Milka Todorova, Director of Retail Banking, First Investment Bank before www.darikfinance.bg

What aims the project "Bank of the Great Giving" and what is its period?

The program "Bank of the Great Giving" is intended to assist our current and future borrowers considering the changed economic conditions in the recent years in the country and the changes made by BNB under Ordinance №9. We think that this is very appropriate and timely attitude of BNB at this time.

In the event that any of the borrowers feel anxious or uncertain about their future income, Fibank proposes to change its monthly repayment installment on the loans they are using. All who benefit from the offer in the next three months will be able to do it free from any commission fee for renegotiating the terms under the contract. Through this program we can reach a hand to our customers experiencing financial uncertainty at this time.

What types of loans it concerns?

The new program of Fibank covers all types of loans granted to individuals - consumer and mortgage loans.

What is the relief that customers of the bank shall benefit?

The customers can reduce all installments under the loans they are using and thus optimize their monthly costs over a long period of time. If, the difficulties which they are experiencing are only for short period of time, the customers may reduce a certain number of monthly installments for a period of 1 year and then return to their previous amount of installment or choose another such amount. In both cases, customers may also change the date of repayment installments to such other date that is more convenient for them.

In what limits varies the increased costs of loans under different options for relieved payment?

To all our loyal customers we offer terms under our current programs for granting loans to individuals without further aggravation of the conditions thereof.

What is the maximum period for which extension of payment is allowed?

Our customers can benefit from the maximum allowable terms for the certain type of loan - for consumer loans up to 7 years and for mortgage loans up to 30 years, in line with the other conditions of the programs.

Are there situations where it is not possible to implement any of the reliefs you offer?

In all cases, we shall prepare an individual solution that meets the specific needs of each our customer and in any situation we shall offer at least one option.