAccount,
featuringcompetitivetermsandtheoptiontodepositorwithdrawfundsatanytime.
Witha view to supporting customers in a pandemic situation, the arrangementwas continued for
elderlycustomersofthebanktoreceivetheirpensionsviatheAlbanianpostalservices,withoutvisiting
a bank office. Special current accounts were also offered for individuals receiving state aid in
connectionwiththecoronaviruscrisis.
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As at 31 December 2021, First Investment Bank ‐ Albania Sh.a. hadtwosubordinatedtermdebt
instrumentsissued(long‐termbonds)amountingtoEUR2.0millionandEUR2.9million,meetingthe
requirementsforTier2capitalunderRegulation(EU)575/2013.Attheendoftheyear,theamortized
valueofthedebtyearamountedtoALL594,092thousand(2020:ALL608,631thousand).Theequity
ofFirstInvestmentBank‐AlbaniaincreasedtoALL4,235,850thousandcomparedtoALL3,646,590
thousandattheendof2020,mainlyasaresultoftheincreaseinretainedearnings.
FibankAlbaniaoffersanelectronicandmobilebankingplatformfeaturingauserfriendlyandintuitive
design,whichitconstantlyupgradesinlinewithtechnologicalinnovationsandcustomerneeds.Atthe
endof 2020 the bank, jointlywiththesecondlargestmobileoperatorinthecountry,launchedan
innovative product combining a mobile device and a telecommunications service paid in monthly
installments.
Inthefieldofcardbusiness,thebankhasdevelopedanetworkofATMterminalswithcashinfunction
andhasinvestedinthesecurityofcardpayments.Promotionalcampaignsareregularlyorganized,
includingforcontactlessdebitandcreditcards,inordertopromotecardpaymentsandstimulatethe
volume of transactions. During the period, a 17.6% increase was reported in credit card use, with
outstanding balances reaching ALL 349,459 thousand at the end of the year (2020: ALL 297,241
thousand). The bank is Visa certified and offers debit and credit cards to individual and corporate
customers.Italsohasitsowncenterforchipcardpersonalization.
FirstInvestmentBank‐AlbaniaSh.a.continuouslymodernizesitsbranchnetwork,whichattheendof
theyearincluded14branches.IthasaHeadOfficeand4branchesinTirana,aswellasbranchesinthe
otherlargercitiesofDurres,Vlora,Elbasan,Fier,Shkoder,Korca,Berat,Lezhë,SarandaandLushnjë.
Throughitsbranchnetwork,thebankoffersinvestmentgoldandotherpreciousmetalstotheAlbanian
market.InconnectionwiththeCOVID‐19pandemic,thenecessarysafetymeasureswereimplemented
during the year according to the recommendations of the country’s authorities, covering both
employeesandcustomersofthebank.
First Investment Bank ‐ Albania Sh.a. continued to
develop its corporate social responsibility and
commitment to society by supporting a number of
initiatives in Albania, focusing on several key areas:
philanthropy, ethical work practices, environmental
protectionandvolunteering.
Thebankcontinueditslong‐termcooperationwiththe
Down Syndrome ‐ Albania foundation, aimed at
assistingfamiliesinneedinthecountry.Duringtheyear
itwasawardedacertificateofrecognitionforitsoverall
contribution,supportandparticipationinthevarious
initiativesofthefoundationovertheyears.
Atthebeginning of the year, Fibank Albaniadonated
fundsforthepurchaseofsecuritycamerasforseveralkindergartensinthetownofFier,inorderto
ensureadditionalcomfortandsecurityforparentsandemployees.
Withaviewtoincreasingfinancial literacy and innovation among adolescents and young people,
during the period Fibank Albania took part in the Global Money Week organized by the Albanian
BankingAssociation,aswellasintheUNWorldCreativityandInnovationDayinitiativewhichtook
placeinAlbaniainApril2021.Supportwasalsoprovidedforwomenseekingcareersinthefieldof
informationandcommunicationtechnologies.
ActivityReport2021
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In 2021, a number of initiatives in the field of culture were also carried out. The bank supported
talentedAlbanianwritersandparticipatedinculturalandsocialeventsorganizedbytheDriteroAgolli
Foundation.
InOctober2021thebanktookpartintheannualinitiativetosupportthefightagainstbreastcancer,
aimedatraisingfundsandincreasingpublicengagementandawarenessonthetopic.
AttheendoftheyearFirstInvestmentBank–Albania,jointly
withtheAlbanianRedCross,participatedinacampaignforfree
and voluntary blood donation entitled "Donate blood ‐ save
lives!".Employeesofthebankandothervolunteerstookpartin
thecampaign,whosemaingoalwastopromotevoluntaryblood
donation in Albania as an act of vital importance for saving
thousandsoflives.
First Investment Bank –Albania Sh.a. has a corporate
governance structure consisting of Executive Management
(Directorate), Management Board, and an Audit Committee.
ChiefExecutiveOfficerofFirstInvestmentBank–AlbaniaSh.a.
is Mr. Bozhidar Todorov who has extensive experience in
banking,havingheldseniorpositionsatFirstInvestmentBankADrelatedtomanagementofcorporate
assets.
ThefinancialstatementsofthebankarepreparedinaccordancewithInternationalFinancialReporting
Standards,andauditedbyaregisteredauditor.For2021,theregisteredauditorofthebankwasGrant
ThortntonSh.p.k.
ActivityReport2021
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DINERSCLUBBULGARIAAD
DinersClubBulgariaADisajointstockcompanyincorporatedinNovember1996,itsmainbusiness
activitybeingtheissuanceofDinersClubcreditcardsandprocessingofpaymentswiththem.In2005,
FirstInvestmentBankacquired80%ofthecompanyscapital.DinersClubBulgariaislicensedbythe
Bulgarian National Bank as a payment institution to perform payment transactions using payment
cards, to issue and accept payments with payment instruments and to execute credit transfers,
includingstandingorders.
Overtheyears,DinersClubBulgariaADhasconsistentlyworkedtowardsincreasingthepenetration
oftheDinersClubbrandinthelocalmarketbyofferingnewservicestocardholdersandexpandingthe
networkofPOSterminalsacceptingpaymentswithDinersClubcards.Thecompanyhasenteredinto
partnershipswithanumberoffinancialinstitutionsinBulgaria,thusfacilitatingtheconstantincrease
oflocationsforcarryingoutpaymentswith Diners Club cards. Inordertostimulate payments and
issuanceofnewDinersClubcards,promotionalcampaignsareregularlycarriedout,includingwith
variousretailchainsandoutlets.Suchcampaignsweresuccessfullycarriedoutin2021.
Duringtheyear,DinersClubBulgariacontinuedtodevelopitsintegratedProtectBuysystemforsecure
onlinepaymentsusingthe3DSecureprotocolforcardholdersandmerchants,inaccordancewiththe
regulatory requirements and security standards for online transactions.Allcardsissuedbythe
companyusetwo‐factorauthenticationforonlinepayments.Withaviewtoincreasedconvenience
for customers and providing them with additional services, the company offers the MyDinersClub
service (https://my.diners.bg/). The service features electroniccardstatements,reportsfor
authorizationsand transactions made, and alsoallows payment of utility bills,municipaltaxesand
fees,aswellasamountsdueonDinersClubcards.
For2021DinersClubBulgariareportedanetlossofBGN662thousandcomparedtoBGN583thousand
ayearearlier.Thiswasmainlyduetodecreasedfeeandcommissionincome,aswellastoincreased
costsandinvestmentsmadebythecompanytomeetthehighsecuritystandardsincardpayments.
NetoperatingincomeamountedtoBGN2,223thousand,comparedtoBGN2,586thousandforthe
previousyearduetodecreasedincomefrominterest,commissionsandotherservices,aswellasto
lower funding from Discover Financial Services (DFS) to promotethebrandinthecountry.The
operatingexpensesofthecompanyamountedtoBGN1,819thousand(2020:BGN2,067thousand).
ActivityReport2021
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ThecompanyreportedBGN14,435thousandinassets(2020:BGN15,382thousand),mainlyasaresult
ofthedecreaseinloansandadvancestocustomerswhichreachedBGN11,251thousandcompared
to BGN 12,150 thousand the year before. Loans and advances to individuals formed 98.6% of all
receivablesfromcustomers(2019:98.3%).
Borrowingsdecreased,drawnbankoverdraftamountsreachingBGN13,303thousandcomparedto
BGN13,588thousandayearearlier.TheequityofthecompanyamountedtoBGN942thousandat
theendoftheperiod(2020:BGN1,604 thousand). For 2020, the average numberofstaff was 15
employees(2020:13employees).
Inpursuanceofitscorporatesocialresponsibilitypolicy,in2021DinersClubBulgariasupportedvarious
socialinitiativesinthefieldofmusicandculture,includingtheSofiaSummerFest.
DinersClubBulgariaADhasaone‐tiermanagementsystem,comprisingtheBoardofDirectorsandthe
Executivemanagement(ExecutiveDirector).TheExecutiveDirectorrepresentingDinersClubBulgaria
ADasat31.12.2021,Mr.SimeonIliev,hasextensiveprofessionalexperienceinthecardbusiness.
ActivityReport2021
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FIHEALTHINSURANCEAD
FiHealthInsuranceADisaninsurancecompanylicensedbytheFinancialSupervisionCommissionin
June2013,whenitbecamethefirstvoluntaryhealthinsurancefundinthecountrytoobtainalicense
forinsuranceoftherisksofaccidentandillness,coveringfinancialcostsrelatedtooutpatientmedical
care,hospitaltreatment,expensesformedicalgoodsanddentalservices,aswellasindemnityincase
ofinsuranceeventsarisingasaresultofaccidentorillness.In2018thecompany’sinsurancelicense
wasexpandedtocoveranothertypeofrisk:miscellaneousfinanciallosses.
FirstInvestmentBankacquiredamajoritystakeinthecompany (formerlynamedHealthInsurance
Fund FI Health AD/Health Insurance Fund Prime Health AD) in 2010,andovertheyearshas
systematicallyandconsistentlyworkedtowardsdevelopingthecompany’sbusinessandexpansionof
theproductsandservicesprovided.
FiHealthInsuranceADhasaonetiermanagementsystem,comprising a Board of Directors and
Executivemanagement(ExecutiveDirector).ExecutiveDirectorofFiHealthInsuranceADisMs.Milena
Kasapova,whohasextensiveprofessionalexperienceininsurance.Since2016,thecompanyhasbeen
representedjointlybyitsExecutiveDirectorandaProcurator,withMs.TsvetomiraKarapchanska,a
longtimeSalesManagerofthecompany,beingappointedasProcurator.Thecompanyhasestablished
compliance, internal control, and risk management
functions.
In2021,FiHealthInsurancefurtherdevelopeditsbusiness
and launched successful campaigns to promote new
insurance products, including additional coverage to the
"PeaceofMindwithFiHealth"policyincaseof
unemployment.Thisproductprovidesinsuredpersonswith
protectionagainstrisksrelatedtotheirlife,health,physical
conditionandemployment.
The product range of the company offers insurance
coverageforbothretailandbusinesscustomers,primarily
fromthemicroandSMEsegments.Itincludesthe“Peaceof
Mind with Fi Health” and “Occupational Accident”
insurance products, the “FiHealth Protect” insurance
offeredwithcreditcards,the“FiHealthPartner”insurance
designedforindividuals,aswellasgroupinsurancepolicies
suitableforemployeesofcorporateclients.In2021,thecompanydirecteditseffortsatdevelopingan
insuranceproduct for retail customers of First Investment Bank using overdraftfacilities from the
bank.Salesoftheproductareexpectedtobeginin2022.
Throughout the year, the company continued to focus on offering group sickness insurance to
corporate clients and signed new agreements to that effect. Such insurance, taken out by the
employer, guarantees comprehensive and high‐quality medical care, as well as easier access to
reputablemedicalestablishmentsandqualifiedhealthspecialistsontheterritoryofthecountry.This
easy and well‐organized access to quality medical service promotes additional health insurance,
expandsthemarketnicheandcreatessophisticatedhealthserviceusers.FiHealthalsocreatedaVIP
packageforindividualclientswithahighlevelofcoverage.
For2021,thepremiumincomeofFiHealthInsuranceamountedtoBGN9,122thousand,comparedto
BGN7,303thousandfor2020,andthereportednetprofitfortheperiodwasBGN2,074thousand
(2020: BGN 1,401 thousand). The company manages insurance risk through established limits,
proceduresforapprovalofsubmittedclaims,andvariousmethodsforassessmentandcontrol.
ActivityReport2021
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131/146
Thecompany'sassetsincreasedby22.4%toBGN16,475thousandatyear‐end(2020: BGN13,459
thousand), driven by cash and cash equivalents (2021: BGN 4,666 thousand; 2020: BGN 1,507
thousand).Therewasadecreaseinfinancialassetsheldbythecompany(2021:BGN6,096thousand;
2020:BGN6,140thousand),whichmainlyincludebankdepositsandBulgariangovernmentsecurities.
Therewasanincreaseinreceivablesandotherassets(2021:BGN5,203thousand;2020:BGN4,240
thousand),includingreceivablesunderinsurancecontracts.Asat31December2021,theequityofFi
HealthInsuranceamountedtoBGN10,465thousand,comparedtoBGN8,391thousandayearearlier.
Thecompanysetsasidetherequiredtechnicalreservesinaccordancewithlegalrequirementsand
standards.
In order to continue safeguarding its financial stability while progressively increasing the product
portfolio,in2021FiHealthInsurancereneweditsagreementwithanA+ratedreinsurancecompany
(S&P).
ActivityReport2021
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MYFINEAD
In2020 First Investment Bank established anewsubsidiary:MyFinEAD.MyFinwasenteredinthe
Commercial Register of the Registry Agency in March 2020, its main business being issuance of
electronicmoneyandprovisionofpaymentserviceswithinthemeaning of the Law on Payment
ServicesandPaymentSystems,forwhichitwaslicensedbytheBulgarianNationalBank.
The company started its activity in November 2020, offering customersadigitalplatformforfast
money transfers and online payments, issuance of digital and virtual cards, as well as innovative
paymentservicessuchaspeer‐to‐peertransfersbetweenMyFincustomers,PaybyLinkandothers.
MyFin customers can receive real‐time information about their account balances and transactions
performed,aswellasuse24/7consultationwithqualifiedliveoperators.
Thevisionofthecompanyisfocusedonfacilitatingtheuserexperienceinfinancialmanagement,as
wellasondevelopingandupgradingitsdigitalservicesplatformwithnewfunctionalitiesandoptions
forcustomers.
In2021,thecompanyfurtherincreaseditsdigitalwalletfunctionalitiesbydevelopingandlaunching
newservicesrelatedtopersonalfinancemanagement(PFM),utilitypaymentsandonlineshopping.
ProofoftheachievementsofMyFinEADduringtheperiodwasthebrandrecognitionawardreceived
fromBusinessLadymagazine.
In2021,thecapitalofMyFinEADwasincreasedfromBGN1milliontoBGN2millionwithaviewto
expandingitsactivityandimplementingnewprojectsandservices.Afterthereportingperiod,viaFirst
Investment Bank, the company provided its customers with access to the innovative Blink service
allowinginstantpayments(upto10seconds)foramountsuptoBGN30,000,thusbecomingoneof
thefirstfintechcompaniesinBulgariatoofferthisservice.
Rightfrom the start of itsactivity, the companybecame involved in initiativesforcorporatesocial
responsibility and commitment to society, supporting projects to reduce harmful emissions and
protecttheenvironment.Inadditiontothecompany’smainfocusbeingtheissuanceofdigitaland
virtualpaymentcards,itsplasticcardsofferedtocustomersare also made of innovative 100%
biodegradablematerial,developedinpartnershipwiththecompanyAustriacard.
In 2021, in fulfillment of the commitments made,
MyFin planted 20 linden trees in the town of
Kyustendil.Theinitiative waspartoftheCleanAir
for Kyustendil project which aims to build
sustainable mechanisms of civic participation,
protecttheenvironmentandimproveairquality.It
wasimplementedbytheASORIAssociationwiththe
supportofEEAand Norway Grants andtheActive
CitizensFund.
For its activities in support of sustainable
development during the year, MyFin EAD was a
finalistintheGreenPlanet categoryoftheannual
awards for charity and corporate social
responsibilityheldbyBusinessLadymagazine.Thecompanywasalsomainsponsorofthe359HipHop
AwardsmusicfestivalwhichtookplaceinSofia.
MyFin EAD has a one‐tier management system, comprising a Board of Directors and Executive
management (Executive Director). The Executive Director representing the company, Mr. Lachezar
Venkov,hasextensiveprofessionalexperienceinfinancialanddigitalservices.
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Asat31December2021FirstInvestmentBankADalsohadothersubsidiarycompanies,asfollows:
FirstInvestmentFinanceB.V.,DebitaOOD,RealtorOOD–inliquidation,BalkanFinancialServicesEAD,
CreativeInvestmentEOOD,TurnaroundManagementEOOD–inliquidation,LegaSolutionsEOODand
АМСImotiEAD.
In2021,decisionsweremadetoterminatetheactivityofthesubsidiariesRealtorOODandBalkan
FinancialServicesEADandliquidationproceedingswereopenedforthesecompanies.InJanuary2022,
pursuanttothedecisiontoclosethesubsidiaryTurnaroundManagementEOOD,thecompanywas
deletedfromtheCommercialRegister.
For further information on subsidiary companies, including on those subject to consolidation, see
section Fibank profile“, as well as note 36 „Subsidiary undertakings” of the Consolidated financial
statementsfortheyearended31December2021.
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MEETINGTHE2021GOALS
N Goals Fulfilment
1 Tobeamongtheleadingbanksinthe
country, with a priority focus for
development on the segments of
retail banking and services for small
andmediumbusinesses
In 2021, the portfolios of retail, micro, small and medium‐sized
enterpriseloansregisteredincreasetoBGN2,398million,BGN520
million, BGN 594 million and BGN 1,385 million respectively,
accounting for 33.6%, 7.3%, 8.3% and 19.4% of the Group loan
portfolio,oratotalof68.7%(2020:61.8%).
The Bank preserved its leading position among institutions in the
country:fifthindeposits,fourthincorporateloans,fifthinconsumer
loansandsixthinmortgageloans.
New products were developed in the SME segment aimed at
sustainable development (Green Transport, Green Energy ‐ Free
MarketandGreenEnergy‐OwnUse),aswellasnewsavingsproducts
and investment solutions for business customers and individuals
(GoldAccount,EcoPortfolio,GoldPortfolio).
Duringtheyear,FirstInvestmentBankactivelyprovidedloansunder
the BDB Program for guaranteeing interest‐free loans to protect
people deprived of the opportunity to work due to the COVID‐19
pandemic.
Digitalservicesweredeveloped,takingintoaccountthenewneeds
ofcustomersandthedemandforonlineservices(fullyonlineaccount
opening, applying for mortgage loans through digital channels,
digitizingcardsinthird‐partyapps).
GrantingofloansstartedundertheRecoveryProgramoftheBDBand
theFundManagerofFinancialInstrumentsinBulgariaforportfolio
guarantees in support of the micro, small and medium‐sized
enterprisesaffectedbytheCOVID‐19epidemic.
A new agreement was signed with the Fund Manager of Financial
Instruments in Bulgaria for granting loans to farmers under the
FinancinginRuralAreasfinancialinstrument.
Formoreinformationseesections„Financial review“ and Business
review“.
2 Tocontinueitsdevelopmentasa
customer‐oriented bank, with high
quality service, preferred by the
populationandbusinesscustomers
ThedepositbaseoftheGroupincreasedtoBGN9,973,631thousand
attheendoftheperiod(2020:BGN9,542,276thousand).Thetotal
loan portfolio also increased, reaching BGN 6,653,944 thousand
(2020:BGN6,312,887thousand).
Anincrease was reported in balances on current accounts ofboth
individuals(26.0%)andbusinesses(18,0%),inlinewiththepolicyfor
maintaining long‐term relationships with customers. There was
furtherdevelopmentincross‐sellingandtransactionbusiness,which
contributedtotheincreaseincommissionincome(by24.5%during
theyear).
TheBankfocusedondevelopmentofitsdigitalsalesduringtheyear,
introducing new functionalities and services in the electronic and
mobile banking in response to changing customer attitudes to
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remote banking and aiming at higher satisfaction and quality of
service.
Proofofthehighqualityofservicewastheawardreceivedduringthe
year–FavoriteBrandawardandfirstplaceintheFinancial
InstitutionscategorybytheMyLoveMarksconsumerrating.
FormoreinformationseesectionsBusinessreview“,Highlights2021“
and„Awards2021
3 Toinvestinthecreationofnew,
creativeproductsandinthe
development of digital services,
providing its customers with
competitiveadvantages
Avideo consultation service on credit products for individualswas
launched,availableatthecorporatewebsitewww.fibank.bg,aswell
asviaMyFibankdigitalbankingorMyFibankmobileapp.
Fibank became the first bank in the country to offer innovative
payments with smart watches through the Fitbit pay service. The
option was also provided to digitizecardsissuedbytheBank,
includinginthirdpartyapps.
A new Debit Mastercard Platinum was launched for the premium
segment,offeringanumberofbenefitsincludingavirtualassistant
application(AskPLEEZ!)andconciergeservices.
First Investment Bank offered the Gold Account, an innovative
productforpurchase,saleandkeepingofdematerializedgold(XAO).
New structured investment products were launched, designed for
retail and business customers: the Gold Portfolio and the Eco
Portfolio,linkedrespectfullytothepriceofgoldandtogreenbonds.
Fullyonlineaccountopeningandconsumerlendingwereoffered,as
wellasapplyingformortgageloansthroughdigitalchannelsofthe
Bank.
TheBranchdigitalizationprojectwaslaunched,involvingelectronic
signingofdocumentsinthebranchnetworkoftheBank.
The new MyCard virtual credit was offered with a pre‐approved
creditlimit,issuedentirelyonline.
MyfinEADdevelopedthefunctionalitiesofitsdigitalwalletthrough
new services, related to personal finance management, utiliity
paymentsandonlinepurchases.
ProofoftheaccomplishedbytheGroupduringtheyearinthesphere
ofdigitalbankingwastheawardreceivedforDigitalBankoftheYear
–BulgariabytheinternationalGlobalBrandsMagazine,aswellasfor
establishingthetrademarkofthesubsidiaryMyfinEADby“Business
lady”magazine.
Formoreinformationseesections„Businessreview“,Businessreviewof
subsidiarycompanies“and„Distributionchannels“.
4 Todevelopasustainablebusiness
model
The Group of First Investment Bank reported a steady growth of
assetswhichreachedBGN11,897,221thousandattheendof2021
(2020:BGN11,335,420thousand),notwithstandingthechallengesof
theexternalenvironmentandtheCOVID‐19pandemic.
At the end of 2021, the Group reported stable capital ratios as
follows:commonequityTier(CET1)ratio17.33%,Tier1capitalratio
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20.72% and total capital adequacy ratio 20.84%, exceeding the
minimumregulatorycapitalrequirements.
Fibankmaintainedhighliquidity,withliquiditycoverageratio(LCR)
and net stable funding ratio (NSFR) of 256.37% and 139.81%
respectivelyattheendoftheperiod.
In 2021, the Bank operated in accordance with its strategy for
maintainingamoderatelylowlevelofrisk.
Non‐performingexposuresoftheGroupdecreasedby11.4%YOY,in
implementationofthestrategyfortheirreductionandasaresultof
implemented measures for improved collections, write‐offs and
portfoliosales.
Newcreditproducts(GreenTransport,GreenEnergy‐FreeMarket
andGreenEnergyOwnUse)weredevelopedinimplementationof
theBank'spolicyforreducingthecarbonfootprintandinvestingin
sustainabledevelopment.
In2021,theBankcontinuedtodevelopitsbranchnetworkinsearch
ofabalancebetweendigitalchannelsandphysicallocations.Asat31
December 2021 the branch network on a consolidated basis
consistedof141branchesandoffices(2020:149).
For more information see sections Financial review“, Risk
management“and„Sustainabledevelopment“.
5 Achieving good financial results, incl.
intermsofreturnoncapitalandcost/
incomeratio
In 2021, the Group of First Investment Bank reported increased
financial results and sustainable development in an environment
affectedbytheCOVID‐19pandemicanditsaftermath.
GroupprofitaftertaxincreasedtoBGN111,408thousandcompared
to BGN 45,517 thousand a year earlier, mainly driven by higher
operatingincomeanddecreasedadministrativecosts.
TotaloperatingincomeoftheGroupgrewtoBGN434,970thousand
(2020: BGN 373,709 thousand) with increase reported in all key
incomesources,includingnetinterestincome(by13.1%)andnetfee
andcommissionincome(by24.5%).
Returnonequity(aftertaxes)reached8.85%(2020:4.22%),inline
withthesetROEtargetofover8%.Returnonassets(aftertaxes)was
0.96%(2020:0.42%).
Thecost/incomeratiodecreasedto43.40%bytheendoftheperiod
(2020:56.34%),inlinewiththeobjectivetoconsistentlymaintainthis
ratiobelow50%.
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SUBSEQUENTEVENTS
InJanuary2022FirstInvestmentBanklaunchedtheinnovativeinstantpayment(upto10seconds)
serviceinBGNundertheBlinkschemeoperatedbyBORICAAD.Theserviceisavailablethrough
MyFibankdigitalbankingfortransfersuptoBGN30,000.
InJanuary2022,pursuanttothedecisionofFibanktocloseitssubsidiaryTurnaroundManagement
EOOD,thecompanywasdeletedfromtheCommercialRegister.
Forfurtherinformation,seetheConsolidatedFinancialStatementsfortheyearendedDecember31,
2021.
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DEVELOPMENTPRIORITIES
UNIVERSALBULGARIANBANK,LEADINGINKEYSEGMENTS
SettingapriorityonthedevelopmentofretailandSMEsegments.
Offeringnewandcreativeproducts,providingcustomerswithconvenienceandsecurity.
Upgradingthecross‐sellingandtransactionalbusinessmodels.
HIGHQUALITYCUSTOMERSERVICE
Maintaininghighestqualityofcustomerservicebydevelopingmotivationalprogramsandtraining
foremployees.
SpeedincustomerservicebyimprovingITsystemsandapplyingcustomer‐orientedapproaches.
Developmentofpersonalizedservices.
FOCUSONDIGITIZATIONANDINNOVATION
Implementationoftechnologicalinnovations.
Developmentofdigitalservices,mobileapplicationsande‐banking.
OptimizationofITandbusinessprocessesinlinewithinnovationinbanking.
STABLEANDSUSTAINABLEBUSINESSMODEL
Ensuresoundcapitalpositionandeffectiveliquiditymanagement.
Maintainoptimalassetstructureandreduceloanportfoliorisk.
Offerproductsandfinanceprojectsaimedatsustainabilityandsupportingthegreenidea,aswell
asimplementenvironmentallyfriendlyinternalprocesses.
RETURNFORSHAREHOLDERSANDCOSTOPTIMISATION
Achievereturnonequityofover8%byend‐2023.
Achieveasustainablecost‐to‐incomeratiobelow50%.
Investinprofitablesecuritiesandrevenuediversification.
ActivityReport2021
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OTHERINFORMATION
MEMBERSOFTHESUPERVISORYBOARD
EvgeniLukanov‐ChairmanoftheSupervisoryBoard
Mr.LukanovjoinedFirstInvestmentBankADin1998asDeputyDirector,andlaterasDirectorand
General Manager of the Tirana Branch, Albania. From2001 to 2003hewasDirectoroftheBanks
VitoshaBranch(Sofia).
Mr.LukanovhasoccupiedanumberofseniorpositionswithFirstInvestmentBankAD.From2003to
2007hewasDirectoroftheRiskManagementDepartmentandMemberoftheManagingBoard.From
2004to2012‐ExecutiveDirectorandMemberoftheManagingBoardofFirstInvestmentBankAD.
DuringhisyearsofworkinFirstInvestmentBankAD,Mr.LukanovhasbeenChairmanoftheCredit
CouncilandtheLiquidityCounciloftheBank.Hehasbeeninchargeofthefollowingdepartments:Risk
Management, Impaired Assets and Provisioning, Loan Administration, Specialized Monitoring and
Control,RetailBanking,Methodology,andLiquidity.
Mr.LukanovhasalsobeenmemberoftheManagingBoardofFirstInvestmentBank–AlbaniaSh.a.
AtthebeginningofFebruary2012,Mr.LukanovwaselectedasChairmanoftheSupervisoryBoardof
FirstInvestmentBankAD.Fortheperiod2012‐2019hewasChairmanoftheRiskCommitteetothe
SupervisoryBoardoftheBank and sinceMay2019 was elected asChairman of the Remuneration
CommitteetotheSupervisoryBoardoftheBank.
Mr. Lukanov holds a Master’s Degree in Economics from the University of National and World
Economy,Sofia.Priorto joining First InvestmentBankAD,Mr.EvgeniLukanovworkedascurrency
brokerwithFirstFinancialBrokerageHouseOOD.
BesideshispositionontheSupervisoryBoardoftheBank,Mr.LukanovisalsoChairmanoftheBoard
ofDirectorsofFiHealthInsuranceAD.HeisownerofETImeksa‐EvgeniLukanovandholdsmorethan
10%ofthecapitalofAveaOOD.
MayaGeorgieva‐DeputyChairoftheSupervisoryBoard
PriortojoiningFirstInvestmentBank,Ms.MayaGeorgievaworkedwiththeBulgarianNationalBank
for 19 years where she gained considerable experience in international banking relationships and
payments,bankingstatisticsandfirmcrediting.HerlastappointmentwithBNBwasasHeadofthe
BalanceofPaymentsDivision.
Ms. Maya Georgieva joined First Investment Bank AD in 1995 as DirectoroftheInternational
Department. From 1998 to 2012 she served as Executive Director of First Investment Bank and
MemberoftheManagingBoard.DuringheryearsofworkintheBankshehasbeenresponsibleofthe
following departments: International Payments, Letters of Credit and Guarantees, SME Lending,
Human Capital Management, Administrative Department, Sales Department, Retail Banking,
Marketing,AdvertisingandPR,BranchNetwork,PrivateBankingandtheVault.
AlongsideherresponsibilitiesattheBank,Ms.Georgievahasalsooccupiedanumberofothersenior
executivepositions.From2003to2011shechairedtheSupervisoryBoardofCaSysInternational‐a
NorthernMacedonia‐basedcardprocessingcompanyservicingcardpaymentsinBulgaria,Northern
MacedoniaandAlbania.
From2009to2011shewasChairoftheBoardofDirectorsofDinersClubBulgariaAD‐afranchise
companyofDinersClubInternational,ownedbyFirstInvestmentBank.Inthiscapacity,sheinspired
thelaunchofanumberofproducts,includingthefirstfemale‐orientedcreditcard.From2006to2011
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shewasalsomemberoftheManagingBoardofFirstInvestmentBank‐AlbaniaSh.a.,asubsidiaryof
FirstInvestmentBank.
InthebeginningofFebruary2012,Ms.GeorgievawaselectedasDeputyChairoftheSupervisoryBoard
ofFirstInvestmentBankADandChairofthePresidingCommitteetotheSupervisoryBoardofFirst
InvestmentBankAD.
Ms.GeorgievaholdsaMastersDegreeinMacroeconomicsfromtheUniversityofNationalandWorld
Economy in Sofia and has post‐graduate specializations in International Payments and Balance of
PaymentswiththeInternationalMonetaryFundandBankingfromSpecializedpostgraduatecourseof
BNBjointwiththeBulgarianUnionofScienceandTechnology.
Shewasgrantedseveraltimeswiththe"BankeroftheYear"awardoftheBulgarianfinancialweekly
"Banker"‐in2001and2011,aswellasin2018foroverallcontributiontothedevelopmentofthe
bankingsystem.
RadkaMineva‐MemberoftheSupervisoryBoard
Prior to joining First Investment Bank AD, Ms. Mineva worked as a capital markets dealer at the
BulgarianNationalBankwhereshegainedconsiderableexperienceinbanking.Duringthetimespent
withtheCentralBank,shespecializedattheFrankfurtStockExchangeandtheLondonStockExchange
asacapitalmarketsdealer.
Ms.MinevastartedhercareerwiththeforeigntradeenterpriseMainEngineeringOffice,whereshe
workedfor9years;shealsospentthreeyearsasanexpertatRVMTradingCompany.
Since2000,Ms.MinevahasbeenaMemberoftheSupervisoryBoardofFirstInvestmentBankAD.
SinceMay2019,shewaselectedasMemberofthePresidingCommitteetotheSupervisoryBoardof
FirstInvestmentBank.
SheisagraduateoftheUniversityofNationalandWorldEconomyinSofia,withadegreeinTradeand
Tourism.
BesidesherpositionontheSupervisoryBoardoftheBank,Ms.MinevaisManagerofBalkanHolidays
ServicesEOOD‐acompanywithactivitiesinthesphereoftourism,transportation,hotelbusiness,
touroperation,andtouragencyservices.Ms.MinevaisalsoManagerofBalkanHolidaysPartnersOOD
‐acompanyengagedininternationalanddomestictourismservices,foreigneconomictransactions,
andfinancialmanagement.Ms.Minevaownsmorethan25%ofthecapitalofBalkanHolidaysPartners
OOD.SheisalsoMemberoftheManagingBoardofthenon‐profitorganization“NationalBoardof
Turism”andofthenon‐profitorganization“Unionofinvestorsintourism”.
JordanSkortchev‐MemberoftheSupervisoryBoard
BeforejoiningFirstInvestmentBankAD,Mr.JordanSkortchevworkedfortwoyearswiththeCentral
andLatinAmericaDepartmentoftheforeigntradeorganizationIntercommerce,followedbyfiveyears
withFirstPrivateBank,SofiaasanFXDealerandHeadoftheDealingDivision.
Mr.SkortchevjoinedFirstInvestmentBankin1996asChiefDealer,FXMarkets.From2001to2012
Mr.SkortchevwasMemberoftheManaging Boardand Executive DirectoroftheBank.Duringhis
yearsofworkintheBank,Mr.Skortchevhasbeenresponsibleforthefollowingdepartments:Card
Payments,Operations,GoldandNumismatics,InternetBanking,Dealing,SecurityandOfficeNetwork‐
Sofia.
Alongside his responsibilities at the Bank, Mr. Skortchev has also occupied other senior executive
positions. Mr. Skortchev has been Chairman of the Supervisory Board of UNIBank AD, Republic of
NorthernMacedonia,memberoftheSupervisoryBoardofCaSysInternational,RepublicofMacedonia,
memberoftheBoardofDirectorsofDinersClubBulgariaAD,memberoftheBoardofDirectorsof
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BankserviceAD,memberoftheBoardofDirectorsofMedical centerFiHealthAD,and Managerof
FiHealthOOD.
InthebeginningofFebruary2012,Mr.SkortchevwaselectedasaMemberoftheSupervisoryBoard
of the Bank. For the period 2012‐2019, he was Chairman of the Remuneration Committee to the
SupervisoryBoardofFirstInvestmentBankAD.SinceMay2019,Mr. Skortchev was elected as
ChairmanoftheNominationCommitteetotheSupervisoryBoardofFirstInvestmentBankAD.
Mr.SkortchevholdsaMastersDegreeinInternationalEconomicRelationsfromtheHigherInstituteof
Economics(nowtheUniversityofNationalandWorldEconomy)inSofia.Hehasspecializedinbanking
inLuxembourg,inswapdealsatEuromoney,andinfuturesandoptionsattheChicagoStockExchange.
Mr.Skortchevholdsmorethan10%ofthecapitalofInvestmentintermediaryDeltaStockAD.
JyrkiKoskelo–MemberoftheSupervisoryBoard
Mr.JyrkiKoskelowaselectedasmemberoftheSupervisoryBoardofFirstInvestmentBankADinJune
2015.InhiscapacityasanindependentmemberMr.KoskelosupportstheSupervisoryBoardinsetting
upthebusinessobjectivesandthestrategyoftheBank,thecorporatecultureandvalues,aswellasin
overseeing good corporate governance practices and effective riskmanagement.Sincetheendof
2019,hehasbeenChairmanoftheRiskCommitteetotheSupervisoryBoardofFirstInvestmentBank
AD.Mr.Koskelohaslong‐termexperience inbankingandglobal financial markets,aswellaswide
professionalpracticeindifferentgeographicalregions.
Mr.KoskeloworkedintheInternationalFinanceCorporation(IFC‐amemberoftheWorldBankGroup)
for24years,from1987tolate2011.Thefirst13yearsheworkedasanInvestmentOfficercovering
theCentralandEasternEuropeandAfricaregions.In2000,hewasappointedasDirectorWork‐out
Loansandin2004hebecameDirectorGlobalFinancialMarkets.In2007,hewasappointedasVice
President(reportingtotheCEO)andamemberoftheIFC’sManagementCommittee.Mr.Koskeloled
theformulationandimplementationoftheIFC’sinvestmentstrategy,policies,andpracticesacross
industriesandregions,includinginCentralandEasternEurope,LatinAmericaandAfrica.Hismajor
legaciesincludeIFCsentrytoGlobalTradeFinancePrograms,decentralizationoftheorganizationwith
significantstaffingacrossemergingmarkets,IFC’sleadingroleinprivatesectorsideofViennaInitiative
tosupportCentralEuropebanksafterLehmanCrisisandestablishmentofIFC’sAssetManagement
subsidiary’sfirst$3billionfundforcapitalizationofweakbanksinpoorcountries.
PriortojoiningtheIFC,hespentcloseto10yearsinseniormanagementpositionsintheprivatesector
intheMiddleEastandinUSA.
Mr.Koskelocurrentlyholdsanumberofseniorandadvisorypositions in European and African
organizationsandfinancialinstitutionsincluding:
AATIF(aKfW&EUsponsoredAfricaAgricultureandTradeInvestmentFund),Luxemburg–
MemberoftheBoardofDirectors,ChairmanoftheInvestmentCommittee;
EXPOBank,CzechRepublic–MemberoftheSupervisoryBoard;
GulfMarineServicesPLC(GMSInternational),UK–MemberoftheBoardofDirectors.
Duringtheperiod2012–upto2019Mr.KoskeloactedinmultipleSupervisoryBoardandadvisory
positions including in the Africa Development Corporation, Germany; African Banking Corporation,
Botswana;RSwitch,Rwanda;EXPOBank,Latvia,AtlasMaraCo‐NvestLLC,UK,andinAlJaberGroup,
UAE.
Mr.KoskeloholdsaMasterofScience(M.Sc.)degreeinCivilEngineeringfromtheTechnicalUniversity
ofHelsinki,FinlandandaMasterofBusinessAdministration(MBA)inInternationalFinancefromthe
MassachusettsInstituteofTechnology(MIT),SloanSchoolofManagementinBoston,USA.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
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MEMBERSOFTHEMANAGINGBOARD
NikolaBakalov–ChiefExecutiveOfficer(CEO)and
ChairmanoftheManagingBoard
Mr.NikolaBakalovhasextensiveexperienceinthebankingandinsurancesectorinBulgaria,combined
withprovenprofessionalandmanagerialskills.FromDecember2000toSeptember2011,heworked
atFirstInvestmentBankAD,takingincreasingresponsibilitiesfromCardServicesSpecialisttoDirector
oftheCardPaymentsDepartment,whichpositionheheldforalmost6years.Duringthisperiodhe
wasalsoelectedasmemberoftheexecutivecommitteesofMastercardBulgariaandVISABulgaria.
IntheperiodDecember2011‐August2012,Mr.BakalovwasmemberoftheManagingBoardofAllianz
BankBulgariaAD,whereheservedasExecutiveDirector,andsubsequentlyasChiefExecutiveOfficer.
From2013toAugust2020,Mr.BakalovwasExecutiveDirectorofFiHealthInsuranceAD,wherehe
expandedsignificantly theactivityofthecompany and transformeditina leadingcompanyinthe
sphereofhealthinsurance.
At the beginning of 2020, he was elected as Chief Retail Banking Officer (CRBO), Member of the
ManagingBoardandExecutiveDirectorofFirstInvestmentBankAD,responsiblefortheretailbanking
businesslineswithintheBank.
SinceApril2020Mr.BakalovhasbeenelectedasChiefExecutiveOfficer(CEO)andChairmanofthe
ManagingBoardofFirstInvestmentBankAD.
Responsibilities in the Bank – Compliance function, Legal Department, Corporate Communications
Department, Marketing and Advertising Department, Human Capital Management Department,
AdministrativeDepartment,AssetManagementDepartment,InformationTechnologiesDepartment
andProtocolandSecretariatDepartment.
Mr. Bakalov holds a Master’s degree in International Economic Relations from the University of
Nationaland WorldEconomyinSofia, and has additionalspecializationsincardpayments,finance
retailservicesandcorporategovernance.
ApartfromhispositionattheBank,Mr.BakalovisDeputychairmanoftheBoardofDirectorsof
FiHealthInsuranceAD.
SvetozarPopov–ChiefRiskOfficer(CRO),MemberoftheManagingBoard
andExecutiveDirector
Mr. Svetozar Popov joined First Investment Bank AD in 2004 as partoftheRiskManagement
Department,andwasshortlythereafterpromotedtoHeadoftheCreditRiskDivision.From2006to
2008hewasDeputyDirectorofRiskManagement,duringwhichperiodhealsochairedtheBank's
CreditCouncil.From2016to2017,Mr.PopovheldtheofficeofChiefComplianceOfficer(CCO),and
inMay2017hewasappointedasChiefRiskOfficer(CRO),MemberoftheManagementBoardand
ExecutiveDirectorofFirstInvestmentBankAD.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
143/146
From2008to2015,Mr.PopovwasmemberoftheManagingBoardandExecutiveDirectorofUNIBank
AD,NorthernMacedonia,wherehegainedsignificantmanagementexperienceandwasresponsible
fortheareasofriskmanagement,creditadministration,andfinance.PriortojoiningFirstInvestment
BankAD,Mr.PopovworkedatRaiffeisenbank(Bulgaria)EADasanSMEloanofficer.
Mr.PopovholdsaMastersdegreeinFinancefromtheUniversityofNationalandWorldEconomyin
Sofia,andhasobtainedadditionalqualificationsinthefieldoffinancialanalysisfromtheEuropean
BankforReconstructionandDevelopment(EBRD)andotherinternationallyrecognizedinstitutions,as
wellaspracticalexperienceinforeignbanks.
In the Bank he is responsible for the Risk Analysis and ControlDepartment,theCreditRisk
Management,MonitoringandProvisioningDepartment,theImpairedAssetsDepartment,theLoan
Administration Department, Security Department, Information Security Department and the
specializedunitStrategicRiskManagement.
Besides his position in the Bank, Mr. Popov is a Chairman of the Supervisory Board of UNIBank,
RepublicofNorthernMacedonia,ChairmanoftheBoardofDirectorsofMyFinEADandaManagerof
DebitaOOD.
ChavdarZlatev‐ChiefCorporateBankingOfficer(CCBO),Memberofthe
ManagingBoardandExecutiveDirector
Mr.ChavdarZlatevjoinedtheteamofFirstInvestmentBankADin2004asChiefspecialistintheSME
LendingDepartment.SoonafterwardshewaspromotedtoDeputyDirectoroftheDepartment.From
2006to2009hewasmanageroftheVitoshabranchofFirstInvestmentBankAD.Hewassubsequently
appointedDeputyDirectoroftheBranchNetworkDepartment,andin2010promotedtoDirectorof
theDepartment.Inearly2011,hewasappointedDirectoroftheCorporateBankingDepartment,and
has participated in the development and implementation of a number of banking products. In
November2014Mr.ZlatevwaselectedmemberoftheManagingBoardofFirstInvestmentBankAD,
andfromFebruary2018wasappointedasChiefCorporateBankingOfficer(CCBO),Memberofthe
ManagingBoardandExecutiveDirector.
AlongsidehisresponsibilitiesintheBankfortheperiodduring2011‐August2020hewasmemberof
theBoardofDirectorsofFiHealthInsuranceAD.
PriortojoiningFirstInvestmentBankAD,Mr.ZlatevworkedinCBUnionbankAD asaseniorbank
officer,Corporateclients.HeholdsaMastersdegreeinMacroeconomics from the University of
NationalandWorldEconomyinSofia.HehasspecializedloanproductsandpracticesinBankofIreland,
aswellascontemporarybankingpracticesinBancoPopolarediVerona.
Responsibilities in the Bank – Corporate Banking Department, Corporate Sales and Public
ProcurementsDepartment.
Besides his position with the Bank, Mr. Zlatev is a member of the Management Board of First
InvestmentBank–AlbaniaSh.a.
RalitsaBogoeva–ChiefRetailBankingOfficer(CRBO),
MemberoftheManagingBoardandExecutiveDirector
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
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Ms. Ralitsa Bogoeva has been Chief Retail Banking Officer, Member of the Managing Board and
ExecutiveDirectorofFirstInvestmentBankADsinceMay2020.She has extensive professional
experienceinvariousfieldsofbanking.
Ms.RalitsaBogoevajoinedtheteamofFirstInvestmentBankADin2002asaRetailLoanOfficerand
ayearlaterwaspromotedtoDeputyDirectoroftheRetailBankingDepartment,apositionsheheld
foreightyears.From2011to2018shewasDirector,InternalAuditofFibank.FromJune2018to2020,
Ms.BogoevaheldthepositionofChiefITandOperationsOfficerattheBank.Duringherprofessional
career, Ms. Bogoeva has managed various projects in the fields of finance, the development and
administrationofproductsforindividualsandbusinesses,aswellasinnovativeprojectsinthefieldof
informationtechnologyanddigitalizationofbanking.
Ms.Bogoevahasa Master's degreeinAccountingandControlfromthe Universityof National and
World Economy in Sofia, as well as a number of additional qualifications in the areas of banking,
internationalauditingstandards,planningandprojectmanagement.
ResponsibilitiesintheBank–RetailBankingDepartment,PrivateBankingDepartment,DigitalBanking
Department,CardPaymentsDepartment,BranchNetworkDepartment,OrganisationandControlof
CustomerServiceDepartment,GoldandCommemorativeCoinsDepartment,theVault.
InadditiontoherpositionintheBank,Ms.BogoevaisamemberoftheBoardofDirectorsofDiners
ClubBulgariaAD,amemberoftheBoardofDirectorsofMyFinEADandamemberoftheSupervisory
BoardofUNIBankaAD,NorthernMacedonia.Sheowns25%ofthecapitalofRayaHomesOOD.
IankoKarakolev–ChiefFinancialOfficer(CFO)and
MemberoftheManagingBoard
Mr.IankoKarakolevwaselectedChiefFinancialOfficer(CFO)andMemberoftheManagingBoardof
FirstInvestmentBankADinJune2020.HeisalongtimefinancialanalystandstaffmemberofFirst
InvestmentBankAD.
Mr. Karakolev joined the Bank's team in 1999 as an accountant‐controller in the Financial and
AccountingDepartmentandsoonbecameDirectoroftheInternetBranch.Intheperiod2002‐2007he
waspromotedfromHeadoftheFinancialStatements,AnalyzesandBudgetingunittoDeputyChief
Accountant. After that, until 2011, he held the position of Deputy Director of the Finance and
AccountingDepartment.From2011to2014hewasChiefFinancialOfficerandDirectoroftheFinance
andAccountingDepartment,andintheperiod2014‐2020wasDirectoroftheFinanceDepartment.
Duringhisprofessionalcareer,Mr.Karakolevhasparticipatedinthemanagementofmanyinnovative
projects contributing to the implementation of international standards and the development of
banking,aswellasincorporateactionssuchastheacquisitionofMKBUnionbankanditssubsequent
mergerwithFirstInvestmentBankAD.
PriortojoiningtheteamofFirstInvestmentBankAD,Mr.KarakolevworkedatBulgarianCommercial
andIndustrialBankADasanaccountant.HeholdsaMaster'sdegreeinFinancefromtheUniversityof
NationalandWorldEconomyinSofiaandhasprofessionalcertificatesandqualificationsinthefields
ofinternationalfinancialandaccountingstandards,theEuropeanregulatoryframeworkonbanking
andreporting,managementandbusinessplanning.
Responsibilities in the Bank – Finance Department, Accounting Department, Treasury Department,
Investor Relations Department, Financial Institutions and Corresponding Banking Department and
IntensiveLoanManagementDepartment.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
145/146
InadditiontohispositionintheBank,Mr.KarakolevisamemberoftheSteeringCouncilandofthe
AuditCommitteeofFirstInvestmentBank‐AlbaniaSh.a.,memberoftheBoardofDirectorsofBalkan
FinancialServicesEADandmemberoftheSupervisoryBoardofUNIBankaAD,NorthernMacedonia.
NadiaKoshinska–MemberoftheManagingBoardandDirectorofSME
BankingDepartment
Ms.NadiaKoshinskajoinedFibankin1997asacorporateloanexpert.In2002,shewasappointed
DeputyDirectorLoanAdministrationandheldthispositionuntil2004.In2004NadiaKoshinskawas
appointedDirectorSMELendingDepartmentresponsibleforincreasingthemarketshareoftheBank
throughimplementingspecialprogramsanddedicatedproductsfor SMEs. Also in 2004, she was
appointedasamemberoftheCreditCouncil.Attheendof2015,Ms.KoshinskawaselectedasChief
RetailBankingOfficer(CRBO)andMemberoftheManagingBoard,whilesinceSeptember2017isa
MemberoftheManagingBoardandDirectorofSMEBankingDepartment.
PriortojoiningFirstInvestmentBank ADsheworkedin thebalance ofpaymentsandforeigndebt
divisioninBulgarianNationalBank.
Ms.NadiaKoshinskaholdsaMastersdegreeinAccountingandControlfromtheUniversityofNational
andWorldEconomyinSofia.
IntheBanksheisresponsiblefortheSMEBankingDepartment.
Ms.Koshinskadoesnotholdoutsideprofessionalpositions.
ActivityReport2021
onaconsolidatedbasis
FIRSTINVESTMENTBANK
146/146
The present Consolidated Activity report for 2021 was approved by the Managing Board of First
Investment Bank AD in accordance with the Bank’s internal regulations at a meeting dated
28April2022.
SignedSigned
SvetozarPopov
ExecutiveDirector,
ChiefRiskOfficer,
MemberoftheManagingBoard
Signed
ChavdarZlatev
ExecutiveDirector,
ChiefCorporateBankingOfficer,
MemberoftheManagingBoard
IankoKarakolev
ChiefFinancialOfficer,
MemberoftheManagingBoard
DECLARATION
under Art. 100о, para. 4(4) of the Public Offering of Securities Act (POSA)
The undersigned Svetozar Alexandrov Popov, Executive Director and Member of the Managing
Board of First Investment Bank AD, Chavdar Georgiev Zlatev, Executive Director and Member
of the Managing Board of First Investment Bank_AD and Ianko Angelov Karakolev, Chief
Financial Officer and Member of the Managing Board at First Investment Bank AD, hereby
declare that to the best of our knowledge:
The consolidated financial statements of First Investment Bank AD as at 31 December
2021, prepared in accordance with the applicable accounting standards, give a true and
fair view of the assets and liabilities, financial position and profit of First Investment
Bank AD, as well as of the companies included in the consolidation.
The consolidated annual report of First Investment Bank AD as at 31 December 2021
contains a fair review of the development and results from the activities of First
Investment Bank AD, as well as of the companies included in the consolidation.
Signed Signed
_____________________ _____________________
Svetozar Popov Chavdar Zlatev
Executive Director Executive Director
Member of MB Member of MB
Signed
_____________________
Ianko Karakolev
Chief Financial Officer
Member of MB
28 April 2022
Sofia
1
INDEPENDENT AUDITORS REPORT
To the shareholders of
First Investment Bank AD
Report on the audit of the consolidated financial statements
Opinion
We have audited the consolidated financial statements of First Investment Bank AD and its
subsidiaries ("the Group") containing the consolidated statement of financial position as at 31
December 2021 and the consolidated statement of comprehensive income, the consolidated
statement of changes in equity and the consolidated statement of cash flows for the year ended
on that date, as well as the notes to the consolidated financial statements that also contain a
summary of significant accounting policies.
In our opinion, the accompanying consolidated financial statements present fairly, in all material
respects, the financial position of First Investment Bank AD and its subsidiaries as at 31
December 2021 and its financial performance and its cash flows for the year then ended in
accordance with the International Financial Reporting Standards (IFRS) adopted by the
European Union (EU).
Basis for opinion
We conducted our audit in accordance with the International Standards on Auditing (ISA). Our
responsibilities under these standards are further described in our section "Auditor's
Responsibilities for the Auditing of the Financial Statements". We are independent of the Group
in accordance with the International Code of Ethics for Professional Accountants (IESBA Code),
along with the ethical requirements of the Independent Financial Audit Act (IFAA) applicable to
our audit of the consolidated financial statements in Bulgaria, and we have fulfilled our other
ethical responsibilities in line with the requirements of the IFAA and the IESBA Code. We believe
that the audit evidence we received is sufficient and appropriate to provide a basis for our
opinion.
Key audit matters
Key audit matters are those matters that, according to our professional judgment, were of the
highest importance in the audit of the current period's consolidated financial statements. These
issues are considered as part of our audit of the consolidated financial statements as a whole
and the formation of our opinion thereon, and we do not provide a separate opinion on these
issues.
2
Impairment of customer receivables
Key audit matter - Findings of
substance
Matters discussed with audit
committee
Impairment is a material judgment of
management in respect of losses incurred
within the First Investment Bank AD's loan
portfolio.
First Investment Bank AD assesses the
need for impairment of loans on an
individual and portfolio basis.
Loans represent 55.93% of the assets of
First Investment Bank AD. First Investment
Bank AD categorizes its receivables from
customers in 4 business segments: retail
banking, small and medium enterprises,
microcredit and corporate clients. The
share of receivables from corporate
customers is the largest - 48.21% of the
total receivables from customers.
Because of their materiality and
uncertainty related to the process of
identifying deteriorating loans, the
assessment of objective evidence of
impairment and the determination of
recoverable value is defined as a key audit
issue.
The process includes various assumptions
and factors, including the counterparty's
financial condition, expected future cash
flows, collateral value.
As a result, the use of different modeling
techniques and assumptions may lead to
differences in the valuation of loan loss
provisions.
Exposures that give the greatest
uncertainty to valuations are those where
there is a risk of cash flow shortages or
collateral insufficiency.
The issues discussed cover the positive
results and good practices set out in the
provisioning model. First Investment Bank
AD has complied with IFRS requirements
when developing policy and provisioning
rules.
Improvements have been discussed in the
procedures that First Investment Bank AD
should introduce in order to:
a clearer documenting of
judgments about the future cash
flows of borrowers and the
expected development of future
credit exposures, with particular
attention being paid to lending for
working capital by First Investment
Bank AD.
systematically confirming the
commitment of the borrowers'
owners to provide ongoing support
to the companies.
A recommendation was also discussed
with The Audit Committee that the risk
management bodies of First Investment
Bank AD monitor the changes in risk
factors, the macroeconomic framework
and other data used in the provisioning
models, and the material changes to be
timely reflected in the provisioning
3
Key audit matter - Findings of
substance
Matters discussed with audit
committee
How this key audit matter was addressed during our audit
Procedures carried out in support of our conclusions and discussions:
- The internal rules of First Investment Bank AD have been reviewed, we have
gained understanding of key controls in key business processes, and tests of
effectiveness of controls are performed according to the audit strategy.
- A sample of borrowers has been reviewed on a risk-based basis for which
substantive procedures have been performed in relation to the assessment of
the adequacy of the recognized impairment provision.
- For individually accrued provisions, we tested assumptions about the
identification and quantification of impairments, including future cash flow
projections and credit collateral estimates. We examined a sample of credit
exposures that continue to be, have become, or have been, at risk of impairment.
- For collective impairment provisions, we reviewed the methodology used by First
Investment Bank AD to determine them, the reasonableness of the underlying
assumptions and the sufficiency of the data used by the management.
- For selected non-performing loans, we have evaluated the management
forecasts for cash flow generation, collateral estimates and other repayment
sources. In addition, we have tested a sample of performing loans for which we
have assessed the financial performance indicators for weaknesses and other
risks that could jeopardize the ability to repay exposures.
References in the Annual Financial Statements
Notes 18 and 18a
Note 2 (j)
Note 3 C (iii)
Note 4
Assets acquired as collateral
Key audit matter- Assets acquired as
collateral
Matters discussed with audit
committee
The position in the consolidated financial
statements amounting to BGN 459,853
thousand is disclosed in the respective
subgroups.
The Buildings group contains assets of
varying degrees of completeness and are
in line with their condition at the acquisition
date.
First Investment Bank AD has recognized
in the group Other income/expenses, net
(Note 12) loss of BGN 6,034 thousand.
The actions and procedures that First
Investment Bank AD should implement in
order to enable First Investment Bank AD
to track the changes in the portion of
revenues and expenses by groups and
subgroups by the time of realization of the
respective assets were discussed. In
addition, we have set out our
recommendation to improve asset
inventory processes that have been
acquired as collateral in order to better and
4
Key audit matter- Assets acquired as
collateral
Matters discussed with audit
committee
First Investment Bank AD, like any other
banking institution, is exposed to a
significant risk on the realization of assets
acquired as collateral.
fully implement the national financial
reporting framework.
How this key audit matter was addressed during our audit
Procedures carried out in support of our conclusions and discussions:
- The internal rules of First Investment Bank AD have been reviewed, we have
gained understanding of key controls in key business processes, and tests of
effectiveness of controls are performed according to the audit strategy.
- For a sample of newly acquired collateral assets amounting to BGN 37,009
thousand, the acquisition documents were reviewed and the fair value reports
were reviewed for a sample of BGN 309,684 thousand.
Supporting documents for our sample have been reviewed in connection with
the largest object - a brokerage agreement, a rental agreement, a commission
contract and the annexes to them. Substantive procedures have been carried
out to confirm the completeness and accuracy of reclassification between the
different groups.
References in the Annual Consolidated Financial Statements
Note 12
Note 22
Litigation and provisions
Key audit matter Litigation and
provisions
Matters discussed with audit
committee
First Investment Bank AD, like any other
banking institution, is exposed to
significant risk of litigation and regulatory
inspections. The degree of impact cannot
always be predicted, but it can lead to
provisions for contingent and other
obligations depending on the relevant
facts and circumstances. The level of
provisions is subject to management and
assessment based on legal advice.
First Investment Bank AD has recognized
provisions in the amount of BGN 523
thousand in litigation.
In connection with issued bank
guarantees, First Investment Bank AD has
blocked funds in the amount of BGN
44,137 thousand, which are disclosed in
Recognition and valuation of provisions
have been discussed with the Audit
Committee to ensure that First Investment
Bank AD has correctly implemented its
provisioning policies.
Disputes on which First Investment Bank
AD has not recognized provisions were
discussed in order to be sufficiently
convinced that there is no need for
additional provisions and in particular:
the legal department of First Investment
Bank AD reports to the Audit Committee
the current status of litigation. The
significant changes that have taken place
have been discussed, taking into account
the potential changes in the provisions.
5
Key audit matter Litigation and
provisions
Matters discussed with audit
committee
Note 25 to the consolidated financial
statements (included in the subgroup
Other assets).
Due to the ambiguities from the
occurrence and filing of claims related to
lawsuits against First Investment Bank AD,
there is a risk of incomplete or untimely
reflection in the financial statements of
legal claims related to the relevant
reporting period.
The discussion is also held in order to
identify all significant litigation.
How this key audit matter was addressed during our audit
Procedures performed in support of our conclusions and discussions
- The internal rules of First Investment Bank AD have been reviewed, we have
received an understanding of the key controls in the essential business
processes and tests have been made for the effectiveness of the controls,
according to the audit strategy.
- A letter was received from the legal department of First Investment Bank AD, as
well as from external legal advisers regarding information on cases filed in
foreign jurisdiction and subsequent proceedings in Bulgaria. The pending court
cases in Bulgarian and Romanian courts, on which no final decisions have
entered into force, are listed.
References in the annual consolidated financial statements
Note 25
Note 30
Other matters
Pursuant to Decision 81/15 March 2019 of the Bulgarian National Bank (BNB), First Investment
Bank AD should have reclassified certain Receivables from customers as “Exposures in
default”. The Bank has not reclassified as “Defaulted exposuresReceivables from customers
amounting to BGN 400,021 thousand gross (BGN 362, 467 thousand net), for which the
management has provided the BNB with explanations and reasons for its decision.
Information other than the consolidated financial statements and the auditor's report
thereon
Management is responsible for other information. The other information consists of a
consolidated activity report, incl. corporate governance statement, consolidated non-financial
statement and remuneration policy implementation report prepared by management in
accordance with Chapter Seven of the Accounting Act, but does not include the consolidated
6
financial statements and our audit report on it, which we received before the date of our audit
report .
Our opinion on the consolidated financial statements does not cover other information and we
do not express any form of assurance regarding it, unless explicitly stated in our report and to
the extent that it is stated.
In connection with our audit of the consolidated financial statements, our responsibility is to read
the other information and thereby determine whether that other information is materially
inconsistent with the consolidated financial statements or with our knowledge of the audit, or
otherwise it appears to contain material misstatement.
In the event that, based on the work we have done, we conclude that there is a material
misstatement in this other information, we are required to report this fact.
We have nothing to report in this regard.
Responsibilities of management and those charged with governance for the consolidated
financial statements
Management is responsible for the preparation and fair presentation of these consolidated
financial statements in accordance with IFRS applicable in the EU and for such internal control
system as it deems necessary to ensure the preparation of consolidated financial statements
that do not contain material misstatements, regardless of whether due to fraud or error.
In preparing the consolidated financial statements, management is responsible for assessing
the Group's ability to continue as a going concern, disclosing, where applicable, issues related
to the going concern assumption and using the accounting basis based on the going concern
assumption. if management does not intend to liquidate the Group or discontinue the Group, or
if management has virtually no alternative but to do so.
The persons in charge of general management are responsible for supervising the Group's
financial reporting process.
Responsibilities of auditor for the consolidated financial statements
Our objectives are to obtain reasonable assurance as to whether the consolidated financial
statements as a whole do not contain material misstatements, whether due to fraud or error,
and to issue an audit report that includes our audit opinion. A reasonable level of assurance is
a high level of assurance, but there is no guarantee that an audit performed in accordance with
ISA will always reveal material misstatement, where such exists. Incorrect readings may arise
as a result of fraud or error and are considered material if it could reasonably be expected that
they, alone or as a whole, could influence the economic decisions of consumers made on the
basis of this consolidated financial report.
7
As part of the ISA-compliant audit, we use professional judgment and maintain professional
skepticism throughout the audit. We also:
identify and assess the risks of material misstatement in the consolidated financial
statements, whether due to fraud or error, develop and perform audit procedures in response
to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis
for our opinion. The risk of not disclosing material misstatement resulting from fraud is higher
than the risk of material misstatement resulting from error, as fraud may include collusion,
falsification, intentional omissions, introductory statements of the auditor in error, as well as
neglect or circumvention of internal control.
We gain an understanding of internal control relevant to the audit in order to develop audit
procedures that are appropriate in the particular circumstances, but not in order to express
an opinion on the effectiveness of the Group's internal control.
We evaluate the appropriateness of the accounting policies used and the reasonableness
of the accounting estimates and related disclosures made by management.
we conclude on the appropriateness of management's use of the accounting base based on
the going concern assumption and, based on the audit evidence obtained, whether there is
material uncertainty about events or conditions that could raise significant doubts about the
Group's ability to continue as a going concern. If we conclude that there is material
uncertainty, we are required to draw attention in our audit report to the disclosures related
to this uncertainty in the consolidated financial statements or, if such disclosures are
inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained
up to the date of our audit report. However, future events or conditions may cause the Group
to cease to operate as a going concern.
We evaluate the overall presentation, structure and content of the consolidated financial
statements, including disclosures, and whether the consolidated financial statements
present the underlying transactions and events in a manner that achieves reliable
presentation.
We obtain sufficient appropriate audit evidence about the financial information of the entities
or entities within the Group to express an opinion on the consolidated financial statements.
We are responsible for instructing, overseeing and performing the Group's audit. We are
solely responsible for our audit opinion.
We communicate with those charged with governance, among other matters, the planned scope
and timing of the audit and significant audit findings, including significant deficiencies in internal
control, which we identify during our audit.
We also provide those charged with governance with a statement that we have met the
applicable ethical requirements for independence and that we will communicate with them all
relationships and other matters that could reasonably be considered relevant to our
independence, and, where applicable, the precautionary measures involved.
Among the matters communicated to those charged with governance, we identify those matters
that were of the greatest importance in the audit of the consolidated financial statements for the
8
current period and which are therefore key audit matters. We describe these matters in our audit
report, except where law or regulation impedes the public disclosure of the matter or when, in
extremely rare cases, we decide that an issue should not be communicated in our report, as it
could reasonably be expected that the adverse consequences of this action would outweigh the
public interest benefits of this communication.
We are jointly and severally liable for the performance of our audit and for the audit opinion
expressed by us, in accordance with the requirements of the IFAA applicable in Bulgaria. In
undertaking and fulfilling the commitment for joint audit, in connection with which we report, we
have been guided by the Guidelines for Joint Audit, issued on 13.06.2017 by the Institute of
Certified Public Accountants in Bulgaria and the Commission for Public supervision of registered
auditors in Bulgaria.
Report on other legal and regulatory requirements
Additional issues raised by the Accounting Act and the Public Offering of Securities Act
In addition to our responsibilities and reporting under ISA, described above in the section "Other
information other than the consolidated financial statements and the auditor's report" regarding
the consolidated statement of operations, the Group's corporate governance statement, the
consolidated non-financial statement and Remuneration Policy Implementation Report, we also
complied with the procedures added to those required by ISAs under the Guidelines on New
and Extended Auditor Reports and Auditor Communication of the Professional Organization of
Registered Auditors in Bulgaria, Institute of Certified Public Accountants (ICPA). ”These
procedures concern checks on the availability as well as checks on the form and content of this
other information in order to assist us in forming an opinion on whether other information
includes disclosures and reports provided for in Chapter Seven of the Accounting Act. and in
the Public Offering of securities Act, (Art. 100n, para. 10 of POSA in connection with Art. 100n,
para. 8, items 3 and 4 of POSA), applicable in Bulgaria.
Opinion in connection with Art. 37, para. 6 of the Accounting Act
Based on the procedures performed, our opinion is that:
(a) The information included in the consolidated statement of operations for the financial
year for which the consolidated financial statements have been prepared is consistent with
the consolidated financial statements.
b) The consolidated activity report has been prepared in accordance with the requirements
of Chapter Seven of the Accounting Act and of Art. 100 (n), para. 7 of the Public Offering of
Securities Act.
c) The corporate governance statement of the Group for the financial year for which the
consolidated financial statements have been prepared presents the requirements required
under Chapter Seven of the Accounting Act and Art. 100 (n), para. 8 of the Public Offering
of Securities Act Information.
d) The consolidated non-financial statement for the financial year for which the consolidated
financial statements have been prepared has been submitted and prepared in accordance
with the requirements of Chapter Seven of the Accounting Act.
9
e) The report on the implementation of the remuneration policy for the financial year for which
the financial statement has been prepared has been submitted and meets the requirements
set out in the ordinance under Art. 116c, para. 1 of the Public Offering of Securities Act.
Opinion in connection with Art. 100 (n), para. 10 in connection with Art. 100 n, para. 8, items 3
and 4 of the Public Offering of Securities Act
Based on the performed procedures and the acquired knowledge and understanding of the
Group's activities and the environment in which it operates, in our opinion, the description of the
main characteristics of the Group's internal control and risk management systems in connection
with the financial reporting process, which is part of the consolidated activity report (as an
element of the content of the corporate governance declaration) and the information under Art.
Article 10 (1) (c), (d), (e), (h) and (i) of Directive 2004/25 / EC of the European Parliament and
of the Council of 21 April 2004 on takeover bids do not contain cases of material misstatement.
Additional reporting on the audit of the consolidated financial statements in connection
with Art. 100 (n), para. 4, item 3 of the Public Offering of Securities Act
Statement in connection with Art. 100 (n), para. 4, item 3, p. "B" of the Public Offering of
Securities Act
Information on related party transactions is disclosed in Note 35 to the consolidated financial
statements. Based on our audit procedures on related party transactions as part of our audit of
the consolidated financial statements as a whole, we are not aware of any facts, circumstances
or other information on the basis of which we can conclude that related party transactions are
not disclosed in the accompanying financial statements for the year ended 31 December 2021,
in all material respects, in accordance with the requirements of IAS 24 Related Party
Disclosures. The results of our audit procedures on related party transactions are reviewed by
us in the context of forming our opinion on the consolidated financial statements as a whole,
and not for the purpose of expressing a separate opinion on related party transactions.
Statement in connection with Art. 100 (n), para. 4, item 3, p. "C" of the Public Offering of
Securities Act
Our responsibilities for the audit of the consolidated financial statements as a whole, described
in the section of our report "Auditor's Responsibilities for the Audit of the Financial Statements",
include assessing whether the consolidated financial statements present material transactions
and events in a manner that provides reliable presentation. Based on our audit procedures on
the material transactions underlying the consolidated financial statements for the year ended 31
December 2021, we are not aware of any facts, circumstances or other information on the basis
of which we can conclude that they are there are cases of material misstatement in accordance
with the applicable requirements of IFRS adopted by the European Union. The results of our
audit procedures on the significant transactions and events of the Bank for the consolidated
financial statements are reviewed by us in the context of forming our opinion on the financial
10
statements as a whole, and not for the purpose of expressing a separate opinion on these
significant transactions.
Report on other legal and regulatory requirements
Reporting on compliance with the electronic format of the consolidated financial statements
included in the annual consolidated financial statements for the activity under Art. 100n, para 5
of POSA with the requirements of the ESEF Regulation
We are committed to providing reasonable assurance as to the compliance of the electronic
format of the Group's consolidated financial statements for the year ended 31 December 2021,
attached to the electronic file 549300UY81ESCZJ0GR95-20211231-EN-CON.xhtml, with the
requirements of Commission Delegated Regulation (EU) 2019/815 of 17 December 2018
supplementing Directive 2004/109 / EC of the European Parliament and of the Council by means
of regulatory technical standards to define the uniform electronic format for reporting ("ESEF
Regulation") . Our opinion is only regarding the electronic format of the consolidated financial
statements and does not cover the other information included in the annual consolidated
financial statements for the activity under Art. 100n, para. 5 of the POSA.
Description of the subject and applicable criteria
The management has prepared an electronic format of the consolidated financial statements of
the Group for the year ended 31 December 2021 under the ESEF Regulation in order to comply
with the requirements of the POSA. The rules for the preparation of consolidated financial
statements in this electronic format are set out in the ESEF Regulation and, in our view, have
the characteristics of appropriate criteria for issuing a reasonable assurance opinion.
Responsibilities of management and those charged with governance
The management of the Group is responsible for the application of the requirements of the ESEF
Regulation when preparing the electronic format of the consolidated financial statements in
XHTML. These responsibilities include the selection and application of appropriate iXBRL
markings using the taxonomy of the ESEF Regulation, as well as the introduction and
implementation of such internal control system as management deems necessary to prepare
the electronic format of the Group's annual consolidated financial statements. does not contain
significant inconsistencies with the requirements of the ESEF Regulation.
The persons in charge of general management are responsible for overseeing the process of
preparing the Group's annual consolidated financial statements, including the implementation
of the ESEF Regulation.
11
Auditor's responsibilities
Our responsibility is to express an opinion of reasonable assurance as to whether the electronic
format of the consolidated financial statements is in accordance with the requirements of the
ESEF Regulation. To this end, we have complied with the Guidelines on the Audit Opinion on
the Application of the Single European Electronic Format (ESEF) for the Financial Statements
of Companies "whose securities are admitted to trading on a regulated market in the European
Union (EU)" of the professional organization. of Registered Auditors in Bulgaria, Institute of
Certified Public Accountants (ICPA) "and we have committed to expressing a reasonable level
of assurance in accordance with IAАЕS 3000 (revised) Assurance Exercises Other than Audits
and Reviews of Historical Financial Information" ( IAАЕS 3000 (revised)) This standard requires
us to comply with ethical requirements, plan and perform appropriate procedures to obtain
reasonable assurance whether the electronic format of the Group's consolidated financial
statements has been prepared in all material respects in accordance with applicable regulations.
criteria mentioned above The nature, timing and scope of the selected procedures depend on
our professional judgment, including the assessment of the risk of material non-compliance with
the requirements of the ESEF Regulation, whether due to fraud or error.
A reasonable level of assurance is a high level of assurance, but there is no guarantee that a
commitment made in accordance with IAАЕS 3000 (revised) will always reveal a material non-
compliance where applicable.
Quality control requirements
We apply the requirements of the International Standard on Quality Control (ISQC) 1 and,
accordingly, maintain a comprehensive quality control system, including documented policies
and procedures regarding compliance with ethical requirements, professional standards and
applicable legal and regulatory requirements for registered auditors in Bulgaria.
We meet the ethical and independence requirements of the International Code of Ethics for
Professional Accountants (including International Standards of Independence) of the
International Ethics Standards Board for Accountants (IESBA Code), adopted by ICPA through
the IFAA.
Summary of the work performed
The purpose of the procedures planned and performed by us was to obtain a reasonable degree
of assurance that the electronic format of the consolidated financial statements has been
prepared, in all material respects in accordance with the requirements of the ESEF Regulation.
As part of the assessment of compliance with the requirements of the ESEF Regulation
regarding the electronic (XHTML) format for reporting on the Group's consolidated accounts, we
maintained professional skepticism and used professional judgment. We also:
received an understanding of the internal control and processes related to the application of
the ESEF Regulation to the consolidated financial statements of the Group and including the
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preparation of the consolidated financial statements of the Group in XHTML format and its
marking in machine readable language (iXBRL);
we checked if the applied XHTML format is valid;
we checked whether the human readable part of the electronic format of the consolidated
financial statements corresponds to the audited consolidated financial statements;
we assessed the completeness of the markings in the consolidated financial statements of
the Group in the use of machine-readable language (iXBRL) in accordance with the
requirements of the ESEF Regulation;
assessed the appropriateness of the iXBRL markings selected from the main taxonomy
used, as well as the creation of an extended taxonomy element in accordance with the ESEF
Regulation where an appropriate element in the basic taxonomy is missing;
we assess the appropriateness of correlating (fixing) the elements of the extended taxonomy
in accordance with the ESEF Regulation.
We believe that the evidence we have obtained is sufficient and appropriate to provide a basis
for our opinion.
Opinion on the compliance of the electronic format of the consolidated financial
statements with the requirements of the ESEF Regulation
In our opinion, based on the procedures performed by us, the electronic format of the
consolidated financial statements of the Group for the year ended 31 December 2021, contained
in the attached electronic file 549300UY81ESCZJ0GR95-20211231-EN-CON.xhtml, has been
prepared in all essential aspects in accordance with the requirements of the ESEF Regulation.
Reporting according to art. 10 of Regulation (EU) 537/2014 in connection with the
requirements of Art. 59 of the Independent Financial Audit Act
According to the requirements of the Independent Financial Audit Act in connection with Art. 10
of Regulation (EU) № 537/2014, we also report the following information.
ECOVIS AUDIT BG OOD and BDO Bulgaria OOD have been appointed statutory auditors
of the financial statements for the year ended 31 December 2021 of First Investment Bank
AD (the “Bank”) by the General Meeting of Shareholders held on 23 June 2021, for a period
of one year.
The audit of the financial statements for the year ended 31 December 2021 of the Bank
represents the first full continuous commitment for mandatory audit of this company
performed by ECOVIS AUDIT BG OOD and the seventh full continuous commitment for
mandatory audit of this company performed by BDO Bulgaria Ltd.
We confirm that the audit opinion expressed by us is in accordance with the additional report
submitted to the audit committee of the Bank, in accordance with the requirements of Art. 60
of the Independent Financial Audit Act.
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We confirm that we have not provided those specified in Art. 64 of the Independent Financial
Audit Act prohibited services outside the audit.
We confirm that in performing the audit we have maintained our independence from the
Bank.
For the period covered by our statutory audit, ECOVIS AUDIT BG OOD and BDO Bulgaria
OOD have jointly provided the following services to the Bank, which are not specified in the
activity report or financial statements of the Company:
Agreed upon procedure for application of Ordinance 14 of the BNB for the period December
1, 2021 - December 30, 2021 - Review of the current state of the internal control systems
prepared by the Bank in accordance with the requirements of the International Standard for
Related Services 4400 "Engagements to carry out agreed upon procedures regarding
financial information“;
For the period covered by our statutory audit, in addition to the audit, BDO Bulgaria OOD
has provided the following services to the Bank and its controlled companies, which are not
specified in the activity report or financial statements of the Bank.:
Audit as of December 31, 2021 of the annual financial statements of Fi Health Insurance AD
(subsidiary), prepared in accordance with IFRS, in accordance with ISA;
Audit as of December 31, 2021 of the annual financial statements of Diners Club Bulgaria
AD (subsidiary), prepared in accordance with IFRS, in accordance with ISA;
Audit as of December 31, 2021 of the annual financial statements of Myfin EAD (subsidiary),
prepared in accordance with IFRS, in accordance with ISA.
Sofia, 28 April 2022
For BDO Bulgaria OOD:
Nedyalko Apostolov
Manager
Tsvetana Stefanina
Registered auditor, responsible for the
audit
Sofia, 51B Bulgaria Blvd, floor 4
For ECOVIS AUDIT BG OOD:
Atina Nikolaos Mavridis
Manager
Rayna Stefanova
Registered auditor, responsible for the
audit
Sofia, r.d. Strelbishte, 23 Tvardishki
prohod street, fl. 3