Who we are – WE ARE:
- Leaders in innovation and a favorite brand of thousands of Bulgarians
- Different and we encourage diversity - this gives us invaluable advantages
- Flexible, operational and without barriers in the organization and internal communication
What makes us different - THE UNIQUE TEAM OF:
- Colorful, interesting and valuable personalities
- Professionals striving for the maximum
- Like-minded people who like, support and value each other
With us you can be yourself, feel meaningful, meet friends in a position: Senior Business Analyst – Digital Products at Digital Banking Department, Sofia
Ref. No DB/0411SBADP
Contribution and key responsibilities:
- Analyze and prepare change request documents for implementation of new or improving existing features in mobile and web platforms for digital banking
- Analyze, design and optimize digital banking products and services
- Asist in the testing and validation of new features, ensuring they meet business and regulatory requirements
- Define KPI-s and monitor the performance of the digital products
- Collaborate with business stakeholders to gather requirements and translate them into epics and user stories in Jira
- Track the progress of the new features and manage product backlog in Jira
- Participate in workshops and daily/weekly meetings with external vendors
- Communicate with the development teams – developers and designers
- Provide recommendations for process automation and digital transformation strategies
For efficiency and effective role performance:
- Bachelor's Degree in Finance, IT or related field
- Minimum of 2 years of experience as a Business Analysis, preferably within the banking or financial sector
- Strong understanding of digital banking trends, technologies and customer expectations.
- Problem-solving skills and great attention to details
- Creative and analytical approach
- Good knowledge of methodologies for project management and business analysis
- Experience working in an Agile environment and as a part of a product development team
- Experience with IT systems and technologies in the financial field (Oracle Flexcube)
- Experience with Atlassian Jira incl. writing epics and user stories, etc.
- Communication, collaboration and teamwork
- Proficiency in English
Prospects and opportunities::
- To be successful and receive recognition - with us, the path from a personal initiative to a working practice is quick and short
- To feel understanding and support – every day we build and preserve the pleasure of our work together
- To enjoy:
Special conditions for employees when using the Bank’s products
Participation in training and motivational corporate programs
Personal space, care and balance - additional annual leave and health insurance; medical care; sports and respite
Become part of Fibank family by sending a CV with a recent photo by
11 April 2025 to email:
jobs@fibank.bg For additional information: contact the Human Capital Management Department, Internal Consultants Unit, phone 02/9100100.
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